How to Plan You Christmas Marketing Campaign!
How to Plan You Christmas Marketing Campaign from start to finish, what to do, what to avoid, hint's, tips and even a FREE gift to help you with your Social Media!
How to Plan You Christmas Marketing Campaign from start to finish, what to do, what to avoid, hint's, tips and even a FREE gift to help you with your Social Media!
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Mewsli’s <strong>Christmas</strong><br />
<strong>Marketing</strong> Tips<br />
If you haven’t yet started <strong>to</strong> plan your<br />
<strong>Christmas</strong> campaign you really need <strong>to</strong><br />
get started.<br />
<strong>Christmas</strong> is a time for giving, and it is<br />
also a wonderful opportunity <strong>to</strong> show<br />
your cus<strong>to</strong>mers how much you value<br />
their business.<br />
<strong>How</strong>ever, many businesses are so<br />
caught up in ‘making <strong>Christmas</strong> sales’<br />
that they fail <strong>to</strong> notice the less obvious,<br />
but really powerful opportunities the<br />
season of goodwill brings with it.
Before you read on, this article is NOT<br />
about buying cheap, cutting prices or<br />
offering deals – all this does is attract<br />
one-off cus<strong>to</strong>mers who will move on <strong>to</strong><br />
shop with your competi<strong>to</strong>rs before you<br />
can say “Ho Ho Ho!”<br />
No, I’m offering you some tried and<br />
tested ideas which will help your<br />
immediate sales, build loyalty and<br />
engender trust.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
1. Decide what you want<br />
<strong>to</strong> achieve<br />
As with all marketing campaigns, it’s<br />
really important <strong>to</strong> know what you want<br />
<strong>to</strong> achieve by the end of the season.<br />
Are you looking <strong>to</strong> increase sales? Raise<br />
awareness? Boost subscriptions? Or<br />
something else…<br />
<strong>You</strong> should also think about how you will<br />
measure the success of your campaign<br />
before, during and afterwards.
This is also an ideal time <strong>to</strong> decide<br />
It may seem a bit of a waste of time <strong>to</strong> do<br />
this before you start, but it really will<br />
pay dividends if you can take a few<br />
hours at the start.<br />
Decide on how much you realistically<br />
expect <strong>to</strong> sell, what promotions and<br />
advertising you need <strong>to</strong> put in<strong>to</strong> place<br />
and how much of everything you need<br />
<strong>to</strong> order.<br />
Often in the yuletide season, businesses<br />
offer discounts, hold special events or<br />
give away freebies – but do these<br />
actually bring extra paying cus<strong>to</strong>mers<br />
in<strong>to</strong> your sales funnel?<br />
By setting up a simple measurement<br />
system you can actually see what is<br />
working and either do more of it or do<br />
something else!<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
2. What’s <strong>You</strong>r<br />
<strong>Christmas</strong> S<strong>to</strong>ry?<br />
<strong>Christmas</strong> is a time when we all revisit<br />
childhood notions of how <strong>Christmas</strong><br />
‘should’ be.<br />
We know deep in our hearts that it’s<br />
unlikely <strong>to</strong> snow here in the UK, that<br />
Santa may have <strong>to</strong> be ‘helped’ by mum<br />
and dad and that the same old 1970’s<br />
songs will be played over and over and<br />
over again <strong>to</strong> encourage us <strong>to</strong> spend,<br />
spend, spend.<br />
But even in this cynical age, we still get a<br />
huge emotional hug from seeing lovely<br />
s<strong>to</strong>ries played out for us.
