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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
MONTHLY UPDATE<br />
G.W.C.<br />
President’s Note - Bew White, president & c.e.o.<br />
Ahh,July! July is one of the busiest months for Summer Classics and Gabby because of markets.<br />
We have the July preshow in Chicago and then we have the July Atlanta show, which is one of<br />
Gabby’s biggest shows.<br />
This year for the first time we had our sales meeting in Chicago. All of the salespeople were<br />
present. It was the best sales meeting we’ve ever had.<br />
At the market in Chicago we presented over 180 new products. After walking around Chicago,<br />
we can tell you that Summer Classics probably introduced more product than all of the other<br />
competitors combined at the show. Our entry into stainless steel was exclusive. Acero, is our<br />
new stainless steel group in White Label. Carlton is a new wicker group in White Label with a<br />
stitch weave around the border. Venti is our new foray into upholstery for Summer Classics with<br />
reticulated foam. Peninsula is an open weave, raffia wicker collection. Avondale is a cool new<br />
teak group in transitional form. Del Mar is a new stainless sling group. Haley is a traditional<br />
double X back teak group. Cayman, is part of our new “comfort” group. It’s a king size outdoor<br />
canopy bed with reticulated foam. That’s just to name a few...There’s also additions to Wind,<br />
Bali, Sahara and a fresh new color added to our wicker and aluminum collections, Whew!!!<br />
See our latest ad in<br />
Garden&Gun magazine!<br />
CONTRIBUTORS:<br />
President - Bew White<br />
co-CEO - Dick Cross<br />
CMO/Gabby - William White<br />
CFO - Janet Roberts<br />
Pres. SCPL - Harold Hudson<br />
VP Marketing - Mark Griggs<br />
VP Operations - Tom Livingston<br />
VP Sales - Schon Duke<br />
VP SCC - Don Smith<br />
VP HR - Janet Ward<br />
VP IT - Ben Erickson<br />
SCH Ops. - Blake Stewart<br />
PR Mgr. - Rob Robinson<br />
Garden Party promises to be the most sensational ever with a new venue and a surprise speaker<br />
on Thursday morning covering the importance of social media and its ability to pull traffic into<br />
your stores. There are also two nights of heritage dinners. We are going back to Mountain Brook<br />
Club by popular demand! For the first time we’re offering golf, massages, pedicures, manicures<br />
and a tour of the famous Barber Motorsports Museum. We’re also in the process of remodeling<br />
the Highway 31 showroom and our Outlet on County Road 52. The theme this year is Trends.<br />
To top that off, we have the Trend Editor from Traditional Home coming to speak.<br />
This weekend we all head to Las Vegas. Gabby has some exciting new products and Summer<br />
Classics plans to show our new 2017 line for the first time ever on the west coast. You could<br />
call it the West Coast garden party. We are planning to have cocktails and hors d’oeuvres in the<br />
showroom every night. Gabby is planning cocktails and some more elaborate events in their<br />
showroom including hosting a dinner.<br />
We had two new critical hires<br />
this month with Beth Sherer<br />
joining us as the new Executive<br />
Vice President of Gabby. She<br />
joins us from Bon Ton Stores,<br />
a $3 billion department store<br />
in the mid-west. Marianne<br />
Monogue joined as the new<br />
Vice President of Retail. She<br />
came to us from Arhaus in<br />
Cleveland, OH. We look<br />
forward to their input and<br />
service.<br />
Acero - In Stainless<br />
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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
Gabby <strong>Update</strong><br />
Reps Stealing Breakfast<br />
William White, c.m.o. & Gabby president<br />
July order entry is up over last year thanks to an above average July Atlanta market for Gabby. The crowds seemed lighter<br />
than normal for this market but a lot of the right buyers were there shopping the Gabby showroom. We had a great party<br />
on Friday night that included a wine tasting, hors d’oeuvres and a DJ. And now it’s time for Las Vegas market as we host<br />
the “Best of the West Designers” in our showroom. Gabby will continue to expand our relationship with the best, most<br />
influential designers in the marketplace.<br />
We have very exciting personnel news this month! Beth Sherer was announced as<br />
Executive VP of Gabby and will take on an active role in managing the day to day<br />
business. This will also help free up William to focus on marketing initiatives for all of<br />
the brands. She comes with a passion for our company and several years of experience<br />
