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C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Your guide to beginning your career journey<br />

Your second two years at La Salle is not only a culmination of your life as a student, it’s also the time you should start<br />

planning for what will hopefully be a long and successful journey to a fulfilling life after La Salle! That’s what <strong>Career</strong><br />

<strong>Directions</strong> II is all about: helping you get a head start on your life as a “La Salle alum”.<br />

The best way to ensure the success of any voyage is careful planning. Ideally, you want to chart your course by having<br />

some idea of where you want to go. The third and fourth stages of Explore U continue the idea of charting your course<br />

so as to have a smooth job search to reduce stress and a sense of confusion upon graduation; juniors and seniors, you<br />

are at either one of those stages.<br />

Explore U<br />

Stage 1: Explore your potential – Freshman Year<br />

Your first step toward defining your academic and career goals will be to accurately assess your skills, interests, and<br />

values as well as explore your choice of majors and potential careers by:<br />

Taking a self-assessment such as Focus 2 or the Self-Directed Search<br />

Speaking with academic advisors about scheduling, available majors, and minors<br />

Consulting with a career counselor to find out how to make the most of your first two years<br />

Stage 2: Explore your possibilities – Sophomore Year<br />

You will continue to explore future career options, confirm your major, and learn about various experiential education<br />

opportunities. You will be encouraged to:<br />

Begin to define short, and long-term, career goals<br />

Talk with upperclassmen, alumni, and faculty about majors or minors<br />

Write a goals statement describing how your education connects to your future career<br />

Build your portfolio and resume<br />

Join on-campus clubs and organizations of personal interest and/or those affiliated with your major<br />

Stage 3: Explore through performance – Junior Year<br />

Learning beyond the classroom is a critical component to further defining your career goals, gaining practical<br />

experience, and enhancing your skills. You can accomplish these goals by:<br />

Participating in internships, co-ops, and summer jobs<br />

Participating in <strong>Career</strong> Services events, job fairs, on-campus recruiting, and workshops<br />

Considering study-abroad programs or travel/study courses<br />

Getting involved in volunteer experiences<br />

Join professional affiliations in accordance with your major<br />

Stage 4: Explore paths to your future – Senior Year<br />

As you refine what it means to be successful, you will also need to understand the steps necessary to achieve your postundergraduate<br />

goals, be they employment, graduate or professional school, or long-term volunteer work. As a senior,<br />

you will continue to:<br />

Refine your resume and hone your interview skills<br />

Connect with employers and investigate further educational options<br />

Build your network of career and personal contacts<br />

Prepare for your long-term career goals<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Explorenet: La salle’s best kept secret<br />

Explorenet is our job posting and recruiting database. It can help you start your job search, participate in on-campus<br />

recruiting, search for job openings, and connect with employers and alumni.<br />

Getting into explorenet is easy! Simply log-in to your MyLaSalle Portal, click “tools” in the upper right-hand corner, and then<br />

click “explorenet”. You may be asked to complete your explorenet profile before proceeding to use explorenet’s features.<br />

Don’t worry, it should only take a minute!<br />

Finding and getting into explorenet<br />

To log-in to explorenet, first log-in to your MyLaSalle Portal,<br />

click “tools”, and then explorenet.<br />

Explorenet tabs and functions<br />

Home – View your newsfeed, check the status of a job/employer you are following, see upcoming on-campus interviews,<br />

and a variety of other career-related resources.<br />

Profile – This page contains your personal and academic information. Complete this sections and keep it updated so that<br />

we can send you targeted job postings.<br />

Documents – Upload and store your resumes, cover letters, transcripts, writing samples, and other documents you may<br />

need to apply to a job.<br />

Resources – Allows you to research careers using “<strong>Career</strong> Explorer”, take a short self-assessment to see what careers<br />

match your personality and strengths using “<strong>Career</strong> Finder”, view our office handouts in the “Document Library”, or ask<br />

for “<strong>Career</strong> Advice”.<br />

Jobs – Search for jobs, internships, and co-ops; these postings are both regular and on-campus recruiting opportunities.<br />

You can filter search criteria, use keyword searches, save searches, and favorite jobs – all to make the job search easier!<br />

You can track your applications and view jobs both within and outside of the Philadelphia region that are posted to the<br />

“NACElink Network”.<br />

Employers – Search for employers using the directory and favorite them for quick access. You can also search and favorite<br />

contacts that work in different organizations.<br />

Interviews – Allows you to view requested and scheduled interviews.<br />

Events – Find and RSVP to career-related events on campus. These include workshops, job fairs, information tables,<br />

information sessions, and more!<br />

Calendar – View the dates of job fairs, workshops, information tables, information sessions, resume submissions, oncampus<br />

recruitment/interviews, and more!<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

<strong>Career</strong> counseling and self-assessment<br />

<strong>Career</strong> Counseling<br />

So you’ve heard that there are not any jobs for English majors or that Information Technology is a hot field right now? Do<br />

you think you need a biology degree to go to medical school? There is a lot of conflicting advice out there to sift through.<br />

The staff at <strong>Career</strong> Services is constantly researching new fields, developing new job leads, and talking to human<br />

resources professionals and graduate school admissions counselors.<br />

Being a La Salle student, you have the opportunity to meet with a <strong>Career</strong> Counselor for FREE as often as you need<br />

throughout your ENTIRE four years. We can help you with resumes, job search prep, cover letters, interviews, and so<br />

much more. Make an appointment on explorenet that best suits your available day and time!<br />

FOCUS 2 Self-Assessment<br />

The FOCUS 2 Self- Assessment is a web-based program that assesses your skills, interests, and values, and provides you<br />

with career options and information regarding salaries, statistics, and the kind of education needed to obtain such a<br />

career. Based upon your answers to a few quick surveys, FOCUS 2 statistically determines which fields you may be<br />

happiest in.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


On-Campus Recruiting<br />

C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Our on-campus recruiting brings the jobs to you – literally! Major corporations, companies, social service/non-profit<br />

organizations, and government agencies come to La Salle to interview students seeking internships and/or employment.<br />

The program is open to all students, but being able to apply to opportunities depends on what class level the employers are<br />

looking for. Different companies and industries recruit during different times of the year. Many of the on-campus recruiters<br />

seek students of any major for open positions.<br />

Here’s all you need to do<br />

<br />

<br />

<br />

<br />

<br />

<br />

Have your resume reviewed and approved by a <strong>Career</strong> Counselor<br />

Sign-in to explorenet and complete your profile as well as upload your approved resume<br />

Check the link that says, “Campus interviews I qualify for” to see what is available to you<br />

Apply to each job in which you are interested<br />

If selected by the employer, select an interview time and show up<br />

IT’S THAT EASY! No travel, no transportation confusion, and no getting lost inside a giant building<br />

Interview Feedback<br />

A special feature of our on-campus recruiting program allows you to meet individually with a <strong>Career</strong> Counselor to find<br />

out how well you did during your interview(s). Feedback is provided by recruiters and we can discuss it with you via an<br />

appointment OR during walk-in hours from 1:00 – 3:00 Monday through Friday.<br />

The end is in sight: Evaluating and accepting offers<br />

Like everything else in the process, there are standards and etiquette that the insiders know. How are you supposed to<br />

learn them? We’ll tell you.<br />

When you evaluate an offer, take into account the salary, benefits, geography, advancement potential, corporate culture,<br />

and opportunities for further education. When you accept an offer, you have to let everyone else know that you’re off the<br />

market. How do you do that with tact? Accepting an offer should not be done lightly. Once you accept, you have an<br />

obligation to fulfill. So be sure it’s what you really want. <strong>Career</strong> Services can give you the guidance to handle any situation<br />

that comes your way.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


How to create your 30-second commercial<br />

C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

This is a brief synopsis of your academic and work experience. It is the best way to respond to the question,<br />

“Tell me about yourself”.<br />

I am a __________________ at La Salle<br />

Undergraduate/Graduate Student<br />

University majoring in _______________.<br />

Major(s)/Concentration/Minor<br />

I am currently working/interning/have a<br />

rotation at __________________ as a<br />

Company<br />

__________________.<br />

Role<br />

You will use it under the following situations:<br />

• Introducing yourself at a networking event or <strong>Career</strong> Fair<br />

• For a Job Interview. (Modify your “commercial” to the<br />

needs of the job)<br />

• You unexpectedly meet someone in elevator, office, etc.<br />

I am responsible for:<br />

_______________________________.<br />

Briefly list major accountability expressed in terms of outcome<br />

Summary of prior experience, if relevant<br />

I bring three key strengths to each position I<br />

have held:<br />

a) _______________________________<br />

b) _______________________________<br />

c) _______________________________<br />

I currently/will be looking for<br />

_________________________________<br />

What do Employers Want<br />

to see?<br />

How are you supposed to know what an<br />

employer wants to see in a potential employee?<br />

The answer is actually quite easy to find: The job<br />

or internship posting lists the exact<br />

qualifications the employer is seeking. Work<br />

those industry keywords and phrases into your<br />

30 second commercial, resume and cover letter.<br />

Also, recruiters in a 2015 survey said they are<br />

most influenced by these attributes on college<br />

students’ resumes (in order):<br />

1. Experience. 60% of recruiters expect an<br />

internship; 40% expect any work experience (for<br />

seniors, recent grads)<br />

2. You held a leadership position. Employers are<br />

drawn to candidates who have taken the lead<br />

over people, events, or club operations, whether<br />

as an RA; club President, etc.; or more broadly,<br />

as a team leader who organized volunteer<br />

events, class projects, service trips, etc.<br />

3. Your major. Some employers require certain<br />

majors for internships and jobs.<br />

4. High GPA (3.0+).<br />

5. Involvement in extracurricular activities<br />

(sports, clubs, government associations), which<br />

help show you’ve honed “soft skills”<br />

(communication, teamwork, time-management)<br />

through well-rounded involvement outside of<br />

the classroom.<br />

Source: 2015 Job Outlook, National Association of<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Job Search Strategies: Step 1: Develop a Job Search<br />

Plan, Road Map To Success<br />

Having a solid plan will help you organize your thoughts about what<br />

you want in your career, what types of positions you are seeking<br />

and target the specific companies you wish to work for. It is a<br />

prerequisite to having either networking meeting, a career<br />

conversation meeting or an informational interview. If you are clear<br />

and concise when requesting job search assistance, the person you<br />

are contacting can be more responsive to your needs. They know<br />

what you are seeking and it makes their job much easier. If you<br />

approach one of the above meetings, open ended, the other person<br />

is confused and frustrated and does not know how to help you.<br />

E X A M PLE:<br />

I say to my friend, I am very hungry, what<br />

should I eat? (Open-ended) My friend will<br />

suggest a million things, not knowing what<br />

will hit the mark. On the other hand, if I say<br />

to my friend, I am hungry, I want to eat<br />

meat and I have limited time, what should I<br />

eat? (Specific and directional) My friend will<br />

probably suggest a fast food joint.<br />

So, you need to do your homework and<br />

research before you have a networking or<br />

career conversation meeting to convey to<br />

your contact that you know who you are<br />

and where you want to go. This will guide<br />

them in ways they can help you. In other<br />

words, you have to do all the ‘heavy-lifting’<br />

and make it easy for them to help you.<br />

Refer to Hand out,<br />

Job Search Strategies: 2: Preparing for<br />

Your Networking Meeting<br />

Step 2: Preparing for and conducting a<br />

networking or career conversation meeting<br />

and /or an informational interview.<br />

Provide answers to the categories below,<br />

and you will have a solid job search plan. If<br />

you are not clear on your direction, then<br />

your career counselor can help you along<br />

your way to self- discovery.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


