GAB # 25 - 2016 - Tower - iGCB - Intellect FABX

Tata Consultancy Services (TCS)
TCS BaNCS
Key Statistics
Founded: 1986
Company Type: Public
Headquarters: Mumbai, India
FY 2015 Revenue: $16.5 Billion USD
Company Overview
Tata Consultancy Services (TCS) offers a consultingled
integrated portfolio of IT and IT-enabled services
delivered through its unique Global Network Delivery
Model (GNDM). TCS has solutions for a variety
of industries including banking & financial services,
energy, resources & utilities, government, health
care, insurance, life sciences, manufacturing, media
& information services, retail & consumer products,
telecom, travel, and transportation & hospitality.
Product Overview
The TCS BaNCS solution provides capabilities across
two key facets of an advisor’s role: client
management and client engagement. Client
management features include a 360-degree view of
the customer, task assignment and management,
activity tracking, an alert and notification system, and
the ability to track client portfolio progress against
goals, benchmarks, and asset-class thresholds.
Client engagement features include need analysis
using an interactive questionnaire framework,
financial profiling, financial planning, portfolio
construction and monitoring, and a system that
recommends and executes trades.
Recent Updates
TCS launched TCS BaNCS Digital in 2014, which
uses a hybrid architecture to provide solutions for
internet and mobile channels not tied down to any
specific operating platform. In the same year, TCS
completed the integration of ALTI, whose acquisition
added to their IT consultancy services. The company
also recently acquired CRL, a high performance
computing start-up.
CEB View
A truly global solution, the TCS Advisor Desktop
supports multi-lingual and multi-currency client
lifecycle management and a mobile/any device
approach. TCS also offers robust management
reporting, which is customizable so that firms can
easily manage and monitor their advisor force.
Customer Success Story
One of the top five asset management
business providers in the United States needed
to transform its personal advisory program for
the firm’s retail clients. The solution had to
have an accessible and affordable means of
providing ongoing advice to retail clients, a
scalable advice platform to cater to different
client segments, and a modular and extensible
design that would adapt to the firms’ enterprise
application and data architecture.
The firm used TCS BaNCS portfolio analytics
to ensure that advisors were able to have an
analytical view of a client’s portfolio holdings,
understand the current allocation, and review
the portfolio allocations against a target
allocation model. The company also added the
TCS BaNCS performance measurement
solution. Adopting these solutions has helped
to eliminate data redundancy.
Clients by Geographic Location
Clients by Service Model
40%
60%
0%
Installed ASP/Hosted SaaS
Source: Tata Consultancy Services.
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