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How to Plan You Christmas Marketing Campaign!

How to Plan You Christmas Marketing Campaign from start to finish, what to do, what to avoid, hint's, tips and even a FREE gift to help you with your Social Media!

How to Plan You Christmas Marketing Campaign from start to finish, what to do, what to avoid, hint's, tips and even a FREE gift to help you with your Social Media!

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Mewsli’s <strong>Christmas</strong><br />

<strong>Marketing</strong> Tips<br />

If you haven’t yet started <strong>to</strong> plan your<br />

<strong>Christmas</strong> campaign you really need <strong>to</strong><br />

get started.<br />

<strong>Christmas</strong> is a time for giving, and it is<br />

also a wonderful opportunity <strong>to</strong> show<br />

your cus<strong>to</strong>mers how much you value<br />

their business.<br />

<strong>How</strong>ever, many businesses are so<br />

caught up in ‘making <strong>Christmas</strong> sales’<br />

that they fail <strong>to</strong> notice the less obvious,<br />

but really powerful opportunities the<br />

season of goodwill brings with it.


Before you read on, this article is NOT<br />

about buying cheap, cutting prices or<br />

offering deals – all this does is attract<br />

one-off cus<strong>to</strong>mers who will move on <strong>to</strong><br />

shop with your competi<strong>to</strong>rs before you<br />

can say “Ho Ho Ho!”<br />

No, I’m offering you some tried and<br />

tested ideas which will help your<br />

immediate sales, build loyalty and<br />

engender trust.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


1. Decide what you want<br />

<strong>to</strong> achieve<br />

As with all marketing campaigns, it’s<br />

really important <strong>to</strong> know what you want<br />

<strong>to</strong> achieve by the end of the season.<br />

Are you looking <strong>to</strong> increase sales? Raise<br />

awareness? Boost subscriptions? Or<br />

something else…<br />

<strong>You</strong> should also think about how you will<br />

measure the success of your campaign<br />

before, during and afterwards.


This is also an ideal time <strong>to</strong> decide<br />

It may seem a bit of a waste of time <strong>to</strong> do<br />

this before you start, but it really will<br />

pay dividends if you can take a few<br />

hours at the start.<br />

Decide on how much you realistically<br />

expect <strong>to</strong> sell, what promotions and<br />

advertising you need <strong>to</strong> put in<strong>to</strong> place<br />

and how much of everything you need<br />

<strong>to</strong> order.<br />

Often in the yuletide season, businesses<br />

offer discounts, hold special events or<br />

give away freebies – but do these<br />

actually bring extra paying cus<strong>to</strong>mers<br />

in<strong>to</strong> your sales funnel?<br />

By setting up a simple measurement<br />

system you can actually see what is<br />

working and either do more of it or do<br />

something else!<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


2. What’s <strong>You</strong>r<br />

<strong>Christmas</strong> S<strong>to</strong>ry?<br />

<strong>Christmas</strong> is a time when we all revisit<br />

childhood notions of how <strong>Christmas</strong><br />

‘should’ be.<br />

We know deep in our hearts that it’s<br />

unlikely <strong>to</strong> snow here in the UK, that<br />

Santa may have <strong>to</strong> be ‘helped’ by mum<br />

and dad and that the same old 1970’s<br />

songs will be played over and over and<br />

over again <strong>to</strong> encourage us <strong>to</strong> spend,<br />

spend, spend.<br />

But even in this cynical age, we still get a<br />

huge emotional hug from seeing lovely<br />

s<strong>to</strong>ries played out for us.


