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MAHC-Community-Health-Bulletin-Final

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Qu Ce<br />

Se<br />

Emergency care at <strong>MAHC</strong><br />

We all share a common desire<br />

when it comes to emergency care<br />

– assurance and peace of mind<br />

that it will be available to help us in our<br />

time of need.<br />

Muskoka Algonquin <strong>Health</strong>care operates<br />

full-service emergency departments in<br />

both Bracebridge and Huntsville with specially-trained<br />

staff and physicians standing<br />

by 24 hours a day, seven days a week.<br />

<strong>MAHC</strong> is proud of the quality of emergency<br />

care provided to our communities<br />

and of the exceptional staff that is there to<br />

help you. Doing our very best for each of<br />

the more than 40,000 annual visits relies<br />

on top-notch equipment along with competent<br />

and compassionate care providers.<br />

“We are your fi rst stop when an emergency<br />

happens,” says Dr. John Simpson,<br />

<strong>MAHC</strong>’s Emergency Department Medical<br />

Director. “Our clinicians have specialized<br />

training like advanced cardiac life support<br />

to ensure they can meet your urgent<br />

needs.”<br />

Emergency visits are prioritized on how<br />

fast a patient needs to see a physician.<br />

The staff is trained to assess and triage<br />

patients using the Canadian Triage Acuity<br />

Standards. This nationwide standard<br />

allows nurses and physicians to triage<br />

patients according to the type and severity<br />

of the signs and symptoms they arrive at<br />

the department with so patients with the<br />

most urgent needs are seen fi rst.<br />

“We know it can be frustrating when<br />

people have to wait,” says Dr. Simpson.<br />

“However we always try to treat patients<br />

as quickly as possible, while providing<br />

thorough care.”<br />

Depending on your visit, you may be<br />

treated and sent home, you could be<br />

monitored in the department while further<br />

diagnostics such as lab work or a CT Scan<br />

are arranged, or you could be admitted<br />

as an inpatient and have other physicians<br />

consult on your care.<br />

“Our clinicians will ask you about your<br />

medication history and the doses and directions,”<br />

says Dr. Simpson. “We also need<br />

to know about any recent changes to your<br />

medicines, if you have any drug allergies<br />

and how you reacted to the medication.<br />

Knowing all the medicines you are taking<br />

and how you take them helps us to better<br />

treat your condition safely and effectively.”<br />

If your injury requires the care of a<br />

specialist outside of our region, such as orthopedics<br />

for a hip fracture or heart catheterization<br />

for cardiac events, the team<br />

transfers you to another centre where you<br />

will get the care you need.<br />

“If we can’t fully treat your condition<br />

here, we will stabilize you and coordinate<br />

your transfer by ambulance – land or air,”<br />

Dr. John Simpson is <strong>MAHC</strong>’s Emergency Department<br />

Medical Director.<br />

says Dr. Simpson. “There are a lot of tools<br />

that are available to us to support linkages<br />

with other services and clinicians, such<br />

as Criticall, Life or Limb, telemedicine and<br />

teletrauma.”<br />

Having essential equipment in the emergency<br />

departments and digital diagnostic<br />

capabilities supported by an electronic<br />

health record adds to quality of service<br />

provided to you by our <strong>MAHC</strong> teams.<br />

“If we can’t fully treat your condition here, we will stabilize you and<br />

coordinate your transfer by ambulance – land or air.”<br />

Both of <strong>MAHC</strong>’s sites are equipped with<br />

helipads and Ornge is used to expedite<br />

patient transfers.<br />

10 2016 COMMUNITY HEALTH BULLETIN

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