Who among was not enchanted by<br />
John Lewis’s Little Boy and his Penguin<br />
waiting for the big day last year?<br />
So what is going <strong>to</strong> be your theme this<br />
year?<br />
It doesn't have <strong>to</strong> be lavish or expensive,<br />
but it does need <strong>to</strong> chime with the<br />
season and be relevant <strong>to</strong> your<br />
business.<br />
Invest in a seasonal theme <strong>to</strong> place<br />
wherever you can – on the web, social<br />
media, emails and print.<br />
It needn’t cost much and can really<br />
impact on your audience.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
3. Give your cus<strong>to</strong>mers<br />
what they really want!<br />
At this time of year, people are shopping<br />
for others.<br />
Whether this is buying an actual gift for<br />
the person in question, or whether it’s<br />
for seasonal bling <strong>to</strong> create a festive<br />
impression, the bot<strong>to</strong>m line is that they<br />
need and want <strong>to</strong> impress someone(s)<br />
other than themselves.<br />
So the trick here is <strong>to</strong> switch your<br />
marketing tactics <strong>to</strong> be as helpful as<br />
possible <strong>to</strong> help them make the right<br />
decision.
Tell your cus<strong>to</strong>mer that your ‘wots-ama-flip’<br />
is an ideal present for granny,<br />
and tell them WHY.<br />
Let them know that you have gifts for<br />
‘the man who has everything’, offer<br />
teenager-centric bundles… <strong>You</strong> can see<br />
where I’m going here…<br />
In short – make it<br />
really easy for them<br />
<strong>to</strong> choose you <strong>to</strong><br />
solve their gift<br />
buying problems!<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
4. Don’t offer deals –<br />
offer gift vouchers!<br />
Cus<strong>to</strong>mers view gift vouchers as money,<br />
and research shows that cus<strong>to</strong>mers<br />
who redeem a voucher tend <strong>to</strong><br />
spend around 20% more than<br />
its face value.<br />
For<br />
example,<br />
offer a £5<br />
voucher<br />
for every<br />
£50 spent<br />
with you in<br />
a single<br />
transaction!
5. Collecting for<br />
<strong>Christmas</strong>!<br />
No – not dressing up as Santa and<br />
shaking a bucket… I’m talking about<br />
using Endowed Progress.<br />
Endowed progress is a technique you<br />
have probably seen in action before<br />
without realising how powerful it<br />
actually is.<br />
When a cus<strong>to</strong>mer makes a purchase, or<br />
signs up for your list, give them a loyalty<br />
card with ten place markers for stickers<br />
<strong>to</strong> go. <strong>You</strong> can do this electronically if<br />
you are web based.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
Make sure they understand that once<br />
they have collected ten stickers, they<br />
win a prize!<br />
Let them know what that prize is, for<br />
instance a £5 discount off their next<br />
purchase or a cup of coffee and slice of<br />
cake!<br />
The trick with endowed progress is <strong>to</strong><br />
have ALREADY PUT STICKERS on the first<br />
two spaces – This REALLY WORKS, and<br />
here’s why…<br />
People love patterns and<br />
subconsciously want <strong>to</strong> complete<br />
sequences, furthermore, if a cus<strong>to</strong>mer<br />
has already made progress <strong>to</strong>wards a
goal, research has shown that they will<br />
consciously take steps <strong>to</strong> reach the<br />
desired outcome, ie., getting their prize!<br />
The added bonus <strong>to</strong> the business is that<br />
once they are in the habit of purchasing<br />
from you on a regular basis, they are<br />
really likely <strong>to</strong> continue doing so in the<br />
future.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
6. Promote early<br />
and often<br />
People start <strong>to</strong> shop earlier every year<br />
so don’t be afraid <strong>to</strong> start building your<br />
campaign early <strong>to</strong> catch them.<br />
Leaving your <strong>Christmas</strong> campaign<br />
launch until December is far <strong>to</strong>o late<br />
(we think just after Halloween is about<br />
right)
7. Don’t forget<br />
Black Friday<br />
It’s the biggest shopping<br />
day of the year!<br />
Black Friday has become<br />
huge in the USA but for<br />
those of you who are not<br />
familiar with it, it’s the first<br />
shopping day after<br />
Thanksgiving and<br />
companies in the<br />
USA go all out with<br />
each other <strong>to</strong> offer<br />
the best deals.<br />
This year (2015) it falls<br />
on Friday 27 th November.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
For us in the UK, Black Friday is also<br />
becoming more important because of<br />
the way the internet shopping<br />
community has embraced it.<br />
If you do business with<br />
cus<strong>to</strong>mers from America,<br />
and you think your<br />
business could benefit<br />
from Black Friday,<br />
we recommend you<br />
try a two stage<br />
seasonal campaign<br />
starting with pushing<br />
your Black Friday deals,<br />
and then smoothly<br />
turning up the<br />
festivities and<br />
merrymaking<br />
for <strong>Christmas</strong>!
