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Responsible edi<strong>to</strong>r: Au<strong>to</strong>distribution International, Kortenberg, Belgium<br />
A u t o d i s t r i b u t i o n I n t e r n a t i o n a l<br />
K e e p i n g E u r o p e M o b i l e<br />
Dear Business<br />
Partners <strong>an</strong>d<br />
Colleagues,<br />
we are usually<br />
sad when good<br />
things <strong>com</strong>e <strong>to</strong><br />
<strong>an</strong> end. But,<br />
in contrast, we<br />
are always glad<br />
when difficult<br />
times are over.<br />
It is <strong>with</strong> similar<br />
feelings that<br />
most of us await the end of 2009 – we are simply<br />
pleased that the year will soon be over. The<br />
last twelve months have cost us a great deal of<br />
energy <strong>an</strong>d left us feeling even more humble<br />
in terms of how little influence we have on<br />
<strong>com</strong>plex economic conditions. We now know<br />
that some of the negative forecasts produced<br />
before the year beg<strong>an</strong> were exceeded <strong>an</strong>d<br />
the lessons we have learnt this year will help<br />
us <strong>with</strong>st<strong>an</strong>d major challenges in the future.<br />
Much of what was built on feet of clay <strong>an</strong>d<br />
pure f<strong>an</strong>tasy no longer exists. A good deal of<br />
what was created during periods of euphoric<br />
growth has been put on the back burner in<br />
favour of systematic consolidation. Moreover,<br />
the fact that we are glad <strong>to</strong> see 2009 <strong>com</strong>ing<br />
<strong>to</strong> a close is due <strong>to</strong> our great confidence in the<br />
<strong>com</strong>ing year, based on the belief that we have<br />
adjusted our corporate structure <strong>to</strong> the market<br />
reality <strong>an</strong>d put things back on the right track.<br />
At least current forecasts for Europe<strong>an</strong> market<br />
development provide reassur<strong>an</strong>ce that the<br />
economic situation will recover slightly, even<br />
if we will not achieve the 2008 figures by a<br />
long way. Worldwide car sales should increase<br />
by 2.3 million <strong>to</strong> 54.7 million in 2010, despite<br />
further downturns in Western Europe, so that<br />
our industrial partners who supply us <strong>with</strong><br />
spare parts will see a gradual relaxation in the<br />
dem<strong>an</strong>ds placed on their hum<strong>an</strong> <strong>an</strong>d physical<br />
resources. But, <strong>to</strong>gether <strong>with</strong> the stabilisation<br />
of fin<strong>an</strong>cial markets <strong>an</strong>d boosting of consumer<br />
spending, we are not able <strong>to</strong> influence these<br />
economic framework conditions directly. Just<br />
as we select appropriate clothing according<br />
<strong>to</strong> the weather, these developments c<strong>an</strong><br />
only serve <strong>to</strong> explain why situations occur so<br />
that we c<strong>an</strong> ultimately respond <strong>to</strong> them. But,<br />
in order <strong>to</strong> be in a position <strong>to</strong> influence our<br />
shared development using our own resources,<br />
it is now more import<strong>an</strong>t th<strong>an</strong> ever <strong>to</strong> focus our<br />
strategy on the parameters that we are able <strong>to</strong><br />
influence. We have already achieved this goal<br />
<strong>to</strong> a major extent <strong>with</strong>in our own <strong>com</strong>p<strong>an</strong>ies.<br />
But we still have a long way <strong>to</strong> go in terms<br />
of how our processes interact. This me<strong>an</strong>s<br />
we are all jointly responsible for rectifying<br />
past failures <strong>an</strong>d adjusting the core of our<br />
business <strong>to</strong> the Europe<strong>an</strong> dimension <strong>an</strong>d<br />
associated market requirements. This includes<br />
the international sales policy of our industrial<br />
partners, which must be better adapted <strong>to</strong><br />
the needs of international trading groups.<br />
But it also includes the close internal <strong>an</strong>d<br />
external interaction that is clearly required <strong>to</strong><br />
exploit the still massive potentials in the value<br />
creation chain. Being aware of opportunities<br />
<strong>an</strong>d our new readiness <strong>to</strong> exploit them enables<br />
us <strong>to</strong> look <strong>to</strong> the future <strong>to</strong>gether <strong>with</strong> great<br />
confidence. This has enabled the ADI family<br />
<strong>to</strong> see what is needed right now <strong>an</strong>d stake<br />
its claim as Europe<strong>an</strong> leader by adopting a<br />
growth-oriented strategy. The various articles<br />
in the current newsletter reaffirm the spirit of<br />
our ADI family, as well as the close relationship<br />
<strong>with</strong> our industrial partners, for which I would<br />
like <strong>to</strong> th<strong>an</strong>k you sincerely.<br />
The festive period will give us ch<strong>an</strong>ce <strong>to</strong> relax<br />
<strong>an</strong>d reflect. Together <strong>with</strong> the people that are<br />
closest <strong>to</strong> us, we c<strong>an</strong> gather the strength that<br />
we need <strong>to</strong> achieve our objectives. I sincerely<br />
wish you, dear business partners, colleagues<br />
<strong>an</strong>d friends, a happy Christmas <strong>an</strong>d all the<br />
very best for the New Year.<br />
Yours,<br />
Thomas Vollmar<br />
President of ADI<br />
Edition<br />
<strong>Choose</strong> <strong>an</strong> <strong>Eure</strong>!<strong>Car</strong> <strong>training</strong><br />
<strong>to</strong> <strong>keep</strong> <strong>pace</strong> <strong>with</strong><br />
innovation<br />
Register your <strong>training</strong> at<br />
www.eurecar.org<br />
12/2009<br />
<strong>Eure</strong>!<strong>Car</strong>: AD-certified <strong>training</strong> in<br />
vehicle technology.<br />
p 2-3<br />
AD Belgium be<strong>com</strong>es AD Beldis<br />
p 4<br />
CARAT “Leistungsmesse” exceeds all<br />
expectations<br />
p 4-5<br />
AD Au<strong>to</strong> Total: Oc<strong>to</strong>ber 9th 2009<br />
- the true beginning of a beautiful<br />
partnership.<br />
p 6<br />
AD: the driving force behind m<strong>an</strong>y<br />
garage networks<br />
p 6-7<br />
New wholesalers for AD Russia<br />
p 8-9<br />
“Entrepreneur of the year” -award for<br />
AD-member in Finl<strong>an</strong>d.<br />
p 9<br />
ADN launches <strong>Car</strong>Prof.nl for online<br />
car mainten<strong>an</strong>ce 24/7!<br />
p 10<br />
Prominent ADI Forum Members on<br />
2009<br />
p 11-15
2<br />
<strong>Eure</strong>!<strong>Car</strong>: AD-certified trai<br />
Today’s (<strong>an</strong>d <strong>to</strong>morrow’s)<br />
garage faces a perm<strong>an</strong>ent<br />
challenge: <strong>keep</strong>ing <strong>pace</strong><br />
<strong>with</strong> increasing technology<br />
for <strong>an</strong> ever-growing <strong>an</strong>d<br />
more varied r<strong>an</strong>ge of cars!<br />
It has long been clear <strong>to</strong> the<br />
ADI partners that professional<br />
mech<strong>an</strong>ics need not only quality<br />
parts, equipment <strong>an</strong>d excellent<br />
delivery service, but also<br />
information <strong>an</strong>d <strong>training</strong>. So<br />
they provide up-<strong>to</strong>-date technical<br />
information, hotline service for<br />
