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Kenya<br />

Ownership 34 Smartphone 15<br />

Population: 44.9 million 32<br />

Adult population over 15 years old<br />

(% from MRV figures): 57<br />

Non-smart<br />

mobile phone<br />

67<br />

Nominal GDP/ Growth (2014): 60,937; 5.3<br />

No phone 18<br />

Percentage of Formally Banked 33 : 55<br />

SUMMARY<br />

Government<br />

Kenya’s main strategic plan is Kenya Vision 2030<br />

which aims to transform the state into a “middle<br />

income country providing a high quality of life” for its<br />

citizens. The plan outlines a structure consisting of<br />

three pillars, from which eight key foundations exist.<br />

Among these foundations is science, technology and<br />

innovation (STI).<br />

One of its many flagship projects is the creation of<br />

the Konza Technology City (KTC), a technology hub<br />

and economic driver for businesses and start-ups.<br />

It is expected to create over 17,000 jobs (projected<br />

realisation, 2018); and to be one of the main<br />

contributors to Kenya Vision 2030’s aim to achieve an<br />

annual growth rate of 10 percent in GDP until 2030.<br />

The project builds on Kenya’s on-going commitment<br />

to strengthen its ICT sector; through The East<br />

African Marine System (TEAMS) and Notational<br />

Optic Fibre Backbone Infrastructure (NOFBI).<br />

These network systems are intended to make the<br />

country more globally connected 35 ; and improve<br />

Kenya Financial Inclusion Targets:<br />

Bank Deposits and Financial Exclusion<br />

80%<br />

44%<br />

Bank Deposits<br />

85%<br />

70%<br />

Financially Excluded<br />

communication between Nairobi and other key towns<br />

in Kenya respectively. The latter will also aid Kenya<br />

in its communication with their government service<br />

delivery too, facilitating the use of e-government 36 .<br />

Government support for finance “through improved<br />

access and deepening of financial services and<br />

products” also directly speaks to FinTech, and more<br />

specifically MFS. Among its many medium term goals<br />

are to: increase bank deposits (from 44 to 80 percent),<br />

reduce the share of those financially excluded from<br />

85 to 70 percent, and encourage greater use of ICT<br />

in the financial sector 37 .<br />

On the ground<br />

The critical success factor for banks and insurers in<br />

Kenya today is the ability to meet customers at their<br />

point of convenience. There is unquestionably no<br />

other greater point of convenience than the mobile<br />

phone. According to a <strong>2015</strong> report delivered by Sterling<br />

Capital, a local brokerage firm, more than 90 percent<br />

of Kenya’s working population (the key target market<br />

for banks and insurers) owns a mobile phone 38 .<br />

Safaricom has proven the most successful FinTech<br />

firm in Kenya as a result through its MFS, M-Pesa. It<br />

has managed to capitalise on this unbanked, mobileowning<br />

population resulting in its dominance of the<br />

market. In the last four years, the Kenyan Treasury<br />

has received a total of KSh23 billion ($230 million) in<br />

dividends from Safaricom: no other company has<br />

ever come close to this figure in recent history.<br />

The Kenyan Revenue Authority has also received<br />

at least KSh51 billion ($510 million) in taxes from<br />

Safaricom over the past half-decade, making the<br />

telecommunications firm the single largest tax payer<br />

in Kenya’s history eclipsing amounts paid by the<br />

Teachers’ Service Commission – the employer of all<br />

16

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