Who among was not enchanted by<br />

John Lewis’s Little Boy and his Penguin<br />

waiting for the big day last year?<br />

So what is going <strong>to</strong> be your theme this<br />

year?<br />

It doesn't have <strong>to</strong> be lavish or expensive,<br />

but it does need <strong>to</strong> chime with the<br />

season and be relevant <strong>to</strong> your<br />

business.<br />

Invest in a seasonal theme <strong>to</strong> place<br />

wherever you can – on the web, social<br />

media, emails and print.<br />

It needn’t cost much and can really<br />

impact on your audience.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


3. Give your cus<strong>to</strong>mers<br />

what they really want!<br />

At this time of year, people are shopping<br />

for others.<br />

Whether this is buying an actual gift for<br />

the person in question, or whether it’s<br />

for seasonal bling <strong>to</strong> create a festive<br />

impression, the bot<strong>to</strong>m line is that they<br />

need and want <strong>to</strong> impress someone(s)<br />

other than themselves.<br />

So the trick here is <strong>to</strong> switch your<br />

marketing tactics <strong>to</strong> be as helpful as<br />

possible <strong>to</strong> help them make the right<br />

decision.


Tell your cus<strong>to</strong>mer that your ‘wots-ama-flip’<br />

is an ideal present for granny,<br />

and tell them WHY.<br />

Let them know that you have gifts for<br />

‘the man who has everything’, offer<br />

teenager-centric bundles… <strong>You</strong> can see<br />

where I’m going here…<br />

In short – make it<br />

really easy for them<br />

<strong>to</strong> choose you <strong>to</strong><br />

solve their gift<br />

buying problems!<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


4. Don’t offer deals –<br />

offer gift vouchers!<br />

Cus<strong>to</strong>mers view gift vouchers as money,<br />

and research shows that cus<strong>to</strong>mers<br />

who redeem a voucher tend <strong>to</strong><br />

spend around 20% more than<br />

its face value.<br />

For<br />

example,<br />

offer a £5<br />

voucher<br />

for every<br />

£50 spent<br />

with you in<br />

a single<br />

transaction!


5. Collecting for<br />

<strong>Christmas</strong>!<br />

No – not dressing up as Santa and<br />

shaking a bucket… I’m talking about<br />

using Endowed Progress.<br />

Endowed progress is a technique you<br />

have probably seen in action before<br />

without realising how powerful it<br />

actually is.<br />

When a cus<strong>to</strong>mer makes a purchase, or<br />

signs up for your list, give them a loyalty<br />

card with ten place markers for stickers<br />

<strong>to</strong> go. <strong>You</strong> can do this electronically if<br />

you are web based.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


Make sure they understand that once<br />

they have collected ten stickers, they<br />

win a prize!<br />

Let them know what that prize is, for<br />

instance a £5 discount off their next<br />

purchase or a cup of coffee and slice of<br />

cake!<br />

The trick with endowed progress is <strong>to</strong><br />

have ALREADY PUT STICKERS on the first<br />

two spaces – This REALLY WORKS, and<br />

here’s why…<br />

People love patterns and<br />

subconsciously want <strong>to</strong> complete<br />

sequences, furthermore, if a cus<strong>to</strong>mer<br />

has already made progress <strong>to</strong>wards a


goal, research has shown that they will<br />

consciously take steps <strong>to</strong> reach the<br />

desired outcome, ie., getting their prize!<br />

The added bonus <strong>to</strong> the business is that<br />

once they are in the habit of purchasing<br />

from you on a regular basis, they are<br />

really likely <strong>to</strong> continue doing so in the<br />

future.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


6. Promote early<br />

and often<br />

People start <strong>to</strong> shop earlier every year<br />

so don’t be afraid <strong>to</strong> start building your<br />

campaign early <strong>to</strong> catch them.<br />

Leaving your <strong>Christmas</strong> campaign<br />

launch until December is far <strong>to</strong>o late<br />

(we think just after Halloween is about<br />

right)


7. Don’t forget<br />

Black Friday<br />

It’s the biggest shopping<br />

day of the year!<br />

Black Friday has become<br />

huge in the USA but for<br />

those of you who are not<br />

familiar with it, it’s the first<br />

shopping day after<br />

Thanksgiving and<br />

companies in the<br />

USA go all out with<br />

each other <strong>to</strong> offer<br />

the best deals.<br />

This year (2015) it falls<br />

on Friday 27 th November.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


For us in the UK, Black Friday is also<br />

becoming more important because of<br />

the way the internet shopping<br />

community has embraced it.<br />

If you do business with<br />

cus<strong>to</strong>mers from America,<br />

and you think your<br />

business could benefit<br />

from Black Friday,<br />

we recommend you<br />

try a two stage<br />

seasonal campaign<br />

starting with pushing<br />

your Black Friday deals,<br />

and then smoothly<br />

turning up the<br />

festivities and<br />

merrymaking<br />

for <strong>Christmas</strong>!