Networking: Cultivating Your Contacts<br />

Why Networking? And, why do I have to interview other individuals to find a job?<br />

C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

One of the most effective ways to land a great job is by tapping the Hidden Job Market. This is a market of jobs that are not<br />

posted or advertised but ones that your network may know about. About 80% of jobs are not advertised; they are filled<br />

through networking, inside contacts, and word-of-mouth. Most students just go to Internet job posting sites and think that<br />

their job-searching is complete. Based on statistics, you need to rely on additional job seeking strategies.<br />

The key point is to grow your network. Your network is a group of individuals that can help with your job search and may<br />

know when opportunities in your field of interest become available.<br />

Top Tactics for Expanding Your Network and Successfully Penetrating the Hidden Job Market<br />

<br />

<br />

<br />

<br />

<br />

<br />

Join industry related groups such as professional organizations, Meet-Ups, Chamber of Commerce, etc. Consider<br />

taking on a leadership role, join a committee or give a presentation<br />

Pay attention to the news: Stay on top of what is happening with companies on your target list, and who you<br />

may know who already works there<br />

Search Company “<strong>Career</strong>s” pages. Research and target companies you are interested in—a lot of companies will<br />

post on their own website and not go to external job boards or recruiters.<br />

Build and maintain relationships with job recruiters. Update your resume every few months and send them the<br />

latest version<br />

Place yourself in an online resume bank. If contacted you are not obligated to accept an interview. However. It is a<br />

good way to stay on top of your professional game.<br />

Use LinkedIn. Keep your profile fresh and up to date. Join LinkedIn groups, and participate in relevant LinkedIn<br />

discussions in your major. Personally invite individuals who you have recently met and /or who are in your desired<br />

field to connect.<br />

So now you are meeting new people through the tactics listed above. You are curious about their background, how they<br />

secured their job, and want to see if they know of any openings in your field, or if they can introduce you to others in your<br />

field. NEVER ASK ANYONE FOR A JOB!<br />

Here is a format you can use to conduct a successful informational interview<br />

- Call them on the phone, if they do not answer, leave a message, then follow- up by sending an email.<br />

- Introduce Yourself: (This is where your 30 second speech really comes in handy)<br />

Hello, my name is _____and I am a ____major at La Salle University. I will be graduating ________ and am looking to<br />

start a career in________. (_______has suggested that I contact you OR, I met you at________ OR, I found your profile<br />

when I was looking up Alumni who work in this _________ (field).<br />

Example:<br />

“I would like to set up an informational interview with you that should take no longer than 30 minutes. I appreciate your<br />

time and any insights you could provide. We could speak over the phone, in person in your office or meet for coffee.<br />

What day and time within the next few weeks are you available?”<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


Networking: Informational Interview<br />

C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

1. Attend and Start the meeting<br />

Repeat your phone intros, and/or use a version of your 30 second-commercial<br />

2. Begin by making small talk<br />

Here are several conversation starters: How was your weekend? What are your plans for this week? Provide<br />

commentary on the weather. If you are in person’s office, you may notice pictures, hobbies, etc. Ask them about<br />

what you noticed.<br />

3. Explain the purpose of the meeting<br />

I am interested in your profession, I would like to know more about your background, how you entered this<br />

profession, and about your current role. I would like to share my job search strategies (Elements of Your <strong>Career</strong> Plan)<br />

with you and get your feedback and suggestions on my next steps.<br />

4. Explain why you are looking for a job<br />

Provide a concise description of what you want to do, e.g. I am looking to enter the accounting field<br />

5. Explain why you are qualified<br />

Describe your top 3 strengths related to your field, e.g. I am Treasurer for 2 Campus Groups and have had<br />

accounting internships for the past 3 summers. I have learned to prepare individual income tax returns and fiduciary<br />

tax returns for estates and trusts, balance budgets, analyze and control inventory and prepare financial reports.<br />

6. Explain what results you have achieved that sets you apart from others<br />

What is unique about you? How do you differentiate yourself? E.g. I was the first in three years who balanced the<br />

budget and increased revenue for my fraternity. E.g. Saved 30% of my tax clients’ money on their returns.<br />

7. Informational Interview Questions you can ask (These are suggestions. You do not need to ask all these questions at<br />

once. Assess the pace of the interview and ask the relevant questions at the appropriate times)<br />

How did you get into this field…obtain your job?<br />

What is a typical day like in the job your presently hold?<br />

What are your responsibilities?<br />

What types of training do companies give to people entering the field?<br />

What aspects of a career in this field do you consider good….bad?<br />

What professional associations in this field can I join or visit?<br />

What is the market demand for people in this field?<br />

I would like to conduct more informational interviews, would you mind referring me to a few other people with who<br />

you think it would be interesting for me to talk?<br />

8. Show them your <strong>Career</strong> Plan and ask for guidance<br />

Are you aware of opportunities in my field? Especially the companies I am targeting. Can you provide me feedback<br />

on my resume and job search strategy. Could you introduce me to others who may know?<br />

9. Ask what you could do to help them<br />

During your small talk session listen to what are their needs, refer back to that and see if you could help. OR, just ask<br />

the question, “How can I be of help to you?”<br />

10. Close the session<br />

Thank you for your time and suggestions. Can I check back with you next week or so to see if you have other<br />

suggestions for me?<br />

11. PS: Do not leave session without at least contact information of another person that can potentially help you.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

LinkedIn: A Student’s Guide<br />

How to make your profile pop<br />

1) Use a Picture<br />

Upload a professional looking picture (i.e. dressed in business professional attire versus a selfie in your dorm room) and check to make<br />

sure your profile picture is not: blurry, dark, unflattering or cluttered. (See next page.)<br />

2) Add Groups<br />

You can belong to up to 50 groups on LinkedIn. Once you belong to a group, you can<br />

email any of its members. This will allow you to network with people who work in your<br />

desired field or in a new industry you’d like to enter. Join the LinkedIn groups of the<br />

professional organizations you already belong to. Students are also allowed to join the<br />

“La Salle University Alumni Network,” which will connect you to 6,000+ alumni.<br />

How do you find Groups? On the top of your profile where it says “People –<br />

Search”, click on the down arrow you’ll see a list of things for which you can search.<br />

Select “Groups” off the list. You can type words into the search box and click the<br />

little magnifying glass. Then you will see a list of groups.<br />

3) Proofread Your Profile<br />

Reread your profile out loud and have someone else look it over as a second set of eyes.<br />

Watch for typos, grammatical errors, and misspellings.<br />

<br />

<br />

<br />

<br />

W h y J o i n ?<br />

To find contacts for informational<br />

interviews by joining groups, such<br />

as the La Salle University Alumni<br />

Network (see next page).<br />

To discover job leads using<br />

LinkedIn’s jobs directory<br />

To research companies and<br />

connect with their employees<br />

To stay on top of news and events<br />

in a career or industry<br />

4) Invite People to Join Your Network<br />

Use the “Connect” button to invite coworkers, supervisors, peers, faculty, and family and friends to join<br />

your network. Write a message to each individual instead of the generic “I’d like to add you to my<br />

professional network” invite. If you have not been in contact with them recently, you can give them a<br />

quick update. At the end of your quick update you can note, “I’d like to keep in touch by adding you to<br />

my network on LinkedIn.” What if you don’t know who to invite? Start with the list that says “people<br />

you may know” which is located in the “Home” menu at the top of your profile pag e.<br />

5) Add Skills<br />

Under the Skills & Endorsements heading, you can add skills you possess. These are words and phrases that are pre-defined by LinkedIn.<br />

If you select yes to “I want to be endorsed,” your connections can endorse that skill. The more contac ts who backup your skill, the<br />

better it looks, and the higher that skill will rise to the top of that section.<br />

6) Ask for Recommendations<br />

Recommendations help potential employers trust that you are, in fact, that hard-working, trustworthy, and dependable employee you<br />

say you are. Collect recommendations from one or more of your bosses (from jobs, work-study positions, or leadership activities) on<br />

LinkedIn. Not comfortable asking your old boss to write you a recommendation? Ask a co -worker who knows your work or a client who<br />

can speak positively about an experience they have had working with you.<br />

7) Write a Recommendation for Someone Else<br />

Give recommendations for other people, but do not expect to always receive one back ( and don’t feel insulted if the person doesn’t<br />

recommend you as well.)<br />

“If you Aren’t on<br />

linkedIn, you<br />

very nearly<br />

don’t exist.”<br />

-- Jenny Foss, TheMuse.com writer, career<br />

strategist, and author of the popular<br />

career blog JobJenny.com<br />

8) Strengthen Your Summary Section<br />

Make sure to include noteworthy information: A bulleted list of your areas of<br />

expertise can be helpful for people scanning your profile. What sets you apart<br />

from other candidates in your field? What special skills or knowledge do you<br />

possess that will benefit potential employers?<br />

9) Ask or Answer a Question, or Post Information<br />

If you are member of groups, you can post a question for discussion, share<br />

information, or comment on a post. By doing this once or twice a week, you will<br />

raise your visibility (to employers and recruiters). Remember, if you post a<br />

question or comment, make sure your comments are relevant, positive, and<br />

accurate and that there are no typos or misspelled words.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

P i c t u r e & H e a d i n g Tips:<br />

<br />

<br />

<br />

<br />

When you create your LinkedIn profile, use<br />

your full name (no nicknames or first and<br />

middle name).<br />

Professional looking pictures are highly<br />

recommended, i.e. a suit or business<br />

professional attire.<br />

If you are interning or working in a relevant<br />

job, you should include the title and<br />

organization in your heading.<br />

Include La Salle University in your Education<br />

section so that it appears in your heading.<br />

Informational Interviewing is a helpful way to network with people in your field, as well as get answers to questions about your<br />

industry, learn more about a typical career path, and receive any suggestions the contact may have. Informational interviewing is not<br />

asking someone to get you a job. When you identify a LinkedIn member who is working in a position or an organization that you ’re<br />

interested in, you can send that individual a private message by clicking “Send a message.”<br />

What Should I Say?<br />

Introduce yourself and state how you found the person’s profile (through a group, th e organization’s profile, etc.) as well as the<br />

connection you may have with them (i.e. if it’s an alumni, you would state that you’re a La Salle student). Next, include why you’re<br />

writing to them. For example, if you’re looking to get an internship in their<br />

organization, you can state that you noticed they work for the<br />

organization and that you have a few questions you hope they<br />

would be willing to answer.<br />

Your message should be short, as the individual is taking the time to<br />

help you. You might even suggest meeting in person or talking over<br />

the phone if that is easier for them. Finally, include a few questions<br />

that you have, how the person can get in touch with you further<br />

(phone, email), and thank them for their time.<br />

How to request an Informational Interview through LinkedIn:<br />

S a m p l e<br />

Informational Interviewing<br />

Good afternoon, Mr. Brown. I am currently a junior at La Salle<br />

University majoring in Political Science. I recently joined the La<br />

Salle University Alumni Network, and found your profile when I<br />

was looking up alumni who work for the City of Philadelphia.<br />

I am looking to start a career in local government, and am<br />

impressed by your role in working for the Mayor’s Office of<br />

Grants. Can you suggest some ways a student could obtain<br />

experience in the local government? I interned for a local<br />

congressman’s campaign, and am in the process of applying for<br />

the Mayor’s Internship program. Also, what is a typical day like<br />

in your role?<br />

I sincerely appreciate any insight you can share. If meeting in<br />

person or speaking over the phone is easier for you, please let<br />

me know. Thank you again for your time.<br />

C o m m o n Q u e s t i o n s<br />

to a s k durin g A n<br />

i n f o r m a tional<br />

i n te r v i e w<br />

• What is a typical day like in your role?<br />

• Why did this type of work interest you, and<br />

how did you get started?<br />

• How did you get your job?<br />

• What jobs and experiences have led you to<br />

your present position?<br />

• Can you suggest some ways a student could<br />

obtain this necessary experience?<br />

• What are the various jobs in this field or<br />

organization?<br />

• What do you like most about this company?<br />

• What is a typical career path in this field or<br />

organization?<br />

• What part of this job do you personally find<br />

most satisfying? Most challenging?<br />

• What were the keys to your career<br />

advancement?<br />

• How did you get where you are and what are<br />

your long-range goals?<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

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215.951.1075 • email: careers@lasalle.edu<br />