technical problems <strong>an</strong>d - above all<br />
- <strong>training</strong>.<br />
The latter is of the utmost<br />
import<strong>an</strong>ce, <strong>an</strong>d in future may<br />
be decisive for the survival of a<br />
repairer!<br />
www.ad-<strong>europe</strong>.<strong>com</strong><br />
Particularly <strong>to</strong> promote technical<br />
<strong>training</strong> courses <strong>with</strong>in the AD<br />
org<strong>an</strong>isation, AD International,<br />
in liaison <strong>with</strong> its partners in the<br />
various countries <strong>an</strong>d <strong>with</strong> their<br />
cooperation, has set up <strong>Eure</strong>!<strong>Car</strong>.<br />
What is <strong>Eure</strong>!<strong>Car</strong>?<br />
<strong>Eure</strong>!<strong>Car</strong> is a Europe<strong>an</strong> platform<br />
aimed at professional garages.<br />
It offers a <strong>com</strong>prehensive <strong>an</strong>d<br />
clear overview of high-quality<br />
<strong>training</strong> courses for car mech<strong>an</strong>ics,<br />
org<strong>an</strong>ised by the AD partners<br />
in 26 Europe<strong>an</strong> countries <strong>an</strong>d<br />
coordinated by Au<strong>to</strong>distribution<br />
International.<br />
At the heart of <strong>Eure</strong>!<strong>Car</strong> is a<br />
dynamic web platform, on which<br />
a detailed list of <strong>training</strong> courses<br />
offered by ADI partners <strong>an</strong>d their<br />
wholesalers is const<strong>an</strong>tly available.<br />
Via this platform (www.eurecar.<br />
org) the professional mech<strong>an</strong>ic c<strong>an</strong><br />
pick the right course from those<br />
available, <strong>an</strong>d then contact the<br />
org<strong>an</strong>isers via the web or by e-mail<br />
<strong>an</strong>d if desired, register directly.<br />
How does a course get on<strong>to</strong><br />
the <strong>Eure</strong>!<strong>Car</strong> platform?<br />
Only courses <strong>with</strong> the <strong>Eure</strong>!<strong>Car</strong><br />
label are included in the database.<br />
A <strong>training</strong> course gets the <strong>Eure</strong>!<strong>Car</strong><br />
label when it:<br />
• is provided by a partner of the<br />
AD Group;<br />
• relates <strong>to</strong> “adv<strong>an</strong>ced technology<br />
in cars”;<br />
• is given by recognised, specialist<br />
instruc<strong>to</strong>rs, usually in collaboration<br />
<strong>with</strong> the ADI contract suppliers<br />
who support <strong>Eure</strong>!car;
ning in vehicle technology.<br />
• is org<strong>an</strong>ised by the AD<br />
wholesaler.<br />
Repairers who log on<strong>to</strong> the<br />
<strong>Eure</strong>!<strong>Car</strong> website after <strong>com</strong>pleting<br />
a <strong>Eure</strong>!<strong>Car</strong> certified course c<strong>an</strong><br />
have their <strong>Eure</strong>!<strong>Car</strong> certificate sent<br />
<strong>to</strong> their home address.<br />
With <strong>Eure</strong>!<strong>Car</strong>, AD is creating<br />
<strong>an</strong> additional opportunity for the<br />
wholesaler <strong>to</strong> turn the spotlight<br />
on the <strong>training</strong> courses they offer,<br />
<strong>an</strong>d strengthen their ties <strong>with</strong><br />
professional repairers.<br />
For further information about<br />
<strong>Eure</strong>!<strong>Car</strong>, go <strong>to</strong> www.eurecar.org or<br />
contact the national headquarters<br />
of the ADI partners.<br />
<strong>Choose</strong> <strong>an</strong> <strong>Eure</strong>!<strong>Car</strong> <strong>training</strong><br />
<strong>to</strong> <strong>keep</strong> <strong>pace</strong> <strong>with</strong><br />
innovation<br />
Register your <strong>training</strong> at<br />
www.eurecar.org<br />
www.ad-<strong>europe</strong>.<strong>com</strong> 3
4<br />
AD Belgium be<strong>com</strong>es AD Beldis<br />
On 13 June<br />
2009, the<br />
owners of<br />
AD Belgium<br />
decided <strong>to</strong><br />
p r o c e e d<br />
<strong>with</strong> the<br />
winding-up<br />
of the <strong>com</strong>p<strong>an</strong>y.<br />
One month later, AD wholesalers, <strong>with</strong><br />
the support of AD Nederl<strong>an</strong>d <strong>an</strong>d AD<br />
International already decided <strong>to</strong> setup<br />
the actual org<strong>an</strong>isation AD Beldis.<br />
AD Beldis shall org<strong>an</strong>ise <strong>an</strong>d exp<strong>an</strong>d<br />
the distribution <strong>an</strong>d promotion of the<br />
AD concept in the Belux market. AD<br />
Beldis opts for a structure <strong>with</strong> independent<br />
wholesalers who participate<br />
in the policy. This business model is<br />
<strong>com</strong>parable <strong>to</strong> that of AD Nederl<strong>an</strong>d,<br />
<strong>Car</strong>at, AD Parts,....<br />
At present, AD Beldis has five outlets<br />
in Belgium <strong>an</strong>d one in Luxembourg. In<br />
the next few years, AD Beldis aims <strong>to</strong><br />
develop in<strong>to</strong> a network <strong>with</strong> a national<br />
coverage, so that the whole r<strong>an</strong>ge of<br />
www.ad-<strong>europe</strong>.<strong>com</strong><br />
AD products <strong>an</strong>d concepts c<strong>an</strong> quickly<br />
be supplied <strong>to</strong> garage cus<strong>to</strong>mers in<br />
Belgium <strong>an</strong>d Luxembourg.<br />
The AD Beldis team is based in<br />
Kortenberg, in the premises of AD<br />
International, <strong>an</strong>d is receiving operational<br />
support from AD Nederl<strong>an</strong>d, including<br />
night deliveries from the central<br />
warehouse in Oosterhout, product<br />
m<strong>an</strong>agement, marketing activities<br />
<strong>an</strong>d e-business.<br />
Contact details:<br />
AD BELDIS<br />
Leuvensesteenweg 272A<br />
3070 Kortenberg<br />
Tel. +32/2.254.70.30<br />
Fax: +32/2.759.90.26<br />
Email: info@adbeldis.be<br />
Wim Goossens<br />
General M<strong>an</strong>ager<br />
Mobile +32/474.88.34.76<br />
Email: wim.goossens@adbeldis.be<br />
Koen Goossens<br />
Concept Coordina<strong>to</strong>r<br />
Mobile +32/474.91.54.26<br />
Email: koen.goossens@adbeldis.be<br />
CARAT “Leistungsmesse” exceeds all expectations<br />
From 2 <strong>to</strong> 4 Oc<strong>to</strong>ber, CAR-<br />
AT/AD Deutschl<strong>an</strong>d org<strong>an</strong>ised<br />
the 9th edition of its<br />
“Leistungsmesse” (“Perform<strong>an</strong>ce<br />
trade fair”) trade<br />
fair in Kassel (in central<br />
Germ<strong>an</strong>y).<br />
On invitation by their CARAT<br />
wholesaler, garages from all over<br />
Germ<strong>an</strong>y visited the trade fair <strong>an</strong>d<br />
<strong>to</strong>ok adv<strong>an</strong>tage of the special terms<br />
offered by the 200 suppliers exhibiting<br />
there.<br />
From l. <strong>to</strong> r.: Koen Goossens,<br />
Wim Goossens<br />
During the trade fair, a number of<br />
new projects were launched, including:<br />
• XLService for hauliers: a marketing<br />
package for repairers<br />
that w<strong>an</strong>t <strong>to</strong> appeal <strong>to</strong> new target<br />
groups:<br />
• CARCOLOR: concept for body<br />
repair shops <strong>with</strong> support for<br />
<strong>com</strong>munication aimed at the final<br />
consumer <strong>an</strong>d fleets.<br />
• the CARAT <strong>training</strong> academy<br />
(www.carat-<strong>training</strong>sakademie.<br />
de), the new <strong>training</strong> platform<br />
for repairers.
