No Boundaries

ADVERTORIAL
J&M Technologies E-Commerce Gives Distributors Competitive Edge
The first shopping cart software in the JanSan industry
was created by J&M Technologies over 17 years ago.
The company continues to be the leader in online
ordering systems for independent distributors. There
is no match for the company’s technical expertise
and in-depth understanding of this industry.
Online Ordering
Since introducing the Internet Order Entry program, J&M
has focused on keeping the ordering process simple and
user-friendly. The customer’s order form appears on the
screen immediately after signing in and, with a few
keystrokes, the order is completed. New items are easily
found by the powerful search capabilities or by drilling down
by category. The program also interfaces with most of the
major software providers to the JanSan industry for a
complete e-commerce solution.
New Enhancements
J&M developers continually provide upgrades and
improvements to the Internet Order Entry product, which are
provided to customers at no extra charge. Some of the more
recent upgrades give the ability to embed YouTube videos to
the site, numerous pop ups suggesting additional items that
should be bought, and a Google Analytics integration.
Assistance for Sales Reps
Another first in the industry is J&M’s Electronic Rep Assist
(ERA), a revolutionary application that gives distributors a
new tool to maximize sales.
Electronic Rep Assist
The interactive program is
organized by market segment
and guides sales people
through each room of a
facility. Along the way, it lists
cleaning opportunities,
suggests questions to ask,
then recommends the product
to sell from the distributor’s
inventory. In addition to its
use on tablets, it can also be
used with laptops and
desktops.
“Shop-by-Room” Program
When J&M Technologies
introduced the “Shop-by-Room” program to its Internet
Order Entry software, it provided a sophisticated online
buying experience unlike any other currently available in
the industry.
The “Shop by Room” program immediately recognizes the
customer’s market segment (school, hospital, etc.) as they
log-on to the distributor’s e-commerce website and provides
an interactive experience that suggests products specific to
the needs of their business.
As the customer moves from room-to-room during the
“Shop-by-Room”
interaction, the
program suggests
a number of
products in the
distributor’s
inventory that
would be
applicable to the
facility area and
the surface to be
cleaned or
maintained.
Once a product selection is made, the system automatically
suggests additional products that others have purchased
when buying that same item, which further increases sales.
New Mobile Responsive Upgrade
J&M recently introduced the Internet Order Entry program’s
mobile responsive version.
The mobile responsive upgrade enables users to access a
distributor’s Internet Order
Entry program from any
smartphone and order with
the visual benefits of
graphics designed for the
smaller screen. The program
contains features such as
customer order forms, images,
and detailed product
descriptions.
“We have seen a steady
increase in the number of
people accessing distributor
websites via hand-held
devices,” notes John
Manzoian, president of J&M
Technologies. “Our mobile
responsive upgrade provides
our distributors with a
seamless online shopping experience for their customers,
whether it is on a phone, tablet, or desktop. Now, if
customers are away from their desk and realize they need
another three gallons of stripper, they can quickly order
using their phone.”
J&M Technologies provides Internet Order Entry capabilities
to over 400 independent JanSan distributors and is a
preferred supplier to DPA, NISSCO, ProLink, The United
Group, and Triple S. It is the recipient of numerous
distributor group awards, as well as the ISSA Best
Customer Service Award in 2014 and 2015.
For more information, visit www.jmcatalog.com or call 330-533-9000.
36 — Maintenance Sales News — January/February 2016