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Monthly Update August 2016

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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

MONTHLY UPDATE<br />

G.W.C.<br />

President’s Note - Bew White, president & c.e.o.<br />

Ahh,July! July is one of the busiest months for Summer Classics and Gabby because of markets.<br />

We have the July preshow in Chicago and then we have the July Atlanta show, which is one of<br />

Gabby’s biggest shows.<br />

This year for the first time we had our sales meeting in Chicago. All of the salespeople were<br />

present. It was the best sales meeting we’ve ever had.<br />

At the market in Chicago we presented over 180 new products. After walking around Chicago,<br />

we can tell you that Summer Classics probably introduced more product than all of the other<br />

competitors combined at the show. Our entry into stainless steel was exclusive. Acero, is our<br />

new stainless steel group in White Label. Carlton is a new wicker group in White Label with a<br />

stitch weave around the border. Venti is our new foray into upholstery for Summer Classics with<br />

reticulated foam. Peninsula is an open weave, raffia wicker collection. Avondale is a cool new<br />

teak group in transitional form. Del Mar is a new stainless sling group. Haley is a traditional<br />

double X back teak group. Cayman, is part of our new “comfort” group. It’s a king size outdoor<br />

canopy bed with reticulated foam. That’s just to name a few...There’s also additions to Wind,<br />

Bali, Sahara and a fresh new color added to our wicker and aluminum collections, Whew!!!<br />

See our latest ad in<br />

Garden&Gun magazine!<br />

CONTRIBUTORS:<br />

President - Bew White<br />

co-CEO - Dick Cross<br />

CMO/Gabby - William White<br />

CFO - Janet Roberts<br />

Pres. SCPL - Harold Hudson<br />

VP Marketing - Mark Griggs<br />

VP Operations - Tom Livingston<br />

VP Sales - Schon Duke<br />

VP SCC - Don Smith<br />

VP HR - Janet Ward<br />

VP IT - Ben Erickson<br />

SCH Ops. - Blake Stewart<br />

PR Mgr. - Rob Robinson<br />

Garden Party promises to be the most sensational ever with a new venue and a surprise speaker<br />

on Thursday morning covering the importance of social media and its ability to pull traffic into<br />

your stores. There are also two nights of heritage dinners. We are going back to Mountain Brook<br />

Club by popular demand! For the first time we’re offering golf, massages, pedicures, manicures<br />

and a tour of the famous Barber Motorsports Museum. We’re also in the process of remodeling<br />

the Highway 31 showroom and our Outlet on County Road 52. The theme this year is Trends.<br />

To top that off, we have the Trend Editor from Traditional Home coming to speak.<br />

This weekend we all head to Las Vegas. Gabby has some exciting new products and Summer<br />

Classics plans to show our new 2017 line for the first time ever on the west coast. You could<br />

call it the West Coast garden party. We are planning to have cocktails and hors d’oeuvres in the<br />

showroom every night. Gabby is planning cocktails and some more elaborate events in their<br />

showroom including hosting a dinner.<br />

We had two new critical hires<br />

this month with Beth Sherer<br />

joining us as the new Executive<br />

Vice President of Gabby. She<br />

joins us from Bon Ton Stores,<br />

a $3 billion department store<br />

in the mid-west. Marianne<br />

Monogue joined as the new<br />

Vice President of Retail. She<br />

came to us from Arhaus in<br />

Cleveland, OH. We look<br />

forward to their input and<br />

service.<br />

Acero - In Stainless<br />

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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

Gabby <strong>Update</strong><br />

Reps Stealing Breakfast<br />

William White, c.m.o. & Gabby president<br />

July order entry is up over last year thanks to an above average July Atlanta market for Gabby. The crowds seemed lighter<br />

than normal for this market but a lot of the right buyers were there shopping the Gabby showroom. We had a great party<br />

on Friday night that included a wine tasting, hors d’oeuvres and a DJ. And now it’s time for Las Vegas market as we host<br />

the “Best of the West Designers” in our showroom. Gabby will continue to expand our relationship with the best, most<br />

influential designers in the marketplace.<br />

We have very exciting personnel news this month! Beth Sherer was announced as<br />

