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CITYAM.COM<br />

TUESDAY 5 JULY 2016<br />

FEATURE<br />

25<br />

OFFICE POLITICS<br />

Why it’s time<br />

to shelve the<br />

startup culture<br />

stereotype<br />

Ed Macnair says the infatuation with hoodies<br />

and beanbags should be consigned to history<br />

WHEN I tell someone that<br />

I run a young tech<br />

company, I always get<br />

the same reaction. That<br />

slight recoil as they get<br />

their head around the fact that I<br />

don’t conform to the stereotype (or<br />

prejudice, by another name).<br />

First, I’m often wearing a smart<br />

shirt. The Zuck’s now famous t-shirt<br />

and hoodie approach has become<br />

uniform in our industry and, while I<br />

don’t have anything against that, I<br />

find it easier to sell things to people<br />

when I’m looking smart.<br />

Second, I’m middle aged and running<br />

a high growth tech company.<br />

It’s okay. It feels like an admission<br />

one might make at counselling, but<br />

I’m really fine with it.<br />

Third, our fledgling firm (which is<br />

spreading its wings around the<br />

world, by the way) is headquartered<br />

in Basingstoke. Yes that’s right, 50<br />

miles south west of Silicon<br />

Roundabout and a place with only a<br />

mainstream latte selection. Why? It’s<br />

cheaper and it works. All our HQ<br />

needs is four walls, enough desks<br />

and a meeting room. If I can get that<br />

at a good price in a high-rise off the<br />

M3, instead of squashing beanbags<br />

into a Shoreditch loft, great. That<br />

gives me more money to spend on<br />

making my product better.<br />

MIND AND MATTER<br />

There is a serious point to be made<br />

here. I believe a lot of company leaders<br />

can become too embroiled in culture<br />

at the expense of the growth of<br />

their business. Everyone wants to be<br />

Too many<br />

businesses put a<br />

funky culture<br />

before product<br />

an entrepreneur nowadays, which is<br />

a good thing because it means<br />

people are exercising their right to<br />

be creative and independent.<br />

However, I believe founding teams,<br />

particularly at tech startups, sometimes<br />

don’t question the reasons<br />

behind filling their carefully distressed<br />

office with free food and<br />

table football tables. Retention?<br />

Maybe, but I felt our staff would<br />

rather be paid more than flick a tiny<br />

ball around while eating a street burrito.<br />

PRODUCT PEDESTAL<br />

There are, of course, reasons behind<br />

this culture developing. The bright<br />

young things that were shaping the<br />

early days of Silicon Valley liked<br />

wearing jeans and had to work in a<br />

KEEPING YOU<br />

IN ORDER<br />

Casual PM<br />

Free<br />

Another project<br />

management<br />

app, Casual PM<br />

focuses on<br />

making things as<br />

visual – and<br />

simple – as<br />

possible. The<br />

software hinges<br />

on putting<br />

projects into<br />

flow charts. This,<br />

the developers<br />

argue, allows<br />

you to see tasks<br />

and ideas the<br />

way they look in<br />

your mind.<br />

Follow a project<br />

from start to<br />

finish on one<br />

large sheet, with<br />

colleagues and<br />

actions inserted<br />

where relevant.<br />

garage, because that’s all they could<br />

afford. They made the best of the situation.<br />

It was a counter-culture that<br />

railed against the corporate ideal of<br />

the time, discarding perceived business<br />

wisdom to achieve their company<br />

goals. Their sole focus was on<br />

making technology that worked.<br />

This is something that I would urge<br />

young businesses to do nowadays. In<br />

a world that puts high growth tech<br />

companies on a pedestal, I think we<br />

have become distracted by the gloss.<br />

This is the world of celebrity startup<br />

founders: are we guilty of being dazzled<br />

by the bright lights?<br />

Under pressure to manufacture a<br />

company culture, founders sometimes<br />

expend time and money<br />

trying to be a startup, rather than<br />

actually being one. This is entirely<br />

understandable, as it can help hire<br />

talent. However, it often detracts<br />

resource from the one thing that is<br />

more important than all others:<br />

product.<br />

Realise this, and everything else<br />

will fall into place. Once you have<br />

belief in your product, it shines<br />

through your entire business like a<br />

beacon for talent, investors and,<br />

most importantly, customers.<br />

Ironically, this mentality is far<br />

truer to the startup ethos than any<br />

of the accompanying sideshow.<br />

Garages are dark and<br />

uncomfortable, but they are an<br />

excellent place to focus on building<br />

stuff that works, cheaply. Figure this<br />

one out, and the culture will take<br />

care of itself.<br />

£ Ed Macnair is chief executive of<br />

CensorNet.

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