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HOW MEMBERS USE TECHNICAL<br />

ANALYSIS: ADAM BRUNIN, AIF<br />

BY ADAM BRUNIN, AIF<br />

Adam Brunin, AIF, is an investment manager with his own firm, Navigation Wealth Management, a predominantly feebased<br />

practice. The firm offers comprehensive financial planning services and could be considered a traditional wealth<br />

management firm in some ways. In other ways, it is a unique financial services firm. One way Navigation Wealth<br />

Management stands out is by providing detailed information about options related to Social Security benefits. Experience<br />

in trusts, reverse mortgages and other complex topics is also available through the firm or through a pre-screened referral<br />

network. As noted on the firm’s web site, “Giving the client the control over their financial decisions, Navigation Wealth<br />

Management’s goal is finding the solution to the client’s needs instead of trying to sell a product, that is what builds long<br />

term relationships between us and the client.”<br />

Like many professionals in the field, Adam has found potential clients who complain, “I have this other person at this other<br />

company, but he/she hasn’t called me in years.” Although keeping clients informed is simply good customer service,<br />

communications in good times and bad can be helpful to client retention. Newsletters, periodic account reviews and<br />

ongoing seminars covering wealth management topics are all part of Navigation Wealth Management’s communications<br />

strategy.<br />

In addition to informing clients about important topics, client communications allow the firm to demonstrate professional<br />

knowledge. Advanced topics on legacy planning, for example, could be introduced in a short article and explored in detail<br />

with clients wondering if they need that service. Client communications also offer an opportunity to apply technical<br />

analysis.<br />

Clients often like to talk about the markets. This discussion can be in general terms or might cover specific stocks. Technical<br />

analysis can be helpful in either conversation.<br />

In general terms, individual investors sometimes have unrealistic expectations of the returns they expect from their<br />

investments. Technical analysis is based on a study of the past. This knowledge helps advisers explain what realistic returns<br />

look like for different portfolios based on the degree of risk an investor is willing to accept. Risks are often easier to discuss<br />

from a technical perspective. Clients might be able to relate to a topping pattern on a chart. This discussion can provide a<br />

natural way to introduce the topic of active management to investors who might believe no one can beat the market.<br />

39 | TECHNICALLY SPEAKING APRIL 2016

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