as an executive in retail merchandising and buying in the mid to high end department<br />
store world.<br />
We would also like to welcome Benson Sebial who joins the Gabby Asia team as a<br />
Technical Furniture Engineer. Benson is from the Philippines and will report to Pam<br />
Cheung, VP of Operations for Asia. His responsibilities will include new product<br />
development specifications, safety, quality, production tracking and sourcing in<br />
Vietnam. He will also lead Sam and Andy, our two capable QC managers on the<br />
ground. Welcome, Beth and Benson!<br />
The Gabby team would like to recognize and thank our Asia team for their tireless efforts to improve our quality and<br />
production lead times. These folks are the unsung heroes behind the scenes that do their best to keep us on the path of<br />
continuous improvement. Pam, William, Wright look forward to leading another annual Asia Summit in early <strong>August</strong><br />
with this exceptional team. Travel safe everyone!<br />
Gabby Atlanta Showroom<br />
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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
Marketing News Mark Griggs, v.p. marketing<br />
It’s that time again! We sprinted through July<br />
compiling the new season’s catalogs, supporting<br />
the early introduction summer shows and<br />
prepping the myriad of items we will need for<br />
Garden Party. The staff is operating at full tilt and will be<br />
throughout <strong>August</strong>. Summer Classics and White Label’s<br />
catalogs are sent to the printer and we’re working on<br />
Private Label, Contract and Gabby it the heels of those<br />
production projects.<br />
We have added a new videographer to the staff<br />
and will welcome John Rockett into the fold<br />
in early <strong>August</strong>. His long tenure as a television<br />
news cameraman will give us the speed we need to get<br />
important footage and edit video work quickly into a<br />
finished product. He will be challenged and ready for<br />
Garden Party upon his arrival.<br />
We are adding new personnel in both the public<br />
relations area and graphics. We will be making<br />
important announcements about our newest<br />
Marketing members very soon. Be on the lookout for<br />
these new personnel who will assist us in meeting the<br />
ever growing demands of our successful divisions.<br />
We will be well represented in a multitude of<br />
publications this fall. We have ads, images and<br />
articles placing across the spectrum of industry<br />
magazines, design publications and consumer periodicals<br />
over the next three months. We will be very visible with<br />
all of our brands and divisions!<br />
Press & Announcements<br />
AUGUST PRESS:<br />
• Home Accents Today, July featuring<br />
Gabby Mirror<br />
• Patio & Hearth Products Report -<br />
featuring Halo Collection proceeds to Ovarian Cancer<br />
Research honoring Susan Lambeth<br />
We welcomed Marianne Minogue into<br />
Retail. We have begun to plan out the remainder<br />
of the year for our stores with<br />
Marianne and her staff. Our first order of<br />
business is driving traffic through the important<br />
Labor Day time period. We have introduced a<br />
contest to the mix to help with that task. The<br />
$10,000 Backyard Makeover has been infused<br />
into our messaging. We’ll be taking entries until<br />
Labor Day for the drawing. Our lucky winner<br />
will get a complete backyard makeover from our<br />
capable team of design consultants.<br />
We said goodbye and good luck to our two<br />
outstanding summer interns. Both Camille<br />
Smith and Kate Collier have left us. Camille<br />
has accepted the challenge of teaching in<br />
inner city schools in New York City. We know<br />
she will apply the same talent and capable calm<br />
she showed us here. Kate has returned to school<br />
at Birmingham Southern to finish her senior<br />
year. She will be successful by exhibiting the same<br />
dedication she did for us.<br />
We had a fantastic time working with our<br />
friends from Wholesale at the National<br />
Sales Meeting. We hosted a series of seminars<br />
on our CRM initiatives and presented<br />
our marketing plans for the coming year. The<br />
sales team got an early look at our 2017 product<br />
mix through our new Product Preview catalog<br />
that was distributed at the event. We look forward<br />
to continuing to build the momentum that<br />
was begun at this important meeting!<br />
AUGUST ADS:<br />
• SC: Garden & Gun<br />
• SC: Domino<br />
• SC: Hearth & Home<br />
• G: Milieu Summer<br />
