Part 1 of a series of articles that defines the latest views on what makes a High Performance Organization (HPO). This part focuses on the global study that validates HPO key factors. It includes case examples of Ritz-Carlton and Toyota as HPOs.
High Performance Organizations Today: A three-part series of articles reviewing the current state of the art Part I: What are they? www.hpoglobalalliance.com The HPO Global Alliance ©2015 1
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Part III examines the "secret ingredient" of HPO development – implementing the development of people and organizational elements. Different approaches are reviewed to show how others have done this.
Magazine: HPOs Today Part 1 magazine