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Responsible edi<strong>to</strong>r: Au<strong>to</strong>distribution International, Kortenberg, Belgium<br />

A u t o d i s t r i b u t i o n I n t e r n a t i o n a l<br />

K e e p i n g E u r o p e M o b i l e<br />

Dear Business<br />

Partners <strong>an</strong>d<br />

Colleagues,<br />

we are usually<br />

sad when good<br />

things <strong>com</strong>e <strong>to</strong><br />

<strong>an</strong> end. But,<br />

in contrast, we<br />

are always glad<br />

when difficult<br />

times are over.<br />

It is <strong>with</strong> similar<br />

feelings that<br />

most of us await the end of 2009 – we are simply<br />

pleased that the year will soon be over. The<br />

last twelve months have cost us a great deal of<br />

energy <strong>an</strong>d left us feeling even more humble<br />

in terms of how little influence we have on<br />

<strong>com</strong>plex economic conditions. We now know<br />

that some of the negative forecasts produced<br />

before the year beg<strong>an</strong> were exceeded <strong>an</strong>d<br />

the lessons we have learnt this year will help<br />

us <strong>with</strong>st<strong>an</strong>d major challenges in the future.<br />

Much of what was built on feet of clay <strong>an</strong>d<br />

pure f<strong>an</strong>tasy no longer exists. A good deal of<br />

what was created during periods of euphoric<br />

growth has been put on the back burner in<br />

favour of systematic consolidation. Moreover,<br />

the fact that we are glad <strong>to</strong> see 2009 <strong>com</strong>ing<br />

<strong>to</strong> a close is due <strong>to</strong> our great confidence in the<br />

<strong>com</strong>ing year, based on the belief that we have<br />

adjusted our corporate structure <strong>to</strong> the market<br />

reality <strong>an</strong>d put things back on the right track.<br />

At least current forecasts for Europe<strong>an</strong> market<br />

development provide reassur<strong>an</strong>ce that the<br />

economic situation will recover slightly, even<br />

if we will not achieve the 2008 figures by a<br />

long way. Worldwide car sales should increase<br />

by 2.3 million <strong>to</strong> 54.7 million in 2010, despite<br />

further downturns in Western Europe, so that<br />

our industrial partners who supply us <strong>with</strong><br />

spare parts will see a gradual relaxation in the<br />

dem<strong>an</strong>ds placed on their hum<strong>an</strong> <strong>an</strong>d physical<br />

resources. But, <strong>to</strong>gether <strong>with</strong> the stabilisation<br />

of fin<strong>an</strong>cial markets <strong>an</strong>d boosting of consumer<br />

spending, we are not able <strong>to</strong> influence these<br />

economic framework conditions directly. Just<br />

as we select appropriate clothing according<br />

<strong>to</strong> the weather, these developments c<strong>an</strong><br />

only serve <strong>to</strong> explain why situations occur so<br />

that we c<strong>an</strong> ultimately respond <strong>to</strong> them. But,<br />

in order <strong>to</strong> be in a position <strong>to</strong> influence our<br />

shared development using our own resources,<br />

it is now more import<strong>an</strong>t th<strong>an</strong> ever <strong>to</strong> focus our<br />

strategy on the parameters that we are able <strong>to</strong><br />

influence. We have already achieved this goal<br />

<strong>to</strong> a major extent <strong>with</strong>in our own <strong>com</strong>p<strong>an</strong>ies.<br />

But we still have a long way <strong>to</strong> go in terms<br />

of how our processes interact. This me<strong>an</strong>s<br />

we are all jointly responsible for rectifying<br />

past failures <strong>an</strong>d adjusting the core of our<br />

business <strong>to</strong> the Europe<strong>an</strong> dimension <strong>an</strong>d<br />

associated market requirements. This includes<br />

the international sales policy of our industrial<br />

partners, which must be better adapted <strong>to</strong><br />

the needs of international trading groups.<br />

But it also includes the close internal <strong>an</strong>d<br />

external interaction that is clearly required <strong>to</strong><br />

exploit the still massive potentials in the value<br />

creation chain. Being aware of opportunities<br />

<strong>an</strong>d our new readiness <strong>to</strong> exploit them enables<br />

us <strong>to</strong> look <strong>to</strong> the future <strong>to</strong>gether <strong>with</strong> great<br />

confidence. This has enabled the ADI family<br />

<strong>to</strong> see what is needed right now <strong>an</strong>d stake<br />

its claim as Europe<strong>an</strong> leader by adopting a<br />

growth-oriented strategy. The various articles<br />

in the current newsletter reaffirm the spirit of<br />

our ADI family, as well as the close relationship<br />

<strong>with</strong> our industrial partners, for which I would<br />

like <strong>to</strong> th<strong>an</strong>k you sincerely.<br />

The festive period will give us ch<strong>an</strong>ce <strong>to</strong> relax<br />

<strong>an</strong>d reflect. Together <strong>with</strong> the people that are<br />

closest <strong>to</strong> us, we c<strong>an</strong> gather the strength that<br />

we need <strong>to</strong> achieve our objectives. I sincerely<br />

wish you, dear business partners, colleagues<br />

<strong>an</strong>d friends, a happy Christmas <strong>an</strong>d all the<br />

very best for the New Year.<br />

Yours,<br />

Thomas Vollmar<br />

President of ADI<br />

Edition<br />

<strong>Choose</strong> <strong>an</strong> <strong>Eure</strong>!<strong>Car</strong> <strong>training</strong><br />

<strong>to</strong> <strong>keep</strong> <strong>pace</strong> <strong>with</strong><br />

innovation<br />

Register your <strong>training</strong> at<br />

www.eurecar.org<br />

12/2009<br />

<strong>Eure</strong>!<strong>Car</strong>: AD-certified <strong>training</strong> in<br />

vehicle technology.<br />

p 2-3<br />

AD Belgium be<strong>com</strong>es AD Beldis<br />

p 4<br />

CARAT “Leistungsmesse” exceeds all<br />

expectations<br />

p 4-5<br />

AD Au<strong>to</strong> Total: Oc<strong>to</strong>ber 9th 2009<br />

- the true beginning of a beautiful<br />

partnership.<br />

p 6<br />

AD: the driving force behind m<strong>an</strong>y<br />

garage networks<br />

p 6-7<br />

New wholesalers for AD Russia<br />

p 8-9<br />

“Entrepreneur of the year” -award for<br />

AD-member in Finl<strong>an</strong>d.<br />

p 9<br />

ADN launches <strong>Car</strong>Prof.nl for online<br />

car mainten<strong>an</strong>ce 24/7!<br />

p 10<br />

Prominent ADI Forum Members on<br />

2009<br />

p 11-15


2<br />

<strong>Eure</strong>!<strong>Car</strong>: AD-certified trai<br />

Today’s (<strong>an</strong>d <strong>to</strong>morrow’s)<br />

garage faces a perm<strong>an</strong>ent<br />

challenge: <strong>keep</strong>ing <strong>pace</strong><br />

<strong>with</strong> increasing technology<br />

for <strong>an</strong> ever-growing <strong>an</strong>d<br />

more varied r<strong>an</strong>ge of cars!<br />

It has long been clear <strong>to</strong> the<br />

ADI partners that professional<br />

mech<strong>an</strong>ics need not only quality<br />

parts, equipment <strong>an</strong>d excellent<br />

delivery service, but also<br />

information <strong>an</strong>d <strong>training</strong>. So<br />

they provide up-<strong>to</strong>-date technical<br />

information, hotline service for<br />

technical problems <strong>an</strong>d - above all<br />

- <strong>training</strong>.<br />

The latter is of the utmost<br />

import<strong>an</strong>ce, <strong>an</strong>d in future may<br />

be decisive for the survival of a<br />

repairer!<br />

www.ad-<strong>europe</strong>.<strong>com</strong><br />

Particularly <strong>to</strong> promote technical<br />

<strong>training</strong> courses <strong>with</strong>in the AD<br />

org<strong>an</strong>isation, AD International,<br />

in liaison <strong>with</strong> its partners in the<br />

various countries <strong>an</strong>d <strong>with</strong> their<br />

cooperation, has set up <strong>Eure</strong>!<strong>Car</strong>.<br />

What is <strong>Eure</strong>!<strong>Car</strong>?<br />

<strong>Eure</strong>!<strong>Car</strong> is a Europe<strong>an</strong> platform<br />

