Listening to_FINAL_pages
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>Listening</strong> <strong>to</strong> Local Voices on Mental health<br />
9<br />
Methodology<br />
To establish the evidence base,<br />
Healthwatch Enfield adopted a<br />
qualitative approach <strong>to</strong> data<br />
collection and grounded theory<br />
analysis engaging with more than<br />
220 people. Throughout 2014 and<br />
2015 we sought the views of mental<br />
health service users and carers on<br />
their experiences of the support and<br />
services available; we also collected<br />
feedback from staff working <strong>to</strong> provide<br />
mental health care.<br />
We collected comments and feedback<br />
from local people with experiences of:<br />
1. acute and tertiary care services<br />
2. secondary services,<br />
3. community support<br />
through:<br />
1. focus groups and<br />
engagement events<br />
2. online and print media<br />
including surveys and<br />
“Tell us your s<strong>to</strong>ry” cards<br />
3. indirect contact over the phone,<br />
via e-mail or post<br />
4. Enter and View visits <strong>to</strong> mental<br />
health services<br />
For details of all activities,<br />
please refer <strong>to</strong> Appendix A.<br />
www.healthwatchenfield.co.uk @HealthwatchEnf www.facebook.com/healthwatchenfield
Change language