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The votes were tallied, and some were close, some not so much … but the readers of<br />
<strong>FOH</strong> have chosen the best regional pro audio companies in North America. There are<br />
new faces and repeat “offenders.” One has been at it a little more then three years, another<br />
is celebrating a 30th anniversary. All have a passion for audio, an inimitable story, and<br />
a dedication to their clients so powerful that their peers — including competitors<br />
26<br />
SOUTHWEST REGION<br />
Hyacinth and Chris Belcher, back row. Standing, L-R: Colin<br />
Russell, Jason Chamlee, Tyler Johnston, Jacob Chamley, Russ<br />
Purdue and Barry Pharr.<br />
Onstage Systems<br />
Dallas, Texas<br />
Onstage Systems is in its second generation,<br />
with brother-and-sister-partners<br />
Hyacinth and Chris Belcher literally<br />
growing up backstage as their parents, Charles<br />
NORTHWEST REGION<br />
The Morgan Sound support staff, from left, first row: Rose<br />
Andrews, Susan Morgan, Bruce Girard, Pete Munson, Charlie<br />
Morgan. Standing, from left, Shaun Olsen, Adam Kosie, Steve<br />
Gregory, Matt Smith and Stephen Weeks.<br />
Morgan Sound<br />
Lynnwood, Wash.<br />
Steve Boyce is proud to tell you he’s a<br />
“Seattle guy, fifth generation,” and<br />
that fact has helped him survive and<br />
thrive in the finicky Northwest. His compa-<br />
And the Winners Are . . .<br />
and Vicki Belcher, ran sound for area acts. “They<br />
founded the company in 1978, and they were<br />
very much ‘the show must go on’ people,<br />
so from age five, we grew up with that<br />
mentality,” Hyacinth explains. “If we<br />
were sick, then we were sick backstage.<br />
The event came first.”<br />
Hyacinth studied lighting in college,<br />
and Chris got additional experience<br />
in the staging department of their<br />
high school. In 2006, they took over the<br />
family business, with Hyacinth as president<br />
and Chris as vice president. The full service<br />
technical productions company provides systems<br />
and equipment for audio, lighting, backline,<br />
video and staging. But it’s their work in audio<br />
that puts them in the spotlight.<br />
Hyacinth admits that while the company<br />
was established and doing well, it took about a<br />
year for everyone to adjust to new leadership.<br />
Helping smooth the transition was the team<br />
that was already in place. “Most managers have<br />
been here over 10 years. We have a good group<br />
of people who are really passionate about what<br />
we do here.”<br />
ny has once again been voted to be the<br />
Northwest Hometown Hero winner<br />
and regional finalist for the Parnelli<br />
Hometown Hero award. But his<br />
path getting there has certainly<br />
had some curves.<br />
He was a musician, starting<br />
on accordion, and then<br />
switching to guitar before moving<br />
to bass. Naturally, a love of<br />
audio developed. By age 12, he<br />
was building speaker cabinets in<br />
his dad’s shop. That was the year he<br />
formed his first band, and whenever he<br />
played with other groups, their superior<br />
system was used. Boyce would then work<br />
the board.<br />
When he was older, he realized that he<br />
“needed to earn real money,” and he started<br />
working with friend and fellow band mate<br />
Charlie Morgan, who had founded Morgan<br />
Sound in the 1973. Boyce did that for a<br />
while, went off and founded his own sound<br />
company and kept busy. Then here’s the<br />
twist: Microsoft called. They were putting<br />
sound to their first CD ROM (a dictionary)<br />
and called Boyce in for the project. At first<br />
SEPTEMBER 2009 www.fohonline.com<br />
By KevinM.Mitchell<br />
— were compelled to take time to nominate them and vote for them as best in their region.<br />
Only one soundco, however, will leave the stage on Nov. 20 with the annual Parnelli<br />
Hometown Hero award. The full Parnelli awards ballot is now being prepared and will be<br />
online at www.parnelliawards.com soon. Here are the winners of the six regional Hometown<br />
Hero titles for 2009.<br />
While she witnessed how hard her parents<br />
worked, she gained new appreciation for all<br />
that is involved in running a company like Onstage.<br />
“As we have taken over, we have so much<br />
more respect for them. There are daily struggles,<br />
but I’ve grown to love the business even more.<br />
We jumped in full force, and we live, eat and<br />