Executive VP of Gabby and will take on an active role in managing the day to day<br />

business. This will also help free up William to focus on marketing initiatives for all of<br />

the brands. She comes with a passion for our company and several years of experience<br />

as an executive in retail merchandising and buying in the mid to high end department<br />

store world.<br />

We would also like to welcome Benson Sebial who joins the Gabby Asia team as a<br />

Technical Furniture Engineer. Benson is from the Philippines and will report to Pam<br />

Cheung, VP of Operations for Asia. His responsibilities will include new product<br />

development specifications, safety, quality, production tracking and sourcing in<br />

Vietnam. He will also lead Sam and Andy, our two capable QC managers on the<br />

ground. Welcome, Beth and Benson!<br />

The Gabby team would like to recognize and thank our Asia team for their tireless efforts to improve our quality and<br />

production lead times. These folks are the unsung heroes behind the scenes that do their best to keep us on the path of<br />

continuous improvement. Pam, William, Wright look forward to leading another annual Asia Summit in early <strong>August</strong><br />

with this exceptional team. Travel safe everyone!<br />

Gabby Atlanta Showroom<br />

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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

Marketing News Mark Griggs, v.p. marketing<br />

It’s that time again! We sprinted through July<br />

compiling the new season’s catalogs, supporting<br />

the early introduction summer shows and<br />

prepping the myriad of items we will need for<br />

Garden Party. The staff is operating at full tilt and will be<br />

throughout <strong>August</strong>. Summer Classics and White Label’s<br />

catalogs are sent to the printer and we’re working on<br />

Private Label, Contract and Gabby it the heels of those<br />

production projects.<br />

We have added a new videographer to the staff<br />

and will welcome John Rockett into the fold<br />

in early <strong>August</strong>. His long tenure as a television<br />

news cameraman will give us the speed we need to get<br />

important footage and edit video work quickly into a<br />

finished product. He will be challenged and ready for<br />

Garden Party upon his arrival.<br />

We are adding new personnel in both the public<br />

relations area and graphics. We will be making<br />

important announcements about our newest<br />

Marketing members very soon. Be on the lookout for<br />

these new personnel who will assist us in meeting the<br />

ever growing demands of our successful divisions.<br />

We will be well represented in a multitude of<br />

publications this fall. We have ads, images and<br />

articles placing across the spectrum of industry<br />

magazines, design publications and consumer periodicals<br />

over the next three months. We will be very visible with<br />

all of our brands and divisions!<br />

Press & Announcements<br />

AUGUST PRESS:<br />

• Home Accents Today, July featuring<br />

Gabby Mirror<br />

• Patio & Hearth Products Report -<br />

featuring Halo Collection proceeds to Ovarian Cancer<br />

Research honoring Susan Lambeth<br />

We welcomed Marianne Minogue into<br />

Retail. We have begun to plan out the remainder<br />

of the year for our stores with<br />

Marianne and her staff. Our first order of<br />

business is driving traffic through the important<br />

Labor Day time period. We have introduced a<br />

contest to the mix to help with that task. The<br />

$10,000 Backyard Makeover has been infused<br />

into our messaging. We’ll be taking entries until<br />

Labor Day for the drawing. Our lucky winner<br />

will get a complete backyard makeover from our<br />

capable team of design consultants.<br />

We said goodbye and good luck to our two<br />

outstanding summer interns. Both Camille<br />

Smith and Kate Collier have left us. Camille<br />

has accepted the challenge of teaching in<br />

inner city schools in New York City. We know<br />

she will apply the same talent and capable calm<br />

she showed us here. Kate has returned to school<br />

at Birmingham Southern to finish her senior<br />

year. She will be successful by exhibiting the same<br />

dedication she did for us.<br />

We had a fantastic time working with our<br />

friends from Wholesale at the National<br />

Sales Meeting. We hosted a series of seminars<br />

on our CRM initiatives and presented<br />

our marketing plans for the coming year. The<br />

sales team got an early look at our 2017 product<br />

mix through our new Product Preview catalog<br />

that was distributed at the event. We look forward<br />

to continuing to build the momentum that<br />

was begun at this important meeting!<br />

AUGUST ADS:<br />

• SC: Garden & Gun<br />

• SC: Domino<br />

• SC: Hearth & Home<br />

• G: Milieu Summer<br />

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Operations <strong>Update</strong><br />

