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Public Perceptions of Older People A literature review

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may modify their behaviour based on their stereotypic expectations to<br />

facilitate a smoother social interaction (Cuddy & Fiske 2002). For example,<br />

someone may speak more loudly to an older person based on the frequent<br />

stereotyping <strong>of</strong> older people as having hearing problems (Steele et al. 2007).<br />

Stereotyping <strong>of</strong> older people <strong>of</strong>ten goes largely unchallenged and there is<br />

evidence that there is a lack <strong>of</strong> awareness that this stereotyping even occurs<br />

(Cuddy & Fiske 2002). Many people are thus unaware <strong>of</strong> their discrimination<br />

against older people (Lee 2009). However, research throughout the European<br />

Union indicates that discrimination on the grounds <strong>of</strong> age is the most<br />

commonly experienced form <strong>of</strong> discrimination (European Commission 2008).<br />

Palmore (2004) indicated that the majority <strong>of</strong> older adults in America and<br />

Canada frequently encounter incidents <strong>of</strong> ageism and many are treated by<br />

others as ailing and frail. In the US, McGuire et al. (2008) reported that 84%<br />

<strong>of</strong> people in a sample <strong>of</strong> 247 community dwelling adults aged 60 to 92 years<br />

<strong>of</strong> age had experienced at least one type <strong>of</strong> ageism. In Ireland, using this<br />

same measure, Stokes et al. (2003) found a lower prevalence <strong>of</strong> ageism, with<br />

46% <strong>of</strong> a sample <strong>of</strong> 543 people aged between 51 and 99 years reporting<br />

having experienced some form <strong>of</strong> ageism. Of those who reported experiencing<br />

incidents <strong>of</strong> ageism, 40% <strong>of</strong> the incidents occurred more than once.<br />

Ageist behaviour can occur in both positive and negative forms. Cherry and<br />

Palmore (2008) asserted that positive ageist behaviours are exhibited more<br />

<strong>of</strong>ten than negative behaviours. Positive ageist behaviour was exemplified by<br />

statements such as holding doors open for old people (94%), enjoying<br />

conversations with older people due to their age (93%), complimenting an<br />

older person on how well they look despite their age (90%) and voting for an<br />

older person because <strong>of</strong> their age (20%). Negative behaviour was exemplified<br />

by statements such as “you don’t look that old” when one discovers a person’s<br />

age (81%), or when a slow driver is in front and a person assumes it’s an<br />

older person driving (68%).<br />

Ageist or discriminatory behaviour can take many forms and can occur at<br />

individual, institutional or societal level (Palmore 1999). Prejudicial attitudes<br />

have been linked to <strong>of</strong>fensive and upsetting behaviour towards older people<br />

and ageist attitudes and stereotypes in their most severe forms can,<br />

according to Hayes (1993 cited in NCAOP 2005b), lead to elder abuse.<br />

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