01.10.2015 Views

Australia’s App

APP_Guide_part1

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4 Cancelling an APP transaction 23<br />

5 APP system overrides 24<br />

6 System down procedures 26<br />

6.1 Confirm the problem 26<br />

6.2 Notifying the EOC 26<br />

6.3 If an airline cannot access the APP<br />

system but has access to ETA system 27<br />

6.4 If an airline cannot access the APP<br />

system and/or the ETA system 28<br />

Attachments<br />

A – ICAO codes 29<br />

B – Passengers who do not need to obtain a visa<br />

before travelling to Australia 35<br />

C – ICAO passport data help card 38<br />

D – Tips for detecting fraudulent documents 40<br />

E – ETA eligible passports 43<br />

F – Acronyms 44<br />

G – Contacts 45<br />

H – Reference Materials 46

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