The Messenger June 2016
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20<br />
In today’s online, competitive world, it can be easy to<br />
overlook some of the tried and tested (often free) marketing<br />
activities that law firms can benefit from. We all<br />
want to make it as easy as possible for customers to<br />
engage with us, so here are a few tips that may help<br />
your firm.<br />
1 PR and editorial<br />
• Great for building credibility.<br />
• Promotes a positive reputation of the firm and how others<br />
perceive you.<br />
• Demonstrates why you are the "go to" firm of choice.<br />
• Educates the sectors in which you work on key issues affecting<br />
them.<br />
• Remember anyone can advertise – not everyone gets<br />
published!<br />
Consider :<br />
• Writing an article for inclusion in leading publications<br />
read by your clients.<br />
• Select significant, topical, relevant issues that affect<br />
them.<br />
• Comment on the effects of a change in legislation/case<br />
outcome which may have significant implications for the<br />
industry.<br />
• Have you won a pitch which can be publicised?<br />
• Build relationships with the media – you want them to<br />
come to you as the experts on future pieces they’ll be<br />
writing.<br />
2 Legal and Trade Directories<br />
• Rankings against your competitors in independent<br />
directories are still important to many firms.<br />
• <strong>The</strong>y cement your place in the market and also to inhouse<br />
counsel.<br />
• <strong>The</strong> process is straightforward and involves researching<br />
key cases, writing up entries and interviews with directory<br />
journalists.<br />
3 Apply Online for Business Awards<br />
Most industry sectors have business awards you can win<br />
Marketing CILEX<br />
Big ideas, small budget ?<br />
Marketing needn’t be expensive…<br />
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7 Keep in touch - make that call<br />
• Great result on a case? Client care letter all done, and file<br />
wound up?<br />
• Now is the time to ask for a testimonial.<br />
• Use it on your website and in pitch documents.<br />
8 Online/digital/Web<br />
• Publish and recycle great content. If you can create it<br />
yourself, all the better. ! Even if writing isn’t your strong<br />
point, you shouldn’t have too much trouble getting volunteers<br />
to write articles.<br />
•Create business accounts and participate in the big social<br />
media sites – Facebook, Twitter, LinkedIn, Google+, and<br />
Pinterest.<br />
• LinkedIn is a major social media site for law firms, and is<br />
often under-utilised. It can be a great place to promote<br />
your content, share ideas, and build your network. Don’t<br />
just add network connections and sign out – join groups,<br />
enter into dialogue with connections, and share your<br />
posts.<br />
• Keep the Website relevant and up to date so visitors have<br />
a reason to come back.<br />
<strong>The</strong>se are just a few of very many free and small budget<br />
marketing tactics that your firm can utilise.<br />
As someone once said to me “Good marketing makes the<br />
company look smart. Great marketing makes the customer<br />
feel smart.”<br />
Linda Coppell<br />
www.lcimarketing.co.uk<br />
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