Successful Interviewing<br />

Every interview follows a rather predictable pattern of<br />

conversation that proceeds according to this structure:<br />

Warm-up<br />

During the first few minutes of the interview, an employer<br />

will be making a first, lasting impression of you. How you<br />

greet the employer, the firmness of your handshake and the<br />

way you are groomed and dressed will all be a part of this<br />

initial impression. The interviewer may begin with “small<br />

talk” as a means of putting you at ease before moving into<br />

information exchange.<br />

Information Exchange<br />

This is the main part of the interview when you will be<br />

asked the most questions and learn the most about the<br />

employer. If you are prepared for the interview, you will be<br />

able to promote your qualifications effectively as you<br />

respond to questions. Practice your answers as much as<br />

possible so that your responses come easily to you and<br />

sound natural. If you try to create an answer on the spot,<br />

you are more likely to use distracting filler words, such as<br />

“like” and “um.” With practice, you will gain confidence and<br />

become more polished in your presentation.<br />

• Don’t be afraid of short pauses. You may need a<br />

few seconds to formulate an answer. The<br />

interviewer may need time to formulate an<br />

appropriate question. It is not necessary to fill up<br />

every second with conversation.<br />

• Limit your use of “filler” words and phrases such<br />

as, “Umm,” “Like,” or “You know what I mean?”<br />

Practicing your responses helps.<br />

Wrap-up<br />

As the interview is wrapping up, the employer will ask, “Do<br />

you have any questions?” Always ask at least one question<br />

because this demonstrates your prior research and interest<br />

in the job (e.g. “When can I expect to hear from you<br />

regarding a hiring decision?”). Do not ask about salary or<br />

benefits unless the employer brings them up first.<br />

The employer may also ask if you have anything you would<br />

like to add. Use the opportunity to thank the employer for<br />

the interview, summarize your qualifications, and reiterate<br />

your interest in the position. The last impression is as<br />

important as the first impression.<br />

Interview Tips<br />

Plan to arrive for your interview 10-15<br />

minutes prior to the appointed time. If<br />

you arrive earlier, go for a walk, get a cup<br />

of coffee, drive around the block, or sit in<br />

the lobby. Arriving too early confuses the<br />

employer and creates an awkward<br />

situation. By the same token, arriving<br />

late creates a bad first impression. Ask<br />

for directions when making arrangements<br />

for the interview, and add the company’s<br />

number into your cell ahead of time.<br />

Carry a portfolio notepad or a manila file<br />

folder labeled with the employer’s name.<br />

Bring extra resumes and a list of<br />

questions you need answered. You may<br />

refer to your list of questions to be sure<br />

you’ve gathered the information you<br />

need to make a decision. Do not divert<br />

your attention by taking notes during the<br />

interview.<br />

Be prepared to market your skills and<br />

experiences as they relate to the job<br />

described. Employers have problems<br />

that need to be solved by employees<br />

with particular skills; work to describe<br />

your qualifications appropriately.<br />

After the interview, take time to write<br />

down your impressions, remaining<br />

questions and information learned. If you<br />

are interviewing regularly, this will help<br />

you keep employers and circumstances<br />

clearly defined.<br />

Follow the interview with a thank-you<br />

letter. Employers regard this as evidence<br />

of your attention to detail, as well as an<br />

indication of your interest in the position.<br />

For tips on how to write a thank you<br />

letter, see our Job Search<br />

Correspondence handout (link).<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


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Co mmuni cate E ffectively .<br />

Because a job interview is a communication process, your skills will<br />

become more polished over time. It is helpful to remember the<br />

following:<br />

• Speak clearly and enthusiastically about your experiences and<br />

skills. Be professional, but don’t be afraid to let your personality<br />

shine through.<br />

• Listen carefully. You will need to remember what you learn about<br />

the job and make sure you are actually answering the question that<br />

was asked.<br />

• Be positive. Employers do not want to hear a litany of excuses or<br />

bad feelings about a negative experience. If you are asked about a<br />

low grade, a sudden job change, or a weakness in your background,<br />

don’t be defensive. Focus instead on the facts (briefly) and what<br />

you learned from the experience.<br />

• Pay attention to your nonverbal behavior. Smile when greeted,<br />

look the interviewer in the eye, sit up straight with both feet on<br />

the floor, control nervous habits (cracking knuckles, drumming<br />

fingers, etc.).<br />

Prepare For the Interview<br />

Study the job description or job posting.<br />

Then think about your most important milestones: projects,<br />

grades, presentations, and work experiences that make you<br />

proud and align with the job’s requirements. Use your best<br />

examples to concisely tell the story to the interviewer.<br />

Additionally, here are common attributes that many<br />

companies look for. Think through your activities and<br />

experiences and identify those you can use to show you have<br />

these attributes:<br />

Strong communicator<br />

Adaptable/flexible<br />

Able to work in teams<br />

Self-directed/motivated<br />

Demonstrates honesty<br />

and integrity<br />

Goal-oriented<br />

Strong follow-through<br />

Practice your answers.<br />

Employers believe the best predictor of future behavior is<br />

recent past behavior. Ex: Do you know someone who is always<br />

late to class? What’s the likelihood she’ll also be late to work?<br />

That’s the principle of “behavioral-based interviewing,” a<br />

common interviewing technique. Interviewers want to get a<br />

picture of how you behaved in a recent situation because it<br />

will help them determine how you’ll behave in a similar<br />

situation on the job. Answering such questions requires a good<br />

deal of preparation and insight into what employers are<br />

looking for. Think about situations where you performed well,<br />

achieved positive results, or had a positive impact on the<br />

situation. Practice these anecdotes until you are comfortable<br />

with them.<br />

Information courtesy of the National Association of Colleges and Employers<br />

S T A R M e thod<br />

Behavioral questions are the norm in<br />

most interviews. Prepare and organize<br />

your response to behavioral questions<br />

using the STAR method:<br />

S i tu a t i o n – Explain the situation<br />

in detail. Was it a class team? What<br />

was the project? What was difficult<br />

about the project? Illustrate (briefly)<br />

the situation or problem that needed<br />

solving.<br />

T a s k – Explain the task that needed<br />

to be completed or goal you were<br />

working toward.<br />

A c tion – What did YOU do to pull<br />

the team together? What specific<br />

action did you take? Don’t talk about<br />

what “we” did or “they” did. Talk<br />

about your role in the situation and<br />

describe what you specifically did to<br />

address the situation or problem.<br />

R e s u l t * – Discuss the outcome of<br />

the project or team. Did the team<br />

succeed? How did you know the team<br />

was successful? Don’t forget to talk<br />

about the outcomes, whether<br />

quantitative or qualitative.<br />

*LEARNING – If you are asked<br />

about a situation in which you<br />

weren’t successful, talk about<br />

what you learned, how you<br />

modified your behavior, and how<br />

you’ve incorporated this lesson<br />

into your routine.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C o mmon INTERVI E W<br />

Q UESTI ON S Employers As k<br />

1. Tell me about yourself.<br />

2. What do you consider your greatest strengths?<br />

…weaknesses? Give specific examples of each, when you<br />

address your weakness discuss how you are working to<br />

improve it.<br />

3. What are your long-range and short-range goals or<br />

objectives and how are you preparing to achieve them?<br />

4. How has your college experience prepared you for your<br />

career?<br />

5. What lead you to select your major (or field)?<br />

6. *Describe a situation when you went above & beyond<br />

your assigned tasks to complete a project or assignment.<br />

7. What does it mean to you to be a member of a team?<br />

8. *Describe a time when you took a leadership role as a<br />

member of a group or team.<br />

9. What have you learned from participation in student<br />

organizations/volunteer groups/community activities?<br />

10. What major problem have you encountered and how did<br />

you deal with it?<br />

11. *Give me an example of how you convinced your<br />

supervisor to assign you a specific project.<br />

12. *Tell me about a time when you had to deal with a<br />

difficult customer/co-worker/team member.<br />

*Behavioral questions, which draw upon your real-life<br />

experiences.<br />

<br />

<br />

<br />

<br />

C A R E E R SERVIC E S<br />

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215.951.1075 • email: careers@lasalle.edu<br />

Add i tional Ti p s<br />

Make sure your responses are clear and<br />

concise. Watch the interviewer’s body<br />

language. If he/she seem uninterested,<br />

wrap up your answer.<br />

If you can’t think of an answer, say so.<br />

Don’t try to bluff your way through<br />

because the interviewer will know it.<br />

The best candidates are able to speak to<br />

everything on their resume.<br />

Use <strong>Career</strong> & Employment Services to<br />

practice sample questions and participate<br />

in mock interview sessions.<br />

Information courtesy of the National Association of Colleges and Employers<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Job search checklist<br />

Looking for a job can be stressful and confusing, especially without a plan or course of action in mind. This list is a great<br />

place to start after you have picked a career direction in which you are interested in.<br />

I can name two to three job titles/position types that I plan to pursue.<br />

I have researched potential career fields: typical entry-level jobs, typical salaries, best geographic area<br />

for my chosen career path, etc.<br />

I have identified 10 potential employers for the type of work I’m seeking.<br />

I have had my resume/cover letter reviewed by a <strong>Career</strong> Services counselor.<br />

I have developed my 30-second elevator pitch/speech for short encounters with employers.<br />

I have identified 3 individuals who can serve as professional references.<br />

I have prepared for interviews by practicing my responses to typical questions and/or made an<br />

appointment for a mock interview with <strong>Career</strong> Services.<br />

I log-on to explorenet, check the site at least once every week for openings, and have uploaded my<br />

resume.<br />

I have a LinkedIn profile that I actively use and is completed with up-to-date information.<br />

I have targeted specific employers and contacted them for informational interviews.<br />

I have made a networking circle of personal and professional contacts and keep in-touch with them.<br />

I have a list of websites that I check for job openings.<br />

I have a system for keeping track of my contacts, interviews, and other job search activities.<br />

I follow-up each application with a phone-call or email to the employer requesting a job<br />

interview/application status.<br />

I send thank-you letters or emails to every person with whom I interview.<br />

I have reviewed my social media presence to be sure it appropriately represents the professional<br />

image and brand intend to project.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Quick tips on how to handle a job fair<br />

