Canadian Contractor - July-August 2015
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PROFILE<br />
and we’ve exceeded many of our goals and we’re having fun<br />
doing it. We’re excited to see where our team can take the<br />
business, but there’s still so much to learn.”<br />
Simplicity, Reliability, Courtesy and Quality<br />
The Urban Painter does 50 per cent residential and 50 per cent<br />
commercial jobs, “with the odd new construction project if we<br />
like the contractor,” smiles Jon. “A total crew of eight keeps up<br />
with work in the winter, with about 25 painters employed during<br />
busy summer months.” The company structure revolves around<br />
key crew leaders who manage two or three people in each crew.<br />
“We’ve had crew leaders manage up to three crews at once on<br />
simple jobs,” says Jon.<br />
On the surface, all this sounds fairly typical for any small<br />
painting business, but there’s more than a few things that are<br />
quite different about The Urban Painter. And most of them<br />
spring from the fact that Jon isn’t your average “painter-turnedbusiness<br />
owner”.<br />
“It’s never crossed my mind to paint on my own,” says Jon.<br />
“I believe strongly that a good team will always out-perform me<br />
or any other single person. A great parable taught to me by a<br />
business mentor is this: one man alone will be killed by a lion,<br />
but several men working together can kill that lion.”<br />
Jon earned a bachelor’s degree in commerce in finance from<br />
the University of Calgary, and he’s carried this experience<br />
through to The Urban Painter. “The main thing I learned at school<br />
is that an understanding of the finances of a business matters<br />
a lot,” explains Jon. “Especially cash flow. But even with my<br />
background, starting out was hard. It took us three years of work<br />
to be profitable. No major financial problems, it just took time.”<br />
It’s no surprise that an ongoing challenge for The Urban<br />
Painter is the same challenge faced by any painting company:<br />
44 <strong>July</strong>/<strong>August</strong> <strong>2015</strong> www.canadiancontractor.ca