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Vanguard Newspaper 4 July 2016

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BANKING & FINANCE<br />

Neff moves to combat<br />

<strong>in</strong>ternet fraud through<br />

deep web<br />

BY BABAJIDE<br />

KOMOLAFE<br />

THE Nigeria Electronic<br />

Fraud Forum (NeFF)<br />

has commenced moves to<br />

combat the threat of <strong>in</strong>ternet<br />

fraud through the ‘deep<br />

Web’.<br />

This started with<br />

sensitization of stakeholders<br />

<strong>in</strong> the electronic payment<br />

<strong>in</strong>dustry dur<strong>in</strong>g the 2nd<br />

Quarterly meet<strong>in</strong>g of the<br />

Forum held on Friday.<br />

Comment<strong>in</strong>g on the<br />

rationale for theme of the<br />

meet<strong>in</strong>g, which was, “The<br />

Deep Web and its impact on<br />

the Global F<strong>in</strong>ancial<br />

Industry”, NeFF Chairman<br />

and Director of Bank<strong>in</strong>g and<br />

Payment<br />

System<br />

Department, Central Bank of<br />

Nigeria (CBN), Mr. Dipo<br />

Fatokun said, “The reality we<br />

face today is that the<br />

conventional use of the World<br />

Wide Web is like dragg<strong>in</strong>g a<br />

net across the surface of the<br />

ocean, captur<strong>in</strong>g less than 1%<br />

of Web Content. It is true that<br />

an entire life exists beyond<br />

the surface of the web as we<br />

k<strong>no</strong>w it , the Deep Web. Who<br />

controls this life, what are the<br />

impacts on our electronic<br />

payment transactions and<br />

what impact does it hold for<br />

the Global F<strong>in</strong>ancial<br />

Industry?<br />

"When we speak of<br />

electronic payment, it runs on<br />

the web. We have the deep<br />

web and we have the surface<br />

web<br />

"While the surface web<br />

accounts for five percent of<br />

what happens on the web, 95<br />

percent of what happens <strong>in</strong><br />

the web is <strong>in</strong> the deep web<br />

and of course, there are so<br />

many illegal th<strong>in</strong>gs that come<br />

up <strong>in</strong> the deep web which<br />

people are <strong>no</strong>t aware of<br />

“And as you k<strong>no</strong>w, we have<br />

always emphasized this at<br />

BRIEFS<br />

Heritage Bank CEO highlights<br />

success factor for CBN youth fund<br />

MANAGING<br />

Director/Chief<br />

Executive Officer of Heritage<br />

Bank Plc, Mr. IfieSekibo has identified<br />

“character” as the success factor for the<br />

1,500 youths participat<strong>in</strong>g <strong>in</strong> the Central<br />

