Black Book Oct 2015

FC Group Limited
Company Profile and Experience
Excellence in the built environment

Contents
Excellence in the built environment
Why choose FC Group Ltd?
Clients
Company Profile
Case Studies
Team CV’s
RICS Ska Rating Information
Accreditations
Contact Information

Why First Choice Group?
Passion - Service - Integrity - Experience - Vision - Detail - Quality - Responsibility - Delivery
FC Group Ltd are in our 21st year of operations. By combining professionalism
and the intimacy of service of a privately owned company, we have developed
an impressive blue chip client base. At the heart of our business are our people
- a team of experienced, dedicated and passionate professionals with an
exceptional range of experience, gathered from diverse industry-wide
backgrounds.
Our vision for the future is to deliver continued growth with our traditional
repeat business clients and to develop into new relationships.
Lead by Tony Pond, MD, FC Group has great integrity, and a passionate, highly
motivated management team.
FC Group Ltd
Delivering exceptional results that exceed all expectations
In the competitive market that we operate
Our Vision
To be your First Choice delivering your project to your bespoke needs:
Repeat Business
Individually meeting bespoke requirements
Apply the lessons of the past to the future
Professionalism
Responsiveness
Competitors
Quality focused
Level of service
Adding Value through
Programming
Market Testing
Value Engineering
Buildability & feasibility studies
Services
Sectors
Interior Design
Fit-Out
Refurbishment
Design and Build
Space Planning
Dilapidation Repairs
Commercial Offices
Retail
High End Residential Refurbishment
Industrial
Leisure
Health

Key Clients
An established company with an impressive portfolio of repeat business clients
Our Client lead ethos will filter through all areas of operation
Airport Industrial GP Ltd
Julien MacDonald
Seabrook Associates
Artelia UK Ltd
KJ Tait
Shell International
Ashurst
Knight Frank
Sheppard Robson
Aviva
London Borough of
Sovereign Land
BLB Surveyors
Lewisham
Stanley Bragg
Cable & Wireless
M&G
Suez Global
CBRE
Mandarin Oriental
T Mobile
Centaur Media
Mars Pension Fund
Telereal Trillium
Clerical Medical
NabCapital
TX Maxx
Clydesdale Bank
National Australia Group
TMD
Collins Stewart
Newspaper Society
TP Bennett
Davis Langdon –AECOM
NHS Surrey
UBS
DEFRA
Nomura
Warwick Avenue
Delancey / Land Securities
Piercehill
Wrigleys
Doherty Baines
Pitney Bowes Ltd
WT Partnership
dRMM
Prudential Corporate
EC Harris
Property
FM Global
PT Projects
Halsey Ltd
PRUPIM
HamburyHird Design
Qatar Charity
Hastings Pier Charity
RBS
Instinet Europe
Regus
Invista Real Estate
Royal Television Society
Jones Lang LaSalle
Scottish Widows

Tony Pond
Managing Director
Company Profile
Our aim is to work with each of our partners in a co-operative manner, in good faith and in the spirit of mutual trust and respect. This
allows the creation of long-term, mutually beneficial relationships and allows the smooth running of projects, with end results that
exceed the expectations of all involved
FC Group Ltd deliver Refurbishment and Fit-Out projects across the UK for an array of blue chip
clients. We have extensive experience in delivering projects under Traditional, Design & Build
and Fee & Construction Management contracts. We pride ourselves in having the necessary
skills to complete projects within budget and programme, to the complete satisfaction of the
client.
With dedicated staff, our team has gained from industry-wide backgrounds including high-end
residential, hotels, bespoke property development and main contractor projects. Members of
our professionally qualified senior management team have an average of 25 years experience
each, and between us we hold qualifications in MCIOB, FFB, ARICS, FRICS, HNC (Construction),
and ONC (Construction).
At the heart of our team are our dedicated project managers, quantity surveyors, site managers,
and support staff. We are able to offer our clients added value through services such as
programming, market testing, feasibility studies, buildability studies and value engineering.
With these abilities we are confident in being able to offer clients a different perspective on
their project approach, which in many cases has been the difference to the forward progress of
the scheme. In addition we have formed very strong links and relationships with many expert
external partners.
FCGroup Ltd is ISO 9001 and ISO 14001 certified and hold accreditations from CHAS, CHSG and
Constructionline. We have also been taken through RICS Ska Rating, meaning we adopt
industry wide environmental good practice as a minimum, in every project we work on.
Competitiveness and value
With expert use of the value engineering and procurement process our team procure and
deliver projects to the standards expected by the client, thus ensuring maximum benefit to
them.
Close-out
Our experience shows that a successful “defect free” project requires a methodical step by step
approach to the closing out of each activity before the next stage progresses, thus not building
in defects.
We use a close out process that ensures each area is inspected, de-snagged and re-inspected
prior to final handover.
Quality
The pride we have in our work and the expectations of our valued, repeat business clients,
dictates that quality benchmarks and schedules of samples are established and agreed at the
earliest opportunity.
Teamwork and Communication
We are aware that a successful project can only be achieved through first class communication.
We promote a professional working culture designed to aid teamwork, through communication
that is detailed, open and honest.
Passion
Our passion for our company, will show through in the quality of our build for you.

