Specialist Plastic Industry Insurance

Claims
The key part to any insurance policy is when you need to make
a claim, and that’s why our insurance provider will look to deliver
the service that you expect.
Every claim is unique. Emergencies are prioritised, and all aspects
of service and good practice are supported by service level
agreements.
• The claims service includes access to a 24hr support centre
available 365 days of the year where you are able to speak to a
UK based, qualified support team member within 30 seconds
of making the call.
• You will also be allocated a dedicated claims co-ordinator who
will take ownership of your claim and, once a claim has been
agreed, you will usually receive payment in five working days.
• Your claim will be dealt with by an experienced team that is
empowered to make decisions.
Absence Management & Rehabilitation
When one of your employees is off sick with a work-related injury
you’ll be concerned with both their wellbeing and the impact
on your business. The absence management and rehabilitation
service is designed to help control your employees’ absence and
associated costs and comes free of charge for all customers as
part of this package.
4 Specialist Insurance for the Plastics Industry