System Solutions Guide
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Ord e r in f O r m a T i O n<br />
TO ORDER, CALL TOLL FREE<br />
1-888-344-4844<br />
Monday- Friday 8:00 am – 5:00 pm<br />
Saturdays 9:00 am – 4:00 pm<br />
SHOP ON-LINE<br />
24 hours a day, 7 days a week<br />
www.systemfence.com<br />
SHOP IN-STORE<br />
<strong>System</strong> Fencing Limited<br />
14321 5th Line Nassagawaya<br />
Rockwood, ON N0B 2K0<br />
We have, once again, printed the <strong>System</strong> Fencing <strong>Solutions</strong> <strong>Guide</strong> without<br />
pricing. We have found that with today’s changing markets, it is not possible<br />
for a few very important reasons. The products that we source from the US<br />
are constantly changing, often on a daily basis, based on the exchange rate.<br />
Also, the price of steel is constantly fluctuating, and we would like to pass<br />
on any current price savings whenever possible. See PRICING section for<br />
more details.<br />
PAYMENT OPTIONS<br />
We accept VISA, Master Card, Interac, cheque or money wire<br />
transfers. Cheques should be made payable to <strong>System</strong> Fencing<br />
Limited. All orders are to be prepaid in full prior to shipment.<br />
WARRANTY INFORMATION<br />
The duration of our fence warranties are displayed on the<br />
up to<br />
30 years<br />
Limited Manufacturer’s Warranty<br />
page that the product appears. All fence warranties are a<br />
limited manufacture’s warranty for the durations stated.<br />
Installation must comply with manufacturers specifications<br />
for warranty claims to be valid. Please contact place of purchase for all<br />
warranty claims.<br />
SHIPPING & DELIVERY<br />
All orders are to be prepaid in full prior to shipment. We accept VISA, Master<br />
Card, cheque or money wire transfers. Cheques should be made payable to<br />
<strong>System</strong> Fencing Limited.<br />
HOW WE SHIP: Most orders under 70 lbs are shipped CANPAR. Orders over<br />
70 lbs, or over sized products are shipped common carrier freight. Freight<br />
customers must accept the order and off load it. Please check your order<br />
carefully upon delivery. All claims not reported within 48 hrs. become the<br />
sole responsibility of the purchaser.<br />
7<br />
bill of lading at time of delivery will prevent filing of your claim. All claims<br />
must be made within 24 hours of delivery.<br />
<strong>System</strong> Fencing is committed to help you choose the correct products for<br />
your facility or your horses.<br />
RETURN POLICY: Return products for up to 6 months from the original<br />
purchase date. Products must be in original condition and original packaging.<br />
All products will be given a full refund within 30 days and a full credit on<br />
account from 30 days to 6 months. **Custom and special order products<br />
are not returnable.<br />
MOVING/DUPLICATE CATALOGUES<br />
If you are moving, please let us know your new address so that you receive<br />
your next catalogue or flyer. We need both your new and old addresses. If<br />
you receive more than one catalogue, please let us know.<br />
DISCLAIMER<br />
<strong>System</strong> Fencing Limited tries to insure that all information in the <strong>Solutions</strong><br />
<strong>Guide</strong> is correct and accurate however the information in the <strong>Solutions</strong><br />
<strong>Guide</strong> has been gathered from many sources. As a result <strong>System</strong> Fencing<br />
Limited can not be held responsible for misprints or typographical errors.<br />
Photographs in the <strong>Solutions</strong> <strong>Guide</strong> are from new and previous product lines.<br />
<strong>System</strong> Fencing Limited also disclaims responsibility for use or misuse of any<br />
products described in the <strong>Solutions</strong> <strong>Guide</strong> and any losses incurred through<br />
the use of any products according to the methods described herein. All<br />
products should be used according to the manufacturer’s instructions.<br />
CONTACT US<br />
<strong>System</strong> Fencing Limited<br />
14321 5th Line Nassagawaya<br />
Rockwood, ON N0B 2K0<br />
Phone: 519-856-9959<br />
Toll Free: 1-888-344-4844<br />
Fax: 519-856-4141<br />
Email: sales@systemhorse.com<br />
Website: www.systemfence.com<br />
E-commerce: www.systemfence.com<br />
PRICING<br />
<strong>System</strong> Fencing Ltd is committed to offering<br />
you the best possible pricing and service<br />
and will continue to monitor pricing and<br />
adjust according to market conditions. Visit<br />
our website for current pricing. Throughout<br />
the catalogue you will see item numbers<br />
listed for each product. Simply enter that<br />
SEARCH:<br />
www.systemfence.com<br />
For current pricing or to place<br />
your order, please visit our<br />
website or contact one of our<br />
Sales Account Managers at:<br />
1-888-344-4844<br />
item number into the SEARCH feature of our home page. This will give give<br />
you current pricing and more information on that product. Or simply give one<br />
of our account Managers a call at 1-888-344-4844.<br />
Go!<br />
CANPAR & FREIGHT DELIVERY: CANPAR & Freight rates are calculated by<br />
weight & size per package. We can calculate shipping costs as soon as your<br />
total order is completed. CANPAR can leave packages at door steps. However,<br />
freight customers MUST be present to accept the order and off load<br />
it, or arrangements need to be made to have someone at the designated<br />
location to accept the order and off load it. Please check your order carefully<br />
upon delivery. Note: Flat bed deliveries can be arranged for large orders.<br />
DAMAGES & SHORTAGES: Please inspect shipment upon receipt of your<br />
order. Is is IMPORTANT to note any shortages, changes or damage on the<br />
bill of lading, and contact us immediately. Photos are helpful for damaged<br />
shipment claims. Failure to report/ or note discrepancies or damages on the<br />
www.systemfence.com<br />
Contact us to receive your FREE Equine Rehab Information Package & DVD! 119<br />
Visit us on-Line for accurate pricing and to browse for and purchase your favourite <strong>System</strong> Fencing Products!