Case Study - Limehouse, Lidl Uk GmbH
Key Information
Client:
Standard Life Investments
Value: £48K
Location:
Limehouse, Burdett Road
Project Overview
FC Group Ltd have been awarded the project to assist Lidl Limehouse in
their bakery and freezer units relocations. The programme will last 4
weeks.
Works include:
Strip-out
Mechanical
Electrical
Floor tiling
Wall tiling
Painting and decorating
Challenges
Store in continuous
use
Works around the
general public

Case Study - Beaver Lane, Warwick Avenue
Key Details
Client:
Warwick Avenue
Value: £461K
Location:
The Independent School Beaver Lane
Architect
Luxe Interior International Limited
CDMC
Warwick Avenue Projects Ltd
Project overview
Fit-out of ground and first floor space into classroom, reception and
communal areas.
The Independent School is a co-educational, independent school
for students aged 11—16. They provide an all-inclusive education,
designed to remove the need for supplementary learning or tuition
outside of the school day.
The Independent school welcomes those with mild specific learning
difficulties such as dyslexia and dyspraxia together with those who
perform better in a more individualised environment.
The Independent school’s brief, for their new school fit-out was that
it would provide a flexible and collaborative working environment
for all. The new space was designed around flexible working and
incorporated a new laboratory, foldable walls, classrooms, reception
area and office spaces.
Works include:
M&E
Solid and glazed partitions
WC’s
Flooring
Foldable walls
Reception area
Suspended ceiling
Kitchens
Decoration

Case Study - 123 Victoria Street, Land Securities
Key Information
Client:
Land Securities
Value: £850K
Location:
123 Victoria St, London
Consultant:
RBL
Project Overview:
Land securities as the owner/ Landlord of this prestigious
building in the heart of Victoria are looking to maximise their
return by creating an additional rental unit from unused space
for Gym-Box to occupy. Work will be carried out over 3 floors,
ground basement and lower basement.
Works Include:
Silent Demolition to 3 floors of staircase
Forming new staircases
Piling
M & E
New lift to 3 floors
New glazed facade
New glass floor to create light well
Preparing the basement ready for the new gym
Access control to new doors
Challenges
Working in an occupied premises
Noise control
Waste management
Public interface

Case Study - Hurst Warne, Pearson Court
Key Details
Client:
Hurst Warne
Value: £65K
Location:
Pearson Court, Fleet
Project overview
FC Group were awarded the design and refurbishment of two office
floors at Pearson Court in order for the office space to be rented
out.
Works Included:
Strip-out
Ceilings
Carpets
Decoration
Screen / door
Manifestation
WC’s
Tea Point
Challenge
Working in an occupied premises

Case Study - Hastings Pier the Old Pavilion
Key Information
Client:
Hastings Pier Charity
Value: £710k
Location:
Hastings
Project Overview
The New Pier will provide a catalyst for supporting local businesses,
adding prosperity to the local area and delivering 45 jobs, attract up
to 325,000 visitors in the 1st year and bring £1.2m in direct spend to
the local economy.
The Pier will offer:
Restaurant in the restored Pavilion
Visitor & Education Centre
Retail Space
Café Area
Roof Terrace
The 140 year old structure was almost completely destroyed by fire
in October 2010.
FC Group Ltd was awarded the contract by Hastings Charity to fully
refurbish the Old Pavilion on Hastings Pier - “The People Pier!”.
Renovation work started mid June 2014.
Works included:
Demolition
Steel Works
Flooring
Roof Works
Pods
M&E Partitions
Windows & Doors
Challenges
Access due to location of site
Weather condiitions

Case Study - Pratt Street,
Methuselah Retirement Benefit Scheme
Key Details
Client:
Methuselah Retirement Benefit Scheme
Value: £20K
Location:
7-9 Pratt Street, Camden
CDMC:
Shore Engineering Ltd
Architect:
TMD Building Consultancy Ltd
Project overview
The soft strip out of the former ground floor restaurant back to
shell at Pratt Street including replacement of the fire door.
Challenges
Out of hours work
Occupied building

Case Study - Murray Business Centre,
Gretton Ward Electrical Limited
Key Details
Client:
Gretton Ward Electrical Limited
Value: £20K
Location:
Unit 3 Murray Business Centre
Project overview
Refurbishment of level one office area and ground floor workshop.
Works included:
Partitions
Decoration
Doors
Tea Point
Ceilings
Challenge
Adjacent neighbours

Case Study - Ashurst Solicitors, Appold Street
Key Information
Client:
Ashurst Solicitors
Value: £700K
Quantity Surveyor: Piercehill
Architect:
Sheppard Robson
Project Overview
The project is the opening phases of a major change in Ashurst’s property requirements
and is a restack of their existing main office to create space to amalgamate other offices
in London, prior to a major move in four years.
Works include:
Demolition
Partitioning
Ceilings
Carpets
Raised Floor
Decoration
Small Power
Lighting
Fire Alarm
Sprinklers
Mechanical including Controls
Access Control
Data
Furniture & People Moves
Ashurst is a leading international law firm advising corporates, financial institutions and
governments. Their core businesses are in corporate, finance, dispute resolution, and the
development and financing of assets in the energy, resources and infrastructure sectors.
Challenges
Operational throughout - requiring out of hours work
Access for material into and out of the building cuased by the goods lift being out
of action.

