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BORANG ADUAN AWAM COP TINDAKAN KERJA

BORANG ADUAN AWAM COP TINDAKAN KERJA

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KEMENTERIAN ALAM SEKITAR DAN KESIHATAN <strong>AWAM</strong><br />

TAD-02b/K3<br />

<strong>BORANG</strong> <strong>ADUAN</strong> <strong>AWAM</strong><br />

No. Rujukan:<br />

1. Butiran Aduan.<br />

Tarikh diterima: _______________________________________________<br />

Masa: _________________________________________________ AM / PM<br />

Saluran Aduan;<br />

Telefon<br />

Dialog<br />

Surat<br />

Suratkhabar<br />

Pegawai Penerima Aduan;<br />

Lawatan<br />

Radio / TV<br />

Talikhidmat<br />

Lain-lain …………………<br />

<strong>COP</strong><br />

<strong>TINDAKAN</strong><br />

<strong>KERJA</strong><br />

Nama: ___________________________________________________________<br />

Jawatan: ________________________________________________________<br />

2. Maklumat Pengadu.<br />

Nama : _______________________________________________________________________________________________________________<br />

No. Kad Pengenalan: ______________________________________ No. Telefon: ________________________________________<br />

Alamat: ______________________________________________________________________________________________________________<br />

Deskripsi Aduan:<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

Lokasi Kejadian Aduan: ____________________________________________________________________________________________<br />

3. Arahan SUT / SU<br />

3.1. Bahagian bertanggungjawab: ________________________________________________________________________________<br />

3.2. Tindakan yang PERLU diambil:<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

Tandatangan: _____________________________________________<br />

Tarikh: ___________________________________________<br />

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4. Siasatan.<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

5. Punca Masalah.<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

6. Pembetulan & Tindakan Pembetulan.<br />

Pembetulan (Tindakan Segera):<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

Tindakan Pembetulan (Tindakan untuk pencegahan/masalah berulang):<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

_______________________________________________________________________________________________________________________<br />

7. Pegawai Bertindak / Disemak / Dikemaskini.<br />

Nama: _______________________________________________________________________________________________________________<br />

Tandatangan: _____________________________________________<br />

Tarikh: ___________________________________________<br />

8. Pengesahan SUT / SU<br />

Tandatangan: _____________________________________________<br />

Tarikh: ___________________________________________<br />

9. Laporan Tindakan.<br />

9.1. Tindakan TELAH diambil pada (Tarikh & Jam): ____________________________________________________________<br />

9.2. Pengadu TELAH dimaklumi: YA / TIDAK<br />

9.3. Nama Pegawai pemaklum: ___________________________________________________________________________________<br />

9.4. Kod Aduan (Bagi tujuan analisis data) :_________________<br />

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