Bank of Nigeria (CBN) N3billion Youth<br />

In<strong>no</strong>vative Entrepreneurship<br />

Development Programme (YIEDP).<br />

Speak<strong>in</strong>g at the official flag off of the<br />

tra<strong>in</strong><strong>in</strong>g programme of the first batch of<br />

beneficiaries of the youth empowerment<br />

programme <strong>in</strong>itiated by the CBN with<br />

Heritage Bank Plc and the National Youth<br />

Service Corps (NYSC) as partners, Sekibo<br />

advised the youths to adopt a strong<br />

positive character to enable them take<br />

advantage of the platform be<strong>in</strong>g<br />

presented to them.<br />

The event, which took place at the NYSC<br />

this forum that lack of<br />

k<strong>no</strong>wledge or ig<strong>no</strong>rance is<br />

the primary reason why the<br />

spate of electronic fraud has<br />

<strong>no</strong>t abated as well as we<br />

would have love it to abate.<br />

“So that is the reason why<br />

we consider it necessary at<br />

this quarterly meet<strong>in</strong>g as a<br />

form of education,<br />

sensitisation and<br />

enlightenment for members<br />

of the forum and of course the<br />

f<strong>in</strong>ancial services <strong>in</strong>dustry to<br />

be aware that what happens<br />

<strong>in</strong> the deep web can also<br />

affect us if we are <strong>no</strong>t careful<br />

about it”.<br />

Also speak<strong>in</strong>g at the forum,<br />

CBN Director, Consumer<br />

Protection Department,<br />

Hajiya Umma Dutse stressed<br />

the need to sensitize<br />

consumers persistently on<br />

the threat of electronic fraud.<br />

She said, “We all understand<br />

the effects of fraud. However,<br />

from my position, where I try<br />

with my team to ensure the<br />

consumer is protected <strong>in</strong> the<br />

f<strong>in</strong>ancial services sector, the<br />

ELECTRONIC payment<br />

experts have called for<br />

collaboration among<br />

stakeholders to deepen<br />

adoption of mobile Po<strong>in</strong>t of Sale<br />

(mPoS) <strong>in</strong> Nigeria.<br />

An mPOS is a smartphone,<br />

tablet or dedicated wireless<br />

device that performs the<br />

functions of a cash register or<br />

electronic po<strong>in</strong>t of sale term<strong>in</strong>al.<br />

Ris<strong>in</strong>g from the En<strong>no</strong>vators<br />

Breakfast series [EBS), with<br />

the theme "Mak<strong>in</strong>g mPoS a<br />

veritable last mile bank<strong>in</strong>g <strong>in</strong><br />

Nigeria", the experts said<br />

“collaborative approach should<br />

be explored to deepen the<br />

adoption of mPOS <strong>in</strong> the<br />

country.”<br />

They also called for regular<br />

meet<strong>in</strong>g between the mPOS<br />

certified service providers, the<br />

Central Bank of Nigeria (CBN)<br />

Orientation Village, Kubwa, Abuja marks<br />

the beg<strong>in</strong>n<strong>in</strong>g of an experiment <strong>in</strong><br />

reduc<strong>in</strong>g graduate unemployment <strong>in</strong> the<br />

country by extend<strong>in</strong>g s<strong>in</strong>gle-digit <strong>in</strong>terest<br />

loans to enable qualified NYSC members<br />

and young graduates fulfill their dreams<br />

of becom<strong>in</strong>g entrepreneurs.<br />

Mr. Sekibo tasked the young<br />

beneficiaries, who through <strong>in</strong>itial tests<br />

were selected from nearly 10,000<br />

applicants, to rema<strong>in</strong> focused and<br />

tenacious so as to be able to succeed. Said<br />

he: “Today, you represent the first step <strong>in</strong>to<br />

an experiment that if we succeed, we<br />

would be on a part of turn<strong>in</strong>g the<br />

eco<strong>no</strong>mic tide of our great nation. But you<br />

have to br<strong>in</strong>g your character to the table.<br />

If you do <strong>no</strong>t br<strong>in</strong>g your character to the<br />

table, this experiment will <strong>no</strong>t succeed.”<br />

and the Nigeria Interbank<br />

Settlement System (NIBSS)<br />

Experts who spoke at the<br />

meet<strong>in</strong>g <strong>in</strong>clude: Emmanuel<br />

Agha, Manag<strong>in</strong>g Director/<br />

Chief Executive, In<strong>no</strong>vectives;<br />

Uwagbae Uzebu, Director,<br />

Acceptance Development,<br />

Non Traditional Channels, West<br />

Africa, MasterCard; And<br />

Oluwaseun Omotosho,<br />

Manager, Mobile F<strong>in</strong>ancial<br />

Services, Etisalat Nigeria.<br />

Any smartphone or tablet can<br />

be transformed <strong>in</strong>to an mPOS<br />

with a downloadable mobile<br />

app. Typically, when the<br />

bus<strong>in</strong>ess owner registers the<br />

app, the vendor sends the<br />

bus<strong>in</strong>ess owner a card reader<br />

that plugs <strong>in</strong>to the mobile<br />

device’s audio jack. There are<br />

14 mPoS licensed providers <strong>in</strong><br />

Nigeria which have so far<br />

SKYE Bank Plc has won the awards of<br />

the ‘best consumer f<strong>in</strong>ance product<br />

and best remittance product <strong>in</strong> West Africa<br />

<strong>in</strong> this years’s Asian Banker ‘Retail services<br />

West African award’ which took place <strong>in</strong><br />

Lagos at the weekend.<br />

Accord<strong>in</strong>g to the Asian Banker,<br />

organiser of the awards, Skye Bank’s<br />

personal f<strong>in</strong>ance loans and its money<br />

transfer service with<strong>in</strong> West Africa<br />

k<strong>no</strong>wn as Flit Cash were adjudged as the<br />

best <strong>in</strong> their respective categories <strong>in</strong> the<br />

West African sub region.<br />

Specifically, the award organisers said<br />

the bank’s personal f<strong>in</strong>ance loans have<br />

simplified lend<strong>in</strong>g to salary earners who<br />

can walk <strong>in</strong> to any branch of the bank and<br />

obta<strong>in</strong> a loan aga<strong>in</strong>st their salaries with<strong>in</strong><br />

a few hours. It also said the Skye Flitcash<br />

Vanguard, MONDAY, JULY 04, 2016 — 19<br />

SIGNING: From left, Manag<strong>in</strong>g Director, Lekki Worldwide Investment Limited, Dr. Tunde Sodade;<br />