Before the fair<br />

Have an organized and proofread resume prepared and ready to distribute<br />

Don’t try to be overly creative – no fancy fonts or language<br />

Do your research and know what employers will be there<br />

Identify those you definitely want to meet<br />

Have knowledge of their services and prepare specific questions related to their organization<br />

Prepare a 30-second “commercial” or “elevator pitch” about you that will…<br />

Introduce yourself, your major, the type of position you are seeking, and why you are interested in<br />

that employer<br />

Tell all employers how you will help them!<br />

During the fair<br />

Target employers you wish to speak to – remember, the more you approach, the better your chances<br />

of success!<br />

Don’t limit yourself to just your major area<br />

Let employers know you’re truly interested by asking follow-up questions such as…<br />

What is the next step in the process? What does the hiring process look like?<br />

May I have your business card?<br />

How can I follow up on opportunities with your organization?<br />

What courses/opportunities can I invest in to be successful with your organization/industry?<br />

Make a great first impression! Employers are looking for…<br />

Professional appearance that projects confidence<br />

Eye contact and smiles that convey a positive attitude<br />

Good verbal skills that express enthusiasm<br />

What you should NOT do during the fair<br />

Don’t fumble for your resume or chew gum<br />

Don’t monopolize the employer’s time<br />

Don’t ask about salary or benefits<br />

Tip<br />

Plan your attack<br />

Review the employer<br />

directory, index, and<br />

table layout map<br />

After the fair<br />

Send a follow-up (i.e. Thank you) note or email to the reps with whom you spoke<br />

Don’t be afraid to follow-up by telephone if you have a strong interest in the employer<br />

Check out employers’ websites for specific openings or to create your personal profile.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

How to create your “brand”<br />

While you may not be Nike, Disney, or Apple, who you are and how you come across to others are really important in<br />

being successful. Our personal brands are in the spotlight everyday for everyone to see online. Are you putting your best<br />

foot forward? Maybe it’s time for some personal branding.<br />

1. Define your brand and become an expert. Take time to do some soul searching and determine exactly who you are<br />

and what makes up your brand. Use words such as collaborative, resourceful, flexible, forward-thinking, visionary,<br />

diplomatic, enterprising, etc., to describe your persona, culture, and outlook. Whether you are looking to garner<br />

media attention, attract new clients, or build your business, you should focus on becoming an expert in your field.<br />

Avoid establishing an expertise that’s irrelevant to your mission, goals, and vision.<br />

2. Generate brand awareness through networking. Networking is one of the best ways to get known in the industry.<br />

3. Remember the 3 C’s of branding. Clarity, consistency, constancy. Be clear in who you are and are not. Express your<br />

brand across all communication mediums. Determine where you want to fit in (niche of expertise) and then remain<br />

visible to your target audience.<br />

4. Get feedback from those who know you best – at work, home, anywhere. The true measure of your brand is the<br />

reputation others hold of you in their hearts and minds. Notice how they introduce you to others. Ask them what<br />

your top brand attributes and core strengths are that make you, you. If they can easily tell you, then you’ve<br />

successfully branded you.<br />

Adapted from an excerpt on AICPA’s website: http://www.aispa.org/interestareas/youngcpanetwork/resources/career/pages/<br />

Personal Mission Statement, Vision, and Goals<br />

Most companies and organizations have what is called a mission statement. Mission statements are designed to provide<br />

directions and thrust to an organization. A mission statement explains the organization’s reason for being. While a personal<br />

mission statement is different, the core elements are the same. Such a statement helps job seekers identify their beliefs<br />

and values so that they can identify, and apply to jobs at, organizations with similar beliefs and values. Basically, it’s a<br />

statement about who you are and what success looks like to you.<br />

Writing your personal mission statement<br />

1. Identify past successes<br />

‣ 4-5 examples of personal success within the past 10 years; these can be at home, work, community, etc.<br />

2. Identify core values<br />

‣ List 10-15 of your attributes (need help? Google “attribute list”) that identify who you are and your priorities<br />

‣ Once you complete that list, narrow it down to 5 to be of the most focus<br />

3. Identify contributions<br />

‣ Identify ways in which you made a difference/contributed to the world, family, work, friends, community<br />

‣ Identify ways in which you can make a difference/contribute to the world, family, work, friends, community<br />

4. Identify goals<br />

‣ List your priorities in life<br />

‣ List 2-3 short term goals (up to three years)<br />

‣ List 2-3 long-term goals (beyond three years)<br />

5. Write your mission statement based upon above four steps and answers<br />

Remember that a mission statement is not meant to be written once and blasted into stone. You<br />

should set aside some time annually to review your career, job, goals, and mission statement — and<br />

make adjustments as necessary.<br />

Adapted from https://www.livecareer.com/quintessential/creating-personal-mission-statements<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

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215.951.1075 • email: careers@lasalle.edu<br />

Graduate & professional school<br />

You might be wondering...should I go to graduate school? Do I have to take the GMAT, MCAT, LSAT, GRE, Praxis, or PECT<br />

(for PA teachers)? When do I take those exams? How do I prepare? How much do they cost?<br />

Just like applying and analyzing career options, this may seem overwhelming. It doesn’t have to be. <strong>Career</strong> Services isn’t just<br />

about jobs, it’s about preparing your for whatever you do after you leave La Salle, be it law school, medical school, or some<br />

other graduate program. Make an appointment to talk about these options.<br />

We offer FREE practice tests through our partner organizations!<br />

KAPLAN: sign up for a live online practice test that you can take from home. Test dates are available at various times. They<br />

offer practice exams of MCAT, GMAT, LSAT, GRE, NCLEX, DAT, OAT, PCAT<br />

Check www.kaptest.com for details.<br />

THE PRINCETON REVIEW: sign up for an online or in-person practice test. They offer practice exams of GRE, GMAT,<br />

MCAT, and LSAT. Registration for both online and in-person tests can be done through www.princetonreview.com.<br />

Drafting a statement of purpose/personal statement<br />

Typically, a statement of purpose contains the answers to these questions: 1) why this discipline? 2) why this program?<br />

3) why this college/university? 4) what do you intend to do with this degree? However, do check the admissions<br />

requirements as statements can differ from school to school.<br />

Know what the admissions officers are seeking: Don’t make assumptions about your graduate school personal statements.<br />

Many programs simply as you to submit a personal statement without any further information. Other programs will tell you<br />

what to write and ask you questions that they want to be answered by you. Another tip? STICK TO their length<br />

requirements. Long essays tend to be skimmed instead of read – write the essentials in a succinct manner.<br />

Personal, personal, personal: Your personal statement should be about you as an individual. Write about issues, thoughts,<br />

and experiences only if they relate specifically to your personal experiences.<br />

Keep your anecdotes focused on your life after you began college: Omit stories and experiences from childhood through<br />

high school if possible. Since graduate programs are for professionals, writing about your childhood is more appropriate for<br />

an undergraduate essay than one for graduate school. If you feel as though you must include something from your<br />

childhood, use it as the starting sentence of your concluding paragraph.<br />

Know your program and make connections: Among applicants who meet the program’s minimum requirements, they’ll<br />

choose an enthusiastic and informed applicant over one with higher test scores that does not know much about the<br />

program. In your essay, write about professors in the programs whose work interests you and why. Think about things that<br />

genuinely draw you to the school and program. Does it have a close-knit college campus? Is it located in the heart of a city?<br />

Finally, finish with a strong statement about why the school is your top pick (this doesn’t necessarily mean that the school is<br />

your only pick).<br />

Adapted from: https://www.petersons.com/graduate-schools/write-graduate-school-essay.aspx<br />

Brainstorm<br />

What attracts you to the field?<br />

What were your biggest successes at work and undergrad school?<br />

Think of a few stories of your work in the field. How did they go?<br />

What/who inspired you?<br />

What were some pivotal moments during your college/working career?<br />

What motivates you?<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


Graduate & professional school timeline<br />

May (your junior year or 1 year before intended start date)<br />

Begin researching potential schools; request more information.<br />

See which admission exam(s) are needed in order to apply.<br />

Take a free admissions exam practice test – GRE, LSAT, MCAT, GMAT.<br />

Write drafts of your statement of purpose.<br />

C A R E E R SERVIC E S<br />

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Summer (before your senior year or 10-12 months before intended start date)<br />

Sign up for a admissions exam prep course.<br />

Think money. Check with the schools in which you are researching on their tuition, scholarships and award<br />

packages, Graduate Assistant positions, fellowships, and more.<br />

Create a list of 3-4 schools of most interest and visit each campus. Applying to online programs close to home? Still<br />

try to visit the campus and speak with professors to knock down the Internet barrier.<br />

August<br />

<br />

<br />

<br />

Take your entrance exam of choice. At this point, you can take it again if needed.<br />

Continue going on campus tours and speaking with faculty/staff.<br />

Check application deadlines.<br />

September<br />

Meet with current or old professors that you worked closely with or worked for – make sure they know and<br />

understand your skills, abilities, and work ethic. Ask them to write letters of recommendation.<br />

If necessary, register to take the November GRE or other entrance exam.<br />

Continue drafting and polishing your statement of purpose. Have others read it to give you constructive feedback<br />

and proofreading tips.<br />

October<br />

Request official transcripts from your current or undergraduate institution.<br />

Send those that will be your references your resume, personal statement, etc.; it will aid them in writing their<br />

letter of recommendation for you.<br />

November<br />

Ensure you have all the materials you need to submit a comprehensive application to the school(s) you chose.<br />

Create a plan of action as to when you’ll apply to each school in accordance with their application deadlines.<br />

Winter<br />

<br />

<br />

<br />

Spring<br />

<br />

<br />

<br />

Complete and submit all applications (most are due between January and March. Keep all copies and email<br />

correspondences for your records.<br />

Verify that letters of recommendation have been sent & received by each school.<br />

Fill out the FAFSA. Keep in mind that all graduate students are considered independent for federal aid calculations.<br />

Compare and contrast the offers you receive. This goes for price, academics, and whether or not you can receive a<br />

Graduate Assistantship or fellow position.<br />

Look into alternative loan programs if the financial aid package you receive is not enough.<br />

Accept a school/program and get ready for a higher-level learning experience to further your education and career<br />

options!<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

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215.951.1075 • email: careers@lasalle.edu<br />

