Professional Protocol (ESCO)

More documents

Recommendations

Info

CAPITALISATION OF PROPER NOUN AND PUNCTUATION
Courtesy also includes that you make the effort to communicate as educated and professionally as possible. Type in full sentences with proper sentence structure. Proper capitalization and punctuation are a must! Failure to capitalize when necessary suggest laziness or disinterest. None of which is positive for instilling confidence or encouraging others to conduct business with us, or you!
Page 1: PROTOCOL AT WORK: EMAILS & CALLS
Page 4 and 5: USE A PROFESSIONAL SALUTATION
Page 6 and 7: ✗ Hey
Page 8 and 9: ✗ Yo
Page 10 and 11: USE OF SLANGS IN EMAILS
Page 12 and 13: ✗ How are u?
Page 14 and 15: MISSPELLINGS
Page 16 and 17: ✗ They’re services
Page 20 and 21: ✗ your brilliant lets proceed and
Page 22 and 23: BEWARE OF “REPLY ALL”
Page 24 and 25: EMAILING FROM MOBILE
Page 26 and 27: BE IMAGE CONSCIOUS
Page 29 and 30: CALL ETIQUETTE
Page 31 and 32: Always identify yourself to the cal
Page 33 and 34: ! “Hello. Good afternoon, this is
Page 35 and 36: Maintain a level of professionalism
Page 37 and 38: Do not sound distracted or disinter
Page 39 and 40: Thank the caller for calling in! Be
Page 41 and 42: While we all take the courtesy to i
Page 43 and 44: 2 Give your info first Give the cal
Page 45 and 46: 4. Wait for an answer (from your te
Page 47: PROPER ETIQUETTE GOES A LONG WAY, S

Professional Protocol (ESCO)

Create successful ePaper yourself

Delete template?

Save as template?