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Country starter pack<br />

Introduction to <strong>Korea</strong><br />

11<br />

In each of the first four relationships, the first person<br />

mentioned is in an implied position of authority over<br />

the second, while the fifth relationship denotes equality<br />

between friends. This conceptual framework, also evident<br />

in other Asian cultures, gives rise to hierarchical social<br />

roles within households, workplaces and society generally,<br />

with the hierarchies based on the seniority of age, social<br />

obligation, care for the elderly, and the strong value<br />

placed on respect and loyalty.<br />

Similarly, an employee’s identity comes largely from his or<br />

her place in a company, and job titles are significant. The<br />

exchange of business cards – on which the person’s title<br />

is prominently featured – is a careful ritual. Seniors have<br />

responsibility for juniors, and one’s pay and role are largely<br />

based on seniority.<br />

Due to their Confucian heritage, <strong>Korea</strong>ns are very<br />

status conscious and their behaviour reflects hierarchical<br />

relationships between people. Except among former<br />

classmates and other very close friends, adults do not use<br />

first names to address each other. Position titles such as<br />

‘professor’, ‘manager, ‘director’, and ‘president’ are used in<br />

combination with the honorific suffix nim to address a social<br />

superior.<br />

As in other Asian societies, maintaining face is central to the<br />

way business and social relationships work. Through their<br />

social etiquette and behaviour, <strong>Korea</strong>ns aim to preserve a<br />

harmonious environment in which a person’s kibun (their<br />

mood or inner feelings) can remain balanced. The best way<br />

to handle kibun is not to demand yes or no answers and<br />

to accept the need for slow consensual decision-making.<br />

Contradicting someone openly, criticising them in front<br />

of someone else or patronising them are sure ways to lose<br />

business. It is more advisable to give sincere compliments,<br />

show respect or do something that raises self-esteem.<br />

Traditional gender roles are strongly adhered to in <strong>Korea</strong>, and<br />

Australian women doing business there need to be aware this<br />

may impact their dealings. Men are accorded higher status<br />

and are expected to be breadwinners, while women have a<br />

lower status and are often expected to stay-at-home. Some<br />

companies would still prefer to hire a less-qualified man than<br />

a woman with more qualifications, as it is expected she will<br />

leave when she marries or will have family responsibilities<br />

preventing her from working late and socialising with<br />

colleagues. Some <strong>Korea</strong>n companies pressure women to<br />

leave their jobs when they marry or when they are pregnant,<br />

although this practice is not as widespread as it once was<br />

and is no longer considered ‘normal’. In business, <strong>Korea</strong>n<br />

men may prefer to negotiate with men, and expect foreign<br />

women to be elegant, refined and conservative in manner.<br />

The importance of gender is reflected in <strong>Korea</strong>’s low ranking<br />

of 117 out of 142 countries in the Global Gender Gap Index<br />

of 2014, produced by the World Economic Forum.<br />

Traditionally, <strong>Korea</strong>n women keep their original family name<br />

when they marry. The children, however, take their father’s<br />

name. The majority of <strong>Korea</strong>ns have family names within one<br />

of a small set: Kim (about 21 per cent of the population), Yi<br />

(or Lee or Rhee, 14 per cent), Park (or Pak, eight per cent),<br />

Choi (or Choe), Jeong (or Chung), Jang (or Chang), Han<br />

and Lim. etc. A <strong>Korea</strong>n name consists of a family name, in<br />

almost every case one syllable, plus a given name usually of<br />

two syllables. The family name comes first.<br />

Religion plays an increasingly significant role in the lives of<br />

<strong>Korea</strong>ns, although still not to the same extent as in some<br />

parts of Southeast Asia. Unlike some cultures with a single<br />

dominant religion, <strong>Korea</strong> is home to a wide variety of religious<br />

influences and practices. <strong>Korea</strong>ns historically have lived<br />

under the influences of Shamanism, Buddhism, and Taoism.<br />

With religious freedom guaranteed in the Constitution,<br />

Christianity has also made strong inroads in modern times.<br />

The extraordinarily rapid pace of industrialisation over a<br />

couple of decades - compared to a couple of centuries in the<br />

West - has brought considerable wealth to <strong>Korea</strong>ns, but also<br />

the spread of anxiety and alienation, prompting more people<br />

to seek solace in religion. While organised religion has been in<br />

rapid decline in most of the developed world, religious belief<br />

in <strong>Korea</strong> has been on the rise, and religious institutions have<br />

been increasing their social influence. More than 53 per cent<br />

of <strong>Korea</strong>ns now follow a specific religious faith. Buddhists<br />

account for some 43 per cent of the religious population,<br />

followed by Protestants at more than 34 per cent and<br />

Catholics at more than 20 per cent.<br />

Reverence for ancestors is a core value in <strong>Korea</strong>n society.<br />

According to traditional <strong>Korea</strong>n beliefs, when people die,<br />

their spirits do not immediately depart; they stay with their<br />

descendants for four generations. During this period the<br />

deceased are still regarded as family members, and <strong>Korea</strong>ns<br />

reaffirm the relationship between ancestors and descendants<br />

through jerye (ancestral memorial rites) on special days like<br />

Seollal (Lunar New Year’s Day) and Chuseok (Mid-Autumn<br />

Festival), as well as on the anniversary of an ancestor’s<br />

passing. <strong>Korea</strong>ns also believe people can live well and happily<br />

thanks to benefits their ancestors bestow upon them.<br />

Culture of ‘han’ - pushing the nation ever higher: <strong>Korea</strong>ns<br />

possess a remarkably ambitious mindset. They place great<br />

importance on high achievement and the setting of long<br />

term targets - traits reflected not only in business culture but<br />

at all levels of society. They have a word - han - to describe<br />

the urge to overcome obstacles and injustices, and to reach<br />

out for victory. Han encompasses not just perseverance,<br />

but the pursuit of greatness. Han is everywhere: in working<br />

culture, education and everyday life. So it comes as no<br />

surprise that <strong>Korea</strong>ns work more hours per capita than the<br />

citizens of any other OECD nation.<br />

<strong>Korea</strong>ns are among the world’s most educated people,<br />

according to OECD statistics. A large percentage of family<br />

income is typically spent on providing the best possible<br />

education for the children. <strong>Korea</strong>n educational institutions<br />

also pursue a culture of ambition for themselves, with<br />

many communicating bold visions to rise up the global

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