One newsletter Winter edition 2015
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<strong>One</strong> <strong>newsletter</strong>: <strong>Winter</strong> <strong>2015</strong><br />
<strong>One</strong> Housing in the news<br />
Career woman and mum<br />
of two wins In-House<br />
Solicitor of the Year award<br />
In October, Annemarie Roberts our Assistant<br />
Director of Income and Legal<br />
Operations won the Law Society’s<br />
excellence award for the best “In-House<br />
Solicitor of the year”.<br />
Annemarie, who was over eight months<br />
pregnant at the time, won the award for<br />
her hard work and dedication. She is<br />
responsible for leading the organisation’s<br />
legal, customer and leasehold accounts,<br />
purchase team and service charges and<br />
rent setting functions.<br />
Annemarie says: “I’m honoured to win the<br />
‘in-house solicitor’ award from the Law<br />
Society. I was up against colleagues from<br />
highly commercial and charitable environments<br />
who I admire and respect very<br />
much. I was supported by mentors early<br />
on in my career and I want to do the<br />
same and encourage other talented people<br />
to pursue a career in law.”<br />
You can read more about Annmarie’s win<br />
on our website.<br />
Take care when trying to<br />
get in contact with us<br />
A company with a similar number to ours is<br />
receiving a high number of calls from residents<br />
asking to be put through to someone at <strong>One</strong><br />
Housing. This often leaves residents frustrated<br />
when the company cannot help them with their<br />
request.<br />
The company has a similar phone number to<br />
our Customer Contact Centre and we would<br />
like to remind residents and customers to take<br />
extra care when dialling to stop this incident<br />
from happening. You can contact us on 0300<br />
123 9966 or 020 8821 5300.<br />
Avoid the carrier bag<br />
charge – pick up a free<br />
cotton shopper<br />
In October, the Government introduced a 5p<br />
charge on all plastic bags given out at supermarkets<br />
and large stores.<br />
To help save the environment<br />
and save you from the extra<br />
charge when shopping - pick up<br />
a free cotton shopper bag from<br />
your local housing office or email<br />
the Communications Team at<br />
comms@onehousing.co.uk who<br />
onehousing.co.uk<br />
can pop one in the post to you.<br />
Every little helps.<br />
Keep us updated<br />
If your contact details change, please let us<br />
know in case we need to get in touch. You<br />
can let your housing officer or homeownership<br />
advisor know or get in touch with our<br />
Customer Contact Centre on 0300 123 9966<br />
or 020 8821 5300.<br />
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