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Unfortunately, the one-dimensional lead paradigm<br />
is deeply entrenched in our systems, our technology<br />
and our thinking. To leap over those obstacles and<br />
effectively build the level of trust that closes an<br />
SQL, both sales and marketing should revisit their<br />
processes and structures. For instance, instead<br />
of asking marketing to stay away from the SQLs,<br />
the teams could collaborate more in the future via<br />
integrated processes and measure the results.<br />
That’s only the beginning, of course.<br />
To build trust and understand the psychology<br />
behind B2B buying decisions, marketers and their<br />
technology must evolve out of the individual lead<br />
paradigm and into an understanding of accountbased<br />
relationships and account-based revenue.<br />
33 CHAPTER 05 Building Trust SALES QUALIFIED LEADS<br />
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