8. Offer ‘Wish Lists’<br />
Why not compile some ‘wish lists’ for all<br />
of the various people that your<br />
cus<strong>to</strong>mers need <strong>to</strong> buy for, highlighting<br />
your products as gift ideas and saying<br />
why they would be ideal choices?<br />
<strong>You</strong> could do a list for Mums, Dads,<br />
Grans, Grandads, Aunties, Teachers,<br />
Teenagers (sub-divide this category),<br />
Girls, Boys, Toddlers, Babies and even<br />
Pets!<br />
Send them out <strong>to</strong> your mailing list and<br />
perhaps offer a bonus, such as free<br />
wrapping paper for orders over a<br />
certain amount.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
9. Hold an Event – or not…<br />
If you are considering holding a<br />
<strong>Christmas</strong>sy event, before you start <strong>to</strong><br />
plan it (and spend money), do consider<br />
whether it will actually bring in more<br />
paying cus<strong>to</strong>mers.<br />
If not, don’t do it unless you have a<br />
longer term marketing strategy in place.<br />
For instance, hold an early fun event<br />
relevant <strong>to</strong> your business, such as a<br />
mince pie Jenga competition with the<br />
express intention of filming it <strong>to</strong> put on<br />
<strong>You</strong>tube and social media as part of<br />
your campaign build.
10. Use seasonal<br />
keywords<br />
Yes they are everywhere, but these are<br />
the search terms cus<strong>to</strong>mers will be<br />
using so you need <strong>to</strong> use them <strong>to</strong>o.<br />
Think about EXACTLY who<br />
your target cus<strong>to</strong>mer is –<br />
that is, the person who is<br />
going <strong>to</strong> be BUYING the<br />
gift not receiving it,<br />
(eg. Grandparents<br />
of teenagers), and<br />
use the keywords<br />
THEY will be<br />
searching with.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
11. Pester Power!<br />
Children have a huge amount of power at<br />
<strong>Christmas</strong> time and if you can tap in<strong>to</strong> this<br />
you have a huge market at your<br />
fingertips.<br />
A great way of doing this is <strong>to</strong> advertise<br />
REALLY BIG , something kids want at the<br />
same time as making it really easy for the<br />
adults <strong>to</strong> say yes <strong>to</strong> it.<br />
An example could be a FREE Santa cookie<br />
and colouring sheet for every kids’ drink<br />
purchased in your seated café area.<br />
The kids get entertained and mum gets <strong>to</strong><br />
sit down and look through your<br />
strategically placed catalogue!
12. Don’t Forget <strong>You</strong>r<br />
Existing Cus<strong>to</strong>mers<br />
Build on your campaign and offer a<br />
special something <strong>to</strong> those cus<strong>to</strong>mers<br />
you already have.<br />
Existing cus<strong>to</strong>mers are a gold mine, so<br />
it’s really worth spending time <strong>to</strong> build a<br />
sub-campaign just for them.<br />
Make them feel special<br />
for being your cus<strong>to</strong>mer<br />
and offer them a small<br />
‘present’ for shopping<br />
with you during the<br />
past year and use it as<br />
an incentive for them <strong>to</strong><br />
visit you again.<br />
©Mewsli is part of ©Teather and Morrison Online<br />
www.teatherandmorrisononline.com
Want <strong>to</strong> get your hands on all<br />
twenty four of these festive<br />
3D social media but<strong>to</strong>ns for free?<br />
<strong>You</strong> can use them wherever you want<br />
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