Resume: Purpose & Tips<br />

A resume is a 1-page highlight of your education, experiences, and skills to<br />

grab the employer’s attention and get you the interview. With that said:<br />

Put your best — most relevant — material first<br />

The purpose of your resume is to convince employers that you are a<br />

good fit for their job or internship opening and can contribute to their<br />

company. As you write your resume, ask yourself, “What will the<br />

employer care to know?” Employers care most about what you can<br />

offer them. Lead with your best stuff. The top third of your resume<br />

should include material most relevant to the job or industry you’re<br />

looking to enter. For college students, this often means starting with<br />

an EDUCATION section that lists your college and degree, followed by<br />

an EXPERIENCES heading that includes related internships, jobs, or<br />

class projects that show you’ve already gained exposure to, or had<br />

success in executing, the position’s requirements. Beyond that, add in<br />

leadership roles, activities, or part-time jobs that will give the<br />

employer confidence in your ability to contribute positively to their<br />

team or company, as an intern or beyond. (See the box, right)<br />

Stick to 1 page<br />

Employers scan each resume in just 6 seconds. It should be a snapshot<br />

of your best stuff, not your entire life’s bio! Editing to one page allows<br />

your most impressive work to pop and conveys to the employer that<br />

you understand what material is most significant to them and the job.<br />

Can’t make it work? See page 7, How to Format & Get to 1 Page.<br />

Create multiple versions, tailoring each to the job<br />

If you are applying to many different job titles at once, create<br />

different modified versions of your resume. For instance, if you are<br />

applying to a part-time restaurant job, you would put your Waiter<br />

position first because that’s what restaurant managers will care most<br />

about. But if the very next day you applied to an Information<br />

Technology Internship, you’d create a new resume placing your oncampus<br />

IT Help Desk role first and bumping down the Waiter position.<br />

Keep a long-form resume document (titled “Resume-Everything”) to<br />

collect ALL of your experiences or accomplishments. Then, create targeted<br />

1 page resumes by pulling out only the most pertinent items—a selection<br />

that will change based on the job you’re applying to!<br />

What do Employers<br />

Want to see?<br />

How are you supposed to know what an<br />

employer wants to see on your resume?<br />

The answer is actually quite easy to find:<br />

The job or internship posting lists the<br />

exact qualifications the employer is<br />

seeking. Work those industry keywords and<br />

phrases into your resume and cover letter.<br />

Also, recruiters in a 2015 survey said they<br />

are most influenced by these attributes on<br />

college students’ resumes (in order):<br />

1. Experience. 60% of recruiters expect<br />

an internship; 40% expect any work<br />

experience (for seniors, recent grads)<br />

2. You held a leadership position.<br />

Employers are drawn to candidates<br />

who have taken the lead over people,<br />

events, or club operations, whether as<br />

an RA; club President, etc.; or more<br />

broadly, as a team leader who<br />

organized volunteer events, class<br />

projects, service trips, etc.<br />

3. Your major. Some employers require<br />

certain majors for internships and jobs.<br />

4. High GPA (3.0+).<br />

5. Involvement in extracurricular<br />

activities (sports, clubs, government<br />

associations), which help show you’ve<br />

honed “soft skills” (communication,<br />

teamwork, time-management) through<br />

well-rounded involvement outside of<br />

the classroom.<br />

Source: 2015 Job Outlook, National Association of<br />

Colleges & Employers (NACE)<br />

Before you start.<br />

You will need to submit both a Resume and Cover Letter to apply to<br />

most jobs and internships. See our Cover Letter handout for guidance<br />

and to understand the difference between both documents.<br />

Create or revise an existing LinkedIn profile, and include a professional<br />

“headshot” photo. Make sure nothing conflicts with the information on<br />

your resume<br />

Create your resume<br />

Record a professional voicemail, such as: “You have reached [Name],<br />

I’m sorry I cannot take your call right now. Please leave a message, and<br />

I will get back to you as soon as possible.”<br />

Delete all negative posts or pics from social media<br />

(Twitter, FB), such as mentions of drinking or<br />

complaints about work or a boss, etc. Over 75% of<br />

employers will Google you, knowing if they hire<br />

you, everything you post or have ever posted on<br />

social media will also represent their company!<br />

Inform your 3 references that you are job searching<br />

and confirm that you can give out their contact<br />

information (if the hiring manager asks, usually<br />

after the interview stage).<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

How to Create Your Resume<br />

#1. Start by opening a blank Microsoft Word page<br />

• Use a professional and legible font (Times New Roman, Trebuchet MS,<br />

Calibri, Garamond) at 10-12 point. If your font is too small and<br />

recruiters struggle to read it, they simply won’t bother.<br />

• Under Page Layout, select Margins > Normal (1”), or if you need more<br />

room: Narrow (.5”).<br />

• Keep it simple! You only need to know how to use the Tab key, create<br />

bullets, and make easy font changes (bold, italic, all caps). That’s it!<br />

For more formatting tips, see page 7 How to Format & Get to 1 Page.<br />

Stick closely to the format we suggest in this handout. Resumes follow a<br />

common layout for a reason—so employers can easily locate the<br />

information they need. Don’t make it hard on them!<br />

D O N O T …<br />

… use a Word template or tables, as they may<br />

not be compatible with employers’ online<br />

application systems.<br />

… use pronouns (I, me) on your resume, but do<br />

use them in your cover letter.<br />

… include high school on your resume after your<br />

sophomore year of college.<br />

… list interests or hobbies.<br />

… include a photo.<br />

… write “References Available Upon Request” or<br />

include them. Employers will ask for your<br />

references at the appropriate time (not until<br />

after the interview stage).<br />

YOUR NAME<br />

1 Ben Franklin Drive • Philadelphia, PA 19104<br />

name@student.lasalle.edu • 215.123.4567<br />

linkedin.com/fullname<br />

EDUCATION<br />

La Salle University, Philadelphia, PA<br />

Bachelor of Arts<br />

Major: Communication; Concentration: Public Relations<br />

• GPA: 3.74 (Major); 3.65 (Overall)<br />

• Awards: Dean’s List: Fall 20XX<br />

EXPERIENCE<br />

Media Company, Inc., Philadelphia, PA<br />

Public Relations Intern<br />

• Assisted in event preparation, registration and ‘day-of’<br />

logistics for four signature events<br />

• Increased Twitter followers by 40% in 1 year<br />

Other unique headings. While the headings in item #3 are recommended,<br />

you may add or substitute one or two headings depending on your major or<br />

the unique experiences you’ve had at La Salle. Some options are:<br />

#2. Add your name & contact info<br />

Write your name at the top of the page in all<br />

caps, bold and/or bigger font (14+ point) to<br />

stand out. Align left, right, or centered.<br />

• Include your address, using the one closest<br />

to the job you’re applying to (if a summer<br />

job at home, use your parents’ address).<br />

• Include the best e-mail and phone number<br />

to reach you. Use your La Salle email or<br />

create a simple mikejones@gmail.com. Be<br />

professional; no beerpongchamp@aol.com.<br />

• Include LinkedIn only if it is updated and<br />

represents you positively.<br />

#3. Create 4-5 headings to group items<br />

To neatly organize your resume, you will group<br />

your education, experiences, and activities into<br />

4-5 section headings, explained in detail below.<br />

To make them stand out, use bold and all caps.<br />

Popular headings we highly recommend are:<br />

• EDUCATION<br />

• EXPERIENCE<br />

• LEADERSHIP & ACTIVITIES<br />

• SKILLS<br />

• VOLUNTEER EXPERIENCE - if you’re dedicated to<br />

volunteering/service and want to make this section stand out<br />

• HONORS & AWARDS - if you have a long list of awards to highlight;<br />

otherwise, put awards in bullets under EDUCATION<br />

• MEMBERSHIP - if you belong to professional organizations<br />

• ATHLETICS - if you are a Division I athlete or team captain, or you can<br />

include under the LEADERSHIP & ACTIVITIES section<br />

• RESEARCH EXPERIENCE – only if relevant to your field<br />

• English/Com majors might have a PUBLICATIONS heading<br />

• Education majors: FIELD PLACEMENT and PRACTICUM headings<br />

• Nursing majors: CLINICAL ROTATIONS and CERTIFICATIONS sections<br />

• Science majors: an optional LABORATORY EXPERIENCE heading<br />

• Computer science/IT majors: a detailed TECHNICAL SKILLS section<br />

M o s t relev a n t to<br />

l e a s t<br />

Arrange headings so that the<br />

material most directly relevant<br />

to your desired job appears<br />

first, at the top. THEN, within<br />

each heading, list items in<br />

reverse chronological order<br />

(present to past).<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


Breakdown of Resume headings<br />

C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

EDUCATION<br />

The EDUCATION heading typically comes first for students and recent graduates since it is your degree that has prepared you the most,<br />

up to this point, for the internship or entry-level job. Use this example to set up your education section. List your degrees in reverse<br />

chronological order, starting with the most recent (Master, Bachelor, and then Associate) .<br />

La Salle University, Philadelphia, PA<br />

Bachelor of Arts<br />

Major: Computer Science; Minor: Business Administration<br />

• GPA: 3.70 (Major) 3.58 (Overall)<br />

• Dean’s List: Fall 20XX-Present<br />

• Alpha Epsilon Honor Society (20XX-Present)<br />

Relevant Coursework:<br />

Data Communications Networks<br />

Data Structures and Algorithms<br />

LAN Administration<br />

Computer Architecture<br />

Operating Systems<br />

Digital Electronics<br />

• Know the name of your degree. Are you getting a Bachelor<br />

of Science or Bachelor of Arts? For instance, business<br />

students receive a Bachelor of Science in Business<br />

Administration, Major: Marketing [Accounting, Finance, etc.].<br />

• Date: Your future graduation date should be along the right<br />

margin and worded as ‘Expected May 20XX’.<br />

• GPA: include only if above a 3.0. You may also list the GPA of<br />

your major if it is higher than your overall GPA.<br />

• Awards/Honors: here you can include Dean’s List, honors<br />

societies, or you can create a new heading.<br />

• Coursework (include course names, not numbers) is optional<br />

and only recommended if you do not have relevant<br />

internship or work experience.<br />

Experience<br />

This heading may also be called: RELEVANT EXPERIENCE – or replace the word “relevant” with your industry (ex: MARKETING<br />

EXPERIENCE, HEALTHCARE EXPERIENCE) – INTERNSHIPS, PROFESSIONAL EXPERIENCE, WORK EXPERIENCE<br />

Include all internships (paid or unpaid), jobs (part-time, student worker positions, etc.) AND experiences you have gained that are<br />

relevant to your major or the industry you’re applying to. Relevant experience includes MUCH more than just paid work, such as:<br />

Internships paid or unpaid<br />

Research projects (ex: a semester-long<br />

research project, business proposal,<br />

Bankers’ Day) – optional; include only if<br />

it allows you to display skills you’ve<br />

gained relevant to your industry<br />

Volunteer positions related to the<br />

industry; ex: you volunteered as a Tutor<br />

and are applying to teaching positions;<br />

you organized a fundraising event and<br />

want to go into non-profit fundraising<br />

Leadership roles and on-campus<br />

activities can go here if you executed<br />

responsibilities related to your field (i.e.<br />

you are a Finance major and managed<br />

your club’s budget as Treasurer)<br />

If unrelated to your field, place these in LEADERSHIP & ACTIVITIES (see below)<br />

Follow this format for every experience you list:<br />

Company Name, Philadelphia, PA<br />

Position Title<br />

January 20XX – Present<br />

• Add 3-5 bullets stating what you accomplished in the role, focusing on results. Think about the outcomes of your<br />

efforts, such as: “Planned fundraiser event that drew 500 people and raised $1,500 for cancer research” and skip the<br />

part where you “Cleaned up after the event.” Don’t list basic job tasks.<br />

• Start each bullet with a strong verb (see page 6 Action Verbs for Bullets). Avoid the dull “Responsible for” and<br />

lead with the powerful verb. Ex: Responsible for executing a marketing plan Executed a marketing plan.<br />

• Use numbers to bring your bullets to life. Saying you “Sold products” isn’t impressive, but adding that you<br />

“increased sales 30%” is. Ask yourself how much, how many, how often and sprinkle in numbers where it makes<br />

sense. It adds little to say you presented to an audience of 5, but if the audience was 200 people, add that in!<br />

T O P 1 0 W O R D S<br />

E M P L O Y E R S W A N T<br />

TO S E E O N Y O U R<br />

R E S U M E :<br />

1. Achieved<br />

2. Improved<br />

3. Trained/mentored<br />

4. Managed<br />

5. Created<br />

6. Resolved<br />

7. Volunteered<br />

8. Influenced<br />

9. Increased/decreased<br />

10. Ideas<br />

Source: <strong>Career</strong>Builder Survey, 2014<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