The fact that the concept really<br />
works was proven by the 21 000<br />
visi<strong>to</strong>rs <strong>an</strong>d the sales generated<br />
(more th<strong>an</strong> in the previous edition<br />
in 2007).<br />
The festive high point, as always,<br />
was the ‘party’ on Saturday evening,<br />
attended by about 4000 people.<br />
You will find more information on<br />
www.leistungsmesse.de (only in<br />
Germ<strong>an</strong>).<br />
ad CARGO, Castrop-Rauxel (Dortmund)<br />
New miles<strong>to</strong>ne in the development<br />
of CARAT/AD<br />
Deutschl<strong>an</strong>d<br />
Under the name “ad CARGO” CAR-<br />
AT inaugurated its new logistics<br />
centre in Castrop-Rauxel (Dortmund)<br />
on 18 June this year.<br />
CARAT CEO Thomas Vollmar gave<br />
a speech in the presence of the<br />
Mayor of Castrop Rauxel, <strong>to</strong> almost<br />
600 guests, including CARAT<br />
wholesalers, suppliers <strong>an</strong>d CARAT<br />
staff.<br />
The two former warehouses have<br />
been brought <strong>to</strong>gether in one impressive<br />
ad CARGO logistics<br />
centre, <strong>with</strong> <strong>an</strong> area of 25 000 m²<br />
(which c<strong>an</strong> be exp<strong>an</strong>ded <strong>to</strong> 37 000<br />
m²).<br />
Since 1 July 2009, ad CARGO<br />
has been supplying CARAT/AD<br />
Deutschl<strong>an</strong>d wholesalers all over<br />
Germ<strong>an</strong>y, usually in less th<strong>an</strong> a day.<br />
www.ad-<strong>europe</strong>.<strong>com</strong> 5
6<br />
Oc<strong>to</strong>ber 9th 2009 - the true beginning of a beautiful<br />
partnership.<br />
O c t o b e r<br />
9th was a<br />
great day<br />
for AD<br />
Au<strong>to</strong> TotalRom<strong>an</strong>ia<br />
<strong>an</strong>d AD<br />
G a r a g e s<br />
t h r o u g h -<br />
out the country. It was the<br />
first meeting al<strong>to</strong>gether, the<br />
first exch<strong>an</strong>ge of ideas, solutions<br />
<strong>an</strong>d perspectives in<br />
real time, the first steps <strong>to</strong>gether,<br />
<strong>to</strong>wards a promising<br />
future.<br />
The main discussions of the day<br />
www.ad-<strong>europe</strong>.<strong>com</strong><br />
revolved around the current market<br />
situation: where everybody st<strong>an</strong>ds,<br />
where AD Au<strong>to</strong> Total st<strong>an</strong>ds, what<br />
we should do in order <strong>to</strong> over<strong>com</strong>e<br />
difficulties.<br />
The speakers of the day where Mr.<br />
Mihai Staicu on behalf of AD Au<strong>to</strong><br />
Total, Mr. M<strong>an</strong>uel V<strong>an</strong> Royen, on<br />
behalf of AD International, Mr. Gabriel<br />
Z<strong>an</strong>e on behalf of the AD Garage<br />
network in Rom<strong>an</strong>ia, Mr. Cedric<br />
Binoit <strong>an</strong>d Mr. Cristi<strong>an</strong> Munte<strong>an</strong><br />
on behalf of Michelin, Mr. Laurentiu<br />
Niculae on behalf of the IT Department,<br />
Mr. Cristi<strong>an</strong> Ghioculet on the<br />
insur<strong>an</strong>ce <strong>com</strong>p<strong>an</strong>ies issues, <strong>an</strong>d<br />
the very special guest Vlad Hagiu -<br />
the former trainer of Rom<strong>an</strong>ia’s Polo<br />
Team, speaking about the incredible<br />
results they achieved in poor, objective<br />
conditions.<br />
AD: the driving force behind m<strong>an</strong>y garage networks<br />
When AD brought <strong>to</strong>gether a<br />
number of independent garages<br />
in the early ‘80s under<br />
a single b<strong>an</strong>ner, which was<br />
“Centre AD Pro” (in Fr<strong>an</strong>ce), it<br />
laid the foundations for what is<br />
currently the largest network<br />
of independent repairers: AD<br />
Garage.<br />
An AD Garage doesn’t only get the excellent<br />
service of the AD wholesaler in its<br />
region, but also support in m<strong>an</strong>agement,<br />
sales, <strong>training</strong>, marketing <strong>an</strong>d <strong>com</strong>munication.<br />
Communication is provided <strong>to</strong><br />
it by a national marketing team, <strong>an</strong>d is<br />
supplemented by ‘marketing <strong>to</strong>ols’ of AD<br />
International: the Europe<strong>an</strong> AD Garage<br />
guide, the multilingual AD garage website<br />
(11 l<strong>an</strong>guages) <strong>with</strong> a ‘loca<strong>to</strong>r’ (‘find<br />
4600 AD Garages in 16 countries<br />
Mihai Staicu<br />
the nearest AD Garages in your region’)<br />
<strong>an</strong>d the International Warr<strong>an</strong>ty on Parts<br />
<strong>an</strong>d Labour.<br />
The growing dem<strong>an</strong>d for a ‘garage concept’<br />
in <strong>com</strong>bination <strong>with</strong> the already optimal<br />
coverage of AD Garage in certain<br />
regions, was the reason behind a number<br />
of ADI partners starting up <strong>an</strong> additional<br />
network that enables the coverage<br />
<strong>to</strong> be improved still further, <strong>an</strong>d more<br />
cus<strong>to</strong>mers <strong>to</strong> be offered specific support.<br />
So the beginning of 2008 saw the launch<br />
in Pol<strong>an</strong>d of Au<strong>to</strong>Primo, which had been<br />
developed successfully over m<strong>an</strong>y years<br />
in Fr<strong>an</strong>ce (Au<strong>to</strong>Primo now has 1400 repairers<br />
in Fr<strong>an</strong>ce, 255 in Pol<strong>an</strong>d <strong>an</strong>d already<br />
a few in Italy!).