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Operations <strong>Update</strong><br />
The past several months have been very busy in<br />
operations, as wholesale peak season coupled with<br />
continued Gabby and SCC growth have provided<br />
us with plenty to do! Peak season is the time we<br />
stress our systems and processes and evaluate the<br />
performances of both. We’re pretty sure they were<br />
stressed, along with the staff!<br />
As <strong>2016</strong> season starts to wind down, we are moving<br />
forward toward 2017 with great momentum. There<br />
are several large initiatives in process to improve our<br />
efficiencies. The largest and possibly most impactful<br />
of those is the implementation of a WMS system<br />
for distribution. This will be a paradigm shift for<br />
many of the distribution departments as we will<br />
shift from paper based, single order selection to a<br />
hand held, paperless order picking solution. This<br />
will also allow us to move to real time bin location<br />
management, possible randomized storage, and a<br />
ton of other opportunities. More to come on other<br />
initiatives!<br />
SC Private Label<br />
We returned from the Chicago Pre Market and<br />
went straight to the Atlanta Gift Show. Next week<br />
we will be showing our new 2017 Direct Container<br />
collections at the Las Vegas Market.<br />
During the Pre-Market in Chicago we saw many<br />
of our old customers and some new ones. The new<br />
collections were received with enthusiasm and we<br />
displayed the new slate gray finish in Alyssa and<br />
Terrazza. The new Hudson Sectional was on display<br />
along with our new upholstered Emma collection in<br />
Slate Gray. All of these new groups and finishes will<br />
be in Las Vegas and also during the Garden Party.<br />
Summer Classics Private Label will be in the 2, 700<br />
square foot Museum area. We will be able to show<br />
all our collections during the Garden Party.<br />
Micah Ray, distribution manager<br />
Harold Hudson, president<br />
MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
If you have been out into the DC, you have<br />
probably noticed that the main aisle has been<br />
resurfaced, striped, and marked with stop signs and<br />
pedestrian crossings. This is the beginning of a large<br />
modernizing/work space professionalism initiative<br />
geared to get our work spaces up to date, safe, and<br />
ready for growth. We are excited to see these types<br />
of projects come to fruition, and see how impactful<br />
they can be.<br />
Our Mission<br />
• Build and develop the most capable team in our<br />
industry<br />
• Reduce cost and improved efficiency in<br />
manufacturing, distribution, and transportation<br />
• Establish a baseline measure for quality and<br />
reduce defects by by 25%<br />
• Reduced lead-time by 25% through all<br />
departments<br />
Today we sent out a Summer Classics Private Label 10%<br />
off Summer Sale. We have all of these frames in our<br />
inventory with a cushion and we ship the product 48<br />
Hours after payment or credit approval. This is a great<br />
opportunity to get product quick for your customers. No<br />
minimums and it is open to all wholesale customers. Visit:<br />
http://summerclassics.com/wp-content/uploads/SummerSale<strong>Update</strong>.pdf<br />
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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
Sales <strong>Update</strong> Schon Duke, v.p. sales<br />
July is always a very busy month for<br />
the Sales team… We completed our<br />
Summer Classics National Sales<br />
meeting, Pre-Market in Chicago and<br />
a successful Atlanta market… New<br />
introductions of compelling styles<br />
and innovative products were front<br />
and center. Summer Classics alone has<br />
180 new items for 2017… Gabby has<br />
added more than 100 new product<br />
introductions since April! Summer<br />
Classics and Gabby are fashion and<br />
trend leaders in our industry and our<br />
commitment to that is reflected in all<br />
of these new and innovative products.<br />
<strong>2016</strong> National Sales Meeting<br />
Summer Classics had its entire sales<br />
team and supporting cast assembled<br />
in the Merchandise mart in Chicago.<br />
We had over 27 sales representatives<br />
spend two days in intensive strategy<br />
and product training. The topic of<br />
the meeting was embracing change.<br />
Benjamin Franklin’s quote summed<br />
it up best “When you’re finished<br />
changing, you’re finished…” The New<br />
Early buy and Essentials program was<br />
rolled out for 2017. Essentials is our<br />
