Career Directions 2016 PDF
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C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Your guide to beginning your career journey<br />
Your second two years at La Salle is not only a culmination of your life as a student, it’s also the time you should start<br />
planning for what will hopefully be a long and successful journey to a fulfilling life after La Salle! That’s what <strong>Career</strong><br />
<strong>Directions</strong> II is all about: helping you get a head start on your life as a “La Salle alum”.<br />
The best way to ensure the success of any voyage is careful planning. Ideally, you want to chart your course by having<br />
some idea of where you want to go. The third and fourth stages of Explore U continue the idea of charting your course<br />
so as to have a smooth job search to reduce stress and a sense of confusion upon graduation; juniors and seniors, you<br />
are at either one of those stages.<br />
Explore U<br />
Stage 1: Explore your potential – Freshman Year<br />
Your first step toward defining your academic and career goals will be to accurately assess your skills, interests, and<br />
values as well as explore your choice of majors and potential careers by:<br />
Taking a self-assessment such as Focus 2 or the Self-Directed Search<br />
Speaking with academic advisors about scheduling, available majors, and minors<br />
Consulting with a career counselor to find out how to make the most of your first two years<br />
Stage 2: Explore your possibilities – Sophomore Year<br />
You will continue to explore future career options, confirm your major, and learn about various experiential education<br />
opportunities. You will be encouraged to:<br />
Begin to define short, and long-term, career goals<br />
Talk with upperclassmen, alumni, and faculty about majors or minors<br />
Write a goals statement describing how your education connects to your future career<br />
Build your portfolio and resume<br />
Join on-campus clubs and organizations of personal interest and/or those affiliated with your major<br />
Stage 3: Explore through performance – Junior Year<br />
Learning beyond the classroom is a critical component to further defining your career goals, gaining practical<br />
experience, and enhancing your skills. You can accomplish these goals by:<br />
Participating in internships, co-ops, and summer jobs<br />
Participating in <strong>Career</strong> Services events, job fairs, on-campus recruiting, and workshops<br />
Considering study-abroad programs or travel/study courses<br />
Getting involved in volunteer experiences<br />
Join professional affiliations in accordance with your major<br />
Stage 4: Explore paths to your future – Senior Year<br />
As you refine what it means to be successful, you will also need to understand the steps necessary to achieve your postundergraduate<br />
goals, be they employment, graduate or professional school, or long-term volunteer work. As a senior,<br />
you will continue to:<br />
Refine your resume and hone your interview skills<br />
Connect with employers and investigate further educational options<br />
Build your network of career and personal contacts<br />
Prepare for your long-term career goals<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Explorenet: La salle’s best kept secret<br />
Explorenet is our job posting and recruiting database. It can help you start your job search, participate in on-campus<br />
recruiting, search for job openings, and connect with employers and alumni.<br />
Getting into explorenet is easy! Simply log-in to your MyLaSalle Portal, click “tools” in the upper right-hand corner, and then<br />
click “explorenet”. You may be asked to complete your explorenet profile before proceeding to use explorenet’s features.<br />
Don’t worry, it should only take a minute!<br />
Finding and getting into explorenet<br />
To log-in to explorenet, first log-in to your MyLaSalle Portal,<br />
click “tools”, and then explorenet.<br />
Explorenet tabs and functions<br />
Home – View your newsfeed, check the status of a job/employer you are following, see upcoming on-campus interviews,<br />
and a variety of other career-related resources.<br />
Profile – This page contains your personal and academic information. Complete this sections and keep it updated so that<br />
we can send you targeted job postings.<br />
Documents – Upload and store your resumes, cover letters, transcripts, writing samples, and other documents you may<br />
need to apply to a job.<br />
Resources – Allows you to research careers using “<strong>Career</strong> Explorer”, take a short self-assessment to see what careers<br />
match your personality and strengths using “<strong>Career</strong> Finder”, view our office handouts in the “Document Library”, or ask<br />
for “<strong>Career</strong> Advice”.<br />
Jobs – Search for jobs, internships, and co-ops; these postings are both regular and on-campus recruiting opportunities.<br />
You can filter search criteria, use keyword searches, save searches, and favorite jobs – all to make the job search easier!<br />
You can track your applications and view jobs both within and outside of the Philadelphia region that are posted to the<br />
“NACElink Network”.<br />
Employers – Search for employers using the directory and favorite them for quick access. You can also search and favorite<br />
contacts that work in different organizations.<br />
Interviews – Allows you to view requested and scheduled interviews.<br />
Events – Find and RSVP to career-related events on campus. These include workshops, job fairs, information tables,<br />
information sessions, and more!<br />
Calendar – View the dates of job fairs, workshops, information tables, information sessions, resume submissions, oncampus<br />
recruitment/interviews, and more!<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
<strong>Career</strong> counseling and self-assessment<br />
<strong>Career</strong> Counseling<br />
So you’ve heard that there are not any jobs for English majors or that Information Technology is a hot field right now? Do<br />
you think you need a biology degree to go to medical school? There is a lot of conflicting advice out there to sift through.<br />
The staff at <strong>Career</strong> Services is constantly researching new fields, developing new job leads, and talking to human<br />
resources professionals and graduate school admissions counselors.<br />
Being a La Salle student, you have the opportunity to meet with a <strong>Career</strong> Counselor for FREE as often as you need<br />
throughout your ENTIRE four years. We can help you with resumes, job search prep, cover letters, interviews, and so<br />
much more. Make an appointment on explorenet that best suits your available day and time!<br />
FOCUS 2 Self-Assessment<br />
The FOCUS 2 Self- Assessment is a web-based program that assesses your skills, interests, and values, and provides you<br />
with career options and information regarding salaries, statistics, and the kind of education needed to obtain such a<br />
career. Based upon your answers to a few quick surveys, FOCUS 2 statistically determines which fields you may be<br />
happiest in.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
On-Campus Recruiting<br />
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Our on-campus recruiting brings the jobs to you – literally! Major corporations, companies, social service/non-profit<br />
organizations, and government agencies come to La Salle to interview students seeking internships and/or employment.<br />
The program is open to all students, but being able to apply to opportunities depends on what class level the employers are<br />
looking for. Different companies and industries recruit during different times of the year. Many of the on-campus recruiters<br />
seek students of any major for open positions.<br />
Here’s all you need to do<br />
<br />
<br />
<br />
<br />
<br />
<br />
Have your resume reviewed and approved by a <strong>Career</strong> Counselor<br />
Sign-in to explorenet and complete your profile as well as upload your approved resume<br />
Check the link that says, “Campus interviews I qualify for” to see what is available to you<br />
Apply to each job in which you are interested<br />
If selected by the employer, select an interview time and show up<br />
IT’S THAT EASY! No travel, no transportation confusion, and no getting lost inside a giant building<br />
Interview Feedback<br />
A special feature of our on-campus recruiting program allows you to meet individually with a <strong>Career</strong> Counselor to find<br />
out how well you did during your interview(s). Feedback is provided by recruiters and we can discuss it with you via an<br />
appointment OR during walk-in hours from 1:00 – 3:00 Monday through Friday.<br />
The end is in sight: Evaluating and accepting offers<br />
Like everything else in the process, there are standards and etiquette that the insiders know. How are you supposed to<br />
learn them? We’ll tell you.<br />
When you evaluate an offer, take into account the salary, benefits, geography, advancement potential, corporate culture,<br />
and opportunities for further education. When you accept an offer, you have to let everyone else know that you’re off the<br />
market. How do you do that with tact? Accepting an offer should not be done lightly. Once you accept, you have an<br />
obligation to fulfill. So be sure it’s what you really want. <strong>Career</strong> Services can give you the guidance to handle any situation<br />
that comes your way.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
How to create your 30-second commercial<br />
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
This is a brief synopsis of your academic and work experience. It is the best way to respond to the question,<br />
“Tell me about yourself”.<br />
I am a __________________ at La Salle<br />
Undergraduate/Graduate Student<br />
University majoring in _______________.<br />
Major(s)/Concentration/Minor<br />
I am currently working/interning/have a<br />
rotation at __________________ as a<br />
Company<br />
__________________.<br />
Role<br />
You will use it under the following situations:<br />
• Introducing yourself at a networking event or <strong>Career</strong> Fair<br />
• For a Job Interview. (Modify your “commercial” to the<br />
needs of the job)<br />
• You unexpectedly meet someone in elevator, office, etc.<br />
I am responsible for:<br />
_______________________________.<br />
Briefly list major accountability expressed in terms of outcome<br />
Summary of prior experience, if relevant<br />
I bring three key strengths to each position I<br />
have held:<br />
a) _______________________________<br />
b) _______________________________<br />
c) _______________________________<br />
I currently/will be looking for<br />
_________________________________<br />
What do Employers Want<br />
to see?<br />
How are you supposed to know what an<br />
employer wants to see in a potential employee?<br />
The answer is actually quite easy to find: The job<br />
or internship posting lists the exact<br />
qualifications the employer is seeking. Work<br />
those industry keywords and phrases into your<br />
30 second commercial, resume and cover letter.<br />
Also, recruiters in a 2015 survey said they are<br />
most influenced by these attributes on college<br />
students’ resumes (in order):<br />
1. Experience. 60% of recruiters expect an<br />
internship; 40% expect any work experience (for<br />
seniors, recent grads)<br />
2. You held a leadership position. Employers are<br />
drawn to candidates who have taken the lead<br />
over people, events, or club operations, whether<br />
as an RA; club President, etc.; or more broadly,<br />
as a team leader who organized volunteer<br />
events, class projects, service trips, etc.<br />
3. Your major. Some employers require certain<br />
majors for internships and jobs.<br />
4. High GPA (3.0+).<br />
5. Involvement in extracurricular activities<br />
(sports, clubs, government associations), which<br />
help show you’ve honed “soft skills”<br />
(communication, teamwork, time-management)<br />
through well-rounded involvement outside of<br />
the classroom.<br />
Source: 2015 Job Outlook, National Association of<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Job Search Strategies: Step 1: Develop a Job Search<br />
Plan, Road Map To Success<br />
Having a solid plan will help you organize your thoughts about what<br />
you want in your career, what types of positions you are seeking<br />
and target the specific companies you wish to work for. It is a<br />
prerequisite to having either networking meeting, a career<br />
conversation meeting or an informational interview. If you are clear<br />
and concise when requesting job search assistance, the person you<br />
are contacting can be more responsive to your needs. They know<br />
what you are seeking and it makes their job much easier. If you<br />
approach one of the above meetings, open ended, the other person<br />