breathe the business.”<br />
The year 1982 was the beginning of many<br />
good things for the company: That’s the year<br />
they got a George Strait tour and signed up the<br />
Dallas Symphony Orchestra — two clients that<br />
are still with them today. For years, they’ve been<br />
doing the Dallas Cowboy Thanksgiving show in<br />
addition to other events at that stadium. Other<br />
events of note include the Oklahoma University<br />
Graduation Ceremony and the Texas State Fair<br />
Laser Light Show. Last year they did Ozzfest.<br />
“That was a lot of planning, a lot of fun and a lot<br />
of speakers.” Rounding out their project list are<br />
corporate events as far away as Seattle.<br />
Today they have 24 full-time employees,<br />
plus freelancers and do around 300 shows a<br />
year. “Diversification equals success, and having<br />
a crew that can do rock ‘n’ roll, corporate,<br />
he worked as a vendor, then as an employee,<br />
and his stint there lasted seven years.<br />
In 2001, he ran into Morgan Sound partners<br />
Charlie and Susan Morgan at a NAMM<br />
show. The Morgans had grown their company<br />
successfully, though their attention<br />
was focused on the sales and installation<br />
part of the business. Conversation ensued,<br />
and Boyce rejoined the company. He was<br />
to handle the live sound division as their<br />
sound reinforcement director.<br />
“We do quite a mix in live sound,” he<br />
says. “We do a fair amount of corporate<br />
work, which I’ve really grown to love a lot<br />
— it’s straight ahead, clean, and everybody<br />
knows what to expect. And it pays more!”<br />
Recent corporate highlights include a Costco<br />
sponsored fundraiser where Jay Leno<br />
was headlining. They’ve also just finished<br />
tweaking knobs for 3 Doors Down. “I’m glad<br />
to get every gig we get. I also like that we’ve<br />
built a group of people who feel likewise.<br />
The crew takes great pride in what they do,<br />
and aren’t just on the clock.”<br />
He credits the Morgans for building a<br />
solid base. “In the early days, Morgan sound<br />
was it. They did all the major concerts.” As<br />
churches and the symphony projects works for<br />
us. It also keeps us on our toes!”<br />
When it’s noted there are few women in<br />
this business, she laughs. “My parents used to<br />
tell me that there’s no way a woman could a run<br />
a company like this in such a male-dominated<br />
industry, but that just made me want to do<br />
it more — I mean, I grew up playing in drum<br />
corps!”<br />
Belcher cites two reasons for the company’s<br />
success: The first is customer service. “We’re surrounded<br />
by people who care. Each person at<br />
the company puts their own name on a project<br />
in addition to the company’s name, and that’s<br />
how we keep clients long-term.” Secondly, and<br />
of equal importance, is their equipment, including<br />
gear from Clair Bros., Yamaha, Digidesign<br />
and more. “We always want the best, the highest<br />
end. We literally work on it on a daily business.<br />
This has been a good business model for<br />
us.”<br />
As to the honor of being named best in the<br />
Southwest region: “I think it’s a pretty cool thing!<br />
It’s good to see hard work pays off … though it<br />
makes me want to work harder.”<br />
time went by, competition came, and to put<br />
it delicately, some clients slipped away. “But<br />
today we have a lot of new clients. Some<br />
we’ve lost we’ve not yet won back, but the<br />
business is growing overall.”<br />
Today Boyce oversees about 16 full-time<br />
employees with a stable of eight freelancers.<br />
“My attitude is, I’m always on the right<br />
track,” he says, smiling. “I don’t mean that to<br />
sound arrogant, I just have a positive outlook.<br />
And what I have learned from Charlie<br />
in the 1970s is that if you go out and do a<br />
great job every time, not only will you get<br />
that gig again, but [the client] will tell others<br />
about you and you’ll get more phone<br />
calls.<br />
“We go out and do a great job every<br />
time because that’s what we do.”<br />
Boyce says they are “absolutely thrilled”<br />
about this honor. “We’ve been readers of<br />
<strong>FOH</strong> since the beginning and had the honor<br />
of being named best regional sound company<br />
in 2004, and then we took home the<br />
Parnelli that year. We were nominated last<br />
year, too, and that was a great honor. It’s<br />
great to just have people go, ‘hey, you guys<br />
are worthy.’”