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Nebraska Natural Gas Customer Handbook - Black Hills Energy

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Salvation Army<br />

HeatShare<br />

Omaha: 402-898-<br />

5885 or<br />

SENCA: 402-245-5284<br />

Saline County<br />

Crete, DeWitt,<br />

Dorchester,<br />

Elsner Estates, Friend,<br />

Wilber<br />

Dept. of Soc. Services<br />

*211<br />

1005 E Highway 33,<br />

Crete, NE 68333<br />

Salvation Army<br />

HeatShare<br />

Beatrice: 402-223-3341<br />

Sarpy County<br />

Bellevue, Gretna, La<br />

Vista,<br />

Offutt, Papillion<br />

Dept. of Soc. Services<br />

*211<br />

1261 Golden Gate<br />

Drive<br />

Papillion, NE 68046<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5860<br />

Saunders County<br />

Ashland, Mead,<br />

Wahoo<br />

Dept. of Soc. Services<br />

*211<br />

605 N. Broadway<br />

Wahoo, NE 68066<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5885<br />

Seward County<br />

Bee, Milford, Seward,<br />

Staplehurst<br />

Dept. of Soc. Services<br />

*211<br />

320 South 14th Street<br />

Seward, NE 68434<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5885<br />

Stanton County<br />

Pilger, Stanton<br />

Dept. of Soc. Services<br />

*211<br />

209 North 5th Street<br />

Norfolk, NE 68702<br />

Salvation Army<br />

HeatShare<br />

Norfolk: 402-379-4663<br />

Thurston County<br />

Rosalie<br />

Dept. of Soc. Services<br />

*211<br />

111 North 13th Street<br />

Tekamah, NE 68061<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5885<br />

Thurston County<br />

Thurston, Walthill<br />

Dept. of Soc. Services<br />

*211<br />

415 Main Street<br />

Pender, NE 68047<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5885<br />

Washington County<br />

Arlington, Blair<br />

Dept. of Soc. Services<br />

*211<br />

1555 Colfax Street<br />

Blair, NE 68008<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5885<br />

Wayne County<br />

Wakefield, Wayne<br />

Dept. of Soc. Services<br />

*211<br />

RR 1 Centennial Road<br />

Wayne, NE 68787<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5885<br />

York County<br />

Bradshaw, York<br />

Dept. of Soc. Services<br />

*211<br />

824 Lincoln Avenue<br />

York, NE 68467<br />

Salvation Army<br />

HeatShare<br />

Omaha: 402-898-5885<br />

If You Want to Help (<strong>Black</strong> <strong>Hills</strong> Cares)<br />

Help those in need by signing up to have $1 or more added to your<br />

monthly payment. <strong>Black</strong> <strong>Hills</strong> <strong>Energy</strong> will match your donation and<br />

send the total to your local energy assistance agency. Just check<br />

the box on the front of your bill stub to indicate the amount you<br />

would like to donate. You can also include a separate check payable<br />

to <strong>Black</strong> <strong>Hills</strong> Cares. Your voluntary tax-deductible contributions<br />

help pay emergency, energy-related expenses for disabled, elderly<br />

and disadvantaged people. In <strong>Nebraska</strong>, energy assistance funds<br />

raised are transferred to HeatShare, a program administered by The<br />

Salvation Army, for distribution.<br />

Disconnection Notice to a Friend or Relative<br />

<strong>Black</strong> <strong>Hills</strong> <strong>Energy</strong> offers third-party notification to help customers<br />

manage their natural gas service and avoid service interruptions due<br />

to an oversight or misunderstanding. With the customer’s permission,<br />

<strong>Black</strong> <strong>Hills</strong> will send a courtesy notice to both the customer and a<br />

relative, neighbor, friend, landlord or other designee when service is<br />

scheduled for disconnection due to non-payment. Call 888-890-5554<br />

to learn more or enroll.<br />

Service Interruptions<br />

<strong>Black</strong> <strong>Hills</strong> <strong>Energy</strong> makes every effort to notify customers of<br />

temporary service interruptions when making repairs to the system.<br />

In emergency situations (such as a main break or to prevent potential<br />

damage to the system), service may be temporarily interrupted<br />

without notice. If those situations do occur, we’ll do all we can to<br />

restore service as quickly and safely as possible.<br />

17

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