is confused and frustrated and does not know how to help you.<br />
E X A M PLE:<br />
I say to my friend, I am very hungry, what<br />
should I eat? (Open-ended) My friend will<br />
suggest a million things, not knowing what<br />
will hit the mark. On the other hand, if I say<br />
to my friend, I am hungry, I want to eat<br />
meat and I have limited time, what should I<br />
eat? (Specific and directional) My friend will<br />
probably suggest a fast food joint.<br />
So, you need to do your homework and<br />
research before you have a networking or<br />
career conversation meeting to convey to<br />
your contact that you know who you are<br />
and where you want to go. This will guide<br />
them in ways they can help you. In other<br />
words, you have to do all the ‘heavy-lifting’<br />
and make it easy for them to help you.<br />
Refer to Hand out,<br />
Job Search Strategies: 2: Preparing for<br />
Your Networking Meeting<br />
Step 2: Preparing for and conducting a<br />
networking or career conversation meeting<br />
and /or an informational interview.<br />
Provide answers to the categories below,<br />
and you will have a solid job search plan. If<br />
you are not clear on your direction, then<br />
your career counselor can help you along<br />
your way to self- discovery.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
Networking: Cultivating Your Contacts<br />
Why Networking? And, why do I have to interview other individuals to find a job?<br />
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
One of the most effective ways to land a great job is by tapping the Hidden Job Market. This is a market of jobs that are not<br />
posted or advertised but ones that your network may know about. About 80% of jobs are not advertised; they are filled<br />
through networking, inside contacts, and word-of-mouth. Most students just go to Internet job posting sites and think that<br />
their job-searching is complete. Based on statistics, you need to rely on additional job seeking strategies.<br />
The key point is to grow your network. Your network is a group of individuals that can help with your job search and may<br />
know when opportunities in your field of interest become available.<br />
Top Tactics for Expanding Your Network and Successfully Penetrating the Hidden Job Market<br />
<br />
<br />
<br />
<br />
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<br />
Join industry related groups such as professional organizations, Meet-Ups, Chamber of Commerce, etc. Consider<br />
taking on a leadership role, join a committee or give a presentation<br />
Pay attention to the news: Stay on top of what is happening with companies on your target list, and who you<br />
may know who already works there<br />
Search Company “<strong>Career</strong>s” pages. Research and target companies you are interested in—a lot of companies will<br />
post on their own website and not go to external job boards or recruiters.<br />
Build and maintain relationships with job recruiters. Update your resume every few months and send them the<br />
latest version<br />
Place yourself in an online resume bank. If contacted you are not obligated to accept an interview. However. It is a<br />
good way to stay on top of your professional game.<br />
Use LinkedIn. Keep your profile fresh and up to date. Join LinkedIn groups, and participate in relevant LinkedIn<br />
discussions in your major. Personally invite individuals who you have recently met and /or who are in your desired<br />
field to connect.<br />
So now you are meeting new people through the tactics listed above. You are curious about their background, how they<br />
secured their job, and want to see if they know of any openings in your field, or if they can introduce you to others in your<br />
field. NEVER ASK ANYONE FOR A JOB!<br />
Here is a format you can use to conduct a successful informational interview<br />
- Call them on the phone, if they do not answer, leave a message, then follow- up by sending an email.<br />
- Introduce Yourself: (This is where your 30 second speech really comes in handy)<br />
Hello, my name is _____and I am a ____major at La Salle University. I will be graduating ________ and am looking to<br />
start a career in________. (_______has suggested that I contact you OR, I met you at________ OR, I found your profile<br />
when I was looking up Alumni who work in this _________ (field).<br />
Example:<br />
“I would like to set up an informational interview with you that should take no longer than 30 minutes. I appreciate your<br />
time and any insights you could provide. We could speak over the phone, in person in your office or meet for coffee.<br />
What day and time within the next few weeks are you available?”<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
Networking: Informational Interview<br />
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
1. Attend and Start the meeting<br />
Repeat your phone intros, and/or use a version of your 30 second-commercial<br />
2. Begin by making small talk<br />
Here are several conversation starters: How was your weekend? What are your plans for this week? Provide<br />
commentary on the weather. If you are in person’s office, you may notice pictures, hobbies, etc. Ask them about<br />
what you noticed.<br />
3. Explain the purpose of the meeting<br />
I am interested in your profession, I would like to know more about your background, how you entered this<br />
profession, and about your current role. I would like to share my job search strategies (Elements of Your <strong>Career</strong> Plan)<br />
with you and get your feedback and suggestions on my next steps.<br />
4. Explain why you are looking for a job<br />
Provide a concise description of what you want to do, e.g. I am looking to enter the accounting field<br />
5. Explain why you are qualified<br />
Describe your top 3 strengths related to your field, e.g. I am Treasurer for 2 Campus Groups and have had<br />
accounting internships for the past 3 summers. I have learned to prepare individual income tax returns and fiduciary<br />
tax returns for estates and trusts, balance budgets, analyze and control inventory and prepare financial reports.<br />
6. Explain what results you have achieved that sets you apart from others<br />
What is unique about you? How do you differentiate yourself? E.g. I was the first in three years who balanced the<br />
budget and increased revenue for my fraternity. E.g. Saved 30% of my tax clients’ money on their returns.<br />
7. Informational Interview Questions you can ask (These are suggestions. You do not need to ask all these questions at<br />
once. Assess the pace of the interview and ask the relevant questions at the appropriate times)<br />
How did you get into this field…obtain your job?<br />
What is a typical day like in the job your presently hold?<br />
What are your responsibilities?<br />
What types of training do companies give to people entering the field?<br />
What aspects of a career in this field do you consider good….bad?<br />
What professional associations in this field can I join or visit?<br />
What is the market demand for people in this field?<br />
I would like to conduct more informational interviews, would you mind referring me to a few other people with who<br />
you think it would be interesting for me to talk?<br />
8. Show them your <strong>Career</strong> Plan and ask for guidance<br />
Are you aware of opportunities in my field? Especially the companies I am targeting. Can you provide me feedback<br />
on my resume and job search strategy. Could you introduce me to others who may know?<br />
9. Ask what you could do to help them<br />
During your small talk session listen to what are their needs, refer back to that and see if you could help. OR, just ask<br />
the question, “How can I be of help to you?”<br />
10. Close the session<br />
Thank you for your time and suggestions. Can I check back with you next week or so to see if you have other<br />
suggestions for me?<br />
11. PS: Do not leave session without at least contact information of another person that can potentially help you.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
LinkedIn: A Student’s Guide<br />
How to make your profile pop<br />
1) Use a Picture<br />
Upload a professional looking picture (i.e. dressed in business professional attire versus a selfie in your dorm room) and check to make<br />
sure your profile picture is not: blurry, dark, unflattering or cluttered. (See next page.)<br />
2) Add Groups<br />
You can belong to up to 50 groups on LinkedIn. Once you belong to a group, you can<br />
email any of its members. This will allow you to network with people who work in your<br />
desired field or in a new industry you’d like to enter. Join the LinkedIn groups of the<br />
professional organizations you already belong to. Students are also allowed to join the<br />
“La Salle University Alumni Network,” which will connect you to 6,000+ alumni.<br />
How do you find Groups? On the top of your profile where it says “People –<br />
Search”, click on the down arrow you’ll see a list of things for which you can search.<br />
Select “Groups” off the list. You can type words into the search box and click the<br />
little magnifying glass. Then you will see a list of groups.<br />
3) Proofread Your Profile<br />
Reread your profile out loud and have someone else look it over as a second set of eyes.<br />
Watch for typos, grammatical errors, and misspellings.<br />
<br />
<br />
<br />
<br />
W h y J o i n ?<br />
To find contacts for informational<br />
interviews by joining groups, such<br />
as the La Salle University Alumni<br />
Network (see next page).<br />
To discover job leads using<br />
LinkedIn’s jobs directory<br />
To research companies and<br />
connect with their employees<br />
To stay on top of news and events<br />
in a career or industry<br />
4) Invite People to Join Your Network<br />
Use the “Connect” button to invite coworkers, supervisors, peers, faculty, and family and friends to join<br />
your network. Write a message to each individual instead of the generic “I’d like to add you to my<br />
professional network” invite. If you have not been in contact with them recently, you can give them a<br />
quick update. At the end of your quick update you can note, “I’d like to keep in touch by adding you to<br />
my network on LinkedIn.” What if you don’t know who to invite? Start with the list that says “people<br />
you may know” which is located in the “Home” menu at the top of your profile pag e.<br />
5) Add Skills<br />
Under the Skills & Endorsements heading, you can add skills you possess. These are words and phrases that are pre-defined by LinkedIn.<br />
If you select yes to “I want to be endorsed,” your connections can endorse that skill. The more contac ts who backup your skill, the<br />
better it looks, and the higher that skill will rise to the top of that section.<br />
6) Ask for Recommendations<br />
Recommendations help potential employers trust that you are, in fact, that hard-working, trustworthy, and dependable employee you<br />
say you are. Collect recommendations from one or more of your bosses (from jobs, work-study positions, or leadership activities) on<br />
LinkedIn. Not comfortable asking your old boss to write you a recommendation? Ask a co -worker who knows your work or a client who<br />
can speak positively about an experience they have had working with you.<br />
7) Write a Recommendation for Someone Else<br />
Give recommendations for other people, but do not expect to always receive one back ( and don’t feel insulted if the person doesn’t<br />
recommend you as well.)<br />
“If you Aren’t on<br />
linkedIn, you<br />
very nearly<br />
don’t exist.”<br />
-- Jenny Foss, TheMuse.com writer, career<br />
strategist, and author of the popular<br />
career blog JobJenny.com<br />
8) Strengthen Your Summary Section<br />
Make sure to include noteworthy information: A bulleted list of your areas of<br />
expertise can be helpful for people scanning your profile. What sets you apart<br />
from other candidates in your field? What special skills or knowledge do you<br />
possess that will benefit potential employers?<br />
9) Ask or Answer a Question, or Post Information<br />
If you are member of groups, you can post a question for discussion, share<br />
information, or comment on a post. By doing this once or twice a week, you will<br />
raise your visibility (to employers and recruiters). Remember, if you post a<br />
question or comment, make sure your comments are relevant, positive, and<br />
accurate and that there are no typos or misspelled words.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
P i c t u r e & H e a d i n g Tips:<br />
<br />
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When you create your LinkedIn profile, use<br />
your full name (no nicknames or first and<br />
middle name).<br />
Professional looking pictures are highly<br />
recommended, i.e. a suit or business<br />
professional attire.<br />
If you are interning or working in a relevant<br />
