City of Haines City Florida

Objective 7: Maximize Data Management and Analytics: The City collects a large quantity of
data in its daily operations. This data is typically stored in various applications and files
throughout the City’s servers. Such a distribution makes sharing and analyzing the data more
difficult. Ideally, the departments should store all their collected data in centralized repositories
such as SQL databases. This will allow the City to capitalize on the collection of land based data
for new applications such as GIS, project management, billing, and maintenance programs. It
also permits the possibility of data redundancy for reduced downtime from system failures.
Objective 8: Maximize Sharing of Information: As the public becomes comfortable with the
Internet, they are using it to access their accounts and request government services. The City
should take advantage of these opportunities to provide superior customer service and increased
transparency to the public and within the organization. Additionally, the City may offer more
self-service options thus freeing staff time processing requests for information.
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