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The Messenger June 2016

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20<br />

In today’s online, competitive world, it can be easy to<br />

overlook some of the tried and tested (often free) marketing<br />

activities that law firms can benefit from. We all<br />

want to make it as easy as possible for customers to<br />

engage with us, so here are a few tips that may help<br />

your firm.<br />

1 PR and editorial<br />

• Great for building credibility.<br />

• Promotes a positive reputation of the firm and how others<br />

perceive you.<br />

• Demonstrates why you are the "go to" firm of choice.<br />

• Educates the sectors in which you work on key issues affecting<br />

them.<br />

• Remember anyone can advertise – not everyone gets<br />

published!<br />

Consider :<br />

• Writing an article for inclusion in leading publications<br />

read by your clients.<br />

• Select significant, topical, relevant issues that affect<br />

them.<br />

• Comment on the effects of a change in legislation/case<br />

outcome which may have significant implications for the<br />

industry.<br />

• Have you won a pitch which can be publicised?<br />

• Build relationships with the media – you want them to<br />

come to you as the experts on future pieces they’ll be<br />

writing.<br />

2 Legal and Trade Directories<br />

• Rankings against your competitors in independent<br />

directories are still important to many firms.<br />

• <strong>The</strong>y cement your place in the market and also to inhouse<br />

counsel.<br />

• <strong>The</strong> process is straightforward and involves researching<br />

key cases, writing up entries and interviews with directory<br />

journalists.<br />

3 Apply Online for Business Awards<br />

Most industry sectors have business awards you can win<br />

Marketing CILEX<br />

Big ideas, small budget ?<br />

Marketing needn’t be expensive…<br />

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7 Keep in touch - make that call<br />

• Great result on a case? Client care letter all done, and file<br />

wound up?<br />

• Now is the time to ask for a testimonial.<br />

• Use it on your website and in pitch documents.<br />

8 Online/digital/Web<br />

• Publish and recycle great content. If you can create it<br />

yourself, all the better. ! Even if writing isn’t your strong<br />

point, you shouldn’t have too much trouble getting volunteers<br />

to write articles.<br />

•Create business accounts and participate in the big social<br />

media sites – Facebook, Twitter, LinkedIn, Google+, and<br />

Pinterest.<br />

• LinkedIn is a major social media site for law firms, and is<br />

often under-utilised. It can be a great place to promote<br />

your content, share ideas, and build your network. Don’t<br />

just add network connections and sign out – join groups,<br />

enter into dialogue with connections, and share your<br />

posts.<br />

• Keep the Website relevant and up to date so visitors have<br />

a reason to come back.<br />

<strong>The</strong>se are just a few of very many free and small budget<br />

marketing tactics that your firm can utilise.<br />

As someone once said to me “Good marketing makes the<br />

company look smart. Great marketing makes the customer<br />

feel smart.”<br />

Linda Coppell<br />

www.lcimarketing.co.uk<br />

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