job, you should include the title and<br />
organization in your heading.<br />
Include La Salle University in your Education<br />
section so that it appears in your heading.<br />
Informational Interviewing is a helpful way to network with people in your field, as well as get answers to questions about your<br />
industry, learn more about a typical career path, and receive any suggestions the contact may have. Informational interviewing is not<br />
asking someone to get you a job. When you identify a LinkedIn member who is working in a position or an organization that you ’re<br />
interested in, you can send that individual a private message by clicking “Send a message.”<br />
What Should I Say?<br />
Introduce yourself and state how you found the person’s profile (through a group, th e organization’s profile, etc.) as well as the<br />
connection you may have with them (i.e. if it’s an alumni, you would state that you’re a La Salle student). Next, include why you’re<br />
writing to them. For example, if you’re looking to get an internship in their<br />
organization, you can state that you noticed they work for the<br />
organization and that you have a few questions you hope they<br />
would be willing to answer.<br />
Your message should be short, as the individual is taking the time to<br />
help you. You might even suggest meeting in person or talking over<br />
the phone if that is easier for them. Finally, include a few questions<br />
that you have, how the person can get in touch with you further<br />
(phone, email), and thank them for their time.<br />
How to request an Informational Interview through LinkedIn:<br />
S a m p l e<br />
Informational Interviewing<br />
Good afternoon, Mr. Brown. I am currently a junior at La Salle<br />
University majoring in Political Science. I recently joined the La<br />
Salle University Alumni Network, and found your profile when I<br />
was looking up alumni who work for the City of Philadelphia.<br />
I am looking to start a career in local government, and am<br />
impressed by your role in working for the Mayor’s Office of<br />
Grants. Can you suggest some ways a student could obtain<br />
experience in the local government? I interned for a local<br />
congressman’s campaign, and am in the process of applying for<br />
the Mayor’s Internship program. Also, what is a typical day like<br />
in your role?<br />
I sincerely appreciate any insight you can share. If meeting in<br />
person or speaking over the phone is easier for you, please let<br />
me know. Thank you again for your time.<br />
C o m m o n Q u e s t i o n s<br />
to a s k durin g A n<br />
i n f o r m a tional<br />
i n te r v i e w<br />
• What is a typical day like in your role?<br />
• Why did this type of work interest you, and<br />
how did you get started?<br />
• How did you get your job?<br />
• What jobs and experiences have led you to<br />
your present position?<br />
• Can you suggest some ways a student could<br />
obtain this necessary experience?<br />
• What are the various jobs in this field or<br />
organization?<br />
• What do you like most about this company?<br />
• What is a typical career path in this field or<br />
organization?<br />
• What part of this job do you personally find<br />
most satisfying? Most challenging?<br />
• What were the keys to your career<br />
advancement?<br />
• How did you get where you are and what are<br />
your long-range goals?<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
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215.951.1075 • email: careers@lasalle.edu<br />
Successful Interviewing<br />
Every interview follows a rather predictable pattern of<br />
conversation that proceeds according to this structure:<br />
Warm-up<br />
During the first few minutes of the interview, an employer<br />
will be making a first, lasting impression of you. How you<br />
greet the employer, the firmness of your handshake and the<br />
way you are groomed and dressed will all be a part of this<br />
initial impression. The interviewer may begin with “small<br />
talk” as a means of putting you at ease before moving into<br />
information exchange.<br />
Information Exchange<br />
This is the main part of the interview when you will be<br />
asked the most questions and learn the most about the<br />
employer. If you are prepared for the interview, you will be<br />
able to promote your qualifications effectively as you<br />
respond to questions. Practice your answers as much as<br />
possible so that your responses come easily to you and<br />
sound natural. If you try to create an answer on the spot,<br />
you are more likely to use distracting filler words, such as<br />
“like” and “um.” With practice, you will gain confidence and<br />
become more polished in your presentation.<br />
• Don’t be afraid of short pauses. You may need a<br />
few seconds to formulate an answer. The<br />
interviewer may need time to formulate an<br />
appropriate question. It is not necessary to fill up<br />
every second with conversation.<br />
• Limit your use of “filler” words and phrases such<br />
as, “Umm,” “Like,” or “You know what I mean?”<br />
Practicing your responses helps.<br />
Wrap-up<br />
As the interview is wrapping up, the employer will ask, “Do<br />
you have any questions?” Always ask at least one question<br />
because this demonstrates your prior research and interest<br />
in the job (e.g. “When can I expect to hear from you<br />
regarding a hiring decision?”). Do not ask about salary or<br />
benefits unless the employer brings them up first.<br />
The employer may also ask if you have anything you would<br />
like to add. Use the opportunity to thank the employer for<br />
the interview, summarize your qualifications, and reiterate<br />
your interest in the position. The last impression is as<br />
important as the first impression.<br />
Interview Tips<br />
Plan to arrive for your interview 10-15<br />
minutes prior to the appointed time. If<br />
you arrive earlier, go for a walk, get a cup<br />
of coffee, drive around the block, or sit in<br />
the lobby. Arriving too early confuses the<br />
employer and creates an awkward<br />
situation. By the same token, arriving<br />
late creates a bad first impression. Ask<br />
for directions when making arrangements<br />
for the interview, and add the company’s<br />
number into your cell ahead of time.<br />
Carry a portfolio notepad or a manila file<br />
folder labeled with the employer’s name.<br />
Bring extra resumes and a list of<br />
questions you need answered. You may<br />
refer to your list of questions to be sure<br />
you’ve gathered the information you<br />
need to make a decision. Do not divert<br />
your attention by taking notes during the<br />
interview.<br />
Be prepared to market your skills and<br />
experiences as they relate to the job<br />
described. Employers have problems<br />
that need to be solved by employees<br />
with particular skills; work to describe<br />
your qualifications appropriately.<br />
After the interview, take time to write<br />
down your impressions, remaining<br />
questions and information learned. If you<br />
are interviewing regularly, this will help<br />
you keep employers and circumstances<br />
clearly defined.<br />
Follow the interview with a thank-you<br />
letter. Employers regard this as evidence<br />
of your attention to detail, as well as an<br />
indication of your interest in the position.<br />
For tips on how to write a thank you<br />
letter, see our Job Search<br />
Correspondence handout (link).<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
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215.951.1075 • email: careers@lasalle.edu<br />
Co mmuni cate E ffectively .<br />
Because a job interview is a communication process, your skills will<br />
become more polished over time. It is helpful to remember the<br />
following:<br />
• Speak clearly and enthusiastically about your experiences and<br />
skills. Be professional, but don’t be afraid to let your personality<br />
shine through.<br />
• Listen carefully. You will need to remember what you learn about<br />
the job and make sure you are actually answering the question that<br />
was asked.<br />
• Be positive. Employers do not want to hear a litany of excuses or<br />
bad feelings about a negative experience. If you are asked about a<br />
low grade, a sudden job change, or a weakness in your background,<br />
don’t be defensive. Focus instead on the facts (briefly) and what<br />
you learned from the experience.<br />
• Pay attention to your nonverbal behavior. Smile when greeted,<br />
look the interviewer in the eye, sit up straight with both feet on<br />
the floor, control nervous habits (cracking knuckles, drumming<br />
fingers, etc.).<br />
Prepare For the Interview<br />
Study the job description or job posting.<br />
Then think about your most important milestones: projects,<br />
grades, presentations, and work experiences that make you<br />
proud and align with the job’s requirements. Use your best<br />
examples to concisely tell the story to the interviewer.<br />
Additionally, here are common attributes that many<br />
companies look for. Think through your activities and<br />
experiences and identify those you can use to show you have<br />
these attributes:<br />
Strong communicator<br />
Adaptable/flexible<br />
Able to work in teams<br />
Self-directed/motivated<br />
Demonstrates honesty<br />
and integrity<br />
Goal-oriented<br />
Strong follow-through<br />
Practice your answers.<br />
Employers believe the best predictor of future behavior is<br />
recent past behavior. Ex: Do you know someone who is always<br />
late to class? What’s the likelihood she’ll also be late to work?<br />
That’s the principle of “behavioral-based interviewing,” a<br />
common interviewing technique. Interviewers want to get a<br />
picture of how you behaved in a recent situation because it<br />
will help them determine how you’ll behave in a similar<br />
situation on the job. Answering such questions requires a good<br />
deal of preparation and insight into what employers are<br />
looking for. Think about situations where you performed well,<br />
achieved positive results, or had a positive impact on the<br />
situation. Practice these anecdotes until you are comfortable<br />
with them.<br />
Information courtesy of the National Association of Colleges and Employers<br />
S T A R M e thod<br />
Behavioral questions are the norm in<br />
most interviews. Prepare and organize<br />
your response to behavioral questions<br />
using the STAR method:<br />
S i tu a t i o n – Explain the situation<br />
in detail. Was it a class team? What<br />
was the project? What was difficult<br />
about the project? Illustrate (briefly)<br />
the situation or problem that needed<br />
solving.<br />
T a s k – Explain the task that needed<br />
to be completed or goal you were<br />
working toward.<br />
A c tion – What did YOU do to pull<br />
the team together? What specific<br />
action did you take? Don’t talk about<br />
what “we” did or “they” did. Talk<br />
about your role in the situation and<br />
describe what you specifically did to<br />
address the situation or problem.<br />
R e s u l t * – Discuss the outcome of<br />
the project or team. Did the team<br />
succeed? How did you know the team<br />
was successful? Don’t forget to talk<br />
about the outcomes, whether<br />
quantitative or qualitative.<br />
*LEARNING – If you are asked<br />
about a situation in which you<br />
weren’t successful, talk about<br />
what you learned, how you<br />
modified your behavior, and how<br />
you’ve incorporated this lesson<br />
into your routine.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C o mmon INTERVI E W<br />
Q UESTI ON S Employers As k<br />
1. Tell me about yourself.<br />
2. What do you consider your greatest strengths?<br />
…weaknesses? Give specific examples of each, when you<br />
address your weakness discuss how you are working to<br />
improve it.<br />
3. What are your long-range and short-range goals or<br />
objectives and how are you preparing to achieve them?<br />
4. How has your college experience prepared you for your<br />
career?<br />
5. What lead you to select your major (or field)?<br />
6. *Describe a situation when you went above & beyond<br />
your assigned tasks to complete a project or assignment.<br />
7. What does it mean to you to be a member of a team?<br />
8. *Describe a time when you took a leadership role as a<br />
member of a group or team.<br />
9. What have you learned from participation in student<br />
organizations/volunteer groups/community activities?<br />
10. What major problem have you encountered and how did<br />
you deal with it?<br />
11. *Give me an example of how you convinced your<br />
supervisor to assign you a specific project.<br />
12. *Tell me about a time when you had to deal with a<br />
difficult customer/co-worker/team member.<br />
*Behavioral questions, which draw upon your real-life<br />
experiences.<br />
<br />
<br />
<br />