aimed at professional garages.<br />

It offers a <strong>com</strong>prehensive <strong>an</strong>d<br />

clear overview of high-quality<br />

<strong>training</strong> courses for car mech<strong>an</strong>ics,<br />

org<strong>an</strong>ised by the AD partners<br />

in 26 Europe<strong>an</strong> countries <strong>an</strong>d<br />

coordinated by Au<strong>to</strong>distribution<br />

International.<br />

At the heart of <strong>Eure</strong>!<strong>Car</strong> is a<br />

dynamic web platform, on which<br />

a detailed list of <strong>training</strong> courses<br />

offered by ADI partners <strong>an</strong>d their<br />

wholesalers is const<strong>an</strong>tly available.<br />

Via this platform (www.eurecar.<br />

org) the professional mech<strong>an</strong>ic c<strong>an</strong><br />

pick the right course from those<br />

available, <strong>an</strong>d then contact the<br />

org<strong>an</strong>isers via the web or by e-mail<br />

<strong>an</strong>d if desired, register directly.<br />

How does a course get on<strong>to</strong><br />

the <strong>Eure</strong>!<strong>Car</strong> platform?<br />

Only courses <strong>with</strong> the <strong>Eure</strong>!<strong>Car</strong><br />

label are included in the database.<br />

A <strong>training</strong> course gets the <strong>Eure</strong>!<strong>Car</strong><br />

label when it:<br />

• is provided by a partner of the<br />

AD Group;<br />

• relates <strong>to</strong> “adv<strong>an</strong>ced technology<br />

in cars”;<br />

• is given by recognised, specialist<br />

instruc<strong>to</strong>rs, usually in collaboration<br />

<strong>with</strong> the ADI contract suppliers<br />

who support <strong>Eure</strong>!car;


ning in vehicle technology.<br />

• is org<strong>an</strong>ised by the AD<br />

wholesaler.<br />

Repairers who log on<strong>to</strong> the<br />

<strong>Eure</strong>!<strong>Car</strong> website after <strong>com</strong>pleting<br />

a <strong>Eure</strong>!<strong>Car</strong> certified course c<strong>an</strong><br />

have their <strong>Eure</strong>!<strong>Car</strong> certificate sent<br />

<strong>to</strong> their home address.<br />

With <strong>Eure</strong>!<strong>Car</strong>, AD is creating<br />

<strong>an</strong> additional opportunity for the<br />

wholesaler <strong>to</strong> turn the spotlight<br />

on the <strong>training</strong> courses they offer,<br />

<strong>an</strong>d strengthen their ties <strong>with</strong><br />

professional repairers.<br />

For further information about<br />

<strong>Eure</strong>!<strong>Car</strong>, go <strong>to</strong> www.eurecar.org or<br />

contact the national headquarters<br />

of the ADI partners.<br />

<strong>Choose</strong> <strong>an</strong> <strong>Eure</strong>!<strong>Car</strong> <strong>training</strong><br />

<strong>to</strong> <strong>keep</strong> <strong>pace</strong> <strong>with</strong><br />

innovation<br />

Register your <strong>training</strong> at<br />

www.eurecar.org<br />

www.ad-<strong>europe</strong>.<strong>com</strong> 3


4<br />

AD Belgium be<strong>com</strong>es AD Beldis<br />

On 13 June<br />

2009, the<br />

owners of<br />

AD Belgium<br />

decided <strong>to</strong><br />

p r o c e e d<br />

<strong>with</strong> the<br />

winding-up<br />

of the <strong>com</strong>p<strong>an</strong>y.<br />

One month later, AD wholesalers, <strong>with</strong><br />

the support of AD Nederl<strong>an</strong>d <strong>an</strong>d AD<br />

International already decided <strong>to</strong> setup<br />

the actual org<strong>an</strong>isation AD Beldis.<br />

AD Beldis shall org<strong>an</strong>ise <strong>an</strong>d exp<strong>an</strong>d<br />

the distribution <strong>an</strong>d promotion of the<br />

AD concept in the Belux market. AD<br />

Beldis opts for a structure <strong>with</strong> independent<br />

wholesalers who participate<br />

in the policy. This business model is<br />

<strong>com</strong>parable <strong>to</strong> that of AD Nederl<strong>an</strong>d,<br />

<strong>Car</strong>at, AD Parts,....<br />

At present, AD Beldis has five outlets<br />

in Belgium <strong>an</strong>d one in Luxembourg. In<br />

the next few years, AD Beldis aims <strong>to</strong><br />

develop in<strong>to</strong> a network <strong>with</strong> a national<br />

coverage, so that the whole r<strong>an</strong>ge of<br />

www.ad-<strong>europe</strong>.<strong>com</strong><br />

AD products <strong>an</strong>d concepts c<strong>an</strong> quickly<br />

be supplied <strong>to</strong> garage cus<strong>to</strong>mers in<br />

Belgium <strong>an</strong>d Luxembourg.<br />

The AD Beldis team is based in<br />

Kortenberg, in the premises of AD<br />

International, <strong>an</strong>d is receiving operational<br />

support from AD Nederl<strong>an</strong>d, including<br />

night deliveries from the central<br />

warehouse in Oosterhout, product<br />

m<strong>an</strong>agement, marketing activities<br />

<strong>an</strong>d e-business.<br />

Contact details:<br />

AD BELDIS<br />

Leuvensesteenweg 272A<br />

3070 Kortenberg<br />

Tel. +32/2.254.70.30<br />

Fax: +32/2.759.90.26<br />

Email: info@adbeldis.be<br />

Wim Goossens<br />

General M<strong>an</strong>ager<br />

Mobile +32/474.88.34.76<br />

Email: wim.goossens@adbeldis.be<br />

Koen Goossens<br />

Concept Coordina<strong>to</strong>r<br />

Mobile +32/474.91.54.26<br />

Email: koen.goossens@adbeldis.be<br />

CARAT “Leistungsmesse” exceeds all expectations<br />

From 2 <strong>to</strong> 4 Oc<strong>to</strong>ber, CAR-<br />

AT/AD Deutschl<strong>an</strong>d org<strong>an</strong>ised<br />

the 9th edition of its<br />

“Leistungsmesse” (“Perform<strong>an</strong>ce<br />

trade fair”) trade<br />

fair in Kassel (in central<br />

Germ<strong>an</strong>y).<br />

On invitation by their CARAT<br />

wholesaler, garages from all over<br />

Germ<strong>an</strong>y visited the trade fair <strong>an</strong>d<br />

<strong>to</strong>ok adv<strong>an</strong>tage of the special terms<br />

offered by the 200 suppliers exhibiting<br />

there.<br />

From l. <strong>to</strong> r.: Koen Goossens,<br />

Wim Goossens<br />

During the trade fair, a number of<br />

new projects were launched, including:<br />

• XLService for hauliers: a marketing<br />

package for repairers<br />

that w<strong>an</strong>t <strong>to</strong> appeal <strong>to</strong> new target<br />

groups:<br />

• CARCOLOR: concept for body<br />

repair shops <strong>with</strong> support for<br />

<strong>com</strong>munication aimed at the final<br />

consumer <strong>an</strong>d fleets.<br />

• the CARAT <strong>training</strong> academy<br />

(www.carat-<strong>training</strong>sakademie.<br />

de), the new <strong>training</strong> platform<br />

for repairers.