Case Study - Ladywell Dementia Centre
Key Details
Client:
London Borough of Lewisham
Value: £280k
Location:
Ladywell Dementia Centre
Quantity Surveyor: Artelia UK
Project overview
FC Group Ltd was awarded the contract to deliver a full refurbishment of the centre and garden.
The Dementia unit is located within an existing care centre. The centre remained operational
throughout the works and was isolated from the current use whilst the works were
undertaken.
It provides, a day service for people with disabilities and sensory impairments aged 18 and
above. Designed to promote and maintain people’s independence through a comprehensive
and high quality selection of day opportunities for service users.
Challenge
Operational throughout the works

Case Study - Red Lion Yard, Colchester
Key Information
Client:
Sovereign Lands
Value: £700k
Location:
Red Lion Yard, Colchester
Quantity Surveyor: WT Partnership
Architect:
Stanley Bragg
Project Overview
Refurbishment of shopping mall including replacement paving and Grade II listed shop fronts.
Remodelling of shop units and fire escapes. New lighting scheme.
History of Lion Walk Shopping Centre in Colchester
Purchased in 2013 | 205,000 sq. ft.
Challenge
Operational throughout the
works
Lion Walk Shopping Centre is Colchester’s prime retail pitch and main fashion destination. It
dominates shopping in the UK’s oldest town, where the Fenwick’s group is already investing
£40m in a new department store on the High Street.
The centre serves strong and growing resident catchment population of 126,000+ people and
over 4.5million tourists a year. The council is committed to providing more than 17,000 new
homes by 2021.
Considerate
Constructors Score
of 37!

Case Study - DEFRA, Gatwick House
Key Information
Client:
DEFRA
Value: £80k
Location:
Gatwick House
Architect:
Jacobs
Project Overview
FC Group Ltd was awarded the contract to deliver the refurbishment of part of
the ground floor to provide meeting rooms, office space, teapoint and
workspace for the offsite vets.
Works included:
New Partitions & Fire Protection
New Glass Door
New Doors
New Coat Cubicle
Decorations
Data & M&E Power
Lighting
Door Entry System
Heating / Cooling System
Additional Power
New Kitchens
Tea Points
No photography allowed
DEFRA are the UK government department responsible for policy and
regulations on environmental, food and rural issues. Their priorities are to
grow the rural economy, improve the environment and safeguard animal
and plant health.

Case Study - Yianis Park Inn Palace, Southend
Key Information
Client:
Value:
Location:
Architect:
Project Manager:
Services Consultant:
Structural Consultant:
Season Solutions/ Yianis
£2.5m
Park Inn Palace Hotel Southend
Malby
CMC Consulting
Banyards
Fairhurst
Project Overview
The conversion of thirty thousand square feet of a Victorian building over two floors to form space
for a casino fit out.
Works included major structural alterations, forming large internal spaces. Services diversions,
acoustic linings, screeds, new lifts and external works. This project involved the various professionals
working together in situ on the design of a complicated and largely unknown building structure.
Challenges
It was agreed that we would commence on site without full design sign off on the basis we
would work jointly with the client’s project team to achieve an early completion with design and
cost agreed throughout the project.
This resulted in a daily assessment of the challenges and solutions identified as we progressed
and sixty tonnes of structured steel along with thirty tonnes of temporary propping being
constructed on the lower two floors of a seven story occupied hotel.

Case Study - T K Maxx, Unit 1a Cray Avenue, Orpington
Key Details
Client: Aviva
Value: £550k
Location: Unit 1a Cray Avenue, Orpington
Architect: Jones Lang LaSalle
Project overview
The project comprises the refurbishment of an industrial unit including strip out of the
tenant’s fixtures and fittings, recovering the hipped roof and carrying out localised repairs. A
new mains electrical supply was installed to the building with a coiled feed available for the
adjacent unit.
The vacated tenant retail fit-out was stripped back to the building shell, ready for the
incoming retailers. This included removal of all M & E equipment with the exception of the
sub-main serving the switch gear, distribution boards and lighting to the amenity areas.
Internal floor finishes stripped and prepared ready to receive new and tested for moisture
content. Ground work trenching and back filling between the boundary line and building,
was required to assist the new electrical supply by UKPN, and white lining, general cleaning
and maintenance required to the retained roller shutters.
Challenge
The buildings on site are used as retail
premises for general public with a public car park.

Case Study - Telereal Trillium, Bow Street
Score of 33! First site with Considerate Constructors
Key Information
Client:
Value:
Location:
Architect:
Engineers:
Telereal Trillium
£1.3m
34 Bow Street, Covent Garden
T P Bennett
PEP
Edward Hardy - Considerate
Constructors Chief Executive
“ As this site has complied with the
Scheme's Code of Considerate Practice
by achieving a score of 5 or above in
each of the five sections, please find
attached the Certificate of Compliance
to confirm the site's achievement.
Challenge
Access due to location of building
Project Overview
Fit-out of two floors of an office building. Areas have an
industrial finish including:
The aim of the Scheme is to improve the
image of construction. We achieve this
by monitoring all registered sites,
suggesting areas where improvements
could be made and rewarding those
who are performing at the highest
levels.
Main floor areas consist of a raised floor, exposed VRV
ventilation services, mesh VRV casings, hanging lighting,
window refurbishment, roof and roof light works.
We would like to take this opportunity
to congratulate you on your efforts in
improving the image of construction
and to thank you for your continued
support for the Scheme.”
Toilet blocks include: remodel of exiting toilet areas,
forming toilet, shower and wet room areas. Including new sanitary ware, laminated
panelling, flooring and decorations.
Other areas include: Stone floor refurbishment, coloured glass cladding to entrance,
opening up entrance area, refurbishment of lifts and bike rack installation.

Case Study - Pitney Bowes The Smith Centre
Challenges
Occupied building
Out of hours working
Key Information
Client:
Pitney Bowes
Value: £300k
Location: Henley
Architect: MA & D
Project Overview
This project was secured via
competitive tender direct to the end
user and client. The programme was a
nine week phased contract spread out
across four buildings, one of which
was occupied and therefore required
out of hours working.
The works were made up of a mixture
of reinstatement works and
refurbishment works including the
formation of new office space, break
out areas, tea points and meeting
rooms.