<br />
C A R E E R SERVIC E S<br />
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Add i tional Ti p s<br />
Make sure your responses are clear and<br />
concise. Watch the interviewer’s body<br />
language. If he/she seem uninterested,<br />
wrap up your answer.<br />
If you can’t think of an answer, say so.<br />
Don’t try to bluff your way through<br />
because the interviewer will know it.<br />
The best candidates are able to speak to<br />
everything on their resume.<br />
Use <strong>Career</strong> & Employment Services to<br />
practice sample questions and participate<br />
in mock interview sessions.<br />
Information courtesy of the National Association of Colleges and Employers<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Job search checklist<br />
Looking for a job can be stressful and confusing, especially without a plan or course of action in mind. This list is a great<br />
place to start after you have picked a career direction in which you are interested in.<br />
I can name two to three job titles/position types that I plan to pursue.<br />
I have researched potential career fields: typical entry-level jobs, typical salaries, best geographic area<br />
for my chosen career path, etc.<br />
I have identified 10 potential employers for the type of work I’m seeking.<br />
I have had my resume/cover letter reviewed by a <strong>Career</strong> Services counselor.<br />
I have developed my 30-second elevator pitch/speech for short encounters with employers.<br />
I have identified 3 individuals who can serve as professional references.<br />
I have prepared for interviews by practicing my responses to typical questions and/or made an<br />
appointment for a mock interview with <strong>Career</strong> Services.<br />
I log-on to explorenet, check the site at least once every week for openings, and have uploaded my<br />
resume.<br />
I have a LinkedIn profile that I actively use and is completed with up-to-date information.<br />
I have targeted specific employers and contacted them for informational interviews.<br />
I have made a networking circle of personal and professional contacts and keep in-touch with them.<br />
I have a list of websites that I check for job openings.<br />
I have a system for keeping track of my contacts, interviews, and other job search activities.<br />
I follow-up each application with a phone-call or email to the employer requesting a job<br />
interview/application status.<br />
I send thank-you letters or emails to every person with whom I interview.<br />
I have reviewed my social media presence to be sure it appropriately represents the professional<br />
image and brand intend to project.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Quick tips on how to handle a job fair<br />
Before the fair<br />
Have an organized and proofread resume prepared and ready to distribute<br />
Don’t try to be overly creative – no fancy fonts or language<br />
Do your research and know what employers will be there<br />
Identify those you definitely want to meet<br />
Have knowledge of their services and prepare specific questions related to their organization<br />
Prepare a 30-second “commercial” or “elevator pitch” about you that will…<br />
Introduce yourself, your major, the type of position you are seeking, and why you are interested in<br />
that employer<br />
Tell all employers how you will help them!<br />
During the fair<br />
Target employers you wish to speak to – remember, the more you approach, the better your chances<br />
of success!<br />
Don’t limit yourself to just your major area<br />
Let employers know you’re truly interested by asking follow-up questions such as…<br />
What is the next step in the process? What does the hiring process look like?<br />
May I have your business card?<br />
How can I follow up on opportunities with your organization?<br />
What courses/opportunities can I invest in to be successful with your organization/industry?<br />
Make a great first impression! Employers are looking for…<br />
Professional appearance that projects confidence<br />
Eye contact and smiles that convey a positive attitude<br />
Good verbal skills that express enthusiasm<br />
What you should NOT do during the fair<br />
Don’t fumble for your resume or chew gum<br />
Don’t monopolize the employer’s time<br />
Don’t ask about salary or benefits<br />
Tip<br />
Plan your attack<br />
Review the employer<br />
directory, index, and<br />
table layout map<br />
After the fair<br />
Send a follow-up (i.e. Thank you) note or email to the reps with whom you spoke<br />
Don’t be afraid to follow-up by telephone if you have a strong interest in the employer<br />
Check out employers’ websites for specific openings or to create your personal profile.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
How to create your “brand”<br />
While you may not be Nike, Disney, or Apple, who you are and how you come across to others are really important in<br />
being successful. Our personal brands are in the spotlight everyday for everyone to see online. Are you putting your best<br />
foot forward? Maybe it’s time for some personal branding.<br />
1. Define your brand and become an expert. Take time to do some soul searching and determine exactly who you are<br />
and what makes up your brand. Use words such as collaborative, resourceful, flexible, forward-thinking, visionary,<br />
diplomatic, enterprising, etc., to describe your persona, culture, and outlook. Whether you are looking to garner<br />
media attention, attract new clients, or build your business, you should focus on becoming an expert in your field.<br />
Avoid establishing an expertise that’s irrelevant to your mission, goals, and vision.<br />
2. Generate brand awareness through networking. Networking is one of the best ways to get known in the industry.<br />
3. Remember the 3 C’s of branding. Clarity, consistency, constancy. Be clear in who you are and are not. Express your<br />
brand across all communication mediums. Determine where you want to fit in (niche of expertise) and then remain<br />
visible to your target audience.<br />
4. Get feedback from those who know you best – at work, home, anywhere. The true measure of your brand is the<br />
reputation others hold of you in their hearts and minds. Notice how they introduce you to others. Ask them what<br />
your top brand attributes and core strengths are that make you, you. If they can easily tell you, then you’ve<br />
successfully branded you.<br />
Adapted from an excerpt on AICPA’s website: http://www.aispa.org/interestareas/youngcpanetwork/resources/career/pages/<br />
Personal Mission Statement, Vision, and Goals<br />
Most companies and organizations have what is called a mission statement. Mission statements are designed to provide<br />
directions and thrust to an organization. A mission statement explains the organization’s reason for being. While a personal<br />
mission statement is different, the core elements are the same. Such a statement helps job seekers identify their beliefs<br />
and values so that they can identify, and apply to jobs at, organizations with similar beliefs and values. Basically, it’s a<br />
statement about who you are and what success looks like to you.<br />
Writing your personal mission statement<br />
1. Identify past successes<br />
‣ 4-5 examples of personal success within the past 10 years; these can be at home, work, community, etc.<br />
2. Identify core values<br />
‣ List 10-15 of your attributes (need help? Google “attribute list”) that identify who you are and your priorities<br />
‣ Once you complete that list, narrow it down to 5 to be of the most focus<br />
3. Identify contributions<br />
‣ Identify ways in which you made a difference/contributed to the world, family, work, friends, community<br />
‣ Identify ways in which you can make a difference/contribute to the world, family, work, friends, community<br />
4. Identify goals<br />
‣ List your priorities in life<br />
‣ List 2-3 short term goals (up to three years)<br />
‣ List 2-3 long-term goals (beyond three years)<br />
5. Write your mission statement based upon above four steps and answers<br />
Remember that a mission statement is not meant to be written once and blasted into stone. You<br />
should set aside some time annually to review your career, job, goals, and mission statement — and<br />
make adjustments as necessary.<br />
Adapted from https://www.livecareer.com/quintessential/creating-personal-mission-statements<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
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215.951.1075 • email: careers@lasalle.edu<br />
Graduate & professional school<br />
You might be wondering...should I go to graduate school? Do I have to take the GMAT, MCAT, LSAT, GRE, Praxis, or PECT<br />
(for PA teachers)? When do I take those exams? How do I prepare? How much do they cost?<br />
Just like applying and analyzing career options, this may seem overwhelming. It doesn’t have to be. <strong>Career</strong> Services isn’t just<br />
about jobs, it’s about preparing your for whatever you do after you leave La Salle, be it law school, medical school, or some<br />
other graduate program. Make an appointment to talk about these options.<br />
We offer FREE practice tests through our partner organizations!<br />
KAPLAN: sign up for a live online practice test that you can take from home. Test dates are available at various times. They<br />
offer practice exams of MCAT, GMAT, LSAT, GRE, NCLEX, DAT, OAT, PCAT<br />
Check www.kaptest.com for details.<br />
THE PRINCETON REVIEW: sign up for an online or in-person practice test. They offer practice exams of GRE, GMAT,<br />
MCAT, and LSAT. Registration for both online and in-person tests can be done through www.princetonreview.com.<br />
Drafting a statement of purpose/personal statement<br />
Typically, a statement of purpose contains the answers to these questions: 1) why this discipline? 2) why this program?<br />
3) why this college/university? 4) what do you intend to do with this degree? However, do check the admissions<br />
requirements as statements can differ from school to school.<br />
Know what the admissions officers are seeking: Don’t make assumptions about your graduate school personal statements.<br />
Many programs simply as you to submit a personal statement without any further information. Other programs will tell you<br />
what to write and ask you questions that they want to be answered by you. Another tip? STICK TO their length<br />
requirements. Long essays tend to be skimmed instead of read – write the essentials in a succinct manner.<br />
Personal, personal, personal: Your personal statement should be about you as an individual. Write about issues, thoughts,<br />
and experiences only if they relate specifically to your personal experiences.<br />
Keep your anecdotes focused on your life after you began college: Omit stories and experiences from childhood through<br />
high school if possible. Since graduate programs are for professionals, writing about your childhood is more appropriate for<br />
an undergraduate essay than one for graduate school. If you feel as though you must include something from your<br />
childhood, use it as the starting sentence of your concluding paragraph.<br />
Know your program and make connections: Among applicants who meet the program’s minimum requirements, they’ll<br />
choose an enthusiastic and informed applicant over one with higher test scores that does not know much about the<br />
program. In your essay, write about professors in the programs whose work interests you and why. Think about things that<br />
genuinely draw you to the school and program. Does it have a close-knit college campus? Is it located in the heart of a city?<br />
Finally, finish with a strong statement about why the school is your top pick (this doesn’t necessarily mean that the school is<br />
your only pick).<br />
Adapted from: https://www.petersons.com/graduate-schools/write-graduate-school-essay.aspx<br />
Brainstorm<br />
What attracts you to the field?<br />
What were your biggest successes at work and undergrad school?<br />
Think of a few stories of your work in the field. How did they go?<br />
What/who inspired you?<br />
What were some pivotal moments during your college/working career?<br />
What motivates you?<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
Graduate & professional school timeline<br />
May (your junior year or 1 year before intended start date)<br />
Begin researching potential schools; request more information.<br />
See which admission exam(s) are needed in order to apply.<br />
Take a free admissions exam practice test – GRE, LSAT, MCAT, GMAT.<br />
Write drafts of your statement of purpose.<br />
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Summer (before your senior year or 10-12 months before intended start date)<br />
Sign up for a admissions exam prep course.<br />
Think money. Check with the schools in which you are researching on their tuition, scholarships and award<br />
packages, Graduate Assistant positions, fellowships, and more.<br />