The Order.<br />

Within each section, list your positions<br />

in reverse chronological order, starting<br />

with your current or most recent<br />

position, working backward.<br />

Ideally, your most recent experience<br />

will also be the most relevant to your<br />

major or industry. But what if it’s not?<br />

2015<br />

2014<br />

2013<br />

2012<br />

What if your current job is unrelated to your field? As<br />

we discussed earlier, it is imperative to put relevant<br />

experiences to your major/industry first so they are the<br />

first thing employers see. But sometimes, arranging<br />

items in reverse chronological order puts a part-time job<br />

first and bumps down an important internship. See our<br />

problem and solution to the right.<br />

P r o b l e m S C E N A R I O :<br />

You work part time as a Cashier, but you had a Publishing<br />

Internship last summer. Reverse chronological order places<br />

the Cashier job first, but you know editors will care more<br />

about your publishing experience. You’re stuck!<br />

T H E s o l u t i o n :<br />

Split your experiences into two headings. Then within each<br />

heading, arrange the items in reverse chronological order:<br />

RELEVANT EXPERIENCE for experiences, activities, or projects<br />

directly related to the industry you’re looking to enter. You<br />

might replace the word “Relevant” with the field or industry<br />

(ex: HEALTHCARE EXPERIENCE, NONPROFIT EXPERIENCE)<br />

WORK EXPERIENCE section for all other paid jobs<br />

LEADERSHIP & ACTIVITIES<br />

This heading can also be called: EXTRACURRICULAR ACTIVITIES, VOLUNTEER EXPERIENCE, ACTIVITIES<br />

Include leadership roles, activities, volunteer events, and club membership. You are allowed some flexibility in the way you decide to<br />

structure this section. Here is our suggested layout (the position title in italics, organization name, dates to the right, which can be<br />

written as semesters, and no spaces in between roles). This section can look different from the sections above, as long as yo u:<br />

• Stay consistent within each section and list items in reverse chronological order.<br />

• Use bullets ONLY under titles, positions, or organizations that are relevant to your industry or noteworthy. You do not need<br />

bullets to explain that you simply attended meetings.<br />

Secretary of Public Relations, Student Nurses’ Association of Pennsylvania<br />

Fall 20XX – Present<br />

• Promote involvement and manage communication between students by creating flyers, portal announcements, and<br />

sending out emails to members<br />

• Planned Heart Health week, a university-wide fitness competition that drew 120 participants and motivated them to<br />

eat healthy, drink water, and walk daily<br />

Member, La Salle Rugby Club<br />

Fall 20XX – Spring 20XX<br />

Fundraiser/Volunteer, Philadelphia Race for the Cure<br />

Spring 20XX<br />

• Raised $500 in sponsorship from local businesses and participated in annual race that supports lung cancer research<br />

SKILLS<br />

Only add skills that an employer in your industry would care about and that you are very confident with or fluent in. Include a social<br />

media section only if it’s relevant to your industry (Com, Marketing, DArt) AND you are proud of your personal social media accounts.<br />

• Ask yourself: “If I had to use this application my first day on the job, could I use it comfortably?” Or “If I am asked in the<br />

interview to speak in that language, could I do so without hesitation?”<br />

Computer: Microsoft Office (Word, Excel, PowerPoint, Publisher), Google Analytics, Google AdWords, Adobe Photoshop,<br />

Adobe Premier, Adobe InDesign, Constant Contact, Mail Chimp<br />

Social media: LinkedIn, Twitter, Facebook, Instagram, Pinterest, Tumblr<br />

Language: Bilingual in English and Spanish; Intermediate French (reading, speaking, writing)<br />

S a v e<br />

&<br />

S E N D<br />

Save as a <strong>PDF</strong> titled: Last Name, First Name, Company Name-Resume (File > Save As > next to “Save as type” scroll down<br />

to <strong>PDF</strong>) so that your resume looks consistent whether opened on a PC or Mac. Don’t leave it titled Ge neric Resume.<br />

If the job posting links to an online application, follow the directions exactly. If it says to email your application materials,<br />

copy and paste your Cover Letter – starting with Dear [Hiring Manager’s name] – into the body of the email and attach<br />

your resume (as a <strong>PDF</strong>). Title the email Subject: Application for [Job Title].<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Action Verbs for Bullets<br />

Accomplished<br />

Achieved***<br />

Attained<br />

Completed<br />

Developed<br />

Executed<br />

Finished<br />

Gained<br />

Generated***<br />

Implemented<br />

Improved***<br />

Increased/Decreased***<br />

Installed<br />

Launched***<br />

Maximized<br />

Performed<br />

Prevented<br />

Produced<br />

Programmed<br />

Reached<br />

Realized<br />

Resolved***<br />

Secured<br />

Settled<br />

Simplified<br />

Solved<br />

Streamlined<br />

Won***<br />

Communication skills<br />

Addressed<br />

Advertised<br />

Answered<br />

Briefed<br />

Clarified<br />

Corresponded<br />

Conveyed<br />

Debated<br />

Edited<br />

Explained<br />

Expressed<br />

Facilitated<br />

Interpreted<br />

Interviewed<br />

Lectured<br />

Listened<br />

Narrated<br />

Pitched<br />

Prepared<br />

Presented<br />

Promoted<br />

Recorded<br />

Responded<br />

Spoke<br />

Wrote<br />

Created/Developed<br />

Acted<br />

Adapted<br />

Authored<br />

Blogged<br />

Brainstormed<br />

Composed<br />

Conceived<br />

Corrected<br />

Created***<br />

Designed<br />

Developed<br />

Devised<br />

Discovered<br />

Drafted<br />

Eliminated<br />

Encouraged<br />

Expanded<br />

Facilitated<br />

Formulated<br />

Generated<br />

Improved<br />

Influenced<br />

Initiated<br />

Innovated<br />

Instituted<br />

Introduced<br />

Invented<br />

Launched***<br />

Modified<br />

Originated<br />

Perceived<br />

Performed<br />

Pitched (ideas)<br />

Proofread<br />

Publicized<br />

Published<br />

Revamped<br />

Revised<br />

Shaped<br />

Solved<br />

Customer service skills<br />

Accommodated<br />

Aided<br />

Assisted<br />

Attended to<br />

Catered<br />

Delivered<br />

Eased<br />

Ensured<br />

Facilitated<br />

Fostered<br />

Furnished<br />

Helped<br />

Listened<br />

Maintained<br />

Provided<br />

Serviced<br />

Waited<br />

Leadership skills<br />

Administered<br />

Advised<br />

Advocated<br />

Arbitrated<br />

Bargained<br />

Bolstered<br />

Carried Out<br />

Coordinated<br />

Directed<br />

Encouraged<br />

Expedited<br />

Handled<br />

Influenced***<br />

Intervened<br />

Mediated<br />

Managed***<br />

Motivated<br />

Negotiated***<br />

Operated<br />

Oversaw<br />

Persuaded<br />

Ran<br />

Reconciled<br />

Recommended<br />

Recruited<br />

Resolved***<br />

Solved<br />

Supervised<br />

Trained<br />

Organizational skills<br />

Administered<br />

Arranged<br />

Assembled<br />

Balanced<br />

Cataloged<br />

Classified<br />

Collected<br />

Compiled<br />

Composed<br />

Coordinated<br />

Correlated<br />

Detailed<br />

Developed<br />

Directed<br />

Facilitated<br />

Gathered<br />

Identified<br />

Modified<br />

Obtained<br />

Orchestrated<br />

Ordered<br />

Oversaw<br />

Planned<br />

Prepared<br />

Prioritized<br />

Processed<br />

Programmed<br />

Ranked<br />

Recorded<br />

Revamped<br />

Revised<br />

Scheduled<br />

Streamlined<br />

Structured<br />

Tabulated<br />

Updated<br />

People skills<br />

Addressed<br />

Advised<br />

Advocated<br />

Assessed<br />

Assisted<br />

Cared for<br />

Coached<br />

Comforted<br />

Conducted<br />

Consulted<br />

Coordinated<br />

Cultivated<br />

Demonstrated<br />

Educated<br />

Enabled<br />

Encouraged<br />

Enlightened<br />

Established<br />

Exercised<br />

Explained<br />

Fostered<br />

Guided<br />

Implemented<br />

Influenced<br />

Informed<br />

Inspired<br />

Instructed<br />

Interpreted<br />

Intervened<br />

Lectured<br />

Listened<br />

Maintained<br />

Mentored***<br />

Motivated<br />

Nurtured<br />

Observed<br />

Perceived<br />

Promoted<br />

Read<br />

Reinforced<br />

Restored<br />

Saved<br />

Shared<br />

Spoke<br />

Substituted<br />

Stimulated<br />

Taught<br />

Trained***<br />

Validated<br />

Volunteered***<br />

Problem-solving skills<br />

Adapted<br />

Adjusted<br />

Analyzed<br />

Assessed<br />

Briefed<br />

Clarified<br />

Classified<br />

Compared<br />

Computed<br />

Corrected<br />

Correlated<br />

Critiqued<br />

Debated<br />

Defined<br />

Delineated<br />

Detected<br />

Determined<br />

Diagnosed<br />

Dissected<br />

Eliminated<br />

Evaluated<br />

Examined<br />

Identified<br />

Inspected<br />

Integrated<br />

Interpreted<br />

Interviewed<br />

Investigated<br />

Mapped<br />

Monitored<br />

Observed<br />

Perceived<br />

Ranked<br />

Reasoned<br />

Researched<br />

Reviewed<br />

Screened<br />

Scanned<br />

Solved<br />

Studied<br />

Summarized<br />

Surveyed<br />

Verified<br />

Sales skills<br />

Canvassed<br />

Convinced<br />

Closed (sales)<br />

Built<br />

Fundraised<br />

Generated<br />

Increased***<br />

Pitched<br />

Persuaded<br />

Produced<br />

Prospected<br />

Raised (funds, money)<br />

Secured<br />

Sold<br />

Solicited<br />

Won***<br />

Teamwork skills<br />

Advised<br />

Bolstered<br />

Collaborated<br />

Contributed<br />

Consulted<br />

Combined<br />

Cooperated<br />

Enlisted<br />

Facilitated<br />

Fostered<br />

Joined<br />

Liaised<br />

Mediated<br />

Participated<br />

Partnered<br />

Supported<br />

Sustained<br />

Worked together<br />

***These verbs made the top 15 list of words that hiring managers want to see on your resume —additional words include revenue/profits,<br />

under budget, and ideas. <strong>Career</strong> Builder, 2014, The Best and Worst Words to Have on Your Resume<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

