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Canadian Contractor - July-August 2015

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PROFILE<br />

and we’ve exceeded many of our goals and we’re having fun<br />

doing it. We’re excited to see where our team can take the<br />

business, but there’s still so much to learn.”<br />

Simplicity, Reliability, Courtesy and Quality<br />

The Urban Painter does 50 per cent residential and 50 per cent<br />

commercial jobs, “with the odd new construction project if we<br />

like the contractor,” smiles Jon. “A total crew of eight keeps up<br />

with work in the winter, with about 25 painters employed during<br />

busy summer months.” The company structure revolves around<br />

key crew leaders who manage two or three people in each crew.<br />

“We’ve had crew leaders manage up to three crews at once on<br />

simple jobs,” says Jon.<br />

On the surface, all this sounds fairly typical for any small<br />

painting business, but there’s more than a few things that are<br />

quite different about The Urban Painter. And most of them<br />

spring from the fact that Jon isn’t your average “painter-turnedbusiness<br />

owner”.<br />

“It’s never crossed my mind to paint on my own,” says Jon.<br />

“I believe strongly that a good team will always out-perform me<br />

or any other single person. A great parable taught to me by a<br />

business mentor is this: one man alone will be killed by a lion,<br />

but several men working together can kill that lion.”<br />

Jon earned a bachelor’s degree in commerce in finance from<br />

the University of Calgary, and he’s carried this experience<br />

through to The Urban Painter. “The main thing I learned at school<br />

is that an understanding of the finances of a business matters<br />

a lot,” explains Jon. “Especially cash flow. But even with my<br />

background, starting out was hard. It took us three years of work<br />

to be profitable. No major financial problems, it just took time.”<br />

It’s no surprise that an ongoing challenge for The Urban<br />

Painter is the same challenge faced by any painting company:<br />

44 <strong>July</strong>/<strong>August</strong> <strong>2015</strong> www.canadiancontractor.ca

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