Case Study - Whitelands House
Key Information
Client:
Mr and Mrs T Nour
Value: £800k
Location:
Chelsea, London
Architect & Contract Administrator: Graham Seabrook
Project Overview
FC Group Ltd were appointed to conduct this prestigious residential
project at Whitelands House, Chelsea. The client already owned a
property in this mansion block and having purchased a second flat
required the conversion of them into one luxury duplex apartment,
with the installation of an internal through-floor staircase.
The works comprised of a complete strip out, refurbishment and fitout
of the properties and was completed to a very high luxury finish,
custom specifications including a concrete structural floor F1 slab to
create a new opening for a bespoke staircase, walnut veneer
panelling and kitchen units, leather finished drinks bar and a
specialist lighting and entertainment console.
Challenges
Communicate with the absent client, his
Contracts administrator/ Architect and the
client’s Consultant Interior Designer
Daily proactive work developing the Interior
design as the project progressed

Case Study - Prudential, Waterhouse Square
Challenges
Key Information
Client:
Prudential Corporate
Property
Value:
£1.2m
Location:
Waterhouse Square,
London
Architect:
HamburyHird Design
Cost Consultant: Warwick Avenue
Project Manager: TMD
Engineers : KJ Tait
First Choice Build Group’s first large
fit out project for this prestigious
client
The work was commenced without
a full design brief and sign off but
a definitive deadline
Completion was only achieved by
the pre-agreed and successful
close harmony of both the client’s
project management team and
ourselves
Project Overview
FC Group conducted this fit-out project for Prudential at their offices in Waterhouse Square,
London. The project included new partitioning, mechanical modifications, decorations, lighting,
under floor power and data cabling, works to the communications room and new installations.
All this was carried out over just four weeks.

Case Study - Delancey/ Land Securities Southside
Two Projects
Key Information
Challenges
Working around a live environment of an active shopping centre
Requiring some operations to be carried out at night
Noise Control
Client:
Delancey/ Land Securities
Value: £800k
Location:
Southside, Wandsworth, London
Architect:
Leslie Jones & Partners
Cost Consultant: WT Partnership Services
Consultant:
Cudd Bentley
Project Overview
1st Project Overview
The conversion of an existing retail unit to
form two retail units subdivided by a new
public corridor in the food court area.
Works also included the creation of further
‘island’ units to the concourse area. New
partitioning ceilings, structural steelwork,
shop fronts, drainage, mechanical,
electrical, stone and decorations formed
the majority of the scope. Working
around a live environment of an active
shopping centre required some operations
to be carried out at night.
2nd Project Overview
The project was a strip out of one existing
retail unit taking the unit back to shell and
core and separating into two units. This
involved building a slab to slab party wall
down the middle of the existing unit and
installing utilities into the second unit.
Works also include a Track Saw cut doorway
for a new fire door into the unit
through a structural wall. The other side of
the wall was an emergency corridor which
needed to be kept in use at all times, so
we formed a hoarding along the wall to
allow us to cut the door from inside out.

Case Study - Invista Real Estate, Galaxy Centre, Luton
Key Information
Client :
Invista Real Estate
Value: £500k
Location:
Galaxy Centre, Luton
Architect:
Chapman Taylor
Cost Consultant: EC Harris
Project Manager: EC Harris
Jessica Berney, Invista Real Estate,
Galaxy Centre, Luton
“First Choice Ltd carried out a full
internal refurbishment on one of our
£15m leisure assets. FCBG worked to
their clear, strategic timetable,
completing the project on time and
within budget. I would use First
Choice again and have no qualms in
recommending their capabilities to
others”
Challenge
Due to working in public spaces Health and Safety was the key priority
Project Overview
The Galaxy Centre forms part of Invista’s Retail and Leisure portfolio in Luton. The
project included a bespoke lighting scheme with Barisol suspended lights. Detail
also included metal artwork and panelling.
The decoration graphics were based on the ‘Galaxy’ theme including new feature
shaped ceilings. Extensions to the public area increased accessibility to the new
retail units and new ceramic specialist floor finishes completed the project.
Working closely with the centre management First Choice Build Group maintained
the centre’s trading activity throughout the project.

Case Study - Aviva Life & Pensions UK Ltd,
Stockley Park
Key Information
Client:
Aviva Life & Pensions UK Ltd
Value: £550k
Location:
2 The Square Stockley Park
Contract Administrator: Jones Lang LaSalle
Quantity Surveyor : Jones Lang LaSalle
Services Consultant: Chapman Bathhurst
Project Overview
FC Group Ltd returned the first floor offices to open plan. Including removal of
existing offices, adaptions to the air-conditioning and new suspended ceiling,
light fittings, carpet and decorations.
Challenges
First Choice were required to carry out the
construction works whilst a company were in full
occupation on the ground floor requiring close liaison
and control of noisy works
The works within the reception area had to be carried
out so not to disrupt the day to day operation of the
ground floor occupier
Also the refurbishment of the main reception area including redecorations, stone
floor cleaning, reglazing, relamping and new furniture for seating area.

