Fix Remote Desktop Connection Has Stopped Working in Windows 10

Fix “Remote Desktop Connection Has Stopped
Working” Error in Windows 10

About the Issue
Windows 10 is the latest version of Windows operating system. It has new additional features
which helps do your work easily. Today, working on computer has become common for many
people. They tend to work on multiple Pc and save data in it. Now, while working on PC, you
want to access the data, saved in other PC, and then you either have to call your friend or your
family members to get those data. In windows 10 operating system, with the help of Remote
Desktop Connection feature, you can access the data stored in other PC. Now suppose, if you get
the error Remote Desktop Connection has Stopped, then in such case, you may be thinking that
how can these error be fixed.
How to fix this error Remote Desktop Connection has stopped Working?
Here are the lists of ways by which this error can be fixed by following the methods one after another
and if any methods solve the problem, then there is no need to proceed further.
Method 1:
This error generally occurs due to mstscax.dll which is Windows Remote Desktop Client relevant file. In
order to fix this problem, you can try to register this Dll file again for test by using the command below.
Open CMD with administrator, Type the following command and then press enter:
regsvr32 %systemroot%\system32\mstscax.dll
Now, restart your PC to test this issue.
If you are still facing the same problem, then follow the next method.

Method 2:
1. Shift the cursor of the mouse over the upper right side of the screen.
2. A pops up would appear on Windows 10 and then you have to select the “Settings” feature.
3. Then choose the option “Change PC settings”.
4. Now select the “Network” icon.
5. After that you have to select the “Connections” option.
6. A new window would open, where you would have to left click or select on your network
connection.
7. You would have to turn “On” the switch that is next to “Find device and content”. If you find
that the switch is already in “On” position, then you have to switch it off, then reboot your
system and follow the same procedure and then turn on the switch.
And check whether the problem is resolved or else follow the next step.
Method 3:
1. On the keyboard press the “Windows” button.
2. In the search box you have to type the word Control Panel and then press enter.
3. After the search is complete you have to select the Control Panel icon.
4. In the “Control Panel” you have to click on the features Windows Firewall.
5. In the Windows Firewall you have to check whether it is turn off, if it is turn on, then you
have to turn off the Windows Firewall, from the Public network settings and also from
Private network settings.
6. Then select OK button that is placed in the lower right side of Windows Firewall.
If still the problem exist, then it has been seen that third party antivirus, do not allow you to do so.

Method 4:
1. In such cases, you have to disable the third party antivirus software or remove it for certain
duration of time.
2. After removing the antivirus from Windows 10 restart your PC.
3. Now, try to connect the device remotely and check whether it works or not.
If still you are getting the same error then you have to make some changes in the settings in the
Registry. You should be very cautious while performing this method.
Method 5:
While following this method you have to be very careful, if there is any small mistake, and then your
entire PC may become unresponsive. So be cautious while performing this method.
1. You have to press Windows key and the R key at the same time.
2. A run box would pop up on the screen and then you have to type regedit.exe and then press
enter.
3. Now Registry Editor Window would open in front of you.
4. You have to left click on the HKEY_CURRENT_USER folder that is present on the left side of the
Registry Editor window.
5. From the list of options you have to select the option Software.
6. On clicking it, you would be displayed the list of options under it and then click on the Microsoft
folder.
7. On clicking it, you will again get the list of options and then select the folder Terminal Server
Gateway.
8. After that you will again get the list of folders under that section, choose the Messages folder.
9. In the Messages folder you have to left click on “< Domain >” and then in the domain section
you have to left click on your username.
10. After clicking the username folder you have to carefully check for the option
“UserPreferenceOption” and then left click on it.
11. Here you have to change the value of this option to “0”.

12. Now press the “OK” button.
13. After pressing the OK button, restart your Windows 10 PC.
After restarting your PC, you will find that the problem has been fixed and you are able to connect
Windows 10 PC to other PC that too in an easy way.
If in case, you are hesitating or avoiding to follow the above mentioned method, then you can fix this
error by using the software, PC Repair Tool. By, using this software you can fix the errors related to
Remote Desktop Connection Has Stopped Working in Windows 10.
For more information, visit: http://www.pcerror-fix.com/steps-to-fix-remote-desktop-connectionhas-stopped-working-in-windows-10