How to Format & Get to 1 Page<br />

MARGINS. The default is Normal (1”).<br />

For more space, under PAGE LAYOUT,<br />

select Margins > Narrow (.05”).<br />

FONT. Stick with a highly legible font<br />

(Times New Roman, Calibri) at 10-12<br />

point. No lower than 10.<br />

SYMBOLS. To break up text go to<br />

the INSERT tab, Symbol to the<br />

right, select one, then click Insert.<br />

SPELL CHECK.<br />

And have at least one<br />

other person read it<br />

over before sending.<br />

EDUCATION<br />

Tab<br />

YOUR NAME<br />

1 Ben Franklin Drive • Philadelphia, PA 19104<br />

name@student.lasalle.edu • 215.123.4567<br />

La Salle University, Philadelphia, PA<br />

Bachelor of Arts Expected May 2017<br />

Major: Criminal Justice; Minor: Management<br />

GPA: 3.74 (Major); 3.45 (Overall)<br />

EXP ERIENCE<br />

Tab<br />

Tab, then keep pressing the<br />

Spacebar until the date hits the<br />

end and is flush right.<br />

U.S. Criminal Investigation Department, Ft. Meade, MD<br />

Intern<br />

Jan. 2014 – Present<br />

Discussed ongoing cases with agents and read case files to better understand<br />

the crime scene environment and the offenders’ actions and motives<br />

Shadowed agents on crime scene calls to observe the meticulous process<br />

involved in handling and storing lab samples and crime scene evidence<br />

Sports Goods Store, Germantown, PA<br />

Sales Representative April 2012 – Jan. 2014<br />

Trained new hires on product features and sales techniques<br />

Balanced the cash register nightly<br />

DATES.<br />

Either spell out the<br />

month or abbreviate —<br />

just be consistent!<br />

If you are currently in<br />

the role, write:<br />

Month 20XX – Present<br />

You can use semesters<br />

(Fall 20XX) to give<br />

context to only being in<br />

a job for 3-4 months.<br />

For seasonal jobs write:<br />

Summers 20XX – 20XX<br />

(Seasonal). Don’t put<br />

future dates, even if you<br />

intend to work there<br />

again.<br />

Within each heading,<br />

the end dates should be<br />

in reverse chronological<br />

order, from present to<br />

past.<br />

If multiple jobs end in<br />

“Present” put the most<br />

relevant one first,<br />

followed by the one<br />

you’ve held the longest.<br />

INDENT. Use the Tab key or select a block of text and use this Indent button . Create clean lines by<br />

indenting only 1x across the page. Either a) indent text and bullets once, down the same imaginary<br />

line (shown here); or b) keep headings and text aligned left and indent only the bullets.<br />

HEADINGS.<br />

Put the heading titles in bold, all<br />

caps, and/or increase the font size.<br />

BULLETS.<br />

Use this button to insert 3-5<br />

bullets for relevant positions.<br />

To save space, use just 1<br />

bullet for past jobs that don’t<br />

add much to your resume.<br />

START each bullet with a<br />

strong action verb in the<br />

correct tense. For jobs you<br />

are currently in, use present<br />

tense – ex: Initiate, not<br />

Initiating – and use past tense<br />

for jobs that ended. Be<br />

careful when adding a new<br />

position to change the job<br />

you just left to past tense!<br />

END bullets with or without<br />

periods (neither is wrong)—<br />

but pick one and stick with it!<br />

SPACING.<br />

Your resume should be single spaced. Highlight all of your<br />

text, right click, and select Paragraph. Or use this button<br />

and select Line Spacing Options. It should look like this:<br />

Lines underneath. Click on this<br />

Borders button and scroll down to<br />

Horizontal Line. This will insert a line<br />

you can move and adjust. For a line<br />

that stays put, highlight the heading<br />

(ex: EDUCATION), scroll down to<br />

Borders & Shading. Under Width, you<br />

can make the line thicker. In the<br />

Preview box, click underneath the<br />

text and a line will appear. Select OK.<br />

Add a space between text and line.<br />

Select the heading again with the<br />

new line. Right click, scroll to<br />

Paragraph. Under Spacing, change to:<br />

Before: 12 pt After: 6 pt<br />

Space out the letters. Select the<br />

heading, right click, scroll to Font.<br />

Select the Advanced tab. Where it<br />

says Spacing: Normal, change to<br />

Expanded then By: 0.5 pt or higher.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Sample Resume<br />

Erika Explorer<br />

1 Ben Franklin Drive • Philadelphia, PA 19104<br />

name@student.lasalle.edu • 215.123.4567<br />

linkedin.com/fullname<br />

EDUCATION<br />

La Salle University, Philadelphia, PA<br />

Bachelor of Arts<br />

Major: Communication; Concentration: Public Relations<br />

• GPA: 3.74 (Major); 3.65 (Overall)<br />

• Awards: Founder’s Scholarship, Dean’s List Fall 20XX – Spring 20XX<br />

Expected May 20XX<br />

RELEVANT EXPERIENCE<br />

Media Company, Inc., Philadelphia, PA<br />

Public Relations Intern<br />

Sept. 20XX – May 20XX<br />

• Assisted in event preparation, registration and ‘day-of’ logistics for four signature events, each drawing<br />

close to 2,000 attendees<br />

• Updated company Twitter handle (5-10 tweets per week), using Google Analytics to monitor performance<br />

• Increased Twitter followers by 40% in 1 year<br />

La Salle University Students’ Government Association, Philadelphia, PA<br />

Vice President of Publicity<br />

Sept. 20XX – Sept. 20XX<br />

• Increased membership of SGA by 25% through new media and recruitment campaign<br />

• Created and publicized first ever Student Appreciation Day for student body of 7,000<br />

WORK EXPERIENCE<br />

La Salle University Office of Financial Aid, Philadelphia, PA<br />

Office Assistant<br />

• Organize office documents; process checks into Banner Software System<br />

• Provide a high level of confidentiality due to services offered in Financial Aid<br />

Sept. 20XX – Present<br />

LEADERSHIP & ACTIVITIES<br />

Student Volunteer Association, Membership Chair<br />

Fall 20XX – Present<br />

• Promote involvement and manage communication between students by creating flyers, portal<br />

announcements, and sending out emails to members<br />

• Increased membership by 20% in 1 year<br />

African American Student Alliance, President (Spring 20XX-Present), Member<br />

Fall 20XX – Present<br />

• Preside over meetings and liaise with the La Salle community in order to promote diversity and unity<br />

among peers<br />

• Coordinate annual MLK Day Event with an approximate attendance of 150+ patrons, which includes<br />

securing lecturers, hiring vendors, and overseeing event set-up and break-down<br />

Christmas Wrapping for Kids, Volunteer<br />

Winter 20XX & 20XX (Seasonal)<br />

Susan G. Komen Race for the Cure, Volunteer<br />

Fall & Spring 20XX<br />

SKILLS<br />

Computer: Microsoft Office (Word, Excel, PowerPoint, Publisher), Google Analytics, Google AdWords<br />

Language: Bilingual in English and Spanish<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


Getting relevant experience before you graduate<br />

C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Experiential Education – a “fancy” term for hands-on learning outside of the<br />

traditional classroom. During Experiential Education<br />

assignments/placements, you have the opportunity to gain related<br />

experience before you graduate and apply what you learn in the classroom<br />

to real-world situations.<br />

At La Salle some majors require experiential education (Nursing, Education,<br />

& Social Work), but for most majors an internship (part-time or full-time) or<br />

co-op is optional. We HIGHLY RECOMMEND that you participate in one or<br />

more internships or co-ops prior to graduation. Interning not only puts you<br />

behind the wheel in your desired industry, it significantly increases your<br />

chances of finding a job upon graduation. According to Bloomberg, 61% of<br />

students who had an internship also had a job offer by the winter of their<br />

senior year.<br />

Internships and Co-ops may be taken for academic credit once you have<br />

complete at least 60 credits and meet any prerequisite or GPA requirements<br />

(ranging from 2.25-2.75, depending upon academic department policies). All<br />

positions must be approved for credit by a departmental faculty adviser.<br />

Types of Experiential<br />

Education at La Salle<br />

Internship, co-op, externship,<br />

practicum, clinical, field<br />

experience<br />

Guess what?<br />

Experiential Education usually counts<br />

towards the “1-3 years of experience”<br />

written in job descriptions! Now there’s<br />

no excuse to say, “Need experience to get<br />

a job, need a job to get experience”.<br />

Differences between Internships and Co-ops at La Salle<br />

Internships<br />

Length of experience: Part-time internships are typically one semester (Fall or Spring), roughly 12 – 15 weeks.<br />

This may vary depending upon the employer’s needs or academic department requirements.<br />

Hours per week: You will be expected to work 12-20 hours per week for the duration of the internship. The<br />

academic department determines the minimum number of hours per week (or per semester).<br />

Salary: Part-time internships may be paid or unpaid. The employer determines the hourly rate for paid<br />

internships.<br />

Grading: All (part-time) internships carry a letter grade. The faculty adviser will require you to complete an<br />

assignment or project such as a journal, research, reflective paper, etc. In addition the employer will complete<br />

an evaluation of your performance.<br />

Credits: Internship courses are 3 credits and take the place of a free elective course. Some departments allow<br />

the internship course to count as a major elective course.<br />

Co-ops / Full-Time Internships<br />

Length of experience: Co-ops are usually 6-month experiences covering a semester plus the summer<br />

(Spring/Summer or Summer/Fall). Full-time internships range from 10 – 15 weeks during one of our semesters.<br />

Hours per week: You will be expected to work 35-40 hours per week for the duration of the experience. The<br />

employer determines the minimum number of hours/week; some may require more than 40 hours per week.<br />

Salary: All co-ops must be paid experiences with the hourly rate set by individual employers. The majority of<br />

full-time internships are also paid; however, some may be unpaid.<br />

Grading: You will receive a pass/fail grade based on assignments or projects required by the faculty adviser.<br />

Assignments typically include a journal and final paper. In addition the employer will complete an evaluation of<br />

your performance.<br />

Credits: Co-op and full-time internship courses are 3 credits and take the place of a free electives, only! Also by<br />

registering the course during Fall or Spring semesters, you will still be considered a full-time student for<br />

purposes of student health coverage, student loans, and on-campus housing.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Cover Letter<br />

A Cover Letter is a 1 page (3-4 paragraph) letter written in direct response to a job or internship opening that allows you to grab the<br />

employer’s attention, explain what you have to offer, and convince them as to why they should hire you for that particular role. It’s<br />

imperative to write your letter with a specific job in mind—either a current opening or a job title you intend to apply to in the future.<br />

Your cover letter allows you use full sentences to elaborate on your resume, make a<br />

clear connection between the employer’s needs (listed in the job description) and what<br />

you have to offer, and display enthusiasm or passion for that job, field, and/or company.<br />

W ritING Your Co ver Let ter<br />

Craft a new, targeted Cover Letter for every job you apply to. Your time will be better<br />

spent creating and sending one personalized letter per day rather than blasting out 50<br />

generic ones. How do you react to mass emails—delete them? Employers hate spam too.<br />

Think like the employer. The employer wrote or approved the job description—so<br />

use it as your guide. Keep the the job description open as you are writing your cover<br />

letter so that you can show examples of how you meet those needs. Avoid writing a<br />

generic letter without a job in mind. If you don’t see an opening yet, simply Google the job<br />

title you hope to apply to in the future (i.e., Financial Analyst, Geologist, Marketing Intern),<br />

identify common requirements, and target your content to that title.<br />

Identify 3 key qualities, skills, or responsibilities the employer wants in an ideal<br />

candidate. Highlight important phrases that make you think “I can do that” or “I have done<br />

that!” Pull those words into your cover letter. Then back them up with examples from your<br />

internship, classes, or part-time jobs that shows you have achieved similar results,<br />

completed related duties, or displayed similar qualities (time management, teamwork).<br />

Be concise—only offer examples relevant to the job you are applying to, and write<br />

in a professional tone, matching your industry’s vibe. For conservative fields, keep<br />

it formal. For creative fields (writing, graphic design, advertising), sell yourself in<br />

the same language you’d pitch a story or idea. Either way: be professional.<br />