Case Study - SWIP, Heathrow South Cargo Centre
Key Information
Client:
Airport Industrial GP Ltd c/o SWIP
Value: £200k
Location:
Units 4, 5 & 6 Heathrow South Cargo Centre Heathrow
Architect:
Jones Lang LaSalle
Cost Consultant: Jones Lang LaSalle
Project Manager: Jones Lang LaSalle
Project Information
This project was procured via
competitive tender and is a design
and build contract with a six week
programme.
The project involved three industrial
units with first floor offices.
The units were unoccupied, but the
site was in use twenty four seven
servicing the airport.
This project required careful planning
in order to maintain the programme
and not disrupt neighbouring
businesses.
Works included new toilet block, an
integration of office and warehouse
space with the creation of a new
external service yard.
Challenge
Site in use twenty four seven servicing the
airport

Case Study - M&G, Governors House, London
Key Details
Client:
Value:
Location:
Architect:
Cost Consultant:
Project Manager:
Engineers:
M &G
£1.2m
London
HamburyHird Design
Warwick Avenue
TMD
KJ Tait
Project overview
The project was the restack of six floors at M and G’s prestigious office in the City of London.
Tenders were invited from a hand picked group of contractors and FCBG were awarded
the contract.
Work was commenced at very little notice and the multiple phased works was to last 22 weeks.
With our previous experience in multi level occupied offices we were ideally suited to face
the day to day changes and challenges of high end satisfying of high end occupants. Meetings
were held twice weekly and work carried out seven days a week and daytime through to night
to ensure we were as effective and “invisible” as possible.
Challenge
Occupied building.

Case Study - M & G Angel Lane
Key Information
Client:
M & G
Value: £77K
Location:
Angel Lane, London
Architect:
HamburyHird Design
Cost Consultant: TMD
Project Manager: TMD
Project Overview
This project had a four week programme consisting of
re-strengthening walls to include AV equipment, decoration works,
relaying carpets and data installations.
Challenge
Occupied Building

Case Study - M & G, Chelmsford
Mark Lawlor, Solvency II IT,
Prudential Plc
Challenge
Key Information
Client:
M & G
Value: £600K
Location:
Legg Street, Chelmsford
Architect:
HamburyHird Design
Cost Consultant: Warwick Avenue
Project Manager: TMD
Engineers:
KJ Tait
Thanks, I really do think you have
pulled out all the stops to get this
move completed to a very tight
deadline. I really appreciate the effort
you and your teams have put in and
feel the environment will make a
positive impact on productivity on
the SII programme. Please cascade to
your teams.
Competitive tendering
Project Overview
This 6 week refurbishment and fit-out of the Prudential Corporate Property offices at 1
Legg Street created a high quality office environment which incorporates an open plan
office with separate meeting and interview rooms and a fully fitted kitchen area with tea
points.

Case Study - Qatar Charity , 115 Park Street, W1
Key Information
Client:
Qatar Charity
Value: £100k
Location:
Park Street, London, W1
Project Overview
This was a 4 week refurbishment for a new client, Qatar Charity, over two floors,
basement and ground.
Creating a high quality office environment which incorporates offices space
and a fully fitted kitchen area.
Works included:
Glazed partitions
Carpets
Kitchen area
Lighting modifications
AV installation
Signage
Furniture installation
Challenge
Access due to location of building

Case Study - PRUPIM, Basinghall Street
Hannah Laws, PRUPIM, City Place House
Key Information
Client:
PRUPIM
Value: £250k
Location:
Basinghall Street,
London
Architect:
HamburyHird Design
Cost Consultant: Warwick Avenue
Project Manager: TMD
Engineer:
KJ Tait
“Just a quick note to say a huge thank you for all
of your hard work organising and co-ordinating
works at City Place House and rolling your
sleeves up to do some works over the last few
months. I appreciate the way you guys have
managed the contractors you’ve had in and how
things have just happened! Thank you too for
doing lots of extra bits and pieces and picking
up last minute requests – and all with a positive
attitude”.
Project Overview
Works comprised of the formation of glazed partition offices and incorporated
modifications to mechanical and electrical systems. New carpets were laid, plasterboard,
suspended ceilings and redecorations were carried out throughout the office. Two
existing meeting rooms were converted to one large meeting room, with the installation
of a folding wall. Further works were carried out in the Deli area which entailed a new
recycling and dispensing corian top unit, AV alterations and redecoration throughout.
Challenge
Occupied offices therefore there were noise restrictions

Case Study - Regus B.Hive, Covent Garden
Key Information
Client:
Regus
Value: £250k
Location:
Covent Garden, London
Architect:
Grigoriou Interiors
Project Overview
FC Group Ltd was appointed by Regus to fit-out the flagship ‘B.Hive Women’s Business Club’
in Covent Garden, London, a project which is a collaboration between business icon and
celebrity Lynne Franks and serviced office company Regus.
The club in Southampton Street has been designed to create a space where women can work
and network in surroundings which are designed specifically with women in mind.
It is the first B.Hive club with more women-only centres planned for Birmingham, Bristol and
Manchester.
The club features a large visitors and members lounge, meeting rooms and rare-in-London,
outside space.
Challenges
This being a prototype of the clients new business outlet the
scheme was very much developed from an outline plan only
We worked closely with the Architect to produce a high
quality finish and successful venue

Case Study - nabCapital, Wood Street
Key Information
Challenge
The project required daily close communication between ourselves and the clients many heads of
departments
Client :
Value:
Location:
Architect:
Cost Consultant:
Project Manager:
NabCapital
£1.2m
Wood Street, London
TP Bennett
EC Harris
EC Harris
Project Overview
FC Group Ltd were selected by National Australia
Group to refit their main nabCapital offices in Wood
Street, London. With a quick lead-in and start, this
fast track strip and fit-out of their offices ran from
mid September to a completion by mid January.
Working closely with NAG over three floors to fully
strip out and refurbish their offices, whilst they
remained in occupation, the project included new
data cabling, services, kitchens and canteen, office
furniture and break out areas with new partitions,
ceilings and carpets.