The fact that the concept really<br />

works was proven by the 21 000<br />

visi<strong>to</strong>rs <strong>an</strong>d the sales generated<br />

(more th<strong>an</strong> in the previous edition<br />

in 2007).<br />

The festive high point, as always,<br />

was the ‘party’ on Saturday evening,<br />

attended by about 4000 people.<br />

You will find more information on<br />

www.leistungsmesse.de (only in<br />

Germ<strong>an</strong>).<br />

ad CARGO, Castrop-Rauxel (Dortmund)<br />

New miles<strong>to</strong>ne in the development<br />

of CARAT/AD<br />

Deutschl<strong>an</strong>d<br />

Under the name “ad CARGO” CAR-<br />

AT inaugurated its new logistics<br />

centre in Castrop-Rauxel (Dortmund)<br />

on 18 June this year.<br />

CARAT CEO Thomas Vollmar gave<br />

a speech in the presence of the<br />

Mayor of Castrop Rauxel, <strong>to</strong> almost<br />

600 guests, including CARAT<br />

wholesalers, suppliers <strong>an</strong>d CARAT<br />

staff.<br />

The two former warehouses have<br />

been brought <strong>to</strong>gether in one impressive<br />

ad CARGO logistics<br />

centre, <strong>with</strong> <strong>an</strong> area of 25 000 m²<br />

(which c<strong>an</strong> be exp<strong>an</strong>ded <strong>to</strong> 37 000<br />

m²).<br />

Since 1 July 2009, ad CARGO<br />

has been supplying CARAT/AD<br />

Deutschl<strong>an</strong>d wholesalers all over<br />

Germ<strong>an</strong>y, usually in less th<strong>an</strong> a day.<br />

www.ad-<strong>europe</strong>.<strong>com</strong> 5


6<br />

Oc<strong>to</strong>ber 9th 2009 - the true beginning of a beautiful<br />

partnership.<br />

O c t o b e r<br />

9th was a<br />

great day<br />

for AD<br />

Au<strong>to</strong> TotalRom<strong>an</strong>ia<br />

<strong>an</strong>d AD<br />

G a r a g e s<br />

t h r o u g h -<br />

out the country. It was the<br />

first meeting al<strong>to</strong>gether, the<br />

first exch<strong>an</strong>ge of ideas, solutions<br />

<strong>an</strong>d perspectives in<br />

real time, the first steps <strong>to</strong>gether,<br />

<strong>to</strong>wards a promising<br />

future.<br />

The main discussions of the day<br />

www.ad-<strong>europe</strong>.<strong>com</strong><br />

revolved around the current market<br />

situation: where everybody st<strong>an</strong>ds,<br />

where AD Au<strong>to</strong> Total st<strong>an</strong>ds, what<br />

we should do in order <strong>to</strong> over<strong>com</strong>e<br />

difficulties.<br />

The speakers of the day where Mr.<br />

Mihai Staicu on behalf of AD Au<strong>to</strong><br />

Total, Mr. M<strong>an</strong>uel V<strong>an</strong> Royen, on<br />

behalf of AD International, Mr. Gabriel<br />

Z<strong>an</strong>e on behalf of the AD Garage<br />

network in Rom<strong>an</strong>ia, Mr. Cedric<br />

Binoit <strong>an</strong>d Mr. Cristi<strong>an</strong> Munte<strong>an</strong><br />

on behalf of Michelin, Mr. Laurentiu<br />

Niculae on behalf of the IT Department,<br />

Mr. Cristi<strong>an</strong> Ghioculet on the<br />

insur<strong>an</strong>ce <strong>com</strong>p<strong>an</strong>ies issues, <strong>an</strong>d<br />

the very special guest Vlad Hagiu -<br />

the former trainer of Rom<strong>an</strong>ia’s Polo<br />

Team, speaking about the incredible<br />

results they achieved in poor, objective<br />

conditions.<br />

AD: the driving force behind m<strong>an</strong>y garage networks<br />

When AD brought <strong>to</strong>gether a<br />

number of independent garages<br />

in the early ‘80s under<br />

a single b<strong>an</strong>ner, which was<br />

“Centre AD Pro” (in Fr<strong>an</strong>ce), it<br />

laid the foundations for what is<br />

currently the largest network<br />

of independent repairers: AD<br />

Garage.<br />

An AD Garage doesn’t only get the excellent<br />

service of the AD wholesaler in its<br />

region, but also support in m<strong>an</strong>agement,<br />

sales, <strong>training</strong>, marketing <strong>an</strong>d <strong>com</strong>munication.<br />

Communication is provided <strong>to</strong><br />

it by a national marketing team, <strong>an</strong>d is<br />

supplemented by ‘marketing <strong>to</strong>ols’ of AD<br />

International: the Europe<strong>an</strong> AD Garage<br />

guide, the multilingual AD garage website<br />

(11 l<strong>an</strong>guages) <strong>with</strong> a ‘loca<strong>to</strong>r’ (‘find<br />

4600 AD Garages in 16 countries<br />

Mihai Staicu<br />

the nearest AD Garages in your region’)<br />

<strong>an</strong>d the International Warr<strong>an</strong>ty on Parts<br />

<strong>an</strong>d Labour.<br />

The growing dem<strong>an</strong>d for a ‘garage concept’<br />

in <strong>com</strong>bination <strong>with</strong> the already optimal<br />

coverage of AD Garage in certain<br />

regions, was the reason behind a number<br />

of ADI partners starting up <strong>an</strong> additional<br />

network that enables the coverage<br />

<strong>to</strong> be improved still further, <strong>an</strong>d more<br />

cus<strong>to</strong>mers <strong>to</strong> be offered specific support.<br />

So the beginning of 2008 saw the launch<br />

in Pol<strong>an</strong>d of Au<strong>to</strong>Primo, which had been<br />

developed successfully over m<strong>an</strong>y years<br />

in Fr<strong>an</strong>ce (Au<strong>to</strong>Primo now has 1400 repairers<br />

in Fr<strong>an</strong>ce, 255 in Pol<strong>an</strong>d <strong>an</strong>d already<br />

a few in Italy!).