The past several months have been very busy in<br />

operations, as wholesale peak season coupled with<br />

continued Gabby and SCC growth have provided<br />

us with plenty to do! Peak season is the time we<br />

stress our systems and processes and evaluate the<br />

performances of both. We’re pretty sure they were<br />

stressed, along with the staff!<br />

As <strong>2016</strong> season starts to wind down, we are moving<br />

forward toward 2017 with great momentum. There<br />

are several large initiatives in process to improve our<br />

efficiencies. The largest and possibly most impactful<br />

of those is the implementation of a WMS system<br />

for distribution. This will be a paradigm shift for<br />

many of the distribution departments as we will<br />

shift from paper based, single order selection to a<br />

hand held, paperless order picking solution. This<br />

will also allow us to move to real time bin location<br />

management, possible randomized storage, and a<br />

ton of other opportunities. More to come on other<br />

initiatives!<br />

SC Private Label<br />

We returned from the Chicago Pre Market and<br />

went straight to the Atlanta Gift Show. Next week<br />

we will be showing our new 2017 Direct Container<br />

collections at the Las Vegas Market.<br />

During the Pre-Market in Chicago we saw many<br />

of our old customers and some new ones. The new<br />

collections were received with enthusiasm and we<br />

displayed the new slate gray finish in Alyssa and<br />

Terrazza. The new Hudson Sectional was on display<br />

along with our new upholstered Emma collection in<br />

Slate Gray. All of these new groups and finishes will<br />

be in Las Vegas and also during the Garden Party.<br />

Summer Classics Private Label will be in the 2, 700<br />

square foot Museum area. We will be able to show<br />

all our collections during the Garden Party.<br />

Micah Ray, distribution manager<br />

Harold Hudson, president<br />

MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

If you have been out into the DC, you have<br />

probably noticed that the main aisle has been<br />

resurfaced, striped, and marked with stop signs and<br />

pedestrian crossings. This is the beginning of a large<br />

modernizing/work space professionalism initiative<br />

geared to get our work spaces up to date, safe, and<br />

ready for growth. We are excited to see these types<br />

of projects come to fruition, and see how impactful<br />

they can be.<br />

Our Mission<br />

• Build and develop the most capable team in our<br />

industry<br />

• Reduce cost and improved efficiency in<br />

manufacturing, distribution, and transportation<br />

• Establish a baseline measure for quality and<br />

reduce defects by by 25%<br />

• Reduced lead-time by 25% through all<br />

departments<br />

Today we sent out a Summer Classics Private Label 10%<br />

off Summer Sale. We have all of these frames in our<br />

inventory with a cushion and we ship the product 48<br />

Hours after payment or credit approval. This is a great<br />

opportunity to get product quick for your customers. No<br />

minimums and it is open to all wholesale customers. Visit:<br />

http://summerclassics.com/wp-content/uploads/SummerSale<strong>Update</strong>.pdf<br />

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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

