Kevendys Day Excursion Winter 2016 - Spring 2017

To Make a Booking
To make a provisional booking, you can
either call into our office or call one of our
dedicated booking staff. We will hold
places for you without obligation for a
period of 7 days. Please note that
provisional bookings will be cancelled
automatically if a deposit is not made
to secure the booking within this time.
Confirmation of Booking
In order to confirm your booking, we
require either payment in full or a £5.00 per
person nonrefundable deposit with the full
payment due 2 weeks prior to the
departure date. Once payment is received
(either in full or part) we will send your
excursion ticket which confirms receipt of
payment, number and location of seats
booked and pick up times. Please note
that we do not send out reminders for
balances that are due and these dates are
clearly noted on your excursion ticket.
Theatre Tickets
In respect of theatre bookings only,
payment is required in full at the time of
booking. Should you wish to cancel any
theatre booking with us, you may do so
but please note that any refunds will only
be made if we are able to re-sell the tickets
on your behalf.
Child Fares
Child fares apply to all children between
3 and 15 years inclusive.
Methods of Payment
All normal methods of payment, including
cash, are possible at our office or by post
with a cheque. All cheques should be
made out to Kevendys Travel. Please note
there is a 2% charge for payments made
by credit card.
Group Bookings
If you book 20 places altogether on a day
trip one goes free.
Cancellation By the Company
Should circumstances arise where, we are
forced to cancel any excursion, all monies
paid by passengers for that particular
excursion will be refunded in full. Following
that, the company shall be exempt from
any further liability.
By the Passenger
You may cancel your booking at any time
prior to departure subject to the following
conditions:
In the event of a customer cancelling a
booking more than 14 days prior to
departure, a full refund will be made (less
the deposit). The exception to this rule is
theatre tickets and any admission tickets
for which a refund will only be made if the
tickets can be resold on your behalf. In the
event of a customer cancelling a booking
less than 14 days prior to departure, a
refund will only be given if, tickets can be
resold and will be subject to a £2
administration fee.
Alterations
The company reserves the right to alter
excursions or prices, the size, seating plan
and specification of the vehicle used or to
cancel any excursion listed in the brochure.
We also reserve the right to alter routes,
timings or stopping places. All dates and
times are correct at the time of printing,
but may be liable to change due to
circumstances beyond our control.
Admission
Admission charges are included in all
prices unless otherwise stated.
Boarding Information
The company requires all passengers to
arrive 5 minutes before the time stated on
their excursion ticket, as we cannot accept
any liability for passengers arriving after
the stated coach departure time.
Seat Allocation
All seats must be prebooked and are sold
on a first come first served basis. We
allocate seat numbers on our excursions
which are honored wherever possible.
However, we reserve the right to change
seat numbers should circumstances deem
it necessary.
Departure Times
Departure and refreshment stop times will
be advised by the Escort/Driver and
passengers are requested to adhere to
these times in order to comply with
regulations governing driver’s hours.
Breakdowns & Delays
The company gives its advice on journey
times but does not guarantee the
completion of any journey at a specific
time and will not be liable for loss or
inconvenience caused by breakdown,
other delay or any other cause beyond the
control of the company.
Property
The company will not accept liability for
any damage to or loss of property
belonging to any passenger left in the
vehicle. All articles of lost property
recovered from a vehicle will be held at the
office for a period of four months.
DR
CR
Continental Travel
Passports are essential for all continental
excursions to ECC countries shown within
this brochure. Citizens of non EC countries
should ensure that they have the necessary
visa to enter all countries visited.
Data Protection Act 1984
To comply with the Data Protection Act
1984, we must inform you that your name
and address is held on our computerised
mailing list and booking system that is
used exclusively by Kevendys Travel, and
will not be given to any other persons
outside of the company. Should you wish
to be removed from our booking system,
please notify us in writing.
DDA
Our coaches are not able to carry
passengers in wheelchairs, but provided
that the coach can be accessed, any
folding wheelchairs may be placed in the
luggage hold. If a seat with greater leg
room is required or an assistance dog
is accompanying a passenger please
mention this at the time of booking.
Seatbelt Legislation
On the 18th September 2006 it became
law that all passengers must now wear
seatbelts. Passengers may be fined if
stopped by the police and found not to be
wearing their seatbelts.
Pick Up Points
These maybe subject to a transfer to bring
you to join the coach at the last pick up
point. We do this to minimize the amount
of pick up points. Please note that the
transfer maybe a Coach, Minibus or Taxi.
We reserve the right to use a transfer
vehicle at any pick up point, should it be
necessary.
Coaches
For your comfort all coaches have the
following luxury features:
• Extra legroom seats
(position alters in different coaches)
• Seat belts on all seats
• No smoking
• Reclining seats
• Toilet/Washroom
• Air Conditioning
• Tea/Coffee facilities and escorted tours
4 8 12 16 20 24
32 36 40 44 48 53
WC
3 7 11 15 19 23 31 35 39 43 47 52
2 6 10 14 18 22 26 28 30 34 38 42 46 50
1 5 9 13 17 21
51
25 27 29 33 37 41 45 49
TERMS & CONDITIONS
Visit us at: www.kevendys.co.uk or call 01268 765240 31