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a product's shape<br />
a slogan<br />
a p<strong>at</strong>ent<br />
the tangibility of a product<br />
11) Which of the following best describes BR Chicken's value<br />
proposition?<br />
We sell chicken <strong>at</strong> most major malls.<br />
We sell tender golden chicken <strong>at</strong> a moder<strong>at</strong>e price.<br />
We undertake home delivery services.<br />
We target quality-conscious consumers of chicken.<br />
12) A ________ is a comprehensive, system<strong>at</strong>ic, independent, and<br />
periodic examin<strong>at</strong>ion of a company's or business unit's marketing<br />
environment, objectives, str<strong>at</strong>egies, and activities, with a view to<br />
determining problem areas and opportunities and recommending a plan of<br />
action to improve the company's marketing performance.<br />
Market-based scorecard analysis<br />
Marketing audit<br />
Test market<br />
Marketing plan<br />
13) During which of the following stages in new product development<br />
decision-making do managers analyze if they can find a good idea<br />
consumers say they would try?<br />
business analysis<br />
concept development and testing<br />
idea screening<br />
idea gener<strong>at</strong>ion