Create a list of 3-4 schools of most interest and visit each campus. Applying to online programs close to home? Still<br />
try to visit the campus and speak with professors to knock down the Internet barrier.<br />
August<br />
<br />
<br />
<br />
Take your entrance exam of choice. At this point, you can take it again if needed.<br />
Continue going on campus tours and speaking with faculty/staff.<br />
Check application deadlines.<br />
September<br />
Meet with current or old professors that you worked closely with or worked for – make sure they know and<br />
understand your skills, abilities, and work ethic. Ask them to write letters of recommendation.<br />
If necessary, register to take the November GRE or other entrance exam.<br />
Continue drafting and polishing your statement of purpose. Have others read it to give you constructive feedback<br />
and proofreading tips.<br />
October<br />
Request official transcripts from your current or undergraduate institution.<br />
Send those that will be your references your resume, personal statement, etc.; it will aid them in writing their<br />
letter of recommendation for you.<br />
November<br />
Ensure you have all the materials you need to submit a comprehensive application to the school(s) you chose.<br />
Create a plan of action as to when you’ll apply to each school in accordance with their application deadlines.<br />
Winter<br />
<br />
<br />
<br />
Spring<br />
<br />
<br />
<br />
Complete and submit all applications (most are due between January and March. Keep all copies and email<br />
correspondences for your records.<br />
Verify that letters of recommendation have been sent & received by each school.<br />
Fill out the FAFSA. Keep in mind that all graduate students are considered independent for federal aid calculations.<br />
Compare and contrast the offers you receive. This goes for price, academics, and whether or not you can receive a<br />
Graduate Assistantship or fellow position.<br />
Look into alternative loan programs if the financial aid package you receive is not enough.<br />
Accept a school/program and get ready for a higher-level learning experience to further your education and career<br />
options!<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
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215.951.1075 • email: careers@lasalle.edu<br />
Resume: Purpose & Tips<br />
A resume is a 1-page highlight of your education, experiences, and skills to<br />
grab the employer’s attention and get you the interview. With that said:<br />
Put your best — most relevant — material first<br />
The purpose of your resume is to convince employers that you are a<br />
good fit for their job or internship opening and can contribute to their<br />
company. As you write your resume, ask yourself, “What will the<br />
employer care to know?” Employers care most about what you can<br />
offer them. Lead with your best stuff. The top third of your resume<br />
should include material most relevant to the job or industry you’re<br />
looking to enter. For college students, this often means starting with<br />
an EDUCATION section that lists your college and degree, followed by<br />
an EXPERIENCES heading that includes related internships, jobs, or<br />
class projects that show you’ve already gained exposure to, or had<br />
success in executing, the position’s requirements. Beyond that, add in<br />
leadership roles, activities, or part-time jobs that will give the<br />
employer confidence in your ability to contribute positively to their<br />
team or company, as an intern or beyond. (See the box, right)<br />
Stick to 1 page<br />
Employers scan each resume in just 6 seconds. It should be a snapshot<br />
of your best stuff, not your entire life’s bio! Editing to one page allows<br />
your most impressive work to pop and conveys to the employer that<br />
you understand what material is most significant to them and the job.<br />
Can’t make it work? See page 7, How to Format & Get to 1 Page.<br />
Create multiple versions, tailoring each to the job<br />
If you are applying to many different job titles at once, create<br />
different modified versions of your resume. For instance, if you are<br />
applying to a part-time restaurant job, you would put your Waiter<br />
position first because that’s what restaurant managers will care most<br />
about. But if the very next day you applied to an Information<br />
Technology Internship, you’d create a new resume placing your oncampus<br />
IT Help Desk role first and bumping down the Waiter position.<br />
Keep a long-form resume document (titled “Resume-Everything”) to<br />
collect ALL of your experiences or accomplishments. Then, create targeted<br />
1 page resumes by pulling out only the most pertinent items—a selection<br />
that will change based on the job you’re applying to!<br />
What do Employers<br />
Want to see?<br />
How are you supposed to know what an<br />
employer wants to see on your resume?<br />
The answer is actually quite easy to find:<br />
The job or internship posting lists the<br />
exact qualifications the employer is<br />
seeking. Work those industry keywords and<br />
phrases into your resume and cover letter.<br />
Also, recruiters in a 2015 survey said they<br />
are most influenced by these attributes on<br />
college students’ resumes (in order):<br />
1. Experience. 60% of recruiters expect<br />
an internship; 40% expect any work<br />
experience (for seniors, recent grads)<br />
2. You held a leadership position.<br />
Employers are drawn to candidates<br />
who have taken the lead over people,<br />
events, or club operations, whether as<br />
an RA; club President, etc.; or more<br />
broadly, as a team leader who<br />
organized volunteer events, class<br />
projects, service trips, etc.<br />
3. Your major. Some employers require<br />
certain majors for internships and jobs.<br />
4. High GPA (3.0+).<br />
5. Involvement in extracurricular<br />
activities (sports, clubs, government<br />
associations), which help show you’ve<br />
honed “soft skills” (communication,<br />
teamwork, time-management) through<br />
well-rounded involvement outside of<br />
the classroom.<br />
Source: 2015 Job Outlook, National Association of<br />
Colleges & Employers (NACE)<br />
Before you start.<br />
You will need to submit both a Resume and Cover Letter to apply to<br />
most jobs and internships. See our Cover Letter handout for guidance<br />
and to understand the difference between both documents.<br />
Create or revise an existing LinkedIn profile, and include a professional<br />
“headshot” photo. Make sure nothing conflicts with the information on<br />
your resume<br />
Create your resume<br />
Record a professional voicemail, such as: “You have reached [Name],<br />
I’m sorry I cannot take your call right now. Please leave a message, and<br />
I will get back to you as soon as possible.”<br />
Delete all negative posts or pics from social media<br />
(Twitter, FB), such as mentions of drinking or<br />
complaints about work or a boss, etc. Over 75% of<br />
employers will Google you, knowing if they hire<br />
you, everything you post or have ever posted on<br />
social media will also represent their company!<br />
Inform your 3 references that you are job searching<br />
and confirm that you can give out their contact<br />
information (if the hiring manager asks, usually<br />
after the interview stage).<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
How to Create Your Resume<br />
#1. Start by opening a blank Microsoft Word page<br />
• Use a professional and legible font (Times New Roman, Trebuchet MS,<br />
Calibri, Garamond) at 10-12 point. If your font is too small and<br />
recruiters struggle to read it, they simply won’t bother.<br />
• Under Page Layout, select Margins > Normal (1”), or if you need more<br />
room: Narrow (.5”).<br />
• Keep it simple! You only need to know how to use the Tab key, create<br />
bullets, and make easy font changes (bold, italic, all caps). That’s it!<br />
For more formatting tips, see page 7 How to Format & Get to 1 Page.<br />
Stick closely to the format we suggest in this handout. Resumes follow a<br />
common layout for a reason—so employers can easily locate the<br />
information they need. Don’t make it hard on them!<br />
D O N O T …<br />
… use a Word template or tables, as they may<br />
not be compatible with employers’ online<br />
application systems.<br />
… use pronouns (I, me) on your resume, but do<br />
use them in your cover letter.<br />
… include high school on your resume after your<br />
sophomore year of college.<br />
… list interests or hobbies.<br />
… include a photo.<br />
… write “References Available Upon Request” or<br />
include them. Employers will ask for your<br />
references at the appropriate time (not until<br />
after the interview stage).<br />
YOUR NAME<br />
1 Ben Franklin Drive • Philadelphia, PA 19104<br />
name@student.lasalle.edu • 215.123.4567<br />
linkedin.com/fullname<br />
EDUCATION<br />
La Salle University, Philadelphia, PA<br />
Bachelor of Arts<br />
Major: Communication; Concentration: Public Relations<br />
• GPA: 3.74 (Major); 3.65 (Overall)<br />
• Awards: Dean’s List: Fall 20XX<br />
EXPERIENCE<br />
Media Company, Inc., Philadelphia, PA<br />
Public Relations Intern<br />
• Assisted in event preparation, registration and ‘day-of’<br />
logistics for four signature events<br />
• Increased Twitter followers by 40% in 1 year<br />
Other unique headings. While the headings in item #3 are recommended,<br />
you may add or substitute one or two headings depending on your major or<br />
the unique experiences you’ve had at La Salle. Some options are:<br />
#2. Add your name & contact info<br />
Write your name at the top of the page in all<br />
caps, bold and/or bigger font (14+ point) to<br />
stand out. Align left, right, or centered.<br />
• Include your address, using the one closest<br />
to the job you’re applying to (if a summer<br />
job at home, use your parents’ address).<br />
• Include the best e-mail and phone number<br />
to reach you. Use your La Salle email or<br />
create a simple mikejones@gmail.com. Be<br />
professional; no beerpongchamp@aol.com.<br />
• Include LinkedIn only if it is updated and<br />
represents you positively.<br />
#3. Create 4-5 headings to group items<br />
To neatly organize your resume, you will group<br />
your education, experiences, and activities into<br />
4-5 section headings, explained in detail below.<br />
To make them stand out, use bold and all caps.<br />
Popular headings we highly recommend are:<br />
• EDUCATION<br />
• EXPERIENCE<br />
• LEADERSHIP & ACTIVITIES<br />
• SKILLS<br />
• VOLUNTEER EXPERIENCE - if you’re dedicated to<br />
volunteering/service and want to make this section stand out<br />
• HONORS & AWARDS - if you have a long list of awards to highlight;<br />
otherwise, put awards in bullets under EDUCATION<br />
• MEMBERSHIP - if you belong to professional organizations<br />
• ATHLETICS - if you are a Division I athlete or team captain, or you can<br />
include under the LEADERSHIP & ACTIVITIES section<br />
• RESEARCH EXPERIENCE – only if relevant to your field<br />
• English/Com majors might have a PUBLICATIONS heading<br />
• Education majors: FIELD PLACEMENT and PRACTICUM headings<br />
• Nursing majors: CLINICAL ROTATIONS and CERTIFICATIONS sections<br />
• Science majors: an optional LABORATORY EXPERIENCE heading<br />
• Computer science/IT majors: a detailed TECHNICAL SKILLS section<br />
M o s t relev a n t to<br />
l e a s t<br />
Arrange headings so that the<br />
material most directly relevant<br />
to your desired job appears<br />
first, at the top. THEN, within<br />
each heading, list items in<br />
reverse chronological order<br />
(present to past).<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
Breakdown of Resume headings<br />
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
EDUCATION<br />
The EDUCATION heading typically comes first for students and recent graduates since it is your degree that has prepared you the most,<br />
up to this point, for the internship or entry-level job. Use this example to set up your education section. List your degrees in reverse<br />
chronological order, starting with the most recent (Master, Bachelor, and then Associate) .<br />
La Salle University, Philadelphia, PA<br />
Bachelor of Arts<br />
Major: Computer Science; Minor: Business Administration<br />
• GPA: 3.70 (Major) 3.58 (Overall)<br />
• Dean’s List: Fall 20XX-Present<br />
• Alpha Epsilon Honor Society (20XX-Present)<br />
Relevant Coursework:<br />
Data Communications Networks<br />
Data Structures and Algorithms<br />
LAN Administration<br />
Computer Architecture<br />
Operating Systems<br />
Digital Electronics<br />
• Know the name of your degree. Are you getting a Bachelor<br />
of Science or Bachelor of Arts? For instance, business<br />
students receive a Bachelor of Science in Business<br />
Administration, Major: Marketing [Accounting, Finance, etc.].<br />
