Operations Conference and Exhibit

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What transactions will need to pass Cost basis Physical Certificates DRS If a customer request a certificate for an equity purchased after 12/31/2001 the broker will be required to pass the cost basis. If a customer request a DRS statement for an equity purchased after 12/31/2001 the broker will be required to pass the cost basis. Free Receives / Delivers / DWAC Basis will be required to follow the account positions from or to the broker. 18
Who needs to start passing basis Broker Dealers Banks Transfer Agents Stock Plan Administrators Issuers Employee Compensation Plans Mutual Funds Companies Transfer Agents Stock Plan Administrators Issuers Employers Custody Banks General Partners Hedge Funds ‣Anyone who maintains cost basis or acts as a middleman between a customer <strong>and</strong> a sale 19
Page 1 and 2: Operations Conference and Exhibit T
Page 3 and 4: Reengineering Account Transfers 350
Page 5 and 6: Reengineering Account Transfers Les
Page 7 and 8: Lessons Learned from Failing Firms
Page 9 and 10: Customer Complaints Quarterly meeti
Page 11 and 12: Customer Complaints- DRS Issue: DRS
Page 13 and 14: Customer Complaints - Insurance Com
Page 15 and 16: Customer Complaint Non-NSCC Transfe
Page 17: Cost Basis Brokers will be required
Page 21 and 22: Reengineering Account Transfers A R
Page 23 and 24: ACATS Mutual Fund Transfer Service
Page 25 and 26: Participants (target implementation
Page 27 and 28: Future phases •Fund-initiated in-
Page 29 and 30: Possible option 29
Page 31 and 32: ACATS Liquidations •Client wants
Page 33: Next steps •Regulatory approval v

Operations Conference and Exhibit

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