ACKNOWLEDGEMENTS
erau-suas-consumer-guide-june-2016-release
erau-suas-consumer-guide-june-2016-release
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Accuracy and Availability<br />
Sample size (n) = 12 (100% of N)<br />
Optimal score: 96.88% assessment (100% rating score; maximum)<br />
Minimum score: 68.57% assessment (70.78% rating score)<br />
Mean score: 84.78% assessment (87.52% rating score)<br />
User Support<br />
Sample size (n) = 12 (100% of N)<br />
Optimal score: 95.63% (100% rating score; maximum)<br />
Minimum score: 43.33% assessment (45.32% rating score)<br />
Mean score: 75.32% assessment (78.77% rating score)<br />
38 | P a g e<br />
Copyright © 2016 Embry-Riddle Aeronautical University, Daytona Beach, FL.<br />
Permission granted to reproduce for personal and educational use, including free online distribution. Selling of this work is prohibited. In all<br />
cases this notice must remain intact.
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