new stocking program this year and we<br />
are going to stock pre-made cushions<br />
in our bestselling fabric, Linen Dove.<br />
This will be a huge “quick ship”<br />
opportunity for our Summer Classics<br />
Dealers. The Sales team had breakout<br />
meetings focused on CRM, Inside<br />
Sales Support, New Product Training<br />
Program and the ECAT order entry<br />
system… These 4 meetings are the<br />
structural backbone of the support<br />
we are providing for sales team in the<br />
field. The team left Chicago with a<br />
united strategy and family feeling and<br />
excitement for the upcoming season!<br />
Pre-Market Chicago<br />
The New 2017 products were<br />
introduced in Chicago in our fantastic<br />
showroom in the Merchandise Mart.<br />
Wright Curry and his team have<br />
done an amazing job of redefining<br />
and balancing the line with these new<br />
introductions. Clean transitional lines<br />
with new combinations of materials<br />
like stainless steel and teak make the<br />
line very appealing. The dealers loved<br />
the new introductions! Especially<br />
those dealers in key target areas with<br />
many committing to purchases for<br />
2017. When you stand back and look<br />
at the Summer Classics range, we are<br />
truly the fashion leader in the outdoor<br />
category. I walked the halls of the at<br />
our competition, Summer Classics<br />
is truly set apart in our designs. Our<br />
merchandising and innovative use<br />
of multiple materials is unmatched.<br />
We plan to build on the momentum<br />
started with last year’s successful<br />
product launches with these new looks<br />
for Summer Classics in 2017.<br />
Atlanta Market at the AmericasMart<br />
The Atlanta market was back to<br />
back with our Pre-market show in<br />
Chicago. The sales team flew from<br />
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Chicago, got off the plane and started<br />
selling in Atlanta. We have been a 25-<br />
year partner with the AmericasMart<br />
and it was one of our very first<br />
showrooms for the Summer Classics<br />
brand. We have the opportunity to<br />
expose our brand to the design trade<br />
in Atlanta. The Design trade is one<br />
of the fastest growing segments in<br />
the Furniture Industry. Allowing this<br />
important group to see what Summer<br />
Classics is all about is important.
Contract <strong>Update</strong><br />
Don Smith, v.p. sales of SC Contract<br />
MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
Wow, what a summer! SCCS has been enjoying the beautiful outdoors and a number of new installations as the sunny<br />
days followed by beautiful summer showers let us bask in this amazing season. If you are in our offices perhaps you<br />
take some of the beauty that we see every day for granted. We had the pleasure of hosting someone from Phoenix earlier<br />
this month and she kept remarking at how beautiful, lush and green our state is. We hear this fairly often, so let’s<br />
pause and enjoy the scenery wherever we are. Now, for those of you that know me well I will throw in my two cents<br />
worth of praise for…air conditioning!<br />
July found us busy as usual with trade shows, industry events and the planning for all the ones to come. The beginning<br />
of the month Meg Wilson hosted a few dozen of the largest assisted living and independent living companies at the<br />
annual Senior Lifestyle match event which was in Arizona. There were a few familiar faces but by and large Meg was<br />
able to open up very meaningful dialogue with a cache of potential new SCCS clients. Also in July, SCCS was proud<br />
to sponsor the Atlanta NEWH bowling team. The NEWH or National Executive Women in Hospitality also branded<br />
as The Hospitality Industry Network is a group that we are always proud to sponsor as they promote scholarship,<br />
education and business networking in so many areas of the country. We were also fortunate to be invited to attend a<br />
BIFMA/NeoCon type of event in New York City at the showrooms of 200 Lexington. That’s a great opportunity to<br />
remind everyone that office buildings and their environs are often built with attention to detail for outdoor spaces as<br />
well and we do indeed count that as a niche market segment to pursue with vigor!<br />
Contract Installations<br />
We put the “zing” in Amazing!<br />
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H. R. News<br />
Janet Ward, v.p. human resources<br />
MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
Visit<br />
gwcgather.<br />
com<br />
WATCH US GROW!<br />
