Summer 2016 Staff Magazine
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<strong>Summer</strong> <strong>2016</strong><br />
Overall trust ratings<br />
Safe<br />
Effective<br />
Caring<br />
Responsive<br />
Well-led<br />
Responsive<br />
Overall<br />
Good<br />
Outstanding<br />
Outstanding<br />
Outstanding<br />
Outstanding<br />
Outstanding<br />
Outstanding<br />
COMMUNITY DENTAL<br />
Extremely responsive to patients’ needs.<br />
Hard working, caring and<br />
committed staff.<br />
END OF LIFE CARE<br />
<strong>Staff</strong> were approachable, responsive,<br />
caring and compassionate.<br />
Patients told us they couldn’t have<br />
asked for better care and relatives said<br />
they felt supported.<br />
COMMUNITY<br />
SERVICES FOR CHILDREN<br />
AND YOUNG PEOPLE<br />
<strong>Staff</strong> went beyond the call of<br />
duty to provide compassionate care<br />
and emotional support.<br />
COMMUNITY HEALTH<br />
FOR ADULTS<br />
Patients and carers we spoke with were<br />
overwhelmingly positive about the care and<br />
treatment they received.<br />
Words and phrases such as ’tremendous’,<br />
‘cheerful and considerate’, ‘happy<br />
with the care’, were used extensively<br />
in their feedback.<br />
COMMUNITY<br />
HOSPITALS HGH – INPATIENTS<br />
AND MINOR INJURIES<br />
Communication was very good with<br />
full involvement of patients and families<br />
in decision-making. <strong>Staff</strong> were open<br />
and honest.<br />
Patients felt staff took the time<br />
to reassure them when they were<br />
upset and distressed.<br />
Parents were unanimously<br />
positive about the care they and<br />
their children received.<br />
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