Lagos State Commissioner for Commerce, Industry and Cooperatives, Pr<strong>in</strong>ce Rotimi Ogunleye;<br />

and Chairman of Rendevouz Nigeria Development Company Investment Limited, Mr. Rotimi<br />

Oyekanmi at the sign<strong>in</strong>g of agreement for the expansion of 1,000 hectares of Urban Development<br />

at the Lekki Free Trade Zone.<br />

reality of fraud is more real<br />

than imag<strong>in</strong>ed. Daily, we are<br />

<strong>in</strong>undated with several<br />

claims and counter-claims<br />

that show how exposed and<br />

unprotected we can be when<br />

we fail to observe the<br />

etiquettes that govern the use<br />

of e-payment products.<br />

“In the world we live <strong>in</strong><br />

today, it has therefore<br />

become imperative that<br />

E-payment experts seek collaboration to deepen adoption of mobile PoS<br />

deployed with about 2,000<br />

term<strong>in</strong>als.<br />

This accord<strong>in</strong>g to experts is<br />

abysmally low when compared<br />

to global deployment of mPOS,<br />

which rose from 4.5 million <strong>in</strong><br />

2011 to 9.5 million by 2012,<br />

represent<strong>in</strong>g a compound<br />

annual growth rate [CAGR] of<br />

111 percent. With global<br />

deployment of mPOS expected<br />

to rise to 38 million by 2017.<br />

The experts <strong>no</strong>ted that,<br />

“Mobile Po<strong>in</strong>t-of-Sale (mPOS)<br />

term<strong>in</strong>als are revolutionis<strong>in</strong>g<br />

the payment acceptance<br />

<strong>in</strong>frastructure globally. Nigeria<br />

must <strong>no</strong>t be left out. Not only<br />

are these term<strong>in</strong>als<br />

encourag<strong>in</strong>g a new audience to<br />

embrace card payments [sole<br />

traders and small bus<strong>in</strong>esses]<br />

but larger merchants also<br />

recognise the value <strong>in</strong> tak<strong>in</strong>g<br />

consumers are sensitized<br />

consistently <strong>in</strong> order to<br />

ensure that they stay <strong>no</strong>t only<br />

ahead but also above old,<br />

new and emerg<strong>in</strong>g threats <strong>in</strong><br />

our payments system.”<br />

the payment ‘desk’ to the<br />

customer.”<br />

Among other th<strong>in</strong>gs, they<br />

called on mPOS service<br />

providers to focus more on small<br />

bus<strong>in</strong>esses because of the value<br />

mPOS can br<strong>in</strong>g to their<br />

bus<strong>in</strong>esses. The adoption of<br />

mPOS term<strong>in</strong>als over standard<br />

POS term<strong>in</strong>als will be 46 percent<br />

by 2017, most of which will be<br />

driven by the retail and<br />

restaurant <strong>in</strong>dustries.<br />

They stressed that, “mPOS<br />

can help impact a bus<strong>in</strong>ess<br />

beyond the transaction through<br />

report<strong>in</strong>g, market<strong>in</strong>g and backend<br />

operations. While the<br />

transaction is one of the most<br />

important components of smallbus<strong>in</strong>ess<br />

operations, back-end<br />

report<strong>in</strong>g that mPOS software<br />

provides is arguably just as<br />

critical to success.<br />

Skye Bank w<strong>in</strong>s best consumer<br />

f<strong>in</strong>ance, remittance product awards<br />

service has boosted commerce <strong>in</strong> the West<br />

African sub region and senders/recipients<br />

do <strong>no</strong>t have a need for a bank account to<br />

enjoy the service. The West African ‘Retail<br />

f<strong>in</strong>ancial services awards’ programme<br />

covers over 160 retail f<strong>in</strong>ancial <strong>in</strong>stitutions<br />

from 30 countries across Asia Pacific, Middle<br />

East and Africa. It is to recognise<br />

competition and <strong>in</strong><strong>no</strong>vation <strong>in</strong> one of the<br />

fastest grow<strong>in</strong>g fierce markets with fierce<br />

competition.<br />

Comment<strong>in</strong>g on the two awards, the<br />

Group Manag<strong>in</strong>g Director/Chief Executive<br />

Officer of the bank, Mr. Timothy Oguntayo,<br />

described them as milestones and worthy<br />

affirmation of the bank’s modest<br />

<strong>in</strong>vestment <strong>in</strong> Retail and Commercial<br />

bank<strong>in</strong>g s<strong>in</strong>ce the launch of its Retail<br />

Transformation and Growth (RTAG)<br />

<strong>in</strong>itiative <strong>in</strong> 2015.<br />

C<br />

M<br />

Y<br />

K

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