DO<br />

Stick to 1 page. Keep it concise.<br />

Use pronouns (I, me)<br />

Use full sentences<br />

D o N o t …<br />

… address it “To Whom it May<br />

Concern”—do your best to find the<br />

correct contact person.<br />

… start with: “My name is …” as the<br />

employer can see your name in your<br />

sign-off.<br />

.. repeat your resume word-for-word.<br />

Use your cover letter to elaborate.<br />

… talk about what the job can do for<br />

you. The employer is interested in<br />

what you can uniquely offer.<br />

… write “I’m probably not the best<br />

candidate” or “Even though I don’t<br />

have experience.” Why talk them<br />

out of hiring you? Focus on the<br />

positive: what you can offer.<br />

… be casual, sarcastic, or immature.<br />

Avoid “Ever since I was a kid, I<br />

dreamed of…” Keep it professional.<br />

Use your C over Letter to<br />

Co n n ect t he Dots for t he emp lo yer<br />

Scenario: You are<br />

a senior applying<br />

to a Public<br />

Relations job. You<br />

identify this<br />

responsibility from<br />

the job description<br />

as one you want to<br />

highlight.<br />

J o b D e s c r i p tion:<br />

“The ideal candidate will have<br />

public speaking experience and<br />

should be comfortable in front of<br />

large audiences.”<br />

You have a<br />

similar<br />

experience<br />

on your<br />

resume,<br />

but the<br />

employer<br />

might miss<br />

the<br />

connection.<br />

R e s u m e :<br />

Activities Club, Jan. 20XX-Present<br />

Public Relations Chair<br />

• Presented an educational<br />

workshop to 800 college<br />

students on how to engage in<br />

responsible social behaviors.<br />

C o v e r L e t ter:<br />

“I am very comfortable speaking in front of large audiences. My<br />

public speaking experience includes having presented an<br />

educational workshop to 800 students on the risks of binge<br />

drinking and tips on how to safely engage in social activities.<br />

Attendees rated the presentation a 4.5/5 for effectiveness.<br />

Use your Cover Letter to make a clear connection for<br />

the employer between what the job requires and<br />

what you can offer.<br />

Pull a few key phrases from the job description while<br />

blending in your own examples to prove that you can<br />

meet the job requirements.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Cover Letter Format<br />

YOUR NAME<br />

1 Ben Franklin Drive • Philadelphia, PA 19104<br />

name@student.lasalle.edu • 215.123.4567<br />

LinkedIn: linkedin.com/fullname<br />

Date<br />

Chad Brooks, MPH<br />

Vice President of Public Health Operations<br />

City Health Organization<br />

123 Ben Franklin Dr.<br />

Philadelphia, PA 19102<br />

Dear Mr. Brooks,<br />

I was very excited to learn of your opening for a Public Health Intern at City<br />

Health Organization, which I saw advertised on idealist.org. As a junior pursuing a<br />

B.S. in Public Health at La Salle University with several years of leadership,<br />

community service, and outreach experience, I am confident that I would offer a<br />

great contribution to your company.<br />

Throughout my college experience, I have been heavily involved in community<br />

projects that allowed me to develop strong advocacy and leadership skills. As a<br />

Zipcar Brand Ambassador in Philadelphia, I had the opportunity to interact with<br />

people from various socio-economic backgrounds and to learn how to convey an<br />

organization’s vision to the public. In addition, as a member of the Violence<br />

Against Women Act, I advocate on behalf of students on how to increase<br />

awareness about assault on campus. In addition, for the past 3 years as Resident<br />

Assistant, I have served as a peer mentor to 80 college students and implemented<br />

educational activities around diversity, campus safety, and academic performance.<br />

By holding this leadership position, I have learned to focus on others’ needs and<br />

find ways to help students thrive in the community. My ability to connect with and<br />

relate to people should prove to be an asset to your organization.<br />

I am particularly interested in your public health program in light of the dire need<br />

for health improvement in the United States. CHO’s innovative approach to<br />

creating a team of Health Educators to conduct site visits and personally work to<br />

repair the needs of the community is one that amazes me.<br />

I would appreciate the opportunity to share more with you about the ways I can<br />

contribute to your company. I have attached my resume, and please do not hesitate<br />

to contact me at (215) 123-4567 or name@student.lasalle.edu if you have any<br />

questions. Thank you for your time. I look forward to hearing from you.<br />

Sincerely,<br />

Your Name<br />

Use the same header<br />

as your resume to<br />

create a uniform look.<br />

If sending via email, copy from here down<br />

and paste the content into the body of the<br />

email; attach your resume as a <strong>PDF</strong><br />

P e r s o n a l Touch<br />

Be sure to address your cover letter to<br />

a specific contact person. If not<br />

offered, search the internet to find the<br />

name of the hiring manager. Writing<br />

“To whom it may concern” or “Dear<br />

Hiring Manager” looks like junk mail.<br />

1 st Para. Intro<br />

State your interest in applying to the job<br />

or internship (using the exact job title<br />

and company name) and how you found<br />

out about the job (website, personal<br />

referral). Next, describe who you are<br />

(year, major), and offer a brief “thesis<br />

statement” with the top three reasons<br />

you are a strong fit for this role. Be<br />

prepared to back these up with examples<br />

in the following paragraphs.<br />

2 nd Para. I can offer what you need<br />

Elaborate on each of the three reasons<br />

you believe you are a strong fit to the<br />

job. Intertwine key phrases from the job<br />

description that you feel you can meet,<br />

and use EXAMPLES from your work or<br />

college history to show the employer<br />

what you are capable of. Examples can<br />

include ways in which you have achieved<br />

related results, executed similar duties,<br />

or exhibited the desired qualities<br />

(communication, team work, etc.). Use<br />

keywords or jargon common to that<br />

industry or field.<br />

3 rd Para. Why this company/role?<br />

Employers, not surprisingly, are drawn to<br />

candidates who express a genuine<br />

interest in their company or position.<br />

Google the company and browse its<br />

website and social media to ensure that<br />

you know the services or products it<br />

offers. Ask yourself: why is this company<br />

one you’re interested in applying to?<br />

What separates it from competitors—<br />

what does it do better or uniquely?<br />

H o w t o<br />

f i n d the<br />

R i g h t<br />

c o n t a c t<br />

p e r s o n<br />

1. Use Explorenet, La Salle’s job database—it is password<br />

protected for students only, so employers list their full contact<br />

info (a major perk over public job boards like Monster.com)!<br />

2. Use the email address as a clue for your search (Ex:<br />

jsmith@mercyhospital.com, Google “J Smith, Mercy Hospital”)<br />

and you’ll find Julie Smith, Nurse Recruiter. Address it to her.<br />

3. Call the company and ask!<br />

4th Para. Closing<br />

Politely request that the employer invite<br />

you for an interview. Include the exact<br />

ways to get in touch with you (phone,<br />

email) in case your resume gets<br />

separated. Thank the employer for their<br />

time and say that you look forward to<br />

hearing from them soon.<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Additional Resources<br />

Aside from face-to-face networking, the Internet is a goldmine when it comes to looking at various careers, organizations, and<br />

positions. Another great place to look for positions and research a potential career is by browsing, even joining, a professional<br />

affiliation in relation to your major/industry. The lists below are just suggestions. There are MANY more out there!<br />

For <strong>Career</strong> Research<br />

<strong>Career</strong> Insider – accessible via your MyLaSalle portal under Campus Resources > Employment Services. It’s an online career<br />

library for info on occupations, industries, and tons of job search advice.<br />

Wet Feet (www.wetfeet.com) – career/employer research and job site. They also have multiple industry/career specific<br />

resources one can use for writing a resume, job interview, strategy questions, etc.<br />

The Riley Guide (www.rileyguide.com) – reliable Internet source for employment opportunities and resources.<br />

Occupational Outlook Handbook (www.bls.gov/oco) – online occupational info from the US Bureau of Labor Statistics<br />

For Job Searching<br />

Campus Philly (www.campusphilly.org) – insider guide to local internships, jobs, and career events. Campus Philly also<br />

hosts virtual internship fairs, gives you details on popular spots in various Philly neighborhoods, and a lot of other fun<br />

information to follow.<br />

PA Civil Service Commission (www.scsc.pa.gov) – Civil Service jobs located in Pennsylvania. These jobs are in various<br />

industries from business, retail, outdoor/science, criminal justice, and more.<br />

PhillyJobs (www.phillyjobs.com) – open job listings in Philadelphia and throughout the Tri-State area.<br />

Indeed (www.indeed.com) – a search engine that finds jobs listed on ALL the major job boards, newspapers, associations,<br />

and company career pages.<br />

USA Jobs (www.usajobs.gov) – THE job site for ALL US government job openings.<br />

Idealist (www.idealist.org) – jobs, career events, and information in the non-profit sector.<br />

Professional Affiliations by Major<br />

Accounting & Finance<br />

The American Finance Association, American Society of Women Accountants, National Association of Black<br />

Accountants, American Bankers Association, American Institute of Certified Public Accountants<br />

Marketing<br />

American Marketing Association, eMarketing Association, Social Media Club<br />

Human Resources<br />

The Society for Human Resource Management, National Human Resources Association<br />

Management<br />

American Management Association, National Management Association<br />

Communication<br />

National Communication Association, Association for Business Communication, Broadcast Education Association<br />

Education<br />

National Education Association, American Federation of Teachers, American Educational Research Association,<br />

National Association for the Education of Young Children, National Association of Bilingual Education<br />

Computer Science/Information Technology<br />

Association for Information Science and technology, Association of Information Technology Professionals<br />

Geology/Earth Science<br />

Geological Society of America, American Geological Institute, Association for Women Geoscientists<br />

Biology<br />

Association of Applied Biologists, Public Library of Science, The Wildlife Society, American Medical Association<br />

Criminal Justice<br />

Academy of Criminal Justice Sciences, National Association of Blacks in Criminal Justice, International Association of<br />

Women Police, American Probation and Parole Association<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.


C A R E E R SERVIC E S<br />

Bus iness Building • O ffice #128<br />

215.951.1075 • email: careers@lasalle.edu<br />

Dress for success<br />

Upon meeting a recruiter or a professional contact, your attire and look says a lot about you before words leave your mouth.<br />

While each company may have it’s own dress code, it is always appropriate, and necessary, that you wear professional attire.<br />

Men<br />

Dress business professional -- wear a suit – for interviews and<br />

job fairs.<br />

• Solid colored, conservative suit<br />

• Conservative tie<br />

• Polished shoes (not scuffed)<br />

• Match your shoes, belt, and socks – no athletic socks!<br />

• Portfolio or briefcase<br />

• Short, well-styled hair<br />

• Clean shaven face is best or well-groomed facial hair<br />

• Go light on the cologne!<br />

Women<br />

Dress business professional -- wear a suit – for interviews and job fairs. The goal is to look polished and professional:<br />

• Conservative suit<br />

• If wearing a skirt, it should hit at your knee (about 24” in length) and be sure to wear stockings (no bare legs)<br />

• Shoes should be close-toed, and you can either wear flats or heels at no higher than 3” (no stilettos)<br />

• Conservative, high-cut shirts<br />

• No dangly earrings or gaudy jewelry<br />

• Nails: make sure they are not chipped and wear a color that is muted (like a nudish-pink)<br />

• Don’t over-do the perfume<br />

Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.

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