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Food Alert 360 brochure

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AUDITING TRAINING RISK ASSESSMENTS HACCP INCIDENT MANAGEMENT


A U<br />

About Us<br />

Established in 1990, <strong>Food</strong> <strong>Alert</strong>’s original business was the<br />

provision of food safety and health and safety services to<br />

London’s top restaurants and private clubs.<br />

Over the next decade, <strong>Food</strong> <strong>Alert</strong> expanded its geographic<br />

coverage and today, our client portfolio includes some of<br />

the UK’s most popular brands and new openings that are<br />

breaking new ground and setting exciting food trends.<br />

The services we provide to our <strong>Food</strong> <strong>Alert</strong> <strong>360</strong> members<br />

continually meet their changing needs and legal<br />

obligations.<br />

In close consultation with our clients, we offer risk<br />

assessments and incident management - alongside our<br />

core services of auditing, training, expert advice and<br />

everyday support.<br />

Our clients are confident their premises are safe, legally<br />

compliant and achieve high food safety ratings.<br />

Constantine Costa<br />

Chief Executive


A U<br />

Protecting Your Business<br />

Raising and maintaining high safety standards is critical to<br />

securing the reputation of your restaurant.<br />

We help you meet your legal requirements, identify and<br />

minimise your risks. In the event of a major health and<br />

safety or food safety incident we step in to fight your corner.<br />

Protecting your restaurant is a continuous<br />

process.<br />

We audit, work on solutions, manage incidents, provide<br />

advice and strategic direction, and in the process, reinforce<br />

your safety culture.<br />

Maximising Compliance<br />

Strong Safety Culture<br />

Your business<br />

“<strong>Food</strong> <strong>Alert</strong>’s comprehensive auditing process, together<br />

with the online safety management system, is essential<br />

in our quest to maintain the highest safety standards.”<br />

Minimising Risks<br />

Claire McArdle, Health, Safety and Security Manager


<strong>Food</strong> A A <strong>Alert</strong> <strong>360</strong> U U<br />

<strong>Food</strong> <strong>Alert</strong> <strong>360</strong> is our all-encompassing safety service which can be tailored to meet the unique needs of your<br />

restaurant.<br />

C S<br />

Regular audits and action reports<br />

Training: at your premises, online or at our London Training Centre<br />

Risk assessments and HACCP development<br />

S S<br />

Emergency support and advice line<br />

Incident management<br />

E-alerts and regular newsletters<br />

ProtectingYourReputation<br />

<strong>Food</strong> <strong>Alert</strong><br />

Client - <strong>Food</strong> <strong>Alert</strong><br />

Partnership<br />

Comprehensive Safety Service<br />

O F A C T<br />

Training management system<br />

Alleged food poisoning and accident management<br />

Documentation records and forms templates


A U<br />

Why <strong>Food</strong> <strong>Alert</strong>?<br />

“As a prestigious and well respected restaurant with an outstanding reputation the ‘<strong>Food</strong> <strong>Alert</strong> <strong>360</strong>’ package and the manner<br />

in which their service is delivered mirrors our own commitment to excellence.”<br />

Mariusz Stazewski, Front of House Manager - The Wolseley<br />

“The support we have received from <strong>Food</strong> <strong>Alert</strong> over the years has been exceptional. Their guidance and expertise is invaluable<br />

to our business and really does provide peace of mind. Whenever we have asked for assistance with the investigation of an<br />

incident, their response has been detailed, professional and prompt.”<br />

Mark Hix, Restaurateur - HIX Restaurants<br />

“Our tailored ‘<strong>Food</strong> <strong>Alert</strong> <strong>360</strong>’ service enables us to deal with all food safety issues effectively. With their<br />

combination of expert advice and personal attentiveness to our needs, <strong>Food</strong> <strong>Alert</strong>’s services have been a<br />

welcoming component to our success as a business.”<br />

Dipna Anand, Manager - Brilliant Restaurant<br />

“Providing the perfect dining experience requires a strong involvement of <strong>Food</strong> <strong>Alert</strong> at every stage of the cooking process.<br />

The ‘<strong>Food</strong> <strong>Alert</strong> <strong>360</strong>’ service provides us with a comprehensive approach to food safety and supports our operations effectively<br />

each day.”<br />

Ross Shonhan, Founder - Bone Daddies


A U<br />

Online Management<br />

BENEFITS<br />

FACT is a unique online management<br />

system specifically developed to assist chefs<br />

and restaurant managers.<br />

Personalised online system designed to assist you in the management<br />

of food hygiene and health and safety .<br />

Captures information relating to EHO activity, incidents, supplier<br />

approvals and alleged food poisoning cases.<br />

All the safety manuals, monitoring forms, risk assessments, reports<br />

and safety documents are accessible at the click of a button.<br />

Comes complete with a training management system to book courses<br />

and manage staff progress.<br />

T <br />

P <br />

C <br />

Applications Account Documentation E-Newsletters The Library Global Settings<br />

Company Example<br />

Site Name Rating Compliance (Rating) Local Authority Visit Date Next Visit<br />

Very Good City of London 26/06/2013 26/06/2015<br />

Training points / Book training courses<br />

Example 1<br />

Very Good City of Westminster 28/10/2013 28/10/2013<br />

Example 2<br />

Example 3<br />

Good<br />

City of London<br />

13/11/2012 13/05/2014<br />

Example 4<br />

Good<br />

City of Westminster 30/05/2013 30/11/2014<br />

Example<br />

Good<br />

City of Westminster 02/11/2012 02/05/2013<br />

Example<br />

Very Good<br />

City of London<br />

12/07/2012 12/01/2014<br />

Contact Us User Guide Presentation<br />

R-


A U<br />

Training and eLearning<br />

<strong>Food</strong> <strong>Alert</strong> provides the full range of CIEH training courses, including Health and Safety,<br />

First Aid, Manual Handling and the popular Level 2 <strong>Food</strong> Safety Award in Catering.<br />

We also develop bespoke courses for restaurants including <strong>Food</strong> Allergens, HACCP<br />

and Risk Assessments.<br />

TRAINING TO SUIT YOU<br />

A <br />

O<br />

A C L T C<br />

“<strong>Food</strong> <strong>Alert</strong> is a CIEH Premium Registered Training Centre with<br />

a track record of providing the highest standards of training to<br />

their clients for over 20 years. The CIEH are very proud to<br />

recommend <strong>Food</strong> <strong>Alert</strong> as an exceptional educational partner”.<br />

Des Hancox, Director of Customer Services and Sales<br />

The Chartered Institute of Environmental Health (CIEH)


247-249 Cromwell Road<br />

London SW5 9GA<br />

+44 (0)20 7244 1900<br />

enquiries@foodalert.com<br />

www.foodalert.com

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