• Date: Your future graduation date should be along the right<br />
margin and worded as ‘Expected May 20XX’.<br />
• GPA: include only if above a 3.0. You may also list the GPA of<br />
your major if it is higher than your overall GPA.<br />
• Awards/Honors: here you can include Dean’s List, honors<br />
societies, or you can create a new heading.<br />
• Coursework (include course names, not numbers) is optional<br />
and only recommended if you do not have relevant<br />
internship or work experience.<br />
Experience<br />
This heading may also be called: RELEVANT EXPERIENCE – or replace the word “relevant” with your industry (ex: MARKETING<br />
EXPERIENCE, HEALTHCARE EXPERIENCE) – INTERNSHIPS, PROFESSIONAL EXPERIENCE, WORK EXPERIENCE<br />
Include all internships (paid or unpaid), jobs (part-time, student worker positions, etc.) AND experiences you have gained that are<br />
relevant to your major or the industry you’re applying to. Relevant experience includes MUCH more than just paid work, such as:<br />
Internships paid or unpaid<br />
Research projects (ex: a semester-long<br />
research project, business proposal,<br />
Bankers’ Day) – optional; include only if<br />
it allows you to display skills you’ve<br />
gained relevant to your industry<br />
Volunteer positions related to the<br />
industry; ex: you volunteered as a Tutor<br />
and are applying to teaching positions;<br />
you organized a fundraising event and<br />
want to go into non-profit fundraising<br />
Leadership roles and on-campus<br />
activities can go here if you executed<br />
responsibilities related to your field (i.e.<br />
you are a Finance major and managed<br />
your club’s budget as Treasurer)<br />
If unrelated to your field, place these in LEADERSHIP & ACTIVITIES (see below)<br />
Follow this format for every experience you list:<br />
Company Name, Philadelphia, PA<br />
Position Title<br />
January 20XX – Present<br />
• Add 3-5 bullets stating what you accomplished in the role, focusing on results. Think about the outcomes of your<br />
efforts, such as: “Planned fundraiser event that drew 500 people and raised $1,500 for cancer research” and skip the<br />
part where you “Cleaned up after the event.” Don’t list basic job tasks.<br />
• Start each bullet with a strong verb (see page 6 Action Verbs for Bullets). Avoid the dull “Responsible for” and<br />
lead with the powerful verb. Ex: Responsible for executing a marketing plan Executed a marketing plan.<br />
• Use numbers to bring your bullets to life. Saying you “Sold products” isn’t impressive, but adding that you<br />
“increased sales 30%” is. Ask yourself how much, how many, how often and sprinkle in numbers where it makes<br />
sense. It adds little to say you presented to an audience of 5, but if the audience was 200 people, add that in!<br />
T O P 1 0 W O R D S<br />
E M P L O Y E R S W A N T<br />
TO S E E O N Y O U R<br />
R E S U M E :<br />
1. Achieved<br />
2. Improved<br />
3. Trained/mentored<br />
4. Managed<br />
5. Created<br />
6. Resolved<br />
7. Volunteered<br />
8. Influenced<br />
9. Increased/decreased<br />
10. Ideas<br />
Source: <strong>Career</strong>Builder Survey, 2014<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
The Order.<br />
Within each section, list your positions<br />
in reverse chronological order, starting<br />
with your current or most recent<br />
position, working backward.<br />
Ideally, your most recent experience<br />
will also be the most relevant to your<br />
major or industry. But what if it’s not?<br />
2015<br />
2014<br />
2013<br />
2012<br />
What if your current job is unrelated to your field? As<br />
we discussed earlier, it is imperative to put relevant<br />
experiences to your major/industry first so they are the<br />
first thing employers see. But sometimes, arranging<br />
items in reverse chronological order puts a part-time job<br />
first and bumps down an important internship. See our<br />
problem and solution to the right.<br />
P r o b l e m S C E N A R I O :<br />
You work part time as a Cashier, but you had a Publishing<br />
Internship last summer. Reverse chronological order places<br />
the Cashier job first, but you know editors will care more<br />
about your publishing experience. You’re stuck!<br />
T H E s o l u t i o n :<br />
Split your experiences into two headings. Then within each<br />
heading, arrange the items in reverse chronological order:<br />
RELEVANT EXPERIENCE for experiences, activities, or projects<br />
directly related to the industry you’re looking to enter. You<br />
might replace the word “Relevant” with the field or industry<br />
(ex: HEALTHCARE EXPERIENCE, NONPROFIT EXPERIENCE)<br />
WORK EXPERIENCE section for all other paid jobs<br />
LEADERSHIP & ACTIVITIES<br />
This heading can also be called: EXTRACURRICULAR ACTIVITIES, VOLUNTEER EXPERIENCE, ACTIVITIES<br />
Include leadership roles, activities, volunteer events, and club membership. You are allowed some flexibility in the way you decide to<br />
structure this section. Here is our suggested layout (the position title in italics, organization name, dates to the right, which can be<br />
written as semesters, and no spaces in between roles). This section can look different from the sections above, as long as yo u:<br />
• Stay consistent within each section and list items in reverse chronological order.<br />
• Use bullets ONLY under titles, positions, or organizations that are relevant to your industry or noteworthy. You do not need<br />
bullets to explain that you simply attended meetings.<br />
Secretary of Public Relations, Student Nurses’ Association of Pennsylvania<br />
Fall 20XX – Present<br />
• Promote involvement and manage communication between students by creating flyers, portal announcements, and<br />
sending out emails to members<br />
• Planned Heart Health week, a university-wide fitness competition that drew 120 participants and motivated them to<br />
eat healthy, drink water, and walk daily<br />
Member, La Salle Rugby Club<br />
Fall 20XX – Spring 20XX<br />
Fundraiser/Volunteer, Philadelphia Race for the Cure<br />
Spring 20XX<br />
• Raised $500 in sponsorship from local businesses and participated in annual race that supports lung cancer research<br />
SKILLS<br />
Only add skills that an employer in your industry would care about and that you are very confident with or fluent in. Include a social<br />
media section only if it’s relevant to your industry (Com, Marketing, DArt) AND you are proud of your personal social media accounts.<br />
• Ask yourself: “If I had to use this application my first day on the job, could I use it comfortably?” Or “If I am asked in the<br />
interview to speak in that language, could I do so without hesitation?”<br />
Computer: Microsoft Office (Word, Excel, PowerPoint, Publisher), Google Analytics, Google AdWords, Adobe Photoshop,<br />
Adobe Premier, Adobe InDesign, Constant Contact, Mail Chimp<br />
Social media: LinkedIn, Twitter, Facebook, Instagram, Pinterest, Tumblr<br />
Language: Bilingual in English and Spanish; Intermediate French (reading, speaking, writing)<br />
S a v e<br />
&<br />
S E N D<br />
Save as a <strong>PDF</strong> titled: Last Name, First Name, Company Name-Resume (File > Save As > next to “Save as type” scroll down<br />
to <strong>PDF</strong>) so that your resume looks consistent whether opened on a PC or Mac. Don’t leave it titled Ge neric Resume.<br />
If the job posting links to an online application, follow the directions exactly. If it says to email your application materials,<br />
copy and paste your Cover Letter – starting with Dear [Hiring Manager’s name] – into the body of the email and attach<br />
your resume (as a <strong>PDF</strong>). Title the email Subject: Application for [Job Title].<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Action Verbs for Bullets<br />
Accomplished<br />
Achieved***<br />
Attained<br />
Completed<br />
Developed<br />
Executed<br />
Finished<br />
Gained<br />
Generated***<br />
Implemented<br />
Improved***<br />
Increased/Decreased***<br />
Installed<br />
Launched***<br />
Maximized<br />
Performed<br />
Prevented<br />
Produced<br />
Programmed<br />
Reached<br />
Realized<br />
Resolved***<br />
Secured<br />
Settled<br />
Simplified<br />
Solved<br />
Streamlined<br />
Won***<br />
Communication skills<br />
Addressed<br />
Advertised<br />
Answered<br />
Briefed<br />
Clarified<br />
Corresponded<br />
Conveyed<br />
Debated<br />
Edited<br />
Explained<br />
Expressed<br />
Facilitated<br />
Interpreted<br />
Interviewed<br />
Lectured<br />
Listened<br />
Narrated<br />
Pitched<br />
Prepared<br />
Presented<br />
Promoted<br />
Recorded<br />
Responded<br />
Spoke<br />
Wrote<br />
Created/Developed<br />
Acted<br />
Adapted<br />
Authored<br />
Blogged<br />
Brainstormed<br />
Composed<br />
Conceived<br />
Corrected<br />
Created***<br />
Designed<br />
Developed<br />
Devised<br />
Discovered<br />
Drafted<br />
Eliminated<br />
Encouraged<br />
Expanded<br />
Facilitated<br />
Formulated<br />
Generated<br />
Improved<br />
Influenced<br />
Initiated<br />
Innovated<br />
Instituted<br />
Introduced<br />
Invented<br />
Launched***<br />
Modified<br />
Originated<br />
Perceived<br />
Performed<br />
Pitched (ideas)<br />
Proofread<br />
Publicized<br />
Published<br />
Revamped<br />
Revised<br />
Shaped<br />
Solved<br />
Customer service skills<br />
Accommodated<br />
Aided<br />
Assisted<br />
Attended to<br />
Catered<br />
Delivered<br />
Eased<br />
Ensured<br />
Facilitated<br />
Fostered<br />
Furnished<br />
Helped<br />
Listened<br />
Maintained<br />
Provided<br />
Serviced<br />
Waited<br />
Leadership skills<br />
Administered<br />
Advised<br />
Advocated<br />
Arbitrated<br />
Bargained<br />
Bolstered<br />
Carried Out<br />
Coordinated<br />
Directed<br />
Encouraged<br />
Expedited<br />
Handled<br />
Influenced***<br />
Intervened<br />
Mediated<br />
Managed***<br />
Motivated<br />
Negotiated***<br />
Operated<br />
Oversaw<br />
Persuaded<br />
Ran<br />
Reconciled<br />
Recommended<br />
Recruited<br />
Resolved***<br />
Solved<br />
Supervised<br />
Trained<br />
Organizational skills<br />
Administered<br />
Arranged<br />
Assembled<br />
Balanced<br />
Cataloged<br />
Classified<br />
Collected<br />
Compiled<br />
Composed<br />
Coordinated<br />
Correlated<br />
Detailed<br />
Developed<br />
Directed<br />
Facilitated<br />
Gathered<br />
Identified<br />
Modified<br />
Obtained<br />
Orchestrated<br />
Ordered<br />
Oversaw<br />
Planned<br />
Prepared<br />
Prioritized<br />
Processed<br />
Programmed<br />
Ranked<br />
Recorded<br />
Revamped<br />
Revised<br />
Scheduled<br />
Streamlined<br />
Structured<br />
Tabulated<br />
Updated<br />
People skills<br />
Addressed<br />
Advised<br />
Advocated<br />
Assessed<br />
Assisted<br />
Cared for<br />
Coached<br />
Comforted<br />
Conducted<br />
Consulted<br />
Coordinated<br />
Cultivated<br />
Demonstrated<br />
Educated<br />
Enabled<br />
Encouraged<br />
Enlightened<br />
Established<br />
Exercised<br />
Explained<br />
Fostered<br />
Guided<br />
Implemented<br />
Influenced<br />
Informed<br />
Inspired<br />
Instructed<br />
Interpreted<br />
Intervened<br />
Lectured<br />
Listened<br />
Maintained<br />
Mentored***<br />
Motivated<br />
Nurtured<br />
Observed<br />
Perceived<br />
Promoted<br />
Read<br />
Reinforced<br />
Restored<br />
Saved<br />
Shared<br />
Spoke<br />
Substituted<br />
Stimulated<br />
Taught<br />
Trained***<br />
Validated<br />
Volunteered***<br />
Problem-solving skills<br />
Adapted<br />
Adjusted<br />
Analyzed<br />
Assessed<br />
Briefed<br />
Clarified<br />
Classified<br />
Compared<br />
Computed<br />
Corrected<br />
Correlated<br />
Critiqued<br />
Debated<br />
Defined<br />
Delineated<br />
Detected<br />
Determined<br />
Diagnosed<br />
Dissected<br />
Eliminated<br />
Evaluated<br />
Examined<br />
Identified<br />
Inspected<br />
Integrated<br />
Interpreted<br />
Interviewed<br />
Investigated<br />
Mapped<br />
Monitored<br />
Observed<br />
Perceived<br />
Ranked<br />
Reasoned<br />
Researched<br />
Reviewed<br />
Screened<br />
Scanned<br />
Solved<br />
Studied<br />
Summarized<br />
Surveyed<br />
Verified<br />
Sales skills<br />
Canvassed<br />
Convinced<br />
Closed (sales)<br />
Built<br />
Fundraised<br />
Generated<br />
Increased***<br />
Pitched<br />
Persuaded<br />
Produced<br />
Prospected<br />
Raised (funds, money)<br />
Secured<br />
Sold<br />
Solicited<br />
Won***<br />
Teamwork skills<br />
Advised<br />
Bolstered<br />
Collaborated<br />
Contributed<br />
Consulted<br />
Combined<br />
Cooperated<br />
Enlisted<br />
Facilitated<br />
Fostered<br />
Joined<br />
Liaised<br />
Mediated<br />
Participated<br />
Partnered<br />
Supported<br />
Sustained<br />
Worked together<br />
***These verbs made the top 15 list of words that hiring managers want to see on your resume —additional words include revenue/profits,<br />
under budget, and ideas. <strong>Career</strong> Builder, 2014, The Best and Worst Words to Have on Your Resume<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
