AYSS Handbook 2016
Association of Yacht Support Services GLOBAL HANDBOOK 2016-17. Directory of Worldwide Membership & Services
Association of Yacht Support Services GLOBAL HANDBOOK 2016-17. Directory of Worldwide Membership & Services
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Association of Yacht Support Services<br />
GLOBALHANDBOOK<strong>2016</strong>-17<br />
Directory of Worldwide Membership and Services<br />
celebrating<br />
25 YEARS
CONTENTS 03<br />
CONTENTS<br />
05 Letter from the Chairman<br />
06 Calendar of Events<br />
08 World Map of Members<br />
10 Regional A-Z of Members<br />
12 Associate Members & Associations<br />
13 Icon Key<br />
16 North & South America<br />
27 Caribbean<br />
33 Mid Atlantic<br />
38 Northern Europe<br />
43 Mediterranean<br />
68 Africa, Asia & Indian Ocean<br />
80 Australia, New Zealand & South Pacific Islands<br />
88 Code of Ethics & Conduct<br />
91 The <strong>AYSS</strong> Mission Statement<br />
92 <strong>AYSS</strong> Council & Acknowledgements<br />
94 A-Z Index of Members<br />
email info@ayss.org<br />
www.ayss.org<br />
For information on services and supplies offered by<br />
<strong>AYSS</strong> members worldwide, please contact our office.<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
www.ayss.org
LETTER FROM THE CHAIRMAN 05<br />
LETTER From the CHAIRMAN<br />
Welcome<br />
to the Association<br />
of Yacht Support Services<br />
(<strong>AYSS</strong>).<br />
Anders Nodskov Pedersen<br />
Chairman of <strong>AYSS</strong><br />
Managing Director of TR Shipping<br />
Denmark ApS<br />
Copenhagen, Denmark<br />
T +45 40 31 64 10<br />
E anders.nodskov.<br />
pedersen@trshipping.dk<br />
W www.trshipping.dk<br />
After 12 years being a member of the <strong>AYSS</strong>, this is my<br />
second time as Chairman and it is with great honour I write<br />
this in a year where we will celebrate the 25th anniversary<br />
of the Association. The <strong>AYSS</strong> is today a strong and unique<br />
partner to the Super Yacht Industry and we look forward to<br />
many more years to come, together with you, as Captain,<br />
as well as with your Crew.<br />
Today the <strong>AYSS</strong> have 72 members, 5 associated members<br />
and belong to 2 associations. The members are widely<br />
spread out over the Globe, both in well-known areas as<br />
well as in remote areas. We are constantly aiming at getting<br />
new members and this way link the world together within<br />
the Super Yacht Industry in order to have an <strong>AYSS</strong> member<br />
serving you in whichever Port you may visit in the future.<br />
For those of you who are not aware, the <strong>AYSS</strong> is based on<br />
a Code of Conduct, which you will find in the back of our<br />
<strong>Handbook</strong> and each member is strictly bound to operate<br />
under these guidelines. All members of the <strong>AYSS</strong> has<br />
diligently been evaluated and picked out before entering<br />
the association and one of our key aims is to provide you<br />
and your Crew with the best support and service in a highly<br />
professional manner.<br />
Within the <strong>AYSS</strong>, I do not only see a great deal of motivation<br />
and dedication to the Super Yacht profession, but also a<br />
valuable amount of knowledge and experience, which you<br />
can benefit from. The <strong>AYSS</strong> is a unified front to our clients<br />
with great skills and assurance of commitment to service<br />
within the industry and I highly recommend you to contact<br />
an <strong>AYSS</strong> agent before going to or underway to whichever<br />
Port/Area in the world.<br />
Obviously, with the number of members within the <strong>AYSS</strong>,<br />
we have access to and are gathering a lot of news and<br />
information, which is a vital part while cruising. By using<br />
an <strong>AYSS</strong> member, you will not only have an excellent support<br />
to the boat and the Crew, but also be able to gain from<br />
this information making the trip even more enjoyable for<br />
the Owners, Guests and Charter clients.<br />
As Chairman of the <strong>AYSS</strong> in 2015, I wish you a very<br />
successful year and safe cruising.<br />
If you have any questions or concerns you wish to raise,<br />
please do not hesitate to contact me.<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
www.ayss.org
06 CALENDAR OF EVENTS<br />
CALENDAR OF EVENTS<br />
April <strong>2016</strong><br />
April 7-8 <strong>AYSS</strong>/ACREW IYCA Antibes, France<br />
April 13-19 Classic Yacht Regatta<br />
- Antigua, West Indies<br />
www.antiguaclassics.com<br />
April 23-29 Antigua Sailing Week<br />
- Antigua, West Indies<br />
www.sailingweek.com<br />
April 25-28 Rio Boat Show<br />
www.gruponautica.com.br<br />
April 28-May 2 <strong>AYSS</strong>/ACREW Palma<br />
Superyacht Show, Mallorca<br />
May <strong>2016</strong><br />
May 2-5 MYBA Charter Boat Show - Genoa<br />
www.mybashow.com<br />
May 4-6 London Yacht Jet & Prestige Car Show<br />
www.londonyachtjetandprestigecarshow.com<br />
May 7-8 America’s Cup World Series New York<br />
www.americascup.com/<br />
May 7-10 Mediterranean Yacht Show - Greece<br />
www.mediterraneanyachtshow.gr/<br />
May 26-29 Monaco Grand Prix<br />
www.monaco-grand-prix.com<br />
June <strong>2016</strong><br />
June 7-11 Loro Piana Superyacht Regatta,<br />
Porto Cervo<br />
www.loropianasuperyachtregatta.com<br />
June 10-12 America’s Cup World Series Chicago<br />
www.americascup.com<br />
June 17-20 Melbourne Boat Show, Australia<br />
www.melbourneinternationalboatshow.com.au<br />
June 22-25 The Superyacht Cup, Palma<br />
www.thesuperyachtcup.com/palma<br />
June 22-25 Newport Charter Yacht Show,<br />
Rhode Island, USA<br />
www.newportchartershow.com<br />
June 27-July 2 The Pendennis Cup,<br />
Falmouth UK<br />
www.thependenniscup.co.uk<br />
July <strong>2016</strong><br />
July 7-9 The Superyacht Rendezvous<br />
Montenegro<br />
www.superyachtrendezvous.com<br />
July 21-24 America’s Cup<br />
World Series Portsmouth<br />
www.americascup.com<br />
July 28-Aug 1 Sydney International Boat Show<br />
www.sydneyboatshow.com.au<br />
AUGUST <strong>2016</strong><br />
Aug 14-16 Johannesburg Boat Show, SA<br />
www.johannesburgboatshow.co.za<br />
Aug 26-28 Newport Bucket Regatta<br />
www.bucketregattas.com/newport<br />
www.ayss.org<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
CALENDAR OF EVENTS 07<br />
September <strong>2016</strong><br />
Sept 6-11 Festival de la Plaisance<br />
de Cannes <strong>2016</strong>, France<br />
www.cannesyachtingfestival.com<br />
Sept 10-11 America’s Cup World Series Toulon<br />
www.americascup.com<br />
Sept 15-18 Newport International Boat Show,<br />
Rhode Island, USA<br />
www.newportboatshow.com<br />
Sept 16-25 Southampton International<br />
Boat Show<br />
www.southamptonboatshow.com<br />
Sep 20-25 Genoa International Boat Show, Italy<br />
www.salonenautico.com/en<br />
Sept 21-23 Seatrade Barcelona, Spain<br />
www.cruiseshippingevents.com/med<br />
Sept 27 <strong>AYSS</strong> AGM YCM, Monaco<br />
Sept 27 <strong>AYSS</strong> Annual Dinner, Monaco<br />
Sept 29 <strong>AYSS</strong>/ACREW - MonacoNet, Monaco<br />
Sept 28-Oct 1 Monaco Yacht Show<br />
www.monacoyachtshow.com<br />
Sept 29-Oct 2 Auckland On Water Boat Show<br />
www.auckland-boatshow.com<br />
NOVEMBER <strong>2016</strong><br />
Nov 3-4 <strong>AYSS</strong>/ACREW STP Palma de Mallorca<br />
Nov 3-7 Fort Lauderdale International Boat Show<br />
Nov 15-17 METS – Marine Equipment Trade<br />
Show Amsterdam www.metstrade.com<br />
Nov 24-25 <strong>AYSS</strong>/ACREW Pendennis Shipyard,<br />
Falmouth UK<br />
Nov 25-27 Abu Dhabi Grand Prix, Yas Marina<br />
Nov 30-Dec 1 <strong>AYSS</strong>/ACREW IMS Shipyard,<br />
Toulon, France<br />
DECEMBER <strong>2016</strong><br />
Dec 4-10 Antigua Charter Yacht Show<br />
www.antiguayachtshow.com<br />
Dec 16-18 Asia Pacific Rendezvous<br />
www.asia-superyacht-rendezvous.com<br />
JANUARY 2017<br />
Jan 6-15 London Boat Show<br />
www.londonboatshow.com<br />
Jan 5-8 Pimex Phuket Boat Show<br />
www.phuketboatshow.com<br />
Jan 13-14 <strong>AYSS</strong>/ACREW Caribbean<br />
Crewfest, St Kitts<br />
Jan 20-21 <strong>AYSS</strong>/ACREW Caribbean<br />
Crewfest, St Maarten<br />
Jan 26 The Superyacht Challenge - Antigua<br />
www.superyachtchallengeantigua.com<br />
FEBRUARY 2017<br />
Feb 3 The Wobbly Club Race, Antigua<br />
- Co-Sponsored by <strong>AYSS</strong><br />
www.abma.ag/event/wobbly-club-build-yourown-boat-byob-race/<br />
Please note all information is correct at the time of print and maybe subject to change.<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
www.ayss.org
08 WORLD MAP OF MEMBERS<br />
WORLD MAP OF MEMBERS<br />
North & South America<br />
Map Ref. 16-26<br />
Caribbean<br />
Map Ref. 27-32<br />
Mid Atlantic<br />
Map Ref. 33-37<br />
25<br />
Northern Europe<br />
Map Ref. 38-42<br />
Mediterranean<br />
Map Ref. 43-67<br />
18<br />
Africa, Asia<br />
& Indian Ocean<br />
Map Ref. 68-79<br />
23<br />
24<br />
16<br />
Australia, New Zealand<br />
& South Pacific Islands<br />
Map Ref. 80-87<br />
20 22 26<br />
28 31<br />
30<br />
29 27<br />
32<br />
21<br />
41<br />
42<br />
39<br />
40<br />
38<br />
19<br />
17<br />
33<br />
35<br />
36<br />
37 47<br />
60<br />
58<br />
59<br />
56<br />
55 49 43<br />
46 51<br />
45 48 52 57<br />
50<br />
53<br />
61 54<br />
65<br />
66<br />
63 67<br />
64 62<br />
34<br />
44<br />
www.ayss.org<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
WORLD MAP OF MEMBERS 09<br />
78 79<br />
69<br />
72<br />
73<br />
77<br />
75<br />
68<br />
74<br />
71 70<br />
80<br />
76<br />
87<br />
83<br />
82<br />
86<br />
81<br />
84 85<br />
The only worldwide superyacht agency association<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
www.ayss.org
10 REGIONAL A-Z<br />
REGIONAL A-Z of Worldwide Members<br />
North & South America<br />
Bermuda<br />
Bermuda Yacht Services Ltd 16<br />
Brazil<br />
Brazil Yacht Services 17<br />
Canada<br />
Premier Marine Services 18<br />
Chile<br />
South American Super Yacht Support 19<br />
Costa Rica<br />
Marina Papagayo 20<br />
Galapagos<br />
Sea Masters 21<br />
Panama Canal<br />
Associated Yacht Services 22<br />
United States of America<br />
C2C Inc. 23<br />
BWA Yachting New England 24<br />
Yacht Services of Alaska 25<br />
Venezuela<br />
Jakera Exclusive 26<br />
Caribbean<br />
Antigua<br />
Anchor Concierge & Super Yacht Services Ltd 27<br />
British Virgin Islands<br />
Shore Side Yacht Services Ltd 28<br />
St. Kitts<br />
St. Kitts Yacht Services 29<br />
St. Maarten<br />
BWA Yachting 30<br />
Dockside Management 31<br />
St. Vincent and the Grenadines<br />
Erika’s Yacht Agents 32<br />
Map Ref. & Page Number Map Ref. & Page Number<br />
Mid Atlantic<br />
Azores<br />
Mid Atlantic Yacht Services 33<br />
Canary Islands (Spain)<br />
Incargo S.L. 34<br />
Madeira<br />
JFM Shipping LDA 35<br />
Portugal<br />
Amundsen Marine Services 36<br />
Spain<br />
Progesco Ship Agents & Repairs 37<br />
Νorthern Europe<br />
Denmark<br />
T.R. Shipping Denmark APS 38<br />
Finland<br />
C&C Port Agency Finland Oy Ltd 39<br />
Germany<br />
H.C. Roever Maritime Agency 40<br />
Norway<br />
T.R. Shipping Norway A.S. 41<br />
Sweden<br />
T.R. Shipping Sweden AB 42<br />
Mediterranean<br />
Croatia<br />
BWA Yachting Croatia 43<br />
Egypt<br />
Felix Maritime Agency 44<br />
France<br />
ATL Mediterranee 45<br />
Catalano Shipping Services 46<br />
www.ayss.org<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
REGIONAL A-Z 11<br />
REGIONAL A-Z of Worldwide Members<br />
Map Ref. & Page Number Map Ref. & Page Number<br />
Gibraltar<br />
M H Bland & Co 47<br />
Italy<br />
All Services SRL 48<br />
JLT Yacht Agency Venice 49<br />
Luise Associates SRL 50<br />
Pesto Sea Group Yacht Agents 51<br />
Versilia Supply Service 52<br />
Malta<br />
Kirton & Co Ltd 53<br />
Melita Marine Group 54<br />
Monaco<br />
Catalano Shipping Services 55<br />
Mathez Monaco International 56<br />
Montenegro<br />
BWA Yachting Montenegro 57<br />
Spain<br />
Estela Shipping Barcelona, S.L. 58<br />
Estela Shipping Palma, S.A. 59<br />
Strait Superyacht Services SL 60<br />
Tunisia<br />
S&D Tunisia SARL 61<br />
Turkey<br />
Gino Yachting Antalya 62<br />
Gino Yachting Bodrum 63<br />
Gino Yachting Fethiye / Göcek 64<br />
Gino Yachting Istanbul 65<br />
Gino Yachting Kusadasi 66<br />
Gino Yachting Marmaris 67<br />
Africa, Asia & Indian Ocean<br />
Hong Kong<br />
Asia Yacht Services Ltd. 68<br />
India<br />
Sea Waif 69<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
Indonesia<br />
Asia Pacific Superyachts 70<br />
The Lighthouse Consultancy 71<br />
Maldives<br />
Asia Pacific Superyachts 72<br />
Maldives Yacht Support PVT Ltd 73<br />
Seychelles<br />
Hunt Deltel & Co Ltd 74<br />
Singapore<br />
Asia Pacific Superyachts 75<br />
South Africa<br />
Del Shipping & Trading 76<br />
Thailand<br />
Asia Pacific Superyachts Phuket 77<br />
United Arab Emirates<br />
JLS Yacht & Charter Service Company 78<br />
Kanoo Yacht 79<br />
Australia, New Zealand<br />
& South Pacific Islands<br />
Australia<br />
Carter Marine Agencies 