8. Offer ‘Wish Lists’<br />

Why not compile some ‘wish lists’ for all<br />

of the various people that your<br />

cus<strong>to</strong>mers need <strong>to</strong> buy for, highlighting<br />

your products as gift ideas and saying<br />

why they would be ideal choices?<br />

<strong>You</strong> could do a list for Mums, Dads,<br />

Grans, Grandads, Aunties, Teachers,<br />

Teenagers (sub-divide this category),<br />

Girls, Boys, Toddlers, Babies and even<br />

Pets!<br />

Send them out <strong>to</strong> your mailing list and<br />

perhaps offer a bonus, such as free<br />

wrapping paper for orders over a<br />

certain amount.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


9. Hold an Event – or not…<br />

If you are considering holding a<br />

<strong>Christmas</strong>sy event, before you start <strong>to</strong><br />

plan it (and spend money), do consider<br />

whether it will actually bring in more<br />

paying cus<strong>to</strong>mers.<br />

If not, don’t do it unless you have a<br />

longer term marketing strategy in place.<br />

For instance, hold an early fun event<br />

relevant <strong>to</strong> your business, such as a<br />

mince pie Jenga competition with the<br />

express intention of filming it <strong>to</strong> put on<br />

<strong>You</strong>tube and social media as part of<br />

your campaign build.


10. Use seasonal<br />

keywords<br />

Yes they are everywhere, but these are<br />

the search terms cus<strong>to</strong>mers will be<br />

using so you need <strong>to</strong> use them <strong>to</strong>o.<br />

Think about EXACTLY who<br />

your target cus<strong>to</strong>mer is –<br />

that is, the person who is<br />

going <strong>to</strong> be BUYING the<br />

gift not receiving it,<br />

(eg. Grandparents<br />

of teenagers), and<br />

use the keywords<br />

THEY will be<br />

searching with.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


11. Pester Power!<br />

Children have a huge amount of power at<br />

<strong>Christmas</strong> time and if you can tap in<strong>to</strong> this<br />

you have a huge market at your<br />

fingertips.<br />

A great way of doing this is <strong>to</strong> advertise<br />

REALLY BIG , something kids want at the<br />

same time as making it really easy for the<br />

adults <strong>to</strong> say yes <strong>to</strong> it.<br />

An example could be a FREE Santa cookie<br />

and colouring sheet for every kids’ drink<br />

purchased in your seated café area.<br />

The kids get entertained and mum gets <strong>to</strong><br />

sit down and look through your<br />

strategically placed catalogue!


12. Don’t Forget <strong>You</strong>r<br />

Existing Cus<strong>to</strong>mers<br />

Build on your campaign and offer a<br />

special something <strong>to</strong> those cus<strong>to</strong>mers<br />

you already have.<br />

Existing cus<strong>to</strong>mers are a gold mine, so<br />

it’s really worth spending time <strong>to</strong> build a<br />

sub-campaign just for them.<br />

Make them feel special<br />

for being your cus<strong>to</strong>mer<br />

and offer them a small<br />

‘present’ for shopping<br />

with you during the<br />

past year and use it as<br />

an incentive for them <strong>to</strong><br />

visit you again.<br />

©Mewsli is part of ©Teather and Morrison Online<br />

www.teatherandmorrisononline.com


Want <strong>to</strong> get your hands on all<br />

twenty four of these festive<br />

3D social media but<strong>to</strong>ns for free?<br />

<strong>You</strong> can use them wherever you want<br />

<strong>to</strong> help drive traffic <strong>to</strong> your links!

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