PORTFOLIO

WHY COMARCH SUCCESS
BSS/OSS PORTFOLIO
M2M ACTIONABLE ANALYTICS
• n Measure your M2M business value by intelligently processing data collected
from your network, M2M/IoT devices, applications and other data
sources in real time.
• n Analyze data in real time for immediate action – switch from post-mortem,
offline data mining and analysis to a real time report and analysis tool that
can trigger actions as soon as an issue arises.
• n Combine current and historical data to see which M2M services your customers
are using, and how, in one consistent view.
• n Understand how to adjust your M2M Services to your customer needs and
shape your company’s offer accordingly, by delivering valuable information
to business, sales and operational departments.
Network Environment
RAN
Probes
Contextual Data Sources
Maps
Customer
Information
SCM
MSC
Net
topology
M2M / IoT Devices Environment
Streaming
Data Ingestion
Data
Management
Source Files
Apache
Parquet
OSS / BSS APPLICATIONS
Kafka
Data Stream
Action Triggering
& Execution
Actionable
Analytics
on Apache
Spark
REST API
• n Offer the highest Quality of Service, by offering different SLA levels and
easily managing them in your M2M operations.
• n Improve customer experience by understanding the cause of a service failure,
tracking patterns and trends, reporting and analyzing anomalies, and
notifying customers to improve their business and operational results.
• n Start using your devices more efficiently – analyze how your M2M services
are being used by connected devices, track the performance of those devices,
and visualize the movement of your equipment; use those inputs to improve
performance on your services, react to reduce inefficient use of devices.
• n Generate revenues in new vertical markets by using M2M Actionable Analytics
Aggregated
Data on
Elastic
Search
Kibana
Reporting
for various use cases, such as asset tracking, fleet management, supporting
cities in planning street and transport networks, improving the use of energy
by providing data to smart utilities / monitoring systems, and more.
External
REST API
Data-as-a-
Service
Analytics-as-a-
Service
CUSTOMER SUPPORT
CUSTOMER
INTERACTION
MANAGEMENT
Web-based
UI/Dashboard
Comarch M2M Actionable Analytics - solution architecture
Online Reports
Visualizations
Data Exploring
CUSTOMER
APPLICATION
CUSTOMER USER
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BSS/OSS PORTFOLIO