CTM BOOKLET A5 FINAL
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OUR GROUP PURPOSE<br />
part of the<br />
We want to create something special in everything we do, from the big<br />
principles to the smallest details.<br />
For our people, that’s everything from opportunities to grow and develop,<br />
to the simple courtesies like holding the door open for a colleague.<br />
For our customers it’s about first class consumer propositions, from<br />
innovative products that shake up the markets we’re in, to exceptional<br />
service every time they contact us.<br />
And for our communities, its making a positive contribution through our<br />
CSR activities.<br />
How we will win... 5
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