For the same reason, AD Parts (E)<br />

launched Elite (170) <strong>an</strong>d Premium (150)<br />

as a second <strong>an</strong>d third network for professional<br />

garages.<br />

At the end of 2008, BIRNER/AD Austria<br />

launched “Au<strong>to</strong>Mobil Meisterwerkstatt”,<br />

based on the example of the network<br />

of the same name run successfully by<br />

CARAT in Germ<strong>an</strong>y for m<strong>an</strong>y years (now<br />

400 x in Germ<strong>an</strong>y <strong>an</strong>d 100 x in Austria).<br />

In order <strong>to</strong> respond more effectively <strong>to</strong><br />

the needs of professional garages, the<br />

AD Garage network has diversified.<br />

This led <strong>to</strong> the creation of AD <strong>Car</strong>rosserie<br />

<strong>with</strong> specific services for collision repairers<br />

<strong>an</strong>d Garage AD Expert (F), <strong>with</strong><br />

the emphasis on <strong>training</strong> <strong>an</strong>d technical<br />

know-how.<br />

AD Garage, AD <strong>Car</strong>rosserie, Garage AD<br />

Expert, Au<strong>to</strong>Primo, Elite, Premium <strong>an</strong>d<br />

Au<strong>to</strong>Mobil Meisterwerkstatt all have one<br />

thing in <strong>com</strong>mon: they formed a partnership<br />

<strong>with</strong> the local AD wholesaler, <strong>an</strong>d in<br />

exch<strong>an</strong>ge receive the necessary support<br />

<strong>an</strong>d - which is import<strong>an</strong>t in times of<br />

recession - <strong>an</strong> element of security!<br />

www.ad-<strong>europe</strong>.<strong>com</strong> 7


8<br />

New wholesalers in Russia<br />

13.10.2009 -<br />

During the<br />

EquipAu<strong>to</strong><br />

e x h i b i t i o n<br />

in Paris, the<br />

Board of Direc<strong>to</strong>rs<br />

of<br />

A U T O D I S -<br />

TRIBUTION RUSSIA (ADR)<br />

<strong>an</strong>d the St Petersburg based<br />

Comp<strong>an</strong>y MIKADO have<br />

signed the membership’s<br />

contract of MIKADO <strong>to</strong> the<br />

AD RUSSIA Group. MIKADO<br />

is joining ADR as a Partner<br />

<strong>with</strong> the aim of developing<br />

AD concepts in its sales<br />

geographical terri<strong>to</strong>ry.<br />

With full benefit for the <strong>com</strong>p<strong>an</strong>y,<br />

MIKADO will be able <strong>to</strong> use both<br />

the Europe<strong>an</strong> experience of ADI <strong>an</strong>d<br />

the cumulative know-how of the AD<br />

RUSSIA Group.<br />

AUTODISTRIBUTION RUSSIA<br />

(AD RUSSIA) Group incorporates<br />

now two independent <strong>com</strong>p<strong>an</strong>ies<br />

in Moscow (Moskvorechie <strong>an</strong>d<br />

Smartec), two in St. Petersburg<br />

(Koleso Fortuni <strong>an</strong>d Mikado) <strong>an</strong>d one<br />

in Chelyabinsk (Av<strong>an</strong>ta). <strong>Ad</strong>ditional<br />

br<strong>an</strong>ches <strong>an</strong>d warehouses in 12<br />

regions of Russia make the presence<br />

of ADR in the Russi<strong>an</strong> Au<strong>to</strong>motive<br />

aftermarket of spare more effective.<br />

Since its creation in 2003, AD<br />

RUSSIA has been org<strong>an</strong>izing <strong>with</strong><br />

modern <strong>an</strong>d adequate logistics,<br />

the distribution of the major<br />

br<strong>an</strong>ds of the leading au<strong>to</strong>motive<br />

<strong>com</strong>ponents m<strong>an</strong>ufacturers <strong>to</strong> its<br />

professional cus<strong>to</strong>mers. The AD<br />

RUSSIA network is providing <strong>to</strong><br />

its professional cus<strong>to</strong>mers a full<br />

package of services, concepts <strong>an</strong>d<br />

assist<strong>an</strong>ce <strong>to</strong> help them strengthen<br />

their position <strong>an</strong>d guar<strong>an</strong>tee their<br />

future in the independent Russi<strong>an</strong><br />

repair market.<br />

MIKADO was founded in 1994, since<br />

then it has been the <strong>com</strong>p<strong>an</strong>y’s<br />

priority area <strong>to</strong> offer high quality<br />

spare parts <strong>an</strong>d <strong>com</strong>ponents for<br />

cars of the world’s most famous<br />

m<strong>an</strong>ufacturers.<br />

www.ad-<strong>europe</strong>.<strong>com</strong><br />

MIKADO delivers spare parts <strong>to</strong> the<br />

terri<strong>to</strong>ries of the North-West federal<br />

district of the Russi<strong>an</strong> Federation<br />

including Saint-Petersburg <strong>an</strong>d<br />

the Leningrad region, Karelia, the<br />

Pskov region, the Murm<strong>an</strong>sk region,<br />

the Novgorod region, the Nizhny<br />

Novgorod region, <strong>an</strong>d other Russi<strong>an</strong><br />

regions as well.<br />

Over the period of its existence the<br />

<strong>com</strong>p<strong>an</strong>y has established strong<br />

relations <strong>with</strong> the foreign au<strong>to</strong>motive<br />

parts m<strong>an</strong>ufacturers. Direct supplies<br />

guar<strong>an</strong>tee high quality products for<br />

the <strong>com</strong>p<strong>an</strong>y’s clients, along <strong>with</strong> a<br />

sensible price level.<br />

At the signing of the partnership<br />

agreement Valery Nepopalov, one of<br />

MIKADO’s co-owners, mentioned:<br />

“The concurrence of priorities <strong>an</strong>d<br />

ideology of MIKADO <strong>an</strong>d AD RUSSIA<br />

Group has led us <strong>to</strong> signing this<br />

membership’s contract. Expressing<br />

appreciation for wel<strong>com</strong>ing our<br />

<strong>com</strong>p<strong>an</strong>y, we are confident about<br />

successful implementation of joint<br />

programs, <strong>an</strong>d knowing our Partners<br />

very well we have no doubt that this<br />

cooperation will be friendly <strong>an</strong>d<br />

fruitful”.<br />

Gennady Korolkov, ADR President,<br />

said: “One of the priority areas of<br />

the AD Russia Group development<br />

is the exp<strong>an</strong>sion of its sales network<br />

in all regions of Russia. Therefore


AD Moskvorechie, Moscow<br />

this Partnership corresponds <strong>to</strong> AD<br />

RUSSIA’s const<strong>an</strong>t growth program<br />

“Entrepreneur of the year” -award for ADmember<br />

in Finl<strong>an</strong>d.<br />

from l. <strong>to</strong> r. : Väinö H. Brom<strong>an</strong>,<br />

Eero Brom<strong>an</strong>, Harri Brom<strong>an</strong><br />

<strong>an</strong>d will strengthen the current<br />

leading position of the Group in<br />

In the “Entrepreneur<br />

of the Year”<br />

<strong>com</strong>petition,<br />

AD Brom<strong>an</strong><br />

Group,<br />

the AD<br />

wholesaler<br />

in Joensuu was chosen as<br />

“Growth Comp<strong>an</strong>y of the<br />

Year”.<br />

The <strong>com</strong>p<strong>an</strong>y’s impressive growth is<br />

no accident: even in <strong>to</strong>ugh times, the<br />

<strong>com</strong>p<strong>an</strong>y decided <strong>to</strong> pursue its chosen<br />