Case Study - Pitney Bowes, The Gunderson Building
Key Information
Client:
Pitney Bowes Ltd
Value: £300k
Location:
The Gunderson Building, Henley
Architect:
Ben Murdoch
Contract Administrator: Ben Murdoch
CDM Co-ordinator:
BLB Surveyors
Project Overview
This project was with a new client and won via competitive tender. The
programme was 6 weeks with the works taking place during normal
working hours and over weekends. The building was occupied which
required careful programming of works to avoid any disruption to the
client. The works involved formation of new meeting rooms, breakout
areas, tea points, ceiling modifications, electrical installation and a
complete redecoration and carpeting. We also undertook a phased
refurbishment of the showers and WC facilities on each floor of the
building.
Challenges
Although, typical of many similar projects we have completed, attention to the day
to day needs of the client business and staff was critical
Weekly (daily in special cases) news updates were posted at reception notifying staff
of our programme requirements, areas of work in the building and work still to do
helped us in our liaison with them Competitive tender

Case Study - M & G, Martin Lane
Challenge
Key Information
Client:
M & G
Value: £200k
Location: 24 Martin Lane, London, EC4R 0DR
Architect:
HamburyHird Design
Quantity Surveyor: Warwick Avenue
Project Manager: TMD
Project Overview
Refurbishment of the basement to incorporate a telepresence suite,
photography studio, comms room, break out area, control room, furniture
store and entrance lobby.
The works comprised of full strip out building of partitions and new ceilings
complete with full M & E installations. High spec audio visual and tele
conferencing room.
Air handling unit to studio was oversized to reduce
noise break out and when delivered to site
it had to be dismantled to enable to fit in the
building.

Case Study - Pitney Bowes, Langlands House
Key Information
Client:
Value:
Location:
Architect:
Quantity Surveyor:
Project Manager:
Pitney Bowes
£1.04m
Langlands House
Calford Seaden
BLB Surveyors
Calford Seaden
Project Overview
Internal fit-out of ground and first floors of an existing office building.
Works included M & E installation ceilings, flooring, decorations and a
kitchen fit-out to each floor including break out areas.
Challenge
Adjacent tenant
Short programme time

Case Study - Mandarin Oriental,
Knightsbridge
Key Information
Client :
Mandarin Oriental
Value: £200k
Location:
Knightsbridge
Cost Consultant: First Choice Build Group
Project Manager: First Choice Build Group
Project Overview
FC Group Ltd were employed in a mainly project management and administration
role. The clients regular sub-contractors were topped up from FC Group’s supply
chain.
The project involved a total chemical clean of existing oak, granite and stainless
steel surfaces with refurbishment of furniture, new lighting and sound systems,
including air refreshment with a choice of “flavours”.
Challenges
With a very minimal window to
complete the works and eight trades
involved precise programming was
critical
We also had to liaise with the clients
own maintenance team who also had
other work to carry out in this confined
area

Case Study - NHS Surrey Milford Hospital, Surrey
Key Information
Client:
NHS Surrey
Value: £2m
Location:
Milford Hospital, Surrey
Project Manager &
Contract Administrator: Doherty Baines
Cost Manager:
Sense
“The thought of building works at the heart of our ongoing
medical operations in a live hospital was something which we
were very concerned about. However with the
proactivity, liaison and consultation with the Project
Manager for First Choice, we were able to smoothly and
successfully combine building works and our operations“
Susan Joyce, Surrey PCT, Milford Hospital
Project Overview
FC Build were appointed to conduct
the complete refurbishment of four
wards at Milford Hospital in Surrey
Other wards in the hospital were in
occupation by patients, whilst the
works were taking place
The project included new bathrooms,
a specialist treatment room and a
physiotherapy department
Challenges
The approach to this complicated project was to produce a refurbished working
hospital to a strict cost plan
Weekly problems were addressed in light of necessity, cost and their effect on the
fixed final cost

Case Study - Julien Macdonald, Notting Hill
Key Information
Client:
Julien Macdonald
Value: £75k
Location:
Notting Hill, London
Architect:
First Choice Build Group
Project Manager:
Client
Project Overview
FC Group were appointed by
Julien Macdonald, a leading
British Fashion Designer, to fitout
their new office premises
in Ledbury Mews, London.
The aim was to create a bright,
light and airy space,
reminiscent of a large beach
hut, to enhance the creative
spirit of the Julien Macdonald
team.
Working closely with the Julien
Macdonald’s team and with a
very quick lead-in and start,
this fast track strip and fit-out
project was completed over a 3
week period.
The project involved a strip out
of the two floors and the
refurbishment of the office
space, including a significant
spiral staircase and works to
the external of the building.
The scope of works included
the laying of a new wooden
floor; new carpets and new
tiles to the toilets;
re-decoration and painting of
the Spiral Staircase; new
joinery work including saloon
doors and partitions; electrical
works; some plumbing and
remedial works to the tea point
and toilet area; alternations to
the existing lighting; additional
lighting and some general
repair work.
The external works included
the removal of moss from the
roof; repair works to the
windows; cleaning and
painting of the windows and
roller shutter door; new
ironmongery and small
maintenance work.
Challenge
Working in conjunction with client’s design requirements with a short lead in time and tight
moving in date.
No photography allowed