For the same reason, AD Parts (E)<br />
launched Elite (170) <strong>an</strong>d Premium (150)<br />
as a second <strong>an</strong>d third network for professional<br />
garages.<br />
At the end of 2008, BIRNER/AD Austria<br />
launched “Au<strong>to</strong>Mobil Meisterwerkstatt”,<br />
based on the example of the network<br />
of the same name run successfully by<br />
CARAT in Germ<strong>an</strong>y for m<strong>an</strong>y years (now<br />
400 x in Germ<strong>an</strong>y <strong>an</strong>d 100 x in Austria).<br />
In order <strong>to</strong> respond more effectively <strong>to</strong><br />
the needs of professional garages, the<br />
AD Garage network has diversified.<br />
This led <strong>to</strong> the creation of AD <strong>Car</strong>rosserie<br />
<strong>with</strong> specific services for collision repairers<br />
<strong>an</strong>d Garage AD Expert (F), <strong>with</strong><br />
the emphasis on <strong>training</strong> <strong>an</strong>d technical<br />
know-how.<br />
AD Garage, AD <strong>Car</strong>rosserie, Garage AD<br />
Expert, Au<strong>to</strong>Primo, Elite, Premium <strong>an</strong>d<br />
Au<strong>to</strong>Mobil Meisterwerkstatt all have one<br />
thing in <strong>com</strong>mon: they formed a partnership<br />
<strong>with</strong> the local AD wholesaler, <strong>an</strong>d in<br />
exch<strong>an</strong>ge receive the necessary support<br />
<strong>an</strong>d - which is import<strong>an</strong>t in times of<br />
recession - <strong>an</strong> element of security!<br />
www.ad-<strong>europe</strong>.<strong>com</strong> 7
8<br />
New wholesalers in Russia<br />
13.10.2009 -<br />
During the<br />
EquipAu<strong>to</strong><br />
e x h i b i t i o n<br />
in Paris, the<br />
Board of Direc<strong>to</strong>rs<br />
of<br />
A U T O D I S -<br />
TRIBUTION RUSSIA (ADR)<br />
<strong>an</strong>d the St Petersburg based<br />
Comp<strong>an</strong>y MIKADO have<br />
signed the membership’s<br />
contract of MIKADO <strong>to</strong> the<br />
AD RUSSIA Group. MIKADO<br />
is joining ADR as a Partner<br />
<strong>with</strong> the aim of developing<br />
AD concepts in its sales<br />
geographical terri<strong>to</strong>ry.<br />
With full benefit for the <strong>com</strong>p<strong>an</strong>y,<br />
MIKADO will be able <strong>to</strong> use both<br />
the Europe<strong>an</strong> experience of ADI <strong>an</strong>d<br />
the cumulative know-how of the AD<br />
RUSSIA Group.<br />
AUTODISTRIBUTION RUSSIA<br />
(AD RUSSIA) Group incorporates<br />
now two independent <strong>com</strong>p<strong>an</strong>ies<br />
in Moscow (Moskvorechie <strong>an</strong>d<br />
Smartec), two in St. Petersburg<br />
(Koleso Fortuni <strong>an</strong>d Mikado) <strong>an</strong>d one<br />
in Chelyabinsk (Av<strong>an</strong>ta). <strong>Ad</strong>ditional<br />
br<strong>an</strong>ches <strong>an</strong>d warehouses in 12<br />
regions of Russia make the presence<br />
of ADR in the Russi<strong>an</strong> Au<strong>to</strong>motive<br />
aftermarket of spare more effective.<br />
Since its creation in 2003, AD<br />
RUSSIA has been org<strong>an</strong>izing <strong>with</strong><br />
modern <strong>an</strong>d adequate logistics,<br />
the distribution of the major<br />
br<strong>an</strong>ds of the leading au<strong>to</strong>motive<br />
<strong>com</strong>ponents m<strong>an</strong>ufacturers <strong>to</strong> its<br />
professional cus<strong>to</strong>mers. The AD<br />
RUSSIA network is providing <strong>to</strong><br />
its professional cus<strong>to</strong>mers a full<br />
package of services, concepts <strong>an</strong>d<br />
assist<strong>an</strong>ce <strong>to</strong> help them strengthen<br />
their position <strong>an</strong>d guar<strong>an</strong>tee their<br />
future in the independent Russi<strong>an</strong><br />
repair market.<br />
MIKADO was founded in 1994, since<br />
then it has been the <strong>com</strong>p<strong>an</strong>y’s<br />
priority area <strong>to</strong> offer high quality<br />
spare parts <strong>an</strong>d <strong>com</strong>ponents for<br />
cars of the world’s most famous<br />
m<strong>an</strong>ufacturers.<br />
www.ad-<strong>europe</strong>.<strong>com</strong><br />
MIKADO delivers spare parts <strong>to</strong> the<br />
terri<strong>to</strong>ries of the North-West federal<br />
district of the Russi<strong>an</strong> Federation<br />
including Saint-Petersburg <strong>an</strong>d<br />
the Leningrad region, Karelia, the<br />
Pskov region, the Murm<strong>an</strong>sk region,<br />
the Novgorod region, the Nizhny<br />
Novgorod region, <strong>an</strong>d other Russi<strong>an</strong><br />
regions as well.<br />
Over the period of its existence the<br />
<strong>com</strong>p<strong>an</strong>y has established strong<br />
relations <strong>with</strong> the foreign au<strong>to</strong>motive<br />
parts m<strong>an</strong>ufacturers. Direct supplies<br />
guar<strong>an</strong>tee high quality products for<br />
the <strong>com</strong>p<strong>an</strong>y’s clients, along <strong>with</strong> a<br />
sensible price level.<br />
At the signing of the partnership<br />
agreement Valery Nepopalov, one of<br />
MIKADO’s co-owners, mentioned:<br />
“The concurrence of priorities <strong>an</strong>d<br />
ideology of MIKADO <strong>an</strong>d AD RUSSIA<br />
Group has led us <strong>to</strong> signing this<br />
membership’s contract. Expressing<br />
appreciation for wel<strong>com</strong>ing our<br />
<strong>com</strong>p<strong>an</strong>y, we are confident about<br />
successful implementation of joint<br />
programs, <strong>an</strong>d knowing our Partners<br />
very well we have no doubt that this<br />
cooperation will be friendly <strong>an</strong>d<br />
fruitful”.<br />
Gennady Korolkov, ADR President,<br />
said: “One of the priority areas of<br />
the AD Russia Group development<br />
is the exp<strong>an</strong>sion of its sales network<br />
in all regions of Russia. Therefore
AD Moskvorechie, Moscow<br />
this Partnership corresponds <strong>to</strong> AD<br />
RUSSIA’s const<strong>an</strong>t growth program<br />
“Entrepreneur of the year” -award for ADmember<br />
in Finl<strong>an</strong>d.<br />
from l. <strong>to</strong> r. : Väinö H. Brom<strong>an</strong>,<br />
Eero Brom<strong>an</strong>, Harri Brom<strong>an</strong><br />
<strong>an</strong>d will strengthen the current<br />
leading position of the Group in<br />
In the “Entrepreneur<br />
of the Year”<br />
<strong>com</strong>petition,<br />
AD Brom<strong>an</strong><br />
Group,<br />
the AD<br />
wholesaler<br />
in Joensuu was chosen as<br />
“Growth Comp<strong>an</strong>y of the<br />
Year”.<br />
The <strong>com</strong>p<strong>an</strong>y’s impressive growth is<br />
no accident: even in <strong>to</strong>ugh times, the<br />
<strong>com</strong>p<strong>an</strong>y decided <strong>to</strong> pursue its chosen<br />
course in retail <strong>an</strong>d wholesale, <strong>an</strong>d<br />
it went on <strong>to</strong> implement that strategy<br />
successfully through careful pl<strong>an</strong>ning<br />
<strong>an</strong>d hard work.<br />
