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A Resource for Teachers and School Learning Support Officers

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Student Services Riverina Region <br />

Effective Communication<br />

Language is the most complex piece of behaviour a human being ever learns (Crystal, 1986)<br />

The development of effective communication involves a number of elements: The ability to<br />

listen <strong>and</strong> maintain attention is a first step. This allows the development of knowledge about<br />

the sounds of language <strong>and</strong> how they combine to make words <strong>and</strong> phrases.<br />

Communication can be defined as how we put all the parts of language together:<br />

how we deliver the message<br />

how we take turns<br />

how we look at people <strong>and</strong> how close we st<strong>and</strong><br />

Communication may take many <strong>for</strong>ms:<br />

gestures<br />

facial expressions<br />

signs<br />

body language<br />

vocalisations<br />

speech<br />

written communication<br />

These are known as verbal <strong>and</strong> non-verbal communications<br />

Effective communication between adults responsible <strong>for</strong> the student learning is vital <strong>for</strong> the<br />

success of students learning outcomes. There<strong>for</strong>e regular <strong>and</strong> effective communication <strong>and</strong><br />

planning <strong>for</strong> student/class adjustments between the Class Teacher <strong>and</strong> <strong>School</strong> <strong>Learning</strong><br />

<strong>Support</strong> Officer is essential.<br />

SLSOs should be involved in all stages of planning <strong>and</strong> time should be allocated <strong>for</strong> this<br />

planning.<br />

The Planning Cycle<br />

Riverina SLSO Guidelines 2012. Adapted from Illawarra <strong>and</strong> South Region J.Agzarian 7

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