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ZaraAnnual-English2011

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Board of Directors’ Report | Company’s achievements in 2011<br />

Annual Report 2011<br />

10.<br />

Risks<br />

The Company does not foresee any risks that may have a<br />

material impact on its operations during this fiscal year.<br />

11.<br />

Company’s achievements in 2011<br />

1.<br />

Jordan Hotels and Tourism Company, owner of Hotel<br />

InterContinental Jordan:<br />

5.<br />

Red Sea Hotels Company, owner of Mövenpick Resort &<br />

Residence Aqaba:<br />

a.<br />

b.<br />

c.<br />

Nominated the best five stars hotel for outstanding<br />

performance.<br />

Environmental partnership with Royal Botanic<br />

Garden.<br />

Awarded the Green Key Certificate.<br />

a.<br />

b.<br />

c.<br />

Awarded the Green Globe certification.<br />

Awarded the Blue Flag certification.<br />

Voted by Apollo Kuoni Scandinavia as best hotel<br />

for customer satisfaction out of Apollo’s 1600<br />

contracted properties.<br />

2.<br />

Amman Tourism Investment Company, owner of Grand<br />

Hyatt Amman Hotel:<br />

6.<br />

National Hotels and Tourism Company, owner of<br />

Mövenpick Resort & Spa Dead Sea:<br />

3.<br />

a.<br />

b.<br />

c.<br />

The start of the comprehensive room and suite<br />

renovation program, slated to be completed by first<br />

quarter 2013.<br />

Switch of the cooling and heating system of the<br />

hotel from 2-pipe to 4-pipe system.<br />

Voted one of the top ten hotels in the Middle East<br />

by Condé Nast Reader’s Choice Awards<br />

Levant Hotels and Tourism Company, owner of Mövenpick<br />

Resort Petra:<br />

a.<br />

b.<br />

Upgrade of the safety and security installations<br />

located at the entrance of the hotel.<br />

Awarded the Green Globe certification.<br />

7.<br />

a.<br />

b.<br />

c.<br />

d.<br />

e.<br />

Awarded the Green Globe certification with a grade<br />

of 95 points, the highest rating awarded by Green<br />

Globe Institution.<br />

Selected as one of the top resorts in the Middle East<br />

by Condé Nast Traveller Reader’s Choice Awards.<br />

Ranked as one of the top hotels on Expedia®<br />

Insiders’ Select list.<br />

Listed as one of the world’s healthiest hotels on<br />

Hotels.com.<br />

Zara Spa at Mövenpick Resort & Spa Dead Sea was<br />

rated best spa retreat in the Middle East by Condé<br />

Nast Traveller.<br />

Zara Investment Holding Company:<br />

Mount Nebo, one of the most revered holy sites of Jordan and the place where Moses was buried. A small Byzantine<br />

church was built there by early Christians, which has been expanded into a vast complex. During his visit to Jordan in<br />

2000, the Late Pope John Paul II held a sermon here that was attended by some 20,000 faithful. 30 minutes away<br />

from Mövenpick Resort & Spa Dead Sea.<br />

12. Financial impact of non-recurring transactions that occurred during the fiscal year and do not<br />

fall within the main activities of the Company:<br />

There is no financial impact of non-recurring transactions that occurred during the fiscal year and do not fall within the main<br />

activities of the Company.<br />

4.<br />

Zara South Coast Development Company, owner of<br />

Mövenpick Resort & Spa Tala Bay Aqaba:<br />

a.<br />

b.<br />

c.<br />

d.<br />

e.<br />

f.<br />

g.<br />

h.<br />

Raised registered capital by JD 6 million to reach<br />

JD 30 million increasing Zara’s share by 5% to reach<br />

80%.<br />

The completion of full laundry facility using the<br />

latest energy saving technology.<br />

Partially switched to solar energy replacing use of<br />

electricity and diesel.<br />

Implemented recycling of pools water used for<br />

irrigation purposes.<br />

Awarded the Green Globe certification.<br />

Awarded the Blue Flag certification.<br />

Voted Best Guest Experience 2011 among all<br />

Mövenpick hotels and resorts worldwide.<br />

Achieved Award of Excellence 2011 by Trip Advisor.<br />

a.<br />

b.<br />

c.<br />

d.<br />

e.<br />

Enhanced the applied systems in order to ensure<br />

accurate and timely delivery of financial and<br />

operational reports.<br />

Strengthened the internal control system by<br />

requesting operators to adapt to latest internal<br />

audit standards and formalize the communication<br />

of internal audit reports.<br />

Developed a risk management system to assist<br />

management in minimizing the occurrence of<br />

such risk and identify the needed preventive and<br />

corrective measures.<br />

Updated the existing financial and administration<br />

system to cope with latest leading practices.<br />

Restructuring the loan portfolio to minimize the<br />

interest charges.<br />

13. Chronological order of realized profits (losses), dividends, equity attributable to shareholders,<br />

and share price for the years 2006 through 2011:<br />

2011 2010 2009 2008 2007<br />

Profits (losses) realized (867,718) 9,008,144 7,024,635 9,844,760 4,669,869<br />

Dividends - - - - -<br />

Equity attributable to shareholders 146,323,274 149,726,285 139,966,939 131,673,954 119,666,590<br />

Share price JD 1.05 1.14 1.40 1.75 2.05<br />

36<br />

37

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