How to Format & Get to 1 Page<br />
MARGINS. The default is Normal (1”).<br />
For more space, under PAGE LAYOUT,<br />
select Margins > Narrow (.05”).<br />
FONT. Stick with a highly legible font<br />
(Times New Roman, Calibri) at 10-12<br />
point. No lower than 10.<br />
SYMBOLS. To break up text go to<br />
the INSERT tab, Symbol to the<br />
right, select one, then click Insert.<br />
SPELL CHECK.<br />
And have at least one<br />
other person read it<br />
over before sending.<br />
EDUCATION<br />
Tab<br />
YOUR NAME<br />
1 Ben Franklin Drive • Philadelphia, PA 19104<br />
name@student.lasalle.edu • 215.123.4567<br />
La Salle University, Philadelphia, PA<br />
Bachelor of Arts Expected May 2017<br />
Major: Criminal Justice; Minor: Management<br />
GPA: 3.74 (Major); 3.45 (Overall)<br />
EXP ERIENCE<br />
Tab<br />
Tab, then keep pressing the<br />
Spacebar until the date hits the<br />
end and is flush right.<br />
U.S. Criminal Investigation Department, Ft. Meade, MD<br />
Intern<br />
Jan. 2014 – Present<br />
Discussed ongoing cases with agents and read case files to better understand<br />
the crime scene environment and the offenders’ actions and motives<br />
Shadowed agents on crime scene calls to observe the meticulous process<br />
involved in handling and storing lab samples and crime scene evidence<br />
Sports Goods Store, Germantown, PA<br />
Sales Representative April 2012 – Jan. 2014<br />
Trained new hires on product features and sales techniques<br />
Balanced the cash register nightly<br />
DATES.<br />
Either spell out the<br />
month or abbreviate —<br />
just be consistent!<br />
If you are currently in<br />
the role, write:<br />
Month 20XX – Present<br />
You can use semesters<br />
(Fall 20XX) to give<br />
context to only being in<br />
a job for 3-4 months.<br />
For seasonal jobs write:<br />
Summers 20XX – 20XX<br />
(Seasonal). Don’t put<br />
future dates, even if you<br />
intend to work there<br />
again.<br />
Within each heading,<br />
the end dates should be<br />
in reverse chronological<br />
order, from present to<br />
past.<br />
If multiple jobs end in<br />
“Present” put the most<br />
relevant one first,<br />
followed by the one<br />
you’ve held the longest.<br />
INDENT. Use the Tab key or select a block of text and use this Indent button . Create clean lines by<br />
indenting only 1x across the page. Either a) indent text and bullets once, down the same imaginary<br />
line (shown here); or b) keep headings and text aligned left and indent only the bullets.<br />
HEADINGS.<br />
Put the heading titles in bold, all<br />
caps, and/or increase the font size.<br />
BULLETS.<br />
Use this button to insert 3-5<br />
bullets for relevant positions.<br />
To save space, use just 1<br />
bullet for past jobs that don’t<br />
add much to your resume.<br />
START each bullet with a<br />
strong action verb in the<br />
correct tense. For jobs you<br />
are currently in, use present<br />
tense – ex: Initiate, not<br />
Initiating – and use past tense<br />
for jobs that ended. Be<br />
careful when adding a new<br />
position to change the job<br />
you just left to past tense!<br />
END bullets with or without<br />
periods (neither is wrong)—<br />
but pick one and stick with it!<br />
SPACING.<br />
Your resume should be single spaced. Highlight all of your<br />
text, right click, and select Paragraph. Or use this button<br />
and select Line Spacing Options. It should look like this:<br />
Lines underneath. Click on this<br />
Borders button and scroll down to<br />
Horizontal Line. This will insert a line<br />
you can move and adjust. For a line<br />
that stays put, highlight the heading<br />
(ex: EDUCATION), scroll down to<br />
Borders & Shading. Under Width, you<br />
can make the line thicker. In the<br />
Preview box, click underneath the<br />
text and a line will appear. Select OK.<br />
Add a space between text and line.<br />
Select the heading again with the<br />
new line. Right click, scroll to<br />
Paragraph. Under Spacing, change to:<br />
Before: 12 pt After: 6 pt<br />
Space out the letters. Select the<br />
heading, right click, scroll to Font.<br />
Select the Advanced tab. Where it<br />
says Spacing: Normal, change to<br />
Expanded then By: 0.5 pt or higher.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Sample Resume<br />
Erika Explorer<br />
1 Ben Franklin Drive • Philadelphia, PA 19104<br />
name@student.lasalle.edu • 215.123.4567<br />
linkedin.com/fullname<br />
EDUCATION<br />
La Salle University, Philadelphia, PA<br />
Bachelor of Arts<br />
Major: Communication; Concentration: Public Relations<br />
• GPA: 3.74 (Major); 3.65 (Overall)<br />
• Awards: Founder’s Scholarship, Dean’s List Fall 20XX – Spring 20XX<br />
Expected May 20XX<br />
RELEVANT EXPERIENCE<br />
Media Company, Inc., Philadelphia, PA<br />
Public Relations Intern<br />
Sept. 20XX – May 20XX<br />
• Assisted in event preparation, registration and ‘day-of’ logistics for four signature events, each drawing<br />
close to 2,000 attendees<br />
• Updated company Twitter handle (5-10 tweets per week), using Google Analytics to monitor performance<br />
• Increased Twitter followers by 40% in 1 year<br />
La Salle University Students’ Government Association, Philadelphia, PA<br />
Vice President of Publicity<br />
Sept. 20XX – Sept. 20XX<br />
• Increased membership of SGA by 25% through new media and recruitment campaign<br />
• Created and publicized first ever Student Appreciation Day for student body of 7,000<br />
WORK EXPERIENCE<br />
La Salle University Office of Financial Aid, Philadelphia, PA<br />
Office Assistant<br />
• Organize office documents; process checks into Banner Software System<br />
• Provide a high level of confidentiality due to services offered in Financial Aid<br />
Sept. 20XX – Present<br />
LEADERSHIP & ACTIVITIES<br />
Student Volunteer Association, Membership Chair<br />
Fall 20XX – Present<br />
• Promote involvement and manage communication between students by creating flyers, portal<br />
announcements, and sending out emails to members<br />
• Increased membership by 20% in 1 year<br />
African American Student Alliance, President (Spring 20XX-Present), Member<br />
Fall 20XX – Present<br />
• Preside over meetings and liaise with the La Salle community in order to promote diversity and unity<br />
among peers<br />
• Coordinate annual MLK Day Event with an approximate attendance of 150+ patrons, which includes<br />
securing lecturers, hiring vendors, and overseeing event set-up and break-down<br />
Christmas Wrapping for Kids, Volunteer<br />
Winter 20XX & 20XX (Seasonal)<br />
Susan G. Komen Race for the Cure, Volunteer<br />
Fall & Spring 20XX<br />
SKILLS<br />
Computer: Microsoft Office (Word, Excel, PowerPoint, Publisher), Google Analytics, Google AdWords<br />
Language: Bilingual in English and Spanish<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
Getting relevant experience before you graduate<br />
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Experiential Education – a “fancy” term for hands-on learning outside of the<br />
traditional classroom. During Experiential Education<br />
assignments/placements, you have the opportunity to gain related<br />
experience before you graduate and apply what you learn in the classroom<br />
to real-world situations.<br />
At La Salle some majors require experiential education (Nursing, Education,<br />
& Social Work), but for most majors an internship (part-time or full-time) or<br />
co-op is optional. We HIGHLY RECOMMEND that you participate in one or<br />
more internships or co-ops prior to graduation. Interning not only puts you<br />
behind the wheel in your desired industry, it significantly increases your<br />
chances of finding a job upon graduation. According to Bloomberg, 61% of<br />
students who had an internship also had a job offer by the winter of their<br />
senior year.<br />
Internships and Co-ops may be taken for academic credit once you have<br />
complete at least 60 credits and meet any prerequisite or GPA requirements<br />
(ranging from 2.25-2.75, depending upon academic department policies). All<br />
positions must be approved for credit by a departmental faculty adviser.<br />
Types of Experiential<br />
Education at La Salle<br />
Internship, co-op, externship,<br />
practicum, clinical, field<br />
experience<br />
Guess what?<br />
Experiential Education usually counts<br />
towards the “1-3 years of experience”<br />
written in job descriptions! Now there’s<br />
no excuse to say, “Need experience to get<br />
a job, need a job to get experience”.<br />
Differences between Internships and Co-ops at La Salle<br />
Internships<br />
Length of experience: Part-time internships are typically one semester (Fall or Spring), roughly 12 – 15 weeks.<br />
This may vary depending upon the employer’s needs or academic department requirements.<br />
Hours per week: You will be expected to work 12-20 hours per week for the duration of the internship. The<br />
academic department determines the minimum number of hours per week (or per semester).<br />
Salary: Part-time internships may be paid or unpaid. The employer determines the hourly rate for paid<br />
internships.<br />
Grading: All (part-time) internships carry a letter grade. The faculty adviser will require you to complete an<br />
assignment or project such as a journal, research, reflective paper, etc. In addition the employer will complete<br />
an evaluation of your performance.<br />
Credits: Internship courses are 3 credits and take the place of a free elective course. Some departments allow<br />
the internship course to count as a major elective course.<br />
Co-ops / Full-Time Internships<br />
Length of experience: Co-ops are usually 6-month experiences covering a semester plus the summer<br />
(Spring/Summer or Summer/Fall). Full-time internships range from 10 – 15 weeks during one of our semesters.<br />
Hours per week: You will be expected to work 35-40 hours per week for the duration of the experience. The<br />
employer determines the minimum number of hours/week; some may require more than 40 hours per week.<br />
Salary: All co-ops must be paid experiences with the hourly rate set by individual employers. The majority of<br />
full-time internships are also paid; however, some may be unpaid.<br />
Grading: You will receive a pass/fail grade based on assignments or projects required by the faculty adviser.<br />
Assignments typically include a journal and final paper. In addition the employer will complete an evaluation of<br />
your performance.<br />
Credits: Co-op and full-time internship courses are 3 credits and take the place of a free electives, only! Also by<br />
registering the course during Fall or Spring semesters, you will still be considered a full-time student for<br />
purposes of student health coverage, student loans, and on-campus housing.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Cover Letter<br />
A Cover Letter is a 1 page (3-4 paragraph) letter written in direct response to a job or internship opening that allows you to grab the<br />
employer’s attention, explain what you have to offer, and convince them as to why they should hire you for that particular role. It’s<br />
imperative to write your letter with a specific job in mind—either a current opening or a job title you intend to apply to in the future.<br />
Your cover letter allows you use full sentences to elaborate on your resume, make a<br />
clear connection between the employer’s needs (listed in the job description) and what<br />
you have to offer, and display enthusiasm or passion for that job, field, and/or company.<br />
W ritING Your Co ver Let ter<br />
Craft a new, targeted Cover Letter for every job you apply to. Your time will be better<br />
spent creating and sending one personalized letter per day rather than blasting out 50<br />
generic ones. How do you react to mass emails—delete them? Employers hate spam too.<br />
Think like the employer. The employer wrote or approved the job description—so<br />
use it as your guide. Keep the the job description open as you are writing your cover<br />
letter so that you can show examples of how you meet those needs. Avoid writing a<br />
generic letter without a job in mind. If you don’t see an opening yet, simply Google the job<br />
title you hope to apply to in the future (i.e., Financial Analyst, Geologist, Marketing Intern),<br />
identify common requirements, and target your content to that title.<br />
Identify 3 key qualities, skills, or responsibilities the employer wants in an ideal<br />
candidate. Highlight important phrases that make you think “I can do that” or “I have done<br />
that!” Pull those words into your cover letter. Then back them up with examples from your<br />
internship, classes, or part-time jobs that shows you have achieved similar results,<br />
completed related duties, or displayed similar qualities (time management, teamwork).<br />
Be concise—only offer examples relevant to the job you are applying to, and write<br />
