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Capital Markets innovation and the FinTech landscape

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Contents<br />

1. Executive summary 4<br />

2. The “why?”: collaboration with <strong>FinTech</strong>s will be<br />

core to <strong>the</strong> evolution of capital markets 8<br />

Background <strong>and</strong> context 9<br />

Innovation in capital markets is no longer optional 9<br />

The way forward: collaboration, not competition 10<br />

Key challenges faced by <strong>the</strong> capital markets industry 11<br />

Identifying sources of future growth 11<br />

Reducing structural costs 12<br />

Delivering regulatory-driven change<br />

at acceptable cost 13<br />

Rebuilding trust 14<br />

Impacts of global megatrends 15<br />

The global rise of <strong>the</strong> entrepreneur 15<br />

The evolution of <strong>the</strong> global marketplace 16<br />

Digital future 17<br />

3. The “what?”: many opportunities for collaboration<br />

have emerged 18<br />

Nine technology-enabled trends that support <strong>innovation</strong> 20<br />

Cloud technology 22<br />

Process <strong>and</strong> service externalization 22<br />

Robotic Process Automation (RPA) 24<br />

Advanced Analytics 25<br />

Digital transformation 26<br />

Blockchain 27<br />

Smart contracts 28<br />

Artificial Intelligence (AI) 28<br />

Internet of Things 29<br />

Opportunities by functional or service area 32<br />

Client servicing 33<br />

Trading 38<br />

Business management 40<br />

Data management 41<br />

Post-trade operations 43<br />

Risk management <strong>and</strong> control 49<br />

Financial control 51<br />

Compliance 53<br />

IT 56<br />

Legal 57<br />

HR 58<br />

4. The “how?”: a practical guide to making<br />

value-generating collaboration happen 59<br />

How should <strong>FinTech</strong>s approach investment banks? 60<br />

Value proposition: be clear on who you are,<br />

what you intend to be <strong>and</strong> <strong>the</strong> problem<br />

that you solve 60<br />

Innovation approach framework 60<br />

Underst<strong>and</strong> <strong>the</strong> regulations <strong>and</strong> set a high<br />

bar with regard to conduct 61<br />

Initial engagement: pick <strong>the</strong> best route in 61<br />

Industry experience is essential for credibility<br />

<strong>and</strong> navigation 62<br />

Preparedness: start with <strong>the</strong> end in mind 62<br />

Proving <strong>the</strong> concept — a major hurdle to overcome 62<br />

Protect your “crown jewels”: intellectual property (IP) 63<br />

Be prepared to build a robust business case 63<br />

Be prepared for procurement 64<br />

How should investment banks position <strong>the</strong>mselves<br />

to engage with <strong>FinTech</strong>? 65<br />

Set <strong>the</strong> right “tone from <strong>the</strong> top” 65<br />

Select <strong>the</strong> right operating model 66<br />

Innovation operating models 66<br />

Centralized model 67<br />

Decentralized model 67<br />

Hybrid model 67<br />

Don’t expect a risk-free bet 69<br />

Establish a “roots <strong>and</strong> branches” culture of <strong>innovation</strong> 69<br />

Consider how to transition to <strong>the</strong> architecture of <strong>the</strong><br />

future 70<br />

Motivate <strong>the</strong> retained organization 70<br />

For all parties, dialogue with regulators is essential 71<br />

Conclusion: building <strong>the</strong> investment bank of <strong>the</strong> future 72<br />

The investment banking ecosystem of <strong>the</strong> future 73<br />

5. The “who?”: a directory of organizations offering<br />

<strong>FinTech</strong> <strong>innovation</strong> services to capital markets 74<br />

World map of organizations offering <strong>FinTech</strong> <strong>innovation</strong><br />

services to capital markets 78<br />

6. Acknowledgements 80<br />

7. Contacts 82

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