North American Quick Response Centers - Flowserve Corporation

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Profiler ® Testing & Certification
All new and repaired valves are tested prior to shipment,
using the Profiler ® control valve diagnostics system.
Using our Profiler diagnostic testing system, after reassembly
each repaired valve is stroked, seat leak tested, hydro tested,
and quality tested to industry standards. All vital data about
each valve is kept on record with Profiler software, providing
easy access for future reference. A copy of the diagnostic
test results is available to the customer upon completion of
the repair project.
Flowserve’s Profiler technology also enables us to run
diagnostics while in the field on all of your valves. Based on
the diagnostic results, problems can be fixed in the field which
avoids the need for expensive repair maintenance.
FlowStar TM Data Management
FlowStar TM asset management software allows Flowserve
engineers and technicians to track performance and
support improvement programs using a proven, systematic
approach.
Every valve that comes to a Flowserve QRC for service is
fully inspected upon arrival. During the initial inspection all
important valve data is recorded in the FlowStar system. Our
technicians then review the data prior to repair to determine
if an upgrade is needed. In many cases, such upgrades cost
little or no more than the original repair bid, but significantly
improve the valve’s performance and/or life.
FlowStar keeps these records on file for future reference.
FlowStar also stores important service information to track
each repair and cleaning performed on your valve. The stored
information allows our Flowserve technicians to identify
significant trends and provide you with detailed feedback
and recommendations regarding your valves. FlowStar
also allows alliance partners to access their own equipment
database for reviewing or exporting equipment details and
various reports.