One newsletter Winter edition 2015

How to contact us
Website
onehousinggroup.co.uk
General enquiries and complaints
0300 123 9966 / 020 8821 5300
customerenquiries@onehousinggroup.co.uk
Complaints by email
complaints@onehousinggroup.co.uk
Repairs 0300 123 9966
cscmaintenance@onehousinggroup.co.uk
Berkshire residents
0800 587 9941
contact@housingsolutions.co.uk
Local housing offices
One Housing Group
(Head office)
100 Chalk Farm Road
London NW1 8EH
Maidenhead office
Ground Floor
25–27 Broadway
Maidenhead SL6 1LY
Suttons Wharf South
44 Palmers Road
London E2 0TA
Millwall office
12 The Quarterdeck
London E14 8SJ
Castalia Square office
17 Castalia Square
London E14 3PQ
Translation
This newsletter is also available in other languages, large print, Braille
and audio format upon request. Please contact 0300 123 9966 / 020
8821 5300 or visit your local housing office.
0300 123 9966 / 020 8821 5300
[Arabic]
, , , -
য 0300 123 9966 ( ) / 020
8821 5300 ( )
য [Bengali]
0300 123 9966 / 020 8821 5300
[Traditional Chinese]
Na życzenie można również otrzymać ten biuletyn w innych wersjach
językowych, w powiększonym druku, w języku Braille'a lub nagrany
w wersji audio. Prosimy skontaktować się z nami telefonicznie pod
numerem 0300 123 9966 / 020 8821 5300 lub odwiedzić swój lokalny
urząd mieszkaniowy (housing office). [Polish]
www
Waxaa warsidahan weliba lagu heli karaa luqado kale, far waaweyn,
farta Braille ee dadka indhaha la' iyo nuskhad dhegeysi ah marka la
codsado. Fadlan la xiriir lambarka 0300 123 9966 / 020 8821 5300
ama booqo xafiiska guryeynta ee xaafaddaada. [Somali]
Bn tin này cng có th có bng các ngôn ng khác, đưc in c ch
ln, ch ni Braille và đnh dng âm thanh nu có yêu cu. Xin vui
lòng liên h 0300 123 9966 / 020 8821 5300 hoc ghé thăm văn
phòng nhà ti đa phương ca quý v. [Vietnamese]
10 reasons to choose My Home
Contents Insurance Scheme
• Flexible regular Pay-As-You-Go
payment options
• No fuss, quick and easy to apply
either through the post or over
the telephone
• No excess (you don’t pay the
first part of the claim
• Covers theft, water damage and fire
• Covers damage to internal
decorations
• Covers accidental damage
to sanitary fixtures such as
toilets and washbasins
• Covers damage to external glazing
for which you are responsible
Terms & conditions, exclusions & limits apply. A copy of the policy wording is available on request.
Ask your landlord for a free application pack or to apply for cover today, call My Home on:
0845 337 2463
(it may be cheaper to call
• Covers lost or stolen keys and
freezer contents
• You don’t need to have special
door or window locks
• You don’t need to have a
bank account
01628 586189 from a mobile)
email: myhome@thistleinsurance.co.uk or visit www.thistlemyhome.co.uk
Made for
Tenants &
Leaseholders
T E N A N T R I S K S
5441_04/10
12
The National Housing Federation My Home Contents Insurance Scheme is a product name arranged and administered on behalf of the National Housing Federation by Thistle Tenant Risks.
A trading style of Thistle Insurance Services Limited. Lloyd’s Broker. Authorised and Regulated by the Financial Conduct Authority. A JLT Group Company. Registered Office: The St Botolph Building,
138 Houndsditch, London, EC3A 7AW. Registered in England No 00338645. VAT No. 244 2321 96. The National Housing Federation is an Appointed Representative of Thistle Insurance
Services Limited.