Case Study - Prudential, Sheldon Square
Key Information
Client:
Prudential Corporate Property
Value:
£1.3m
Location: Paddington, London
Architect: HamburyHird Design
Cost Consultant: Warwick Avenue
Project Manager: TMD
Engineer: KJ Tait
Project Overview
The project, secured
on a two stage tender,
was a twelve week
contract which
involved a downscale
of three floors into
two, in a major refit for
the client
Including
reconfiguration of the
existing air
conditioning, data and
electrical installation,
formation of meeting
rooms, tea points, post
room business centre
and a complete
redecoration and
carpeting
First Choice were
appointed eight weeks
prior to the project
start and worked with
the clients’ team on
the design and
programme
Challenges
Occupied building
Procurement of long lead items
Dave Law, Solvency II IT, Prudential
plc
“I have nothing but praise for First Choice whom I have
now worked with on 7 separate projects in 4 different
locations, where they have fitted out working occupied
offices and vacant space. On occasions the timescales
given have been extremely keen, however First Choice
have always reacted professionally and without doubt
always succeed in delivering an excellent end produce
which often exceeds expectations.
Snagging is an item which I find most irritating
especially if the fit-out company has left site, in the
past I have been let down and disappointed to the
point of withholding final payments. With First Choice I
have found them extremely focussed in leaving the job
without a myriad of snagging however as with every
job there will be outstanding issues. I feel these have
been mopped up without prompt or moan by First
Choice, with the added bonus of returning to site in
agreed timescales with no extra charge to the project
even though in some cases the works carried out may
not have been of there making.
I wholly recommend First choice, Please do not
hesitate to contact me if you would like to see any of
the sites which have been re-furbished”

References
Billy Ferguson, Prudential Corporate Property,
Fairbairn Business Centre
“A big THANK YOU to you for your personal attendance on
site at the new Fairbairn Business Centre today. This was an
important part of successfully launching the new office
suite. I think this sends a strong message to our end
customer M&G and also demonstrates the importance of
this project to Corporate Property. Many thanks for all your
efforts to get Fairbairn launched successfully. CP have
received initial good feedback and we hope to continue
and improve on this”.
Pitney Bowes Software
“I just wanted to thank you all very much for your amazing contribution to the Greenlands
Project over the past few months.
From everything I hear, the move this morning has gone extremely well and it’s all down
to the hard work, energy and passion you have shown throughout the project to make it
successful.
We have created an outstanding environment for our people, somewhere that will change
the way they work and create a far more collaborative workplace for the next phase in
PBS’s journey.
Thank you sincerely for the part you played and I hope you will be able to make the
opening BBQ which we are planning for the end of August once all the furniture has
arrived (invites to follow) so that I can thank you again publicly for your hard work!
Many thanks”
Billy Ferguson, Prudential Corporate Property, Sheldon Square,
Paddington Level 8
“Thank you to you and for your team's efforts in making the construction and
move into Level 8 a big success. Well done!
Robert Qvist, Director, TMD Building Consultancy
“Now that the project has reached practical completion, I wanted to write to thank you
for all your hard work on the project. The scheme was challenging with many changes
requested by the client. The professional manner in which you dealt with these issues,
allowing the project to remain on programme and to achieve the standard expected,
deserves recognition. Accordingly, I have stressed to the client the flexibility and
teamwork First Choice have demonstrated and the prominent role you both had in
this.
I look forward to working with you again in the future and thank you again for all your
efforts.”
Kim Grove Facilities Assistant KCC
“Can I please take a few moments of your time to thank
John & Josh for their commitment and the courtesy
that they have both shown to me and my colleagues
here at Kroner House during the first phase of the
refurbishment.
They both show a very professional manner in their
approach to their work, and if ever a problem does
arise they always deal with it straight away. ( these are
very few and far between )
When John is not on site , Josh takes the role of site
manager in his stride.
John and I have built up a very good working
arrangement, we communicate with each other on a
daily basis which results in a smooth running of the
project, as I can keep the staff up to date on the
progress of the refurbishment.
I look forward to working with them both on the next 3
phases“
Gerry Burtenshaw, Regional Facilities Manager, National Australia Bank
Graham Seabrook, Seabrook Architects
“It has been a pleasure to work with First choice
Ltd over the last few years particularly on very
complicated fit out projects for private clients
particularly in the residential sector.
First Choice’s approach to their contractual
obligations has always been first class particularly
in maintaining a commitment to complete the
project to the client’s satisfaction and cooperative
working with the consultants’ team on
general project management, client variations and
within budget and contract figures.
I have no hesitation in recommending First Choice
to Future clients and wish you every success with
your ongoing projects.”
Matthew James, Senior Building Surveyor,
EC Harris LLP
“On behalf of the ECH project team , many thanks
for your dedication to the project over the past
few months.
As we all know, this particular project has not
been particularly easy and has proved to be, at
times, very much been a moving target - not to
mention stressful.
However, your diligence, professionalism and
cheerful approach have enabled us to deliver this
project successfully, I consider. I am unsure
whether this would have been the case had you
not been assigned to this project.”
I witnessed the employees arriving yesterday and today. Everyone is very
impressed with the new look and even more importantly; they were all
productive, at work for Pru, very shortly after arriving. The Pru UK management
are all positive about the project. Given the fast track nature of this phase of the
project, this is a huge achievement”
“I would like to extend my thanks to your companies performance over the last 6 weeks of NAG's refurbishment project
in Wood Street. The bank have not been the most forthcoming of clients and you have bent over backwards to
accommodate their wishes. With all our demands and changes your professional conduct has done you credit.
As I often find even the unsung hero needs praise when it is due.”