Motivation of the workforce is one of<br />
the m<strong>an</strong>agement’s main ambitions.<br />
the Russi<strong>an</strong> aftermarket, especially<br />
in the terri<strong>to</strong>ry of the North-West<br />
district”.<br />
For more information please<br />
contact:<br />
AD Russia: Mr. Gennady<br />
KOROLKOV, President<br />
Tel. : +7 (495) 542-80-97<br />
Fax: +7 (495) 542-80-97<br />
E-mail :<br />
Korolkov@adrussia.ru<br />
www.ad-<strong>europe</strong>.<strong>com</strong> 9
10<br />
ADN launches <strong>Car</strong>Prof.nl <strong>an</strong> online platform<br />
for car mainten<strong>an</strong>ce, 24/7!<br />
On 5<br />
Oc<strong>to</strong>ber, AD<br />
N e d e r l a n d<br />
l a u n c h e d<br />
w w w .<br />
carprof.nl a<br />
new online<br />
p l a t f o r m<br />
that mo<strong>to</strong>rists c<strong>an</strong> use<br />
for mainten<strong>an</strong>ce <strong>an</strong>d<br />
their <strong>com</strong>pulsory vehicle<br />
technical inspection test.<br />
How does <strong>Car</strong>Prof.nl work?<br />
After identifying the car by entering<br />
its number plate, the mo<strong>to</strong>rist c<strong>an</strong><br />
request a price quote for servicing,<br />
vehicle testing or a summer or winter<br />
check. After picking the garage of his<br />
choice amongst the list of repairers<br />
that have signed up for <strong>Car</strong>Prof.nl,<br />
he immediately receives a detailed<br />
price quote for his/her own car<br />
based on the dist<strong>an</strong>ce driven in km.<br />
www.ad-<strong>europe</strong>.<strong>com</strong><br />
What’s in it for repairers?<br />
A repairer c<strong>an</strong> register for <strong>Car</strong>Prof.nl<br />
via the AD Wholesaler, as long as he<br />
meets the accept<strong>an</strong>ce conditions,<br />
i.e.: that it is <strong>an</strong> officially-approved<br />
vehicle testing station , <strong>an</strong>d holds<br />
the BOVAG (*) quality label <strong>with</strong><br />
the st<strong>an</strong>dard BOVAG warr<strong>an</strong>ty. In<br />
addition, the repairer concerned<br />
must sign a ‘participation contract’<br />
<strong>with</strong> the regional AD Wholesaler <strong>an</strong>d<br />
AD Nederl<strong>an</strong>d B.V., which contains<br />
a loyalty clause about the purchase<br />
of parts sold because of the use of<br />
the <strong>Car</strong>Prof.nl platform.<br />
Paul Greijn, Deputy M<strong>an</strong>ager of<br />
ADN explains: “How often do people<br />
forget <strong>to</strong> make <strong>an</strong> appointment <strong>with</strong><br />
their garage? Via <strong>Car</strong>Prof.nl, they<br />
c<strong>an</strong> do it 24/7, even when the garage<br />
is closed. You c<strong>an</strong> use <strong>Car</strong>Prof.nl for<br />
servicing, your <strong>com</strong>pulsory vehicle<br />
test, winter or summer check, but<br />
the r<strong>an</strong>ge of services on offer will be<br />
exp<strong>an</strong>ded in the course of 2010.”<br />
Visit www.carprof.nl. for further<br />
information (only in Dutch).<br />
(* Bovag is the national association<br />
of repairers in the Netherl<strong>an</strong>ds).
Contribution by Giorgio Brusco,<br />
President Gates Power<br />
Tr<strong>an</strong>smission Europe<br />
In December 2008, ADI gave me the opportunity<br />
<strong>to</strong> share my views through the<br />
ADI-Newsletter <strong>an</strong>d now one year later<br />
the ch<strong>an</strong>ce has been given again <strong>to</strong> <strong>com</strong>ment<br />
on our industry. Looking back we<br />
c<strong>an</strong> indeed conclude that the au<strong>to</strong>motive<br />
industry has been seriously impacted by<br />
the global economic situation <strong>an</strong>d that<br />
m<strong>an</strong>y m<strong>an</strong>ufacturers of car parts have<br />
been challenged <strong>to</strong> downsize production<br />
capacity. Despite the fact that downsizing<br />
was mostly driven by the lower requirements<br />
of the car m<strong>an</strong>ufacturers, the af-<br />
Prominent ADI Forum Members on<br />
2009<br />
Read prominent Forum members’, from both industry <strong>an</strong>d distribution,<br />
<strong>an</strong>alysis of 2009 <strong>an</strong>d expectations for 2010.<br />
React on forum@mail.adi.be<br />
termarket production process is au<strong>to</strong>matically<br />
impacted as well. Operating in<br />
such conditions puts a heavy load on the<br />
people in all functional areas of <strong>an</strong> org<strong>an</strong>ization,<br />
<strong>an</strong>d requires more flexibility from<br />
the org<strong>an</strong>ization th<strong>an</strong> ever before.<br />
The pressure on the aftermarket business<br />
has increased under initiatives like<br />
scrap incentives <strong>an</strong>d <strong>an</strong> average <strong>an</strong>nual<br />
mileage driven which has <strong>com</strong>e down.<br />
The biggest impact is <strong>com</strong>ing from the<br />
traditional growth markets whereas the<br />
mature markets have shown stability.<br />
The emerging economies continue <strong>to</strong> be<br />
under pressure <strong>with</strong> lower dem<strong>an</strong>d, his<strong>to</strong>rical<br />
high inven<strong>to</strong>ry levels <strong>an</strong>d unstable<br />
currency exch<strong>an</strong>ge rates. In these markets<br />
the need for close partnership <strong>an</strong>d<br />
efficiency increases has be<strong>com</strong>e more<br />
obvious <strong>an</strong>d we are positioned <strong>to</strong> support<br />
<strong>an</strong>y shift in how we do business. The<br />
opening of two new distribution centers<br />
in Moscow <strong>an</strong>d Ist<strong>an</strong>bul during a strong<br />
recession, reflect our continued investments<br />
in the product <strong>an</strong>d logistic offer<br />
<strong>com</strong>bined <strong>with</strong> technological <strong>com</strong>petence<br />
<strong>to</strong> secure a solid future position for Gates<br />
Giorgio Brusco, President Gates<br />
Power Tr<strong>an</strong>smission Europe<br />
as a leading aftermarket industry supplier.<br />
Together we will do what it takes <strong>to</strong><br />
maintain a healthy environment in our industry<br />
<strong>an</strong>d <strong>to</strong> secure our <strong>com</strong>petitiveness<br />
against OES org<strong>an</strong>izations.<br />
Giorgio Brusco, President<br />
Gates Power Tr<strong>an</strong>smission<br />
Europe<br />
www.ad-<strong>europe</strong>.<strong>com</strong> 11
12<br />
2009 has been a memorable<br />
year for all market<br />
particip<strong>an</strong>ts, including<br />
m<strong>an</strong>ufacturers <strong>an</strong>d trade,<br />
<strong>an</strong>d was dominated by major<br />
uncertainty in all markets.<br />
Sales hit <strong>an</strong> all-time low in the<br />
first quarter of 2009, forcing<br />
MANN+HUMMEL <strong>to</strong> focus its<br />
crisis m<strong>an</strong>agement on cash-flow<br />
influencing fac<strong>to</strong>rs, which included<br />
assessing <strong>an</strong>d reducing s<strong>to</strong>ck levels,<br />
in order <strong>to</strong> adjust <strong>to</strong> the reduced<br />
volume of business.<br />
