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Building confidence in executing IT programs

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Figure 5: Phased service approach<br />

1<br />

Individual assessments<br />

► Individual assessments of critical<br />

<strong>programs</strong> or important <strong>programs</strong> <strong>in</strong><br />

a challenged state<br />

► Enhances your current capabilities<br />

with EY’s proven approach and<br />

solutions<br />

► Proof of concept approach to<br />

<strong>in</strong>troduce program risk management<br />

to the organization<br />

2 Fully managed service<br />

► Turn-key program risk management<br />

operations for your organization<br />

► Predictable and reduced cost service scaled<br />

to suit your organization's unique needs<br />

► Can evolve to a co-sourc<strong>in</strong>g arrangement<br />

► Enhanced ability to leverage EY’s extensive<br />

knowledge, resources and experience<br />

3<br />

Co-sourc<strong>in</strong>g service<br />

► Supplements your current program risk,<br />

<strong>in</strong>ternal audit or enterprise program<br />

management office group<br />

► Enhances your current capabilities with<br />

EY’s proven approach and solutions<br />

► Facilitates knowledge transfer of<br />

lead<strong>in</strong>g practices<br />

4<br />

Subscription service<br />

► Access to EY’s solutions on a<br />

subscription basis<br />

► Complexity model<br />

► Predictive risk models<br />

► Schedule and cost analysis models<br />

► Allows access to EY’s lead<strong>in</strong>g solutions<br />

once your team is familiarized<br />

and tra<strong>in</strong>ed<br />

High value at relatively low cost<br />

Investments <strong>in</strong> PRM are typically quite small compared to the overall program budgets,<br />

especially when bus<strong>in</strong>ess revenues are put at risk. Independent <strong>IT</strong> PRM services should<br />

account for approximately 2% to 6% of the overall program budget, although this may<br />

vary depend<strong>in</strong>g on the project’s risk profile, and some of the more mature program<br />

organizations are <strong>in</strong>vest<strong>in</strong>g more.<br />

While the costs are relatively low, the benefits of PRM are significant:<br />

• Increased <strong>confidence</strong> <strong>in</strong> the <strong>in</strong>tegrity of bus<strong>in</strong>ess case and projected outcomes<br />

• Increased likelihood that the program will be delivered successfully<br />

• Improved visibility and transparency of program risks and performance<br />

• Early identification of program-critical risks and issues<br />

• Practical recommendations to address problems as they arise<br />

• More <strong>in</strong>formed decision-mak<strong>in</strong>g as a result of <strong>in</strong>dependent viewpo<strong>in</strong>t<br />

• Access to <strong>in</strong>dependent professional advice on lead<strong>in</strong>g program practices<br />

• Enhanced management control of the program<br />

• Significantly reduced late-stage surprises<br />

• Improved team dynamics, energy and capabilities<br />

20 | <strong>Build<strong>in</strong>g</strong> <strong>confidence</strong> <strong>in</strong> execut<strong>in</strong>g <strong>IT</strong> <strong>programs</strong>

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