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TRINIDAD AND TOBAGO - Caribbean Tourism Organization

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Factor Travel & <strong>Tourism</strong> into mainstream<br />

policies<br />

Travel & <strong>Tourism</strong> should be factored into mainstream policies for<br />

employment, trade, investment, education and environmental<br />

protection. The strategic importance of Travel & <strong>Tourism</strong> should be<br />

communicated to all levels of government, industry and local<br />

communities.All government departments affected by, or impacting on,<br />

Travel & <strong>Tourism</strong> development should be closely involved in drawing<br />

up tourism policies and in planning and co-ordinating individual<br />

programmes.<br />

Use Travel & <strong>Tourism</strong> employees as a voice for<br />

the industry<br />

Another approach to raising the level of awareness and positive profile<br />

of Travel & <strong>Tourism</strong> is through the large army of Travel & <strong>Tourism</strong><br />

employees. In many respects, these people should be – indeed must be –<br />

ambassadors of Travel & <strong>Tourism</strong>’s contribution to the broader<br />

economy. Unfortunately, there is often a lack of communication<br />

between owners/employers and the people who take reservations, make<br />

beds, fly aircraft, wait on tables and guide visitors around the islands. It<br />

should be noted that these people have a great deal of personal<br />

influence within the communities in which they live.<br />

If they are helped to understand the basics of Travel & <strong>Tourism</strong> and<br />

how the flow of visitor revenues and spending affects their lives, they<br />

can serve as emissaries to the rest of the community to help spread the<br />

message that Travel & <strong>Tourism</strong> is everybody’s business. One important<br />

step in this effort is to open the lines of communication between<br />

owners/operators and their employees through direct contact or regular<br />

dialogue and news bulletins. Not only will this raise awareness, but it<br />

will also help galvanize employees into supporting and championing<br />

Travel & <strong>Tourism</strong> within their communities.<br />

Focus media attention on industry issues<br />

Lastly, Travel & <strong>Tourism</strong> needs to focus media attention on industry<br />

issues.The <strong>Caribbean</strong> Media Exchange (CMEx) does a very good job<br />

of improving the quality of media coverage on Travel & <strong>Tourism</strong> issues<br />

for the region, largely through educating the media about these issues.<br />

It should be supported and encouraged to continue this critical line of<br />

awareness building in Trinidad and Tobago.<br />

PLAN FOR THE FUTURE<br />

Planning and implementation go hand in<br />

hand<br />

Long-term tourism planning at national level is a prerequisite for<br />

generating investor confidence and organizing the successful<br />

development of Travel & <strong>Tourism</strong> in Trinidad and Tobago. However,<br />

planning is not sufficient to guarantee the future of the industry. Firm<br />

government commitment to plans and their implementation is crucial.<br />

It is on this latter point that consecutive governments of Trinidad and<br />

Tobago have failed in the past.<br />

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