Signific<strong>an</strong>t <strong>an</strong>d previously unknown<br />
seasonal order fluctuations<br />
inevitably led <strong>to</strong> a t<strong>an</strong>gible fall<br />
in availability, reaching a peak<br />
in April-June. Sales recovered<br />
signific<strong>an</strong>tly during the summer<br />
months. MANN+HUMMEL adapted<br />
rapidly <strong>an</strong>d <strong>with</strong>out <strong>com</strong>promise <strong>to</strong><br />
from l. <strong>to</strong> r.: Mr. Krenedics, Petra Engels<br />
www.ad-<strong>europe</strong>.<strong>com</strong><br />
the improved order situation. The<br />
<strong>com</strong>p<strong>an</strong>y responded <strong>to</strong> individual<br />
cus<strong>to</strong>mers’ needs, in order <strong>to</strong> cope<br />
as effectively as possible <strong>with</strong> supply<br />
shortages. Delivery capacity became<br />
increasingly stable during the 3rd<br />
quarter <strong>an</strong>d has now returned <strong>to</strong> its<br />
normal level. No further downturn<br />
is expected as business begins <strong>to</strong><br />
recover. We now <strong>an</strong>ticipate slight<br />
growth in 2010, though there is still<br />
a degree of uncertainty, particularly<br />
in terms of growth in East Europe<strong>an</strong><br />
markets.<br />
We need <strong>to</strong> work <strong>to</strong>gether <strong>to</strong> learn<br />
from the events of 2009. Close<br />
partnerships are vital if we are <strong>to</strong><br />
protect our business, especially in<br />
difficult times. In order <strong>to</strong> make our<br />
business volume more predictable<br />
during uncertain times, <strong>an</strong>d therefore<br />
more straightforward <strong>an</strong>d efficient,<br />
we need <strong>to</strong> adopt <strong>an</strong> “open book”<br />
policy. Only when the trade gives<br />
us clear indications of s<strong>to</strong>ck levels<br />
<strong>an</strong>d sales, will we be able <strong>to</strong> bal<strong>an</strong>ce<br />
out fluctuations <strong>an</strong>d trend reversals,<br />
while preventing future supply<br />
shortages. Close <strong>com</strong>munication<br />
between partners plays <strong>an</strong> import<strong>an</strong>t<br />
part in this process.<br />
We <strong>an</strong>ticipate even greater<br />
M<strong>an</strong>fred Wolf, MD Filter Elements<br />
<strong>an</strong>d Systems for Industry <strong>an</strong>d<br />
Trade, MANN+HUMMEL GMBH<br />
stability over the next few years<br />
<strong>an</strong>d are aiming for further growth<br />
<strong>with</strong> AD partners. We have made<br />
encouraging progress <strong>with</strong> our<br />
service portfolio in the various<br />
markets, which serves <strong>to</strong> reinforce<br />
the already close partnership<br />
between ADI <strong>an</strong>d MANN+HUMMEL.<br />
We are especially pleased when<br />
our sales perform<strong>an</strong>ce is given<br />
recognition. The 2009 CARAT<br />
Marketing Price is <strong>an</strong> import<strong>an</strong>t<br />
accolade for us, for which we would<br />
like <strong>to</strong> express our special th<strong>an</strong>ks.<br />
We will also provide the AD network<br />
in Europe <strong>with</strong> individual, active<br />
<strong>an</strong>d professional support during the<br />
<strong>com</strong>ing year. It goes <strong>with</strong>out saying<br />
that we will apply once again for the<br />
ADI “Supplier of the Year” award.<br />
I would like <strong>to</strong> th<strong>an</strong>k you on behalf<br />
of the entire MANN-FILTER team for<br />
your support.<br />
M<strong>an</strong>fred Wolf,<br />
MD Filter Elements <strong>an</strong>d<br />
Systems for Industry <strong>an</strong>d<br />
Trade,<br />
MANN+HUMMEL GMBH
The current<br />
crisis is<br />
far more<br />
serious <strong>an</strong>d<br />
will last<br />
longer in<br />
Spain th<strong>an</strong><br />
in other<br />
Euro zone countries.<br />
Our country’s economy was<br />
traditionally based on agriculture<br />
<strong>an</strong>d textiles. It later focused on the<br />
au<strong>to</strong>mobile <strong>an</strong>d associated industries,<br />
<strong>to</strong>gether <strong>with</strong> <strong>to</strong>urism, the construction<br />
industry <strong>an</strong>d its sub-sec<strong>to</strong>rs.<br />
The textile sec<strong>to</strong>r has long since<br />
relocated <strong>to</strong> other countries, where<br />
labour is less expensive. Agriculture is<br />
now in a state of ruin <strong>an</strong>d, in my view, it<br />
will not be long before the au<strong>to</strong>mobile<br />
industry follows the example of the<br />
textile sec<strong>to</strong>r. The construction sec<strong>to</strong>r<br />
has been stagn<strong>an</strong>t for m<strong>an</strong>y years.<br />
You only have <strong>to</strong> look at figures from<br />
various sources, which confirm that<br />
Spain has between 1,800,000 <strong>an</strong>d<br />
2,000,000 homes available for sale<br />
or rent. The b<strong>an</strong>ks have be<strong>com</strong>e<br />
property <strong>com</strong>p<strong>an</strong>ies, due <strong>to</strong> using<br />
a major proportion of their funds <strong>to</strong><br />
support <strong>com</strong>p<strong>an</strong>ies, which construct<br />
buildings that no one c<strong>an</strong> afford <strong>to</strong><br />
buy. Unemployment affects 18% of<br />
the working population <strong>an</strong>d this figure<br />
is expected <strong>to</strong> reach 20% by the end<br />
of the year. The government has a<br />
budget deficit of 12%, which is rising<br />
due <strong>to</strong> the fall in tax revenue <strong>an</strong>d<br />
increased social expenditure linked<br />
<strong>to</strong> unemployment.<br />
Josep Bosch i Sayols, President<br />
AD Parts<br />
AD Parts warned its partners back in<br />
April 2008 of the situation awaiting us<br />
<strong>an</strong>d gave them the following advice:<br />
• We need <strong>to</strong> adapt our resources<br />
<strong>to</strong> our actual sales potential<br />
<strong>with</strong>out neglecting growth.<br />
• We must ensure that we c<strong>an</strong> meet<br />
our credit needs in the medium<br />
<strong>an</strong>d long term.<br />
• Rigorous moni<strong>to</strong>ring of late<br />
payments.<br />
• We need <strong>to</strong> m<strong>an</strong>age s<strong>to</strong>ck<br />
according <strong>to</strong> the frequency<br />
of sales for individual items,<br />
specifying a short s<strong>to</strong>rage period<br />
for the parts most frequently sold<br />
<strong>an</strong>d gradually increasing the<br />
period for parts that are less in<br />
dem<strong>an</strong>d.<br />
This advice has been followed up,<br />
which has enabled our <strong>com</strong>p<strong>an</strong>ies <strong>to</strong><br />
cope <strong>with</strong> the situation. In 2008, they<br />
recorded 3.5% growth <strong>com</strong>pared <strong>to</strong><br />
2007.<br />
When the crisis struck in J<strong>an</strong>uary<br />
2009, 9 months after this warning,<br />
we predicted that there would be a<br />
discrep<strong>an</strong>cy between our suppliers’<br />
