Korea
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Introduction to <strong>Korea</strong><br />
11<br />
In each of the first four relationships, the first person<br />
mentioned is in an implied position of authority over<br />
the second, while the fifth relationship denotes equality<br />
between friends. This conceptual framework, also evident<br />
in other Asian cultures, gives rise to hierarchical social<br />
roles within households, workplaces and society generally,<br />
with the hierarchies based on the seniority of age, social<br />
obligation, care for the elderly, and the strong value<br />
placed on respect and loyalty.<br />
Similarly, an employee’s identity comes largely from his or<br />
her place in a company, and job titles are significant. The<br />
exchange of business cards – on which the person’s title<br />
is prominently featured – is a careful ritual. Seniors have<br />
responsibility for juniors, and one’s pay and role are largely<br />
based on seniority.<br />
Due to their Confucian heritage, <strong>Korea</strong>ns are very<br />
status conscious and their behaviour reflects hierarchical<br />
relationships between people. Except among former<br />
classmates and other very close friends, adults do not use<br />
first names to address each other. Position titles such as<br />
‘professor’, ‘manager, ‘director’, and ‘president’ are used in<br />
combination with the honorific suffix nim to address a social<br />
superior.<br />
As in other Asian societies, maintaining face is central to the<br />
way business and social relationships work. Through their<br />
social etiquette and behaviour, <strong>Korea</strong>ns aim to preserve a<br />
harmonious environment in which a person’s kibun (their<br />
mood or inner feelings) can remain balanced. The best way<br />
to handle kibun is not to demand yes or no answers and<br />
to accept the need for slow consensual decision-making.<br />
Contradicting someone openly, criticising them in front<br />
of someone else or patronising them are sure ways to lose<br />
business. It is more advisable to give sincere compliments,<br />
show respect or do something that raises self-esteem.<br />
Traditional gender roles are strongly adhered to in <strong>Korea</strong>, and<br />
Australian women doing business there need to be aware this<br />
may impact their dealings. Men are accorded higher status<br />
and are expected to be breadwinners, while women have a<br />
lower status and are often expected to stay-at-home. Some<br />
companies would still prefer to hire a less-qualified man than<br />
a woman with more qualifications, as it is expected she will<br />
leave when she marries or will have family responsibilities<br />
preventing her from working late and socialising with<br />
colleagues. Some <strong>Korea</strong>n companies pressure women to<br />
leave their jobs when they marry or when they are pregnant,<br />
although this practice is not as widespread as it once was<br />
and is no longer considered ‘normal’. In business, <strong>Korea</strong>n<br />
men may prefer to negotiate with men, and expect foreign<br />
women to be elegant, refined and conservative in manner.<br />
The importance of gender is reflected in <strong>Korea</strong>’s low ranking<br />
of 117 out of 142 countries in the Global Gender Gap Index<br />
of 2014, produced by the World Economic Forum.<br />
Traditionally, <strong>Korea</strong>n women keep their original family name<br />
when they marry. The children, however, take their father’s<br />
name. The majority of <strong>Korea</strong>ns have family names within one<br />
of a small set: Kim (about 21 per cent of the population), Yi<br />
(or Lee or Rhee, 14 per cent), Park (or Pak, eight per cent),<br />
Choi (or Choe), Jeong (or Chung), Jang (or Chang), Han<br />
and Lim. etc. A <strong>Korea</strong>n name consists of a family name, in<br />
almost every case one syllable, plus a given name usually of<br />
two syllables. The family name comes first.<br />
Religion plays an increasingly significant role in the lives of<br />
<strong>Korea</strong>ns, although still not to the same extent as in some<br />
parts of Southeast Asia. Unlike some cultures with a single<br />
dominant religion, <strong>Korea</strong> is home to a wide variety of religious<br />
influences and practices. <strong>Korea</strong>ns historically have lived<br />
under the influences of Shamanism, Buddhism, and Taoism.<br />
With religious freedom guaranteed in the Constitution,<br />
Christianity has also made strong inroads in modern times.<br />
The extraordinarily rapid pace of industrialisation over a<br />
couple of decades - compared to a couple of centuries in the<br />
West - has brought considerable wealth to <strong>Korea</strong>ns, but also<br />
the spread of anxiety and alienation, prompting more people<br />
to seek solace in religion. While organised religion has been in<br />
rapid decline in most of the developed world, religious belief<br />
in <strong>Korea</strong> has been on the rise, and religious institutions have<br />
been increasing their social influence. More than 53 per cent<br />
of <strong>Korea</strong>ns now follow a specific religious faith. Buddhists<br />
account for some 43 per cent of the religious population,<br />
followed by Protestants at more than 34 per cent and<br />
Catholics at more than 20 per cent.<br />
Reverence for ancestors is a core value in <strong>Korea</strong>n society.<br />
According to traditional <strong>Korea</strong>n beliefs, when people die,<br />
their spirits do not immediately depart; they stay with their<br />
descendants for four generations. During this period the<br />
deceased are still regarded as family members, and <strong>Korea</strong>ns<br />
reaffirm the relationship between ancestors and descendants<br />
through jerye (ancestral memorial rites) on special days like<br />
Seollal (Lunar New Year’s Day) and Chuseok (Mid-Autumn<br />
Festival), as well as on the anniversary of an ancestor’s<br />
passing. <strong>Korea</strong>ns also believe people can live well and happily<br />
thanks to benefits their ancestors bestow upon them.<br />
Culture of ‘han’ - pushing the nation ever higher: <strong>Korea</strong>ns<br />
possess a remarkably ambitious mindset. They place great<br />
importance on high achievement and the setting of long<br />
term targets - traits reflected not only in business culture but<br />
at all levels of society. They have a word - han - to describe<br />
the urge to overcome obstacles and injustices, and to reach<br />
out for victory. Han encompasses not just perseverance,<br />
but the pursuit of greatness. Han is everywhere: in working<br />
culture, education and everyday life. So it comes as no<br />
surprise that <strong>Korea</strong>ns work more hours per capita than the<br />
citizens of any other OECD nation.<br />
<strong>Korea</strong>ns are among the world’s most educated people,<br />
according to OECD statistics. A large percentage of family<br />
income is typically spent on providing the best possible<br />
education for the children. <strong>Korea</strong>n educational institutions<br />
also pursue a culture of ambition for themselves, with<br />
many communicating bold visions to rise up the global