Sales <strong>Update</strong> Schon Duke, v.p. sales<br />

July is always a very busy month for<br />

the Sales team… We completed our<br />

Summer Classics National Sales<br />

meeting, Pre-Market in Chicago and<br />

a successful Atlanta market… New<br />

introductions of compelling styles<br />

and innovative products were front<br />

and center. Summer Classics alone has<br />

180 new items for 2017… Gabby has<br />

added more than 100 new product<br />

introductions since April! Summer<br />

Classics and Gabby are fashion and<br />

trend leaders in our industry and our<br />

commitment to that is reflected in all<br />

of these new and innovative products.<br />

<strong>2016</strong> National Sales Meeting<br />

Summer Classics had its entire sales<br />

team and supporting cast assembled<br />

in the Merchandise mart in Chicago.<br />

We had over 27 sales representatives<br />

spend two days in intensive strategy<br />

and product training. The topic of<br />

the meeting was embracing change.<br />

Benjamin Franklin’s quote summed<br />

it up best “When you’re finished<br />

changing, you’re finished…” The New<br />

Early buy and Essentials program was<br />

rolled out for 2017. Essentials is our<br />

new stocking program this year and we<br />

are going to stock pre-made cushions<br />

in our bestselling fabric, Linen Dove.<br />

This will be a huge “quick ship”<br />

opportunity for our Summer Classics<br />

Dealers. The Sales team had breakout<br />

meetings focused on CRM, Inside<br />

Sales Support, New Product Training<br />

Program and the ECAT order entry<br />

system… These 4 meetings are the<br />

structural backbone of the support<br />

we are providing for sales team in the<br />

field. The team left Chicago with a<br />

united strategy and family feeling and<br />

excitement for the upcoming season!<br />

Pre-Market Chicago<br />

The New 2017 products were<br />

introduced in Chicago in our fantastic<br />

showroom in the Merchandise Mart.<br />

Wright Curry and his team have<br />

done an amazing job of redefining<br />

and balancing the line with these new<br />

introductions. Clean transitional lines<br />

with new combinations of materials<br />

like stainless steel and teak make the<br />

line very appealing. The dealers loved<br />

the new introductions! Especially<br />

those dealers in key target areas with<br />

many committing to purchases for<br />

2017. When you stand back and look<br />

at the Summer Classics range, we are<br />

truly the fashion leader in the outdoor<br />

category. I walked the halls of the at<br />

our competition, Summer Classics<br />

is truly set apart in our designs. Our<br />

merchandising and innovative use<br />

of multiple materials is unmatched.<br />

We plan to build on the momentum<br />

started with last year’s successful<br />

product launches with these new looks<br />

for Summer Classics in 2017.<br />

Atlanta Market at the AmericasMart<br />

The Atlanta market was back to<br />

back with our Pre-market show in<br />

Chicago. The sales team flew from<br />

6 of 13<br />

Chicago, got off the plane and started<br />

selling in Atlanta. We have been a 25-<br />

year partner with the AmericasMart<br />

and it was one of our very first<br />

showrooms for the Summer Classics<br />

brand. We have the opportunity to<br />

expose our brand to the design trade<br />

in Atlanta. The Design trade is one<br />

of the fastest growing segments in<br />

the Furniture Industry. Allowing this<br />

important group to see what Summer<br />

Classics is all about is important.


Contract <strong>Update</strong><br />

Don Smith, v.p. sales of SC Contract<br />

MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

Wow, what a summer! SCCS has been enjoying the beautiful outdoors and a number of new installations as the sunny<br />

days followed by beautiful summer showers let us bask in this amazing season. If you are in our offices perhaps you<br />

take some of the beauty that we see every day for granted. We had the pleasure of hosting someone from Phoenix earlier<br />

this month and she kept remarking at how beautiful, lush and green our state is. We hear this fairly often, so let’s<br />

pause and enjoy the scenery wherever we are. Now, for those of you that know me well I will throw in my two cents<br />

worth of praise for…air conditioning!<br />

July found us busy as usual with trade shows, industry events and the planning for all the ones to come. The beginning<br />

of the month Meg Wilson hosted a few dozen of the largest assisted living and independent living companies at the<br />

annual Senior Lifestyle match event which was in Arizona. There were a few familiar faces but by and large Meg was<br />

able to open up very meaningful dialogue with a cache of potential new SCCS clients. Also in July, SCCS was proud<br />

to sponsor the Atlanta NEWH bowling team. The NEWH or National Executive Women in Hospitality also branded<br />

as The Hospitality Industry Network is a group that we are always proud to sponsor as they promote scholarship,<br />

education and business networking in so many areas of the country. We were also fortunate to be invited to attend a<br />

BIFMA/NeoCon type of event in New York City at the showrooms of 200 Lexington. That’s a great opportunity to<br />

remind everyone that office buildings and their environs are often built with attention to detail for outdoor spaces as<br />

well and we do indeed count that as a niche market segment to pursue with vigor!<br />

Contract Installations<br />

We put the “zing” in Amazing!<br />

7 of 13


H. R. News<br />

Janet Ward, v.p. human resources<br />

MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

Visit<br />

gwcgather.<br />

com<br />

WATCH US GROW!<br />

To help serve our employees better, we have added an additional staff member in the Human<br />

Resources department….Shannon Feltman. Shannon joins us with over 10 years in handling<br />