s<strong>to</strong>ck levels <strong>an</strong>d possible product<br />
shortages. We then advised our<br />
members <strong>to</strong> gradually increase their<br />
s<strong>to</strong>ck levels in order <strong>to</strong> improve the<br />
availability of all our product lines. Due<br />
<strong>to</strong> market dem<strong>an</strong>d <strong>an</strong>d unavailability<br />
of products from other market players,<br />
AD Parts members were able <strong>to</strong> seize<br />
opportunities, provided they had the<br />
relev<strong>an</strong>t parts in s<strong>to</strong>ck. Once again,<br />
our members followed the advice <strong>an</strong>d<br />
reaped their rewards. Since accounts<br />
were closed at the end of Oc<strong>to</strong>ber, we<br />
are confident that our turnover at the<br />
end of the year will be equal <strong>to</strong> that<br />
of 2008.<br />
We c<strong>an</strong>not predict the future. We<br />
c<strong>an</strong> only continue <strong>to</strong> invest in our<br />
<strong>com</strong>p<strong>an</strong>ies <strong>with</strong> the same enthusiasm<br />
<strong>an</strong>d effort, as we believe in the<br />
sec<strong>to</strong>r <strong>an</strong>d hope that our results will<br />
continue <strong>to</strong> prove us right. We not<br />
only have the team <strong>an</strong>d resources<br />
<strong>to</strong> face the challenge, we also have<br />
excellent suppliers. We must move<br />
forward <strong>to</strong>gether under the b<strong>an</strong>ner<br />
of ADI, which coordinates how we<br />
work <strong>to</strong>gether, in order <strong>to</strong> weather the<br />
s<strong>to</strong>rm.<br />
Josep Bosch i Sayols,<br />
President AD Parts<br />
www.ad-<strong>europe</strong>.<strong>com</strong> 13
14<br />
“M<strong>an</strong>aging the short term<br />
effectively <strong>with</strong>out sacrificing<br />
the long term “<br />
The crisis affecting the entire<br />
economy, <strong>an</strong>d particularly the au<strong>to</strong>mobile<br />
sec<strong>to</strong>r, has forced us <strong>to</strong><br />
m<strong>an</strong>age our operations extremely<br />
tightly in the short term, while<br />
continuing <strong>to</strong> respond <strong>to</strong> our cus<strong>to</strong>mers’<br />
needs.<br />
But we refuse <strong>to</strong> allow the short<br />
term <strong>to</strong> dominate the long term<br />
<strong>an</strong>d remain firmly convinced that<br />
lasting results are crucial. In<br />
2010, our continued investment<br />
in research, development <strong>an</strong>d<br />
marketing will enable us <strong>to</strong>:<br />
• Market a new r<strong>an</strong>ge of highly<br />
innovative products in various<br />
market segments.<br />
• Launch a new <strong>com</strong>munication<br />
campaign aimed at promoting<br />
the unsurpassed perform<strong>an</strong>ce<br />
of MICHELIN tyres, which<br />
Effects of the crisis & How<br />
Schaeffler AAM c<strong>an</strong> emerge<br />
from it<br />
The Au<strong>to</strong>motive Aftermarket has not<br />
escaped the effects of the worldwide<br />
economic <strong>an</strong>d fin<strong>an</strong>cial crisis. The<br />
first signs were observed in the<br />
fourth quarter of 2008, when m<strong>an</strong>y<br />
Au<strong>to</strong>motive Aftermarket cus<strong>to</strong>mers<br />
were <strong>com</strong>pelled, due <strong>to</strong> the fin<strong>an</strong>cial<br />
problems of their dealer <strong>an</strong>d workshop<br />
cus<strong>to</strong>mers, <strong>to</strong> implement even<br />
more restrictive cash m<strong>an</strong>agement<br />
measures. This involved cutting back<br />
internal inven<strong>to</strong>ry-<strong>to</strong>-sales ratios,<br />
tighter receivables m<strong>an</strong>agement <strong>an</strong>d<br />
ch<strong>an</strong>ges <strong>to</strong> the cus<strong>to</strong>mer structure.<br />
A great deal of effort <strong>an</strong>d hard work<br />
(e.g. restrictive cash m<strong>an</strong>agement,<br />
constructive discussions <strong>an</strong>d action<br />
pl<strong>an</strong>s <strong>with</strong> our pl<strong>an</strong>ts) have enabled<br />
www.ad-<strong>europe</strong>.<strong>com</strong><br />
<strong>com</strong>bine high adherence, reduced<br />
fuel consumption <strong>an</strong>d<br />
outst<strong>an</strong>ding durability. This<br />
makes purchasing MICHELIN<br />
tyres, whether during a crisis<br />
or <strong>an</strong>y other period, the best<br />
possible investment for <strong>an</strong>y<br />
car owner.<br />
After 2010, innovations unveiled<br />
at the last Fr<strong>an</strong>kfurt Fair, which<br />
will be included in future generations<br />
of hybrid <strong>an</strong>d electric cars,<br />
also indicate that Michelin is set<br />
<strong>to</strong> play a major part in the development<br />
of sustainable mobility<br />
over the next few decades.<br />
Though it may seem surprising<br />
in the current economic climate,<br />
m<strong>an</strong>y consumers are looking for<br />
quality products <strong>with</strong> highly <strong>com</strong>petitive<br />
running costs. This is<br />
why the Michelin br<strong>an</strong>d held up<br />
remarkably well in 2009. Professional<br />
IAMs have <strong>an</strong> import<strong>an</strong>t<br />
role <strong>to</strong> play <strong>an</strong>d amazing opportunities<br />
<strong>with</strong>in this context. It would<br />
be over-simplistic <strong>to</strong> say that the<br />
current challenges are due solely<br />
<strong>to</strong> low prices.<br />
AD has m<strong>an</strong>y assets, which<br />
us <strong>to</strong> maintain our delivery capacity,<br />
service <strong>com</strong>mitment <strong>an</strong>d the reliability<br />
that our partners have <strong>com</strong>e <strong>to</strong><br />
expect. This was also confirmed<br />
when we were named “Supplier of the<br />
Year” by AD International.<br />
At Schaeffler Au<strong>to</strong>motive Aftermarket,<br />
we see current developments in<br />
Michael Söding, Vice President<br />
Sales & Marketing<br />
Je<strong>an</strong>-Claude Pats - Marketing<br />
& Commercial Direc<strong>to</strong>r Europe<br />
will enable it <strong>to</strong> respond <strong>to</strong> the<br />
ch<strong>an</strong>ged needs of its end consumers.<br />
Je<strong>an</strong>-Claude Pats - Marketing<br />
& Commercial Direc<strong>to</strong>r<br />
Europe<br />
the Au<strong>to</strong>motive Aftermarket as a<br />
period of consolidation rather th<strong>an</strong><br />
a crisis, which will continue, in our<br />
estimation, beyond 2010. We now<br />
need our cus<strong>to</strong>mers <strong>to</strong> show a certain<br />
amount of underst<strong>an</strong>ding <strong>an</strong>d support<br />
us by avoiding disproportionate<br />
orders, which may otherwise lead <strong>to</strong><br />
supply shortages. It would be more<br />
productive in this situation <strong>to</strong> achieve<br />
the best possible delivery service for<br />
all concerned, by me<strong>an</strong>s of longer<br />
lead times <strong>an</strong>d coordinated order<br />
m<strong>an</strong>agement.<br />