in a professional tone, matching your industry’s vibe. For conservative fields, keep<br />
it formal. For creative fields (writing, graphic design, advertising), sell yourself in<br />
the same language you’d pitch a story or idea. Either way: be professional.<br />
DO<br />
Stick to 1 page. Keep it concise.<br />
Use pronouns (I, me)<br />
Use full sentences<br />
D o N o t …<br />
… address it “To Whom it May<br />
Concern”—do your best to find the<br />
correct contact person.<br />
… start with: “My name is …” as the<br />
employer can see your name in your<br />
sign-off.<br />
.. repeat your resume word-for-word.<br />
Use your cover letter to elaborate.<br />
… talk about what the job can do for<br />
you. The employer is interested in<br />
what you can uniquely offer.<br />
… write “I’m probably not the best<br />
candidate” or “Even though I don’t<br />
have experience.” Why talk them<br />
out of hiring you? Focus on the<br />
positive: what you can offer.<br />
… be casual, sarcastic, or immature.<br />
Avoid “Ever since I was a kid, I<br />
dreamed of…” Keep it professional.<br />
Use your C over Letter to<br />
Co n n ect t he Dots for t he emp lo yer<br />
Scenario: You are<br />
a senior applying<br />
to a Public<br />
Relations job. You<br />
identify this<br />
responsibility from<br />
the job description<br />
as one you want to<br />
highlight.<br />
J o b D e s c r i p tion:<br />
“The ideal candidate will have<br />
public speaking experience and<br />
should be comfortable in front of<br />
large audiences.”<br />
You have a<br />
similar<br />
experience<br />
on your<br />
resume,<br />
but the<br />
employer<br />
might miss<br />
the<br />
connection.<br />
R e s u m e :<br />
Activities Club, Jan. 20XX-Present<br />
Public Relations Chair<br />
• Presented an educational<br />
workshop to 800 college<br />
students on how to engage in<br />
responsible social behaviors.<br />
C o v e r L e t ter:<br />
“I am very comfortable speaking in front of large audiences. My<br />
public speaking experience includes having presented an<br />
educational workshop to 800 students on the risks of binge<br />
drinking and tips on how to safely engage in social activities.<br />
Attendees rated the presentation a 4.5/5 for effectiveness.<br />
Use your Cover Letter to make a clear connection for<br />
the employer between what the job requires and<br />
what you can offer.<br />
Pull a few key phrases from the job description while<br />
blending in your own examples to prove that you can<br />
meet the job requirements.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Cover Letter Format<br />
YOUR NAME<br />
1 Ben Franklin Drive • Philadelphia, PA 19104<br />
name@student.lasalle.edu • 215.123.4567<br />
LinkedIn: linkedin.com/fullname<br />
Date<br />
Chad Brooks, MPH<br />
Vice President of Public Health Operations<br />
City Health Organization<br />
123 Ben Franklin Dr.<br />
Philadelphia, PA 19102<br />
Dear Mr. Brooks,<br />
I was very excited to learn of your opening for a Public Health Intern at City<br />
Health Organization, which I saw advertised on idealist.org. As a junior pursuing a<br />
B.S. in Public Health at La Salle University with several years of leadership,<br />
community service, and outreach experience, I am confident that I would offer a<br />
great contribution to your company.<br />
Throughout my college experience, I have been heavily involved in community<br />
projects that allowed me to develop strong advocacy and leadership skills. As a<br />
Zipcar Brand Ambassador in Philadelphia, I had the opportunity to interact with<br />
people from various socio-economic backgrounds and to learn how to convey an<br />
organization’s vision to the public. In addition, as a member of the Violence<br />
Against Women Act, I advocate on behalf of students on how to increase<br />
awareness about assault on campus. In addition, for the past 3 years as Resident<br />
Assistant, I have served as a peer mentor to 80 college students and implemented<br />
educational activities around diversity, campus safety, and academic performance.<br />
By holding this leadership position, I have learned to focus on others’ needs and<br />
find ways to help students thrive in the community. My ability to connect with and<br />
relate to people should prove to be an asset to your organization.<br />
I am particularly interested in your public health program in light of the dire need<br />
for health improvement in the United States. CHO’s innovative approach to<br />
creating a team of Health Educators to conduct site visits and personally work to<br />
repair the needs of the community is one that amazes me.<br />
I would appreciate the opportunity to share more with you about the ways I can<br />
contribute to your company. I have attached my resume, and please do not hesitate<br />
to contact me at (215) 123-4567 or name@student.lasalle.edu if you have any<br />
questions. Thank you for your time. I look forward to hearing from you.<br />
Sincerely,<br />
Your Name<br />
Use the same header<br />
as your resume to<br />
create a uniform look.<br />
If sending via email, copy from here down<br />
and paste the content into the body of the<br />
email; attach your resume as a <strong>PDF</strong><br />
P e r s o n a l Touch<br />
Be sure to address your cover letter to<br />
a specific contact person. If not<br />
offered, search the internet to find the<br />
name of the hiring manager. Writing<br />
“To whom it may concern” or “Dear<br />
Hiring Manager” looks like junk mail.<br />
1 st Para. Intro<br />
State your interest in applying to the job<br />
or internship (using the exact job title<br />
and company name) and how you found<br />
out about the job (website, personal<br />
referral). Next, describe who you are<br />
(year, major), and offer a brief “thesis<br />
statement” with the top three reasons<br />
you are a strong fit for this role. Be<br />
prepared to back these up with examples<br />
in the following paragraphs.<br />
2 nd Para. I can offer what you need<br />
Elaborate on each of the three reasons<br />
you believe you are a strong fit to the<br />
job. Intertwine key phrases from the job<br />
description that you feel you can meet,<br />
and use EXAMPLES from your work or<br />
college history to show the employer<br />
what you are capable of. Examples can<br />
include ways in which you have achieved<br />
related results, executed similar duties,<br />
or exhibited the desired qualities<br />
(communication, team work, etc.). Use<br />
keywords or jargon common to that<br />
industry or field.<br />
3 rd Para. Why this company/role?<br />
Employers, not surprisingly, are drawn to<br />
candidates who express a genuine<br />
interest in their company or position.<br />
Google the company and browse its<br />
website and social media to ensure that<br />
you know the services or products it<br />
offers. Ask yourself: why is this company<br />
one you’re interested in applying to?<br />
What separates it from competitors—<br />
what does it do better or uniquely?<br />
H o w t o<br />
f i n d the<br />
R i g h t<br />
c o n t a c t<br />
p e r s o n<br />
1. Use Explorenet, La Salle’s job database—it is password<br />
protected for students only, so employers list their full contact<br />
info (a major perk over public job boards like Monster.com)!<br />
2. Use the email address as a clue for your search (Ex:<br />
jsmith@mercyhospital.com, Google “J Smith, Mercy Hospital”)<br />
and you’ll find Julie Smith, Nurse Recruiter. Address it to her.<br />
3. Call the company and ask!<br />
4th Para. Closing<br />
Politely request that the employer invite<br />
you for an interview. Include the exact<br />
ways to get in touch with you (phone,<br />
email) in case your resume gets<br />
separated. Thank the employer for their<br />
time and say that you look forward to<br />
hearing from them soon.<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Additional Resources<br />
Aside from face-to-face networking, the Internet is a goldmine when it comes to looking at various careers, organizations, and<br />
positions. Another great place to look for positions and research a potential career is by browsing, even joining, a professional<br />
affiliation in relation to your major/industry. The lists below are just suggestions. There are MANY more out there!<br />
For <strong>Career</strong> Research<br />
<strong>Career</strong> Insider – accessible via your MyLaSalle portal under Campus Resources > Employment Services. It’s an online career<br />
library for info on occupations, industries, and tons of job search advice.<br />
Wet Feet (www.wetfeet.com) – career/employer research and job site. They also have multiple industry/career specific<br />
resources one can use for writing a resume, job interview, strategy questions, etc.<br />
The Riley Guide (www.rileyguide.com) – reliable Internet source for employment opportunities and resources.<br />
Occupational Outlook Handbook (www.bls.gov/oco) – online occupational info from the US Bureau of Labor Statistics<br />
For Job Searching<br />
Campus Philly (www.campusphilly.org) – insider guide to local internships, jobs, and career events. Campus Philly also<br />
hosts virtual internship fairs, gives you details on popular spots in various Philly neighborhoods, and a lot of other fun<br />
information to follow.<br />
PA Civil Service Commission (www.scsc.pa.gov) – Civil Service jobs located in Pennsylvania. These jobs are in various<br />
industries from business, retail, outdoor/science, criminal justice, and more.<br />
PhillyJobs (www.phillyjobs.com) – open job listings in Philadelphia and throughout the Tri-State area.<br />
Indeed (www.indeed.com) – a search engine that finds jobs listed on ALL the major job boards, newspapers, associations,<br />
and company career pages.<br />
USA Jobs (www.usajobs.gov) – THE job site for ALL US government job openings.<br />
Idealist (www.idealist.org) – jobs, career events, and information in the non-profit sector.<br />
Professional Affiliations by Major<br />
Accounting & Finance<br />
The American Finance Association, American Society of Women Accountants, National Association of Black<br />
Accountants, American Bankers Association, American Institute of Certified Public Accountants<br />
Marketing<br />
American Marketing Association, eMarketing Association, Social Media Club<br />
Human Resources<br />
The Society for Human Resource Management, National Human Resources Association<br />
Management<br />
American Management Association, National Management Association<br />
Communication<br />
National Communication Association, Association for Business Communication, Broadcast Education Association<br />
Education<br />
National Education Association, American Federation of Teachers, American Educational Research Association,<br />
National Association for the Education of Young Children, National Association of Bilingual Education<br />
Computer Science/Information Technology<br />
Association for Information Science and technology, Association of Information Technology Professionals<br />
Geology/Earth Science<br />
Geological Society of America, American Geological Institute, Association for Women Geoscientists<br />
Biology<br />
Association of Applied Biologists, Public Library of Science, The Wildlife Society, American Medical Association<br />
Criminal Justice<br />
Academy of Criminal Justice Sciences, National Association of Blacks in Criminal Justice, International Association of<br />
Women Police, American Probation and Parole Association<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.
C A R E E R SERVIC E S<br />
Bus iness Building • O ffice #128<br />
215.951.1075 • email: careers@lasalle.edu<br />
Dress for success<br />
Upon meeting a recruiter or a professional contact, your attire and look says a lot about you before words leave your mouth.<br />
While each company may have it’s own dress code, it is always appropriate, and necessary, that you wear professional attire.<br />
Men<br />
Dress business professional -- wear a suit – for interviews and<br />
job fairs.<br />
• Solid colored, conservative suit<br />
• Conservative tie<br />
• Polished shoes (not scuffed)<br />
• Match your shoes, belt, and socks – no athletic socks!<br />
• Portfolio or briefcase<br />
• Short, well-styled hair<br />
• Clean shaven face is best or well-groomed facial hair<br />
• Go light on the cologne!<br />
Women<br />
Dress business professional -- wear a suit – for interviews and job fairs. The goal is to look polished and professional:<br />
• Conservative suit<br />
• If wearing a skirt, it should hit at your knee (about 24” in length) and be sure to wear stockings (no bare legs)<br />
• Shoes should be close-toed, and you can either wear flats or heels at no higher than 3” (no stilettos)<br />
• Conservative, high-cut shirts<br />
• No dangly earrings or gaudy jewelry<br />
• Nails: make sure they are not chipped and wear a color that is muted (like a nudish-pink)<br />
• Don’t over-do the perfume<br />
Copyright © <strong>2016</strong> La Salle University. All Rights Reserved.