course in retail <strong>an</strong>d wholesale, <strong>an</strong>d<br />

it went on <strong>to</strong> implement that strategy<br />

successfully through careful pl<strong>an</strong>ning<br />

<strong>an</strong>d hard work.<br />

Motivation of the workforce is one of<br />

the m<strong>an</strong>agement’s main ambitions.<br />

the Russi<strong>an</strong> aftermarket, especially<br />

in the terri<strong>to</strong>ry of the North-West<br />

district”.<br />

For more information please<br />

contact:<br />

AD Russia: Mr. Gennady<br />

KOROLKOV, President<br />

Tel. : +7 (495) 542-80-97<br />

Fax: +7 (495) 542-80-97<br />

E-mail :<br />

Korolkov@adrussia.ru<br />

www.ad-<strong>europe</strong>.<strong>com</strong> 9


10<br />

ADN launches <strong>Car</strong>Prof.nl <strong>an</strong> online platform<br />

for car mainten<strong>an</strong>ce, 24/7!<br />

On 5<br />

Oc<strong>to</strong>ber, AD<br />

N e d e r l a n d<br />

l a u n c h e d<br />

w w w .<br />

carprof.nl a<br />

new online<br />

p l a t f o r m<br />

that mo<strong>to</strong>rists c<strong>an</strong> use<br />

for mainten<strong>an</strong>ce <strong>an</strong>d<br />

their <strong>com</strong>pulsory vehicle<br />

technical inspection test.<br />

How does <strong>Car</strong>Prof.nl work?<br />

After identifying the car by entering<br />

its number plate, the mo<strong>to</strong>rist c<strong>an</strong><br />

request a price quote for servicing,<br />

vehicle testing or a summer or winter<br />

check. After picking the garage of his<br />

choice amongst the list of repairers<br />

that have signed up for <strong>Car</strong>Prof.nl,<br />

he immediately receives a detailed<br />

price quote for his/her own car<br />

based on the dist<strong>an</strong>ce driven in km.<br />

www.ad-<strong>europe</strong>.<strong>com</strong><br />

What’s in it for repairers?<br />

A repairer c<strong>an</strong> register for <strong>Car</strong>Prof.nl<br />

via the AD Wholesaler, as long as he<br />

meets the accept<strong>an</strong>ce conditions,<br />

i.e.: that it is <strong>an</strong> officially-approved<br />

vehicle testing station , <strong>an</strong>d holds<br />

the BOVAG (*) quality label <strong>with</strong><br />

the st<strong>an</strong>dard BOVAG warr<strong>an</strong>ty. In<br />

addition, the repairer concerned<br />

must sign a ‘participation contract’<br />

<strong>with</strong> the regional AD Wholesaler <strong>an</strong>d<br />

AD Nederl<strong>an</strong>d B.V., which contains<br />

a loyalty clause about the purchase<br />

of parts sold because of the use of<br />

the <strong>Car</strong>Prof.nl platform.<br />

Paul Greijn, Deputy M<strong>an</strong>ager of<br />

ADN explains: “How often do people<br />

forget <strong>to</strong> make <strong>an</strong> appointment <strong>with</strong><br />

their garage? Via <strong>Car</strong>Prof.nl, they<br />

c<strong>an</strong> do it 24/7, even when the garage<br />

is closed. You c<strong>an</strong> use <strong>Car</strong>Prof.nl for<br />

servicing, your <strong>com</strong>pulsory vehicle<br />

test, winter or summer check, but<br />

the r<strong>an</strong>ge of services on offer will be<br />

exp<strong>an</strong>ded in the course of 2010.”<br />

Visit www.carprof.nl. for further<br />

information (only in Dutch).<br />

(* Bovag is the national association<br />

of repairers in the Netherl<strong>an</strong>ds).


Contribution by Giorgio Brusco,<br />

President Gates Power<br />

Tr<strong>an</strong>smission Europe<br />

In December 2008, ADI gave me the opportunity<br />

<strong>to</strong> share my views through the<br />

ADI-Newsletter <strong>an</strong>d now one year later<br />

the ch<strong>an</strong>ce has been given again <strong>to</strong> <strong>com</strong>ment<br />

on our industry. Looking back we<br />

c<strong>an</strong> indeed conclude that the au<strong>to</strong>motive<br />

industry has been seriously impacted by<br />

the global economic situation <strong>an</strong>d that<br />

m<strong>an</strong>y m<strong>an</strong>ufacturers of car parts have<br />

been challenged <strong>to</strong> downsize production<br />

capacity. Despite the fact that downsizing<br />

was mostly driven by the lower requirements<br />

of the car m<strong>an</strong>ufacturers, the af-<br />

Prominent ADI Forum Members on<br />

2009<br />

Read prominent Forum members’, from both industry <strong>an</strong>d distribution,<br />

<strong>an</strong>alysis of 2009 <strong>an</strong>d expectations for 2010.<br />

React on forum@mail.adi.be<br />

termarket production process is au<strong>to</strong>matically<br />

impacted as well. Operating in<br />

such conditions puts a heavy load on the<br />

people in all functional areas of <strong>an</strong> org<strong>an</strong>ization,<br />

<strong>an</strong>d requires more flexibility from<br />

the org<strong>an</strong>ization th<strong>an</strong> ever before.<br />

The pressure on the aftermarket business<br />

has increased under initiatives like<br />

scrap incentives <strong>an</strong>d <strong>an</strong> average <strong>an</strong>nual<br />

mileage driven which has <strong>com</strong>e down.<br />

The biggest impact is <strong>com</strong>ing from the<br />

traditional growth markets whereas the<br />

mature markets have shown stability.<br />

The emerging economies continue <strong>to</strong> be<br />

under pressure <strong>with</strong> lower dem<strong>an</strong>d, his<strong>to</strong>rical<br />

high inven<strong>to</strong>ry levels <strong>an</strong>d unstable<br />

currency exch<strong>an</strong>ge rates. In these markets<br />

the need for close partnership <strong>an</strong>d<br />

efficiency increases has be<strong>com</strong>e more<br />

obvious <strong>an</strong>d we are positioned <strong>to</strong> support<br />

<strong>an</strong>y shift in how we do business. The<br />

opening of two new distribution centers<br />

in Moscow <strong>an</strong>d Ist<strong>an</strong>bul during a strong<br />

recession, reflect our continued investments<br />

in the product <strong>an</strong>d logistic offer<br />

<strong>com</strong>bined <strong>with</strong> technological <strong>com</strong>petence<br />

<strong>to</strong> secure a solid future position for Gates<br />

Giorgio Brusco, President Gates<br />

Power Tr<strong>an</strong>smission Europe<br />

as a leading aftermarket industry supplier.<br />

Together we will do what it takes <strong>to</strong><br />

maintain a healthy environment in our industry<br />

<strong>an</strong>d <strong>to</strong> secure our <strong>com</strong>petitiveness<br />

against OES org<strong>an</strong>izations.<br />

Giorgio Brusco, President<br />

Gates Power Tr<strong>an</strong>smission<br />

Europe<br />

www.ad-<strong>europe</strong>.<strong>com</strong> 11


12<br />

2009 has been a memorable<br />

year for all market<br />

particip<strong>an</strong>ts, including<br />

m<strong>an</strong>ufacturers <strong>an</strong>d trade,<br />

<strong>an</strong>d was dominated by major<br />

uncertainty in all markets.<br />

Sales hit <strong>an</strong> all-time low in the<br />

first quarter of 2009, forcing<br />

MANN+HUMMEL <strong>to</strong> focus its<br />

crisis m<strong>an</strong>agement on cash-flow<br />

influencing fac<strong>to</strong>rs, which included<br />

assessing <strong>an</strong>d reducing s<strong>to</strong>ck levels,<br />

in order <strong>to</strong> adjust <strong>to</strong> the reduced<br />

volume of business.<br />

Signific<strong>an</strong>t <strong>an</strong>d previously unknown<br />

seasonal order fluctuations<br />

inevitably led <strong>to</strong> a t<strong>an</strong>gible fall<br />

in availability, reaching a peak<br />

in April-June. Sales recovered<br />

signific<strong>an</strong>tly during the summer<br />

months. MANN+HUMMEL adapted<br />

rapidly <strong>an</strong>d <strong>with</strong>out <strong>com</strong>promise <strong>to</strong><br />