The workshops, dealers <strong>an</strong>d industry<br />
as a whole will only be able <strong>to</strong><br />
emerge successfully from this period<br />
of consolidation, if flows c<strong>an</strong> be<br />
m<strong>an</strong>aged as flexibly as possible in<br />
terms of workshop requirements <strong>an</strong>d<br />
the availability of parts m<strong>an</strong>ufactured.<br />
Michael Söding, Vice<br />
President Sales & Marketing
Russia <strong>an</strong>d<br />
the Crisis, as<br />
seen by AD<br />
Russia.<br />
Although the<br />
crisis hit Russia<br />
later th<strong>an</strong> the<br />
western economies, it is now one of the<br />
countries worst affected. The fact that its<br />
GDP fell by over 8% in 2009 indicates<br />
that times are difficult. M<strong>an</strong>y <strong>com</strong>p<strong>an</strong>ies,<br />
<strong>an</strong>d especially m<strong>an</strong>ufacturers, have<br />
ceased trading or experienced a<br />
major downturn, leading <strong>to</strong> increased<br />
redund<strong>an</strong>cies. It is easy <strong>to</strong> predict how<br />
this will affect consumption, as Russia<br />
has fewer or none of the “social shock<br />
absorbers” that exist in the economies<br />
of Western Europe. Losing your job<br />
pretty well me<strong>an</strong>s losing your in<strong>com</strong>e.<br />
Social security benefits paid by the<br />
government are lower <strong>an</strong>d private<br />
insur<strong>an</strong>ce schemes are still either<br />
in their inf<strong>an</strong>cy or non-existent. This<br />
situation has forced m<strong>an</strong>y households<br />
<strong>to</strong> focus on the basics, in other words:<br />
housing, food, health <strong>an</strong>d education.<br />
New vehicle sales fell by 60% <strong>an</strong>d<br />
mo<strong>to</strong>rists tend <strong>to</strong> leave their cars in the<br />
garage. This is not a time <strong>to</strong> be spending<br />
money on maintaining vehicles that are<br />
hardly used.<br />
The crisis followed a <strong>com</strong>plete<br />
tr<strong>an</strong>sformation of the car population,<br />
which beg<strong>an</strong> in 2002 <strong>an</strong>d turned<br />
his<strong>to</strong>rical IAM data for Russia upside<br />
down.<br />
During a period of major prosperity<br />
lasting 8 years, the vehicle population<br />
increased considerably <strong>to</strong> the<br />
adv<strong>an</strong>tage of foreign br<strong>an</strong>ds (VAZ <strong>an</strong>d<br />
GAZ experienced a different fate).<br />
Unfortunately, what might initially have<br />
appeared <strong>to</strong> <strong>an</strong>d ultimately will benefit the<br />
IAM, at first had negative consequences<br />
for our business. The population, except<br />
for VAZ <strong>an</strong>d GAZ, was rejuvenated <strong>an</strong>d<br />
its average age of 5.3 years now makes<br />
it the youngest population in Europe.<br />
Real potential exists but dem<strong>an</strong>d for<br />
replacement parts will only increase at<br />
a later stage. Moreover, it should be<br />
noted that Asi<strong>an</strong>, Kore<strong>an</strong> <strong>an</strong>d Jap<strong>an</strong>ese<br />
m<strong>an</strong>ufacturers st<strong>an</strong>d <strong>to</strong> gain the most<br />
from this extraordinary wave of growth.<br />
Eight of the ten most <strong>com</strong>mon vehicles<br />
(excluding VAZ <strong>an</strong>d GAZ) in <strong>to</strong>day’s<br />
Russia are not Europe<strong>an</strong>. Whereas<br />
« AD Av<strong>an</strong>ta » in Chelyabinsk<br />
dem<strong>an</strong>d for IAM used <strong>to</strong> focus mainly<br />
on imported used Germ<strong>an</strong> vehicles, the<br />
market is now developing in response<br />
<strong>to</strong> dem<strong>an</strong>d for parts for Asi<strong>an</strong> vehicles,<br />
which are newer <strong>an</strong>d will therefore<br />
“consume less” in the short term.<br />
The IAM environment in Russia is<br />
therefore in a state of flux, for structural<br />
as well as economic reasons.<br />
So how does AD Russia fit in<strong>to</strong> this<br />
picture? It is doing very well. Our<br />
proactive policy has enabled us <strong>to</strong><br />
develop our s<strong>to</strong>ck in order <strong>to</strong> <strong>keep</strong><br />
abreast of new dem<strong>an</strong>ds from the<br />
market. At the same time, our policy<br />
aimed at protecting margins may have<br />
lost us a little volume but it has protected<br />
the profitability of our partners/affiliates.<br />
Due <strong>to</strong> investment in fields such as<br />
Fabrice Rosi, AD Russia<br />
Coordina<strong>to</strong>r<br />
product m<strong>an</strong>agement <strong>an</strong>d marketing,<br />
<strong>to</strong>gether <strong>with</strong> the m<strong>an</strong>y opportunities<br />
offered <strong>to</strong> us by AD International through<br />
its “supplier portfolio” <strong>an</strong>d m<strong>an</strong>agement/<br />
sales programmes, <strong>an</strong>d the support <strong>an</strong>d<br />
solidarity of our m<strong>an</strong>y partner suppliers,<br />
AD Russia is riding the s<strong>to</strong>rm <strong>with</strong>out<br />
suffering <strong>an</strong>y damage. Of course, our<br />
sales volume has fallen slightly but<br />
<strong>with</strong>in m<strong>an</strong>ageable proportions <strong>an</strong>d it<br />
continues <strong>to</strong> “exceed” the general trend.<br />
Within this turmoil, AD Russia has again<br />
earned its stripes through resilience<br />
<strong>an</strong>d is still recognised as the “leading”<br />
org<strong>an</strong>isation in the sec<strong>to</strong>r. Its recent<br />
acquisition of two new partners/affiliates,<br />
the Av<strong>an</strong>ta <strong>an</strong>d Mikado <strong>com</strong>p<strong>an</strong>ies,<br />
which joined AD Russia when the crisis<br />
was at its peak in March <strong>an</strong>d Oc<strong>to</strong>ber<br />
2009, respectively, serves as further<br />
evidence of this strength.<br />
Our suppliers underst<strong>an</strong>d the necessity<br />
of doubling their efforts <strong>to</strong> exp<strong>an</strong>d their<br />
r<strong>an</strong>ges <strong>to</strong> include <strong>com</strong>ponents for Asi<strong>an</strong><br />
cars <strong>an</strong>d will help us continuously<br />
develop our s<strong>to</strong>ck. It is also likely that<br />
we will acquire further partners/affiliates<br />
<strong>an</strong>d that the crisis will have <strong>to</strong> end before<br />
<strong>to</strong>o long. The car population in Russia<br />
is still young yet one of the largest in<br />
Europe. All of these fac<strong>to</strong>rs serve <strong>to</strong><br />
reassure us that the Russi<strong>an</strong> IAM, <strong>an</strong>d<br />
particularly AD Russia, represent one of<br />
the best growth areas <strong>with</strong>in our sec<strong>to</strong>r.<br />
Fabrice Rosi<br />
AD Russia Coordina<strong>to</strong>r<br />
Board Member<br />
www.ad-<strong>europe</strong>.<strong>com</strong> 15
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your fi ngertips<br />
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