HR and Payroll, most recently from ITT Tech. She will be the primary point of contact for<br />

all hourly employees as Zinnia Sanchez will now be the primary point of contact for salaried<br />

employees. However, a least one HR person will now be available<br />

during working hours to help assist employee questions and needs.<br />

FAMILY MEETING<br />

We are in the process of scheduing our next family meeting so look for the question box to<br />

go up and more details on date and time. This is an important part of our core values and we<br />

really want to hear from you and answer any of your questions. Please remember that this is<br />

a question and answer session with the purpose of strengthening our positive communication<br />

between management and employees.<br />

EMPLOYEE HANDBOOKS<br />

We are still in the process of distributing the new employee handbooks and ask for your patience<br />

during this process. I will be setting up additional meeting to distribute these in <strong>August</strong> and should<br />

be able to have enough sessions during this month to reach everyone, including make-up sessions.<br />

FALL SOFTBALL LEAGUE<br />

Our Corporate Softball coach, Scott Deason, is trying to ascertain any interest in getting involved<br />

in the Fall league for softball. If you are interested, please let either Scott or HR know by mid-<br />

<strong>August</strong> so we can register. If there are any other sports or activities that you would like to suggest,<br />

let us know. However, keep in mind you need to be able to get enough participants for whatever you<br />

are suggesting. We look forward to hearing from you!<br />

IMPORTANT DATES TO REMEMBER<br />

Aug 12th – WIT Award and Birthday Celebration<br />

Aug 25th- New Employee Orientation/Bew History Lesson<br />

Sept. 5th – Labor Day Holiday – Corporate Offices Closed<br />

9 of 13


MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

NAME LOCATION DEPARTMENT BIRTHDATE<br />

Hank Epperson Corporate Distribution Aug. 1st<br />

Teresa Hunter Corporate Cushions Aug. 1st<br />

Jackie O’Rourke San Antonio Retail Aug. 1st<br />

Linda Ronald San Antonio Retail Aug. 1st<br />

Jacquail Rutledge Corporate Distribution Aug. 1st<br />

Jennifer Searls Dallas Sales Aug. 5th<br />

Leslie Estes Corporate Accounting & Finance Aug. 6th<br />

Sabrina Russell Corporate Cushions Aug. 6th<br />

John Vigilante Raleigh Retail Aug. 7th<br />

Willie Moore Corporate Gabby Operations Aug. 9th<br />

Eric Surls Richmond Retail Aug. 9th<br />

Chris Nelson Corporate MIS Aug. 10th<br />

Geoff Feagin Corporate MIS Aug. 11th<br />

Michael Lewis Corporate Distribution Aug. 11th<br />

Nohely Sanchez San Antonio Retail Aug. 11th<br />

Shelly Glasgow Corporate Cushions Aug. 12th<br />

Stephen Pitts Corporate Marketing Aug. 12th<br />

Kelly McGuire Corporate Gabby Customer Service Aug. 13th<br />

Kristy Herring Corporate Accounting & Finance Aug. 16th<br />

Billy Allen Corporate Cushions Aug. 18th<br />

Rickey Green Corporate Distribution Aug. 22nd<br />

Brian Jones Corporate Distribution Aug. 23rd<br />

Tammy Fowler Corporate Cushions Aug. 25th<br />

Tim Baldwin Sales Aug. 27th<br />

Miguel Duran Corporate Cushions Aug. 27th<br />

Ralph Hoggle Corporate Cushions Aug. 28th<br />

Kathleen Creech Charlotte Retail Aug. 30th<br />

Angela Scollo-Huff Sales Aug. 30th<br />

Drew Mersinger Pelham Retail Aug. 31st<br />

Ramon Sandoval West Coast Ops Distribution Aug. 31st<br />

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MONTHLY UPDATE: AUGUST <strong>2016</strong><br />

NEW HIRES<br />

Please help me welcome the following employees to our<br />

family!<br />

Angela Hill<br />

Belinda Hale<br />

Beck Herman<br />

Joseph Thompson<br />

Mary Zimmers<br />

Retail – Richmond<br />

Retail – Richmond<br />

Distribution<br />

Retail – San Antonio<br />

Retail – Nashville<br />

EMPLOYEE OF THE MONTH AWARD<br />

The July Employee of the Month went to someone from<br />

our retail area…..Sha Lacey! As well as being a strong part<br />

of our Corporate Softball team, Sha has demonstrated the<br />

“Whatever Takes Attitude” by stepping up during busy<br />

season amid changes in the Distribution area. He is a solid<br />

team player who always displays a willing attitude to help<br />

others. He is hard-working and loved by all who have the<br />

pleasure to work with him. Congratulations to such an<br />

outstanding employee and overall great guy!<br />

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