from l. <strong>to</strong> r.: Mr. Krenedics, Petra Engels<br />

www.ad-<strong>europe</strong>.<strong>com</strong><br />

the improved order situation. The<br />

<strong>com</strong>p<strong>an</strong>y responded <strong>to</strong> individual<br />

cus<strong>to</strong>mers’ needs, in order <strong>to</strong> cope<br />

as effectively as possible <strong>with</strong> supply<br />

shortages. Delivery capacity became<br />

increasingly stable during the 3rd<br />

quarter <strong>an</strong>d has now returned <strong>to</strong> its<br />

normal level. No further downturn<br />

is expected as business begins <strong>to</strong><br />

recover. We now <strong>an</strong>ticipate slight<br />

growth in 2010, though there is still<br />

a degree of uncertainty, particularly<br />

in terms of growth in East Europe<strong>an</strong><br />

markets.<br />

We need <strong>to</strong> work <strong>to</strong>gether <strong>to</strong> learn<br />

from the events of 2009. Close<br />

partnerships are vital if we are <strong>to</strong><br />

protect our business, especially in<br />

difficult times. In order <strong>to</strong> make our<br />

business volume more predictable<br />

during uncertain times, <strong>an</strong>d therefore<br />

more straightforward <strong>an</strong>d efficient,<br />

we need <strong>to</strong> adopt <strong>an</strong> “open book”<br />

policy. Only when the trade gives<br />

us clear indications of s<strong>to</strong>ck levels<br />

<strong>an</strong>d sales, will we be able <strong>to</strong> bal<strong>an</strong>ce<br />

out fluctuations <strong>an</strong>d trend reversals,<br />

while preventing future supply<br />

shortages. Close <strong>com</strong>munication<br />

between partners plays <strong>an</strong> import<strong>an</strong>t<br />

part in this process.<br />

We <strong>an</strong>ticipate even greater<br />

M<strong>an</strong>fred Wolf, MD Filter Elements<br />

<strong>an</strong>d Systems for Industry <strong>an</strong>d<br />

Trade, MANN+HUMMEL GMBH<br />

stability over the next few years<br />

<strong>an</strong>d are aiming for further growth<br />

<strong>with</strong> AD partners. We have made<br />

encouraging progress <strong>with</strong> our<br />

service portfolio in the various<br />

markets, which serves <strong>to</strong> reinforce<br />

the already close partnership<br />

between ADI <strong>an</strong>d MANN+HUMMEL.<br />

We are especially pleased when<br />

our sales perform<strong>an</strong>ce is given<br />

recognition. The 2009 CARAT<br />

Marketing Price is <strong>an</strong> import<strong>an</strong>t<br />

accolade for us, for which we would<br />

like <strong>to</strong> express our special th<strong>an</strong>ks.<br />

We will also provide the AD network<br />

in Europe <strong>with</strong> individual, active<br />

<strong>an</strong>d professional support during the<br />

<strong>com</strong>ing year. It goes <strong>with</strong>out saying<br />

that we will apply once again for the<br />

ADI “Supplier of the Year” award.<br />

I would like <strong>to</strong> th<strong>an</strong>k you on behalf<br />

of the entire MANN-FILTER team for<br />

your support.<br />

M<strong>an</strong>fred Wolf,<br />

MD Filter Elements <strong>an</strong>d<br />

Systems for Industry <strong>an</strong>d<br />

Trade,<br />

MANN+HUMMEL GMBH


The current<br />

crisis is<br />

far more<br />

serious <strong>an</strong>d<br />

will last<br />

longer in<br />

Spain th<strong>an</strong><br />

in other<br />

Euro zone countries.<br />

Our country’s economy was<br />

traditionally based on agriculture<br />

<strong>an</strong>d textiles. It later focused on the<br />

au<strong>to</strong>mobile <strong>an</strong>d associated industries,<br />

<strong>to</strong>gether <strong>with</strong> <strong>to</strong>urism, the construction<br />

industry <strong>an</strong>d its sub-sec<strong>to</strong>rs.<br />

The textile sec<strong>to</strong>r has long since<br />

relocated <strong>to</strong> other countries, where<br />

labour is less expensive. Agriculture is<br />

now in a state of ruin <strong>an</strong>d, in my view, it<br />

will not be long before the au<strong>to</strong>mobile<br />

industry follows the example of the<br />

textile sec<strong>to</strong>r. The construction sec<strong>to</strong>r<br />

has been stagn<strong>an</strong>t for m<strong>an</strong>y years.<br />

You only have <strong>to</strong> look at figures from<br />

various sources, which confirm that<br />

Spain has between 1,800,000 <strong>an</strong>d<br />

2,000,000 homes available for sale<br />

or rent. The b<strong>an</strong>ks have be<strong>com</strong>e<br />

property <strong>com</strong>p<strong>an</strong>ies, due <strong>to</strong> using<br />

a major proportion of their funds <strong>to</strong><br />

support <strong>com</strong>p<strong>an</strong>ies, which construct<br />

buildings that no one c<strong>an</strong> afford <strong>to</strong><br />

buy. Unemployment affects 18% of<br />

the working population <strong>an</strong>d this figure<br />

is expected <strong>to</strong> reach 20% by the end<br />

of the year. The government has a<br />

budget deficit of 12%, which is rising<br />

due <strong>to</strong> the fall in tax revenue <strong>an</strong>d<br />

increased social expenditure linked<br />

<strong>to</strong> unemployment.<br />

Josep Bosch i Sayols, President<br />

AD Parts<br />

AD Parts warned its partners back in<br />

April 2008 of the situation awaiting us<br />

<strong>an</strong>d gave them the following advice:<br />

• We need <strong>to</strong> adapt our resources<br />

<strong>to</strong> our actual sales potential<br />

<strong>with</strong>out neglecting growth.<br />

• We must ensure that we c<strong>an</strong> meet<br />

our credit needs in the medium<br />

<strong>an</strong>d long term.<br />

• Rigorous moni<strong>to</strong>ring of late<br />

payments.<br />

• We need <strong>to</strong> m<strong>an</strong>age s<strong>to</strong>ck<br />

according <strong>to</strong> the frequency<br />

of sales for individual items,<br />

specifying a short s<strong>to</strong>rage period<br />

for the parts most frequently sold<br />

<strong>an</strong>d gradually increasing the<br />

period for parts that are less in<br />

dem<strong>an</strong>d.<br />

This advice has been followed up,<br />

which has enabled our <strong>com</strong>p<strong>an</strong>ies <strong>to</strong><br />