To help serve our employees better, we have added an additional staff member in the Human<br />
Resources department….Shannon Feltman. Shannon joins us with over 10 years in handling<br />
HR and Payroll, most recently from ITT Tech. She will be the primary point of contact for<br />
all hourly employees as Zinnia Sanchez will now be the primary point of contact for salaried<br />
employees. However, a least one HR person will now be available<br />
during working hours to help assist employee questions and needs.<br />
FAMILY MEETING<br />
We are in the process of scheduing our next family meeting so look for the question box to<br />
go up and more details on date and time. This is an important part of our core values and we<br />
really want to hear from you and answer any of your questions. Please remember that this is<br />
a question and answer session with the purpose of strengthening our positive communication<br />
between management and employees.<br />
EMPLOYEE HANDBOOKS<br />
We are still in the process of distributing the new employee handbooks and ask for your patience<br />
during this process. I will be setting up additional meeting to distribute these in <strong>August</strong> and should<br />
be able to have enough sessions during this month to reach everyone, including make-up sessions.<br />
FALL SOFTBALL LEAGUE<br />
Our Corporate Softball coach, Scott Deason, is trying to ascertain any interest in getting involved<br />
in the Fall league for softball. If you are interested, please let either Scott or HR know by mid-<br />
<strong>August</strong> so we can register. If there are any other sports or activities that you would like to suggest,<br />
let us know. However, keep in mind you need to be able to get enough participants for whatever you<br />
are suggesting. We look forward to hearing from you!<br />
IMPORTANT DATES TO REMEMBER<br />
Aug 12th – WIT Award and Birthday Celebration<br />
Aug 25th- New Employee Orientation/Bew History Lesson<br />
Sept. 5th – Labor Day Holiday – Corporate Offices Closed<br />
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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
NAME LOCATION DEPARTMENT BIRTHDATE<br />
Hank Epperson Corporate Distribution Aug. 1st<br />
Teresa Hunter Corporate Cushions Aug. 1st<br />
Jackie O’Rourke San Antonio Retail Aug. 1st<br />
Linda Ronald San Antonio Retail Aug. 1st<br />
Jacquail Rutledge Corporate Distribution Aug. 1st<br />
Jennifer Searls Dallas Sales Aug. 5th<br />
Leslie Estes Corporate Accounting & Finance Aug. 6th<br />
Sabrina Russell Corporate Cushions Aug. 6th<br />
John Vigilante Raleigh Retail Aug. 7th<br />
Willie Moore Corporate Gabby Operations Aug. 9th<br />
Eric Surls Richmond Retail Aug. 9th<br />
Chris Nelson Corporate MIS Aug. 10th<br />
Geoff Feagin Corporate MIS Aug. 11th<br />
Michael Lewis Corporate Distribution Aug. 11th<br />
Nohely Sanchez San Antonio Retail Aug. 11th<br />
Shelly Glasgow Corporate Cushions Aug. 12th<br />
Stephen Pitts Corporate Marketing Aug. 12th<br />
Kelly McGuire Corporate Gabby Customer Service Aug. 13th<br />
Kristy Herring Corporate Accounting & Finance Aug. 16th<br />
Billy Allen Corporate Cushions Aug. 18th<br />
Rickey Green Corporate Distribution Aug. 22nd<br />
Brian Jones Corporate Distribution Aug. 23rd<br />
Tammy Fowler Corporate Cushions Aug. 25th<br />
Tim Baldwin Sales Aug. 27th<br />
Miguel Duran Corporate Cushions Aug. 27th<br />
Ralph Hoggle Corporate Cushions Aug. 28th<br />
Kathleen Creech Charlotte Retail Aug. 30th<br />
Angela Scollo-Huff Sales Aug. 30th<br />
Drew Mersinger Pelham Retail Aug. 31st<br />
Ramon Sandoval West Coast Ops Distribution Aug. 31st<br />
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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />
NEW HIRES<br />
Please help me welcome the following employees to our<br />
family!<br />
Angela Hill<br />
Belinda Hale<br />
Beck Herman<br />
Joseph Thompson<br />
Mary Zimmers<br />
Retail – Richmond<br />
Retail – Richmond<br />
Distribution<br />
Retail – San Antonio<br />
Retail – Nashville<br />
EMPLOYEE OF THE MONTH AWARD<br />
The July Employee of the Month went to someone from<br />
our retail area…..Sha Lacey! As well as being a strong part<br />
of our Corporate Softball team, Sha has demonstrated the<br />
“Whatever Takes Attitude” by stepping up during busy<br />
season amid changes in the Distribution area. He is a solid<br />
team player who always displays a willing attitude to help<br />
others. He is hard-working and loved by all who have the<br />
pleasure to work with him. Congratulations to such an<br />
outstanding employee and overall great guy!<br />
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