Example Project Team
The First Choice team are drawn from a diverse range of backgrounds, giving us an exceptional range of
capabilities Please see a sample below
Tony Pond
Managing Director
Tony is the founding owner of First Choice Build Group and heads up the
construction activities of First Choice Build Group. Having spent over 20 years
in the construction industry at board level, he has amassed a wealth of
experience, particularly in the fitting out and refurbishment of buildings.
He has also project managed and delivered five high end residential Property
contracts for his own occupancy.
In addition he is currently completing, the Institute of Directors Diploma in
Company Direction this consists of 5 modules over a 3 year period.
Andy Mason
Contracts Manager
Andy has gained a wealth of experience in Project management from starting out
with a large M & E contractor carrying out refurbishment of stores for a major
retail chain, to working with First Choice on many prestigious buildings across
London and the rest of the UK. Andy is a confident, highly industrious Contracts
Manager within the team and has a ‘can do’ approach to all challenges which
allows him to consistently achieve positive results. Andy is motivated by the need
and desire to provide a first class service to our clients to create a positive and
long relationship.
Chris Harrand
Commercial Manager
Christopher is a highly proficient and driven individual who has been
responsible for the commercial management of schemes for public and
private Clients. His project portfolio encompasses new build, refurbishment
and fit out schemes within the residential, education, healthcare, leisure, retail
and commercial sectors with values from £150k to £12m.
Christopher is involved on schemes from budget inception to agreement of
the Final Account and carries out negotiated settlements for specialist subcontractors.
His project role includes forming good relationships with the
professional team, enabling timely procurement of all trade packages, setting
up and running change control processes, closing out the project by
settlement of final accounts within budget and processing all contractual
documentation.
John Proctor
Site Manager
John is a diligent, hardworking motivated and passionate manager who achieves
and excels in delivering dynamic results in challenging environments.
He accomplishes high standards through motivating and encouraging the work
force, ensuring that standards, budget and delivery of his projects are on targets.
He has twenty-one years experience in the commercial sector as a tradesman and
manager working on prolific contracts such as The Royal Opera House, Guildhall
School of Music, Somerset House, BBC, IBM, Sky and Google head offices. He
holds both SMSTS and First Aid certificates.

ISO 9001 - ISO 14001 Certified - RICS Ska Rating
Rest assured of our quality and environmental management
FC Group Ltd has been taken through the RICS
Ska Rating tool by Grigoriou Interiors - one of
the Development Partners of the tool. This is
another forward moving initiative driven by FC
Group’s desire to constantly adopt
improvements in their business and services.
The knowledge and awareness gained on Ska
Rating will enable FC Group to achieve
industry wide environmental good practice as
a minimum – one of the first fit-out contractors
to offer this service. The RICS Ska rating is the
newly launched environmental assessment
method for interior fit-outs and currently only
for offices in the UK.
The Ska Rating good practice measures enable
FC Group to share information and aims on
good practice with design teams and the
supply chain in a transparent and collaborative
way, which will positively affect the whole
industry. Prospective clients and industry
bodies interested in working with FC Group
and being associated with leading businesses
in the industry will know that FC is a key active
player in the game.
FC Group is able to retrospectively self-assess
the environmental rating of projects on an
informal basis and then use this information as
a benchmark for improving the environmental
performance of future projects.
With the use of the RICS Ska Rating tool, FC
Group is providing all clients with an added
value service, offered on each and every
project. We are fully aware that our actions can
influence the final Ska Rating of a project. Rest
assured the systems that we operate meet the
good practice standards laid down by Ska.
Elina Grigoriou,
Sustainability Assessor
Elina Grigoriou is an
experienced Interior
Sustainability Advisor. Her
experience is predominantly
in the commercial sector and
is currently retrospectively
assessing the fit-out of the
RICS HQ on Parliament
Square.
Elina is a leading industry
figure in environmental
change. Her support and
involvement of the Ska rating
initiative has been
instrumental in bringing it to
effect. She is a RICS Ska
rating Development Partner
and leads the Technical
Committee which ratifies the
criteria and tool, in addition
to advising on the future
developments of the tool.
Ska Rating will help
organisations make informed
decisions about fit-out
projects in the context of the
growing importance of
sustainability on the
corporate agenda and a
burgeoning statute book. It is
designed to be of particular
use for occupiers but has
benefits for other property
stakeholders including
landlords, developers,
consultants, fit-out
contractors and the supply
chain.
The PM and Design Team
need to be on board the
discussion process to provide
design solutions that enable
the sustainable operation to
function without glitches. The
Sustainability Consultant will
work with them to generate
design ideas and guide them
towards the most
environmentally friendly
design solutions and
materials.

Construction Accreditations
Company Details
Awaiting new certificate
Company Name:
Trading Name:
Parent Company Name:
Company Registration
Number:
FC Group Ltd
First Choice Group
FC Group Holdings Ltd
02931514
Incorporation Date: 20/05/1994
Swift Number:
NWBK GB 2L
VAT Number: 645 6456 15
IBAN: GB75 NWBK 56000 2783 5396 38
UTR Number: 2894203366

Contact us
Tony Pond
Managing Director
Tel: 01689 828182
E: tony.pond@firstchoiceltd.co.uk
Bruce Clarke
Business Development Manager
Tel: 07525703136
E:bruce.clareke@firstchoiceltd.co.uk
F C Group Ltd
Murray Business Centre
6 Murray Road
Orpington
BR5 3RE
Tel: 01689 828182
Directions
We are located a short distance from the M25, M20 and A2.
Post code for your sat navigator: BR5 3RE. Parking is available for visitors.
Excellence in the built environment
From St Mary Cray Train Station
At St Mary Cray station come out from concourse to bridge, turn left.
Walk down steps and head northeast onto Chipperfield Road past the cafe and
houses.
Turn right onto Leesons Hill.
Cross over the main road and continue down Leesons Hill.
Turn left into Murray Road Murray Business Centre will be sign posted on your right.
Walking time is approximately 8 minutes.
www.firstchoicegroupltd.co.uk