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whether treatment was working. She was working within Dewey's three-stage, selfcorrecting<br />

loop, and which has been introduced above.<br />

Watching that problem-solving, enquiring dentist, I observed the loop at work:<br />

• Starting from the problem: diagnosis of the problem<br />

first, understanding of a problem through inspection and drawing on past<br />

experience of similar situations, this leading to a provisional<br />

understanding, or judgement, or knowledge claim, of the problem to be<br />

addressed; (the dentist compared evidence from my symptoms and X-rays<br />

with symptoms and X-rays which she had seen in her past experience).<br />

• Experimentation: diagnosis of the problem continued, and action<br />

second, mental consideration of plans of action ('thought experiments', see<br />

sec. 5. 1 below); followed by physically, tackling the problem. That is,<br />

my dentist did not begin work immediately, but first, apparently having<br />

consulted her memories of past experience, she formed hypotheses and<br />

'hunches': she reflected. This seems to be how some other professionals<br />

develop, for example, a doctor treating an ill patient prescribes<br />

medication, observes the result, and then reconsiders or evaluates his<br />

prescription as well as perhaps the diagnosis, based on past experience of<br />

similar problems and similar evidence. During this process, he/she<br />

perhaps learns something new, which can be used in future similar<br />

situations.<br />

• Validation attempt: My dentist then tested the result, and could then<br />

then see whether her interventions had worked, or whether the problems<br />

which she had defined within the problematic situation required a fresh<br />

'determination' (ie, diagnosis), just as Dewey describes the process as<br />

working (1938: ch. VI).<br />

Interestingly, my dentist’s enquiry seemed to be carried out in the context of her<br />

longer-professional development. Dewey makes a link between solving a specific<br />

problem and longer-term learning or CPD: (1929: 149 my emphases)<br />

“We are constantly referring to what is already known to get our bearings<br />

in any new situation … every adult, irrespective of whether he is a man of<br />

science or not, carries in his head a large store of things known in virtue<br />

of earlier operations. When a new problem comes up, one habitually<br />

refers to what is already known to get a start in dealing with it” 27<br />

Perhaps Dewey means by this the following: As an enquirer carries out his/her<br />

enquiry work, he/she seems to be mentally scrutinising his 'hunches' and proposals for<br />

action. In doing this, the intelligent enquirer seems to need to draw on his prior<br />

knowledge, this including memories of previous failures and successes of differing<br />

approaches to similar problems. So, enquiry is necessarily continuous and<br />

accumulative: that is, whilst the enquirer pays attention to the problem in front of him,<br />

he also needs to takes into account what he learned in the past. In the context of a<br />

discussion of the work of Donald Schon (who influenced Michael Wallace [1990] in<br />

27<br />

Dewey here is emphasising the importance of prior knowledge in thought and enquiry (see his (1910:<br />

12) and also see Dewey (1938: 44-45). And Gail Kennedy, summarising Dewey (Boydston 1970: 83),<br />

writes: “ . . every inquiry involves a reference to the past. All inquiries require the use of memory”.<br />

19

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