cope <strong>with</strong> the situation. In 2008, they<br />

recorded 3.5% growth <strong>com</strong>pared <strong>to</strong><br />

2007.<br />

When the crisis struck in J<strong>an</strong>uary<br />

2009, 9 months after this warning,<br />

we predicted that there would be a<br />

discrep<strong>an</strong>cy between our suppliers’<br />

s<strong>to</strong>ck levels <strong>an</strong>d possible product<br />

shortages. We then advised our<br />

members <strong>to</strong> gradually increase their<br />

s<strong>to</strong>ck levels in order <strong>to</strong> improve the<br />

availability of all our product lines. Due<br />

<strong>to</strong> market dem<strong>an</strong>d <strong>an</strong>d unavailability<br />

of products from other market players,<br />

AD Parts members were able <strong>to</strong> seize<br />

opportunities, provided they had the<br />

relev<strong>an</strong>t parts in s<strong>to</strong>ck. Once again,<br />

our members followed the advice <strong>an</strong>d<br />

reaped their rewards. Since accounts<br />

were closed at the end of Oc<strong>to</strong>ber, we<br />

are confident that our turnover at the<br />

end of the year will be equal <strong>to</strong> that<br />

of 2008.<br />

We c<strong>an</strong>not predict the future. We<br />

c<strong>an</strong> only continue <strong>to</strong> invest in our<br />

<strong>com</strong>p<strong>an</strong>ies <strong>with</strong> the same enthusiasm<br />

<strong>an</strong>d effort, as we believe in the<br />

sec<strong>to</strong>r <strong>an</strong>d hope that our results will<br />

continue <strong>to</strong> prove us right. We not<br />

only have the team <strong>an</strong>d resources<br />

<strong>to</strong> face the challenge, we also have<br />

excellent suppliers. We must move<br />

forward <strong>to</strong>gether under the b<strong>an</strong>ner<br />

of ADI, which coordinates how we<br />

work <strong>to</strong>gether, in order <strong>to</strong> weather the<br />

s<strong>to</strong>rm.<br />

Josep Bosch i Sayols,<br />

President AD Parts<br />

www.ad-<strong>europe</strong>.<strong>com</strong> 13


14<br />

“M<strong>an</strong>aging the short term<br />

effectively <strong>with</strong>out sacrificing<br />

the long term “<br />

The crisis affecting the entire<br />

economy, <strong>an</strong>d particularly the au<strong>to</strong>mobile<br />

sec<strong>to</strong>r, has forced us <strong>to</strong><br />

m<strong>an</strong>age our operations extremely<br />

tightly in the short term, while<br />

continuing <strong>to</strong> respond <strong>to</strong> our cus<strong>to</strong>mers’<br />

needs.<br />

But we refuse <strong>to</strong> allow the short<br />

term <strong>to</strong> dominate the long term<br />

<strong>an</strong>d remain firmly convinced that<br />

lasting results are crucial. In<br />

2010, our continued investment<br />

in research, development <strong>an</strong>d<br />

marketing will enable us <strong>to</strong>:<br />

• Market a new r<strong>an</strong>ge of highly<br />

innovative products in various<br />

market segments.<br />

• Launch a new <strong>com</strong>munication<br />

campaign aimed at promoting<br />

the unsurpassed perform<strong>an</strong>ce<br />

of MICHELIN tyres, which<br />

Effects of the crisis & How<br />

Schaeffler AAM c<strong>an</strong> emerge<br />

from it<br />

The Au<strong>to</strong>motive Aftermarket has not<br />

escaped the effects of the worldwide<br />

economic <strong>an</strong>d fin<strong>an</strong>cial crisis. The<br />

first signs were observed in the<br />

fourth quarter of 2008, when m<strong>an</strong>y<br />

Au<strong>to</strong>motive Aftermarket cus<strong>to</strong>mers<br />

were <strong>com</strong>pelled, due <strong>to</strong> the fin<strong>an</strong>cial<br />

problems of their dealer <strong>an</strong>d workshop<br />

cus<strong>to</strong>mers, <strong>to</strong> implement even<br />

more restrictive cash m<strong>an</strong>agement<br />

measures. This involved cutting back<br />

internal inven<strong>to</strong>ry-<strong>to</strong>-sales ratios,<br />

tighter receivables m<strong>an</strong>agement <strong>an</strong>d<br />

ch<strong>an</strong>ges <strong>to</strong> the cus<strong>to</strong>mer structure.<br />

A great deal of effort <strong>an</strong>d hard work<br />

(e.g. restrictive cash m<strong>an</strong>agement,<br />

constructive discussions <strong>an</strong>d action<br />

pl<strong>an</strong>s <strong>with</strong> our pl<strong>an</strong>ts) have enabled<br />

www.ad-<strong>europe</strong>.<strong>com</strong><br />

<strong>com</strong>bine high adherence, reduced<br />

fuel consumption <strong>an</strong>d<br />

outst<strong>an</strong>ding durability. This<br />

makes purchasing MICHELIN<br />

tyres, whether during a crisis<br />

or <strong>an</strong>y other period, the best<br />

possible investment for <strong>an</strong>y<br />

car owner.<br />

After 2010, innovations unveiled<br />

at the last Fr<strong>an</strong>kfurt Fair, which<br />

will be included in future generations<br />

of hybrid <strong>an</strong>d electric cars,<br />

also indicate that Michelin is set<br />

<strong>to</strong> play a major part in the development<br />

of sustainable mobility<br />

over the next few decades.<br />

Though it may seem surprising<br />

in the current economic climate,<br />

m<strong>an</strong>y consumers are looking for<br />

quality products <strong>with</strong> highly <strong>com</strong>petitive<br />

running costs. This is<br />

why the Michelin br<strong>an</strong>d held up<br />

remarkably well in 2009. Professional<br />

IAMs have <strong>an</strong> import<strong>an</strong>t<br />

role <strong>to</strong> play <strong>an</strong>d amazing opportunities<br />

<strong>with</strong>in this context. It would<br />

be over-simplistic <strong>to</strong> say that the<br />

current challenges are due solely<br />

<strong>to</strong> low prices.<br />

AD has m<strong>an</strong>y assets, which<br />

us <strong>to</strong> maintain our delivery capacity,<br />

service <strong>com</strong>mitment <strong>an</strong>d the reliability<br />

that our partners have <strong>com</strong>e <strong>to</strong><br />

expect. This was also confirmed<br />

when we were named “Supplier of the<br />

Year” by AD International.<br />

At Schaeffler Au<strong>to</strong>motive Aftermarket,<br />

we see current developments in<br />

Michael Söding, Vice President<br />

Sales & Marketing<br />

Je<strong>an</strong>-Claude Pats - Marketing<br />

& Commercial Direc<strong>to</strong>r Europe<br />

will enable it <strong>to</strong> respond <strong>to</strong> the<br />

ch<strong>an</strong>ged needs of its end consumers.<br />

Je<strong>an</strong>-Claude Pats - Marketing<br />

& Commercial Direc<strong>to</strong>r<br />

Europe<br />

the Au<strong>to</strong>motive Aftermarket as a<br />

period of consolidation rather th<strong>an</strong><br />

a crisis, which will continue, in our<br />

estimation, beyond 2010. We now<br />

need our cus<strong>to</strong>mers <strong>to</strong> show a certain<br />

amount of underst<strong>an</strong>ding <strong>an</strong>d support<br />

us by avoiding disproportionate<br />

orders, which may otherwise lead <strong>to</strong><br />

supply shortages. It would be more<br />

productive in this situation <strong>to</strong> achieve<br />

the best possible delivery service for<br />

all concerned, by me<strong>an</strong>s of longer<br />

lead times <strong>an</strong>d coordinated order<br />

m<strong>an</strong>agement.<br />

The workshops, dealers <strong>an</strong>d industry<br />

as a whole will only be able <strong>to</strong><br />

emerge successfully from this period<br />

of consolidation, if flows c<strong>an</strong> be<br />

m<strong>an</strong>aged as flexibly as possible in<br />

terms of workshop requirements <strong>an</strong>d<br />

the availability of parts m<strong>an</strong>ufactured.<br />

Michael Söding, Vice<br />

President Sales & Marketing


Russia <strong>an</strong>d<br />

the Crisis, as<br />

seen by AD<br />

Russia.<br />

Although the<br />

crisis hit Russia<br />

later th<strong>an</strong> the<br />

western economies, it is now one of the<br />

countries worst affected. The fact that its<br />

GDP fell by over 8% in 2009 indicates<br />

that times are difficult. M<strong>an</strong>y <strong>com</strong>p<strong>an</strong>ies,<br />

<strong>an</strong>d especially m<strong>an</strong>ufacturers, have<br />

ceased trading or experienced a<br />

major downturn, leading <strong>to</strong> increased<br />

redund<strong>an</strong>cies. It is easy <strong>to</strong> predict how<br />

this will affect consumption, as Russia<br />

has fewer or none of the “social shock<br />

absorbers” that exist in the economies<br />

of Western Europe. Losing your job<br />

pretty well me<strong>an</strong>s losing your in<strong>com</strong>e.<br />

Social security benefits paid by the<br />

government are lower <strong>an</strong>d private<br />

insur<strong>an</strong>ce schemes are still either<br />

in their inf<strong>an</strong>cy or non-existent. This<br />

situation has forced m<strong>an</strong>y households<br />

<strong>to</strong> focus on the basics, in other words:<br />

housing, food, health <strong>an</strong>d education.<br />

New vehicle sales fell by 60% <strong>an</strong>d<br />

mo<strong>to</strong>rists tend <strong>to</strong> leave their cars in the<br />

garage. This is not a time <strong>to</strong> be spending<br />

money on maintaining vehicles that are<br />

hardly used.<br />

The crisis followed a <strong>com</strong>plete<br />

tr<strong>an</strong>sformation of the car population,<br />

which beg<strong>an</strong> in 2002 <strong>an</strong>d turned<br />

his<strong>to</strong>rical IAM data for Russia upside<br />

down.<br />

During a period of major prosperity<br />

lasting 8 years, the vehicle population<br />

increased considerably <strong>to</strong> the<br />

adv<strong>an</strong>tage of foreign br<strong>an</strong>ds (VAZ <strong>an</strong>d<br />

GAZ experienced a different fate).<br />

Unfortunately, what might initially have<br />

appeared <strong>to</strong> <strong>an</strong>d ultimately will benefit the<br />

IAM, at first had negative consequences<br />

for our business. The population, except<br />

for VAZ <strong>an</strong>d GAZ, was rejuvenated <strong>an</strong>d<br />

its average age of 5.3 years now makes<br />

it the youngest population in Europe.<br />

Real potential exists but dem<strong>an</strong>d for<br />

replacement parts will only increase at<br />

a later stage. Moreover, it should be<br />

noted that Asi<strong>an</strong>, Kore<strong>an</strong> <strong>an</strong>d Jap<strong>an</strong>ese<br />

m<strong>an</strong>ufacturers st<strong>an</strong>d <strong>to</strong> gain the most<br />

from this extraordinary wave of growth.<br />

Eight of the ten most <strong>com</strong>mon vehicles<br />

(excluding VAZ <strong>an</strong>d GAZ) in <strong>to</strong>day’s<br />

Russia are not Europe<strong>an</strong>. Whereas<br />

« AD Av<strong>an</strong>ta » in Chelyabinsk<br />

dem<strong>an</strong>d for IAM used <strong>to</strong> focus mainly<br />

on imported used Germ<strong>an</strong> vehicles, the<br />

market is now developing in response<br />

<strong>to</strong> dem<strong>an</strong>d for parts for Asi<strong>an</strong> vehicles,<br />

which are newer <strong>an</strong>d will therefore<br />

“consume less” in the short term.<br />

The IAM environment in Russia is<br />

therefore in a state of flux, for structural<br />

as well as economic reasons.<br />

So how does AD Russia fit in<strong>to</strong> this<br />

picture? It is doing very well. Our<br />

proactive policy has enabled us <strong>to</strong><br />

develop our s<strong>to</strong>ck in order <strong>to</strong> <strong>keep</strong><br />

abreast of new dem<strong>an</strong>ds from the<br />

market. At the same time, our policy<br />

aimed at protecting margins may have<br />

lost us a little volume but it has protected<br />

the profitability of our partners/affiliates.<br />

Due <strong>to</strong> investment in fields such as<br />

Fabrice Rosi, AD Russia<br />

Coordina<strong>to</strong>r<br />

product m<strong>an</strong>agement <strong>an</strong>d marketing,<br />

<strong>to</strong>gether <strong>with</strong> the m<strong>an</strong>y opportunities<br />

offered <strong>to</strong> us by AD International through<br />

its “supplier portfolio” <strong>an</strong>d m<strong>an</strong>agement/<br />

sales programmes, <strong>an</strong>d the support <strong>an</strong>d<br />

solidarity of our m<strong>an</strong>y partner suppliers,<br />

AD Russia is riding the s<strong>to</strong>rm <strong>with</strong>out<br />

suffering <strong>an</strong>y damage. Of course, our<br />

sales volume has fallen slightly but<br />

<strong>with</strong>in m<strong>an</strong>ageable proportions <strong>an</strong>d it<br />

continues <strong>to</strong> “exceed” the general trend.<br />

Within this turmoil, AD Russia has again<br />

earned its stripes through resilience<br />

<strong>an</strong>d is still recognised as the “leading”<br />

org<strong>an</strong>isation in the sec<strong>to</strong>r. Its recent<br />

acquisition of two new partners/affiliates,<br />

the Av<strong>an</strong>ta <strong>an</strong>d Mikado <strong>com</strong>p<strong>an</strong>ies,<br />

which joined AD Russia when the crisis<br />

was at its peak in March <strong>an</strong>d Oc<strong>to</strong>ber<br />

2009, respectively, serves as further<br />

evidence of this strength.<br />

Our suppliers underst<strong>an</strong>d the necessity<br />

of doubling their efforts <strong>to</strong> exp<strong>an</strong>d their<br />

r<strong>an</strong>ges <strong>to</strong> include <strong>com</strong>ponents for Asi<strong>an</strong><br />

cars <strong>an</strong>d will help us continuously<br />

develop our s<strong>to</strong>ck. It is also likely that<br />

we will acquire further partners/affiliates<br />

<strong>an</strong>d that the crisis will have <strong>to</strong> end before<br />

<strong>to</strong>o long. The car population in Russia<br />

is still young yet one of the largest in<br />

Europe. All of these fac<strong>to</strong>rs serve <strong>to</strong><br />

reassure us that the Russi<strong>an</strong> IAM, <strong>an</strong>d<br />

particularly AD Russia, represent one of<br />

the best growth areas <strong>with</strong>in our sec<strong>to</strong>r.<br />

Fabrice Rosi<br />

AD Russia Coordina<strong>to</strong>r<br />

Board Member<br />

www.ad-<strong>europe</strong>.<strong>com</strong> 15


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your fi ngertips<br />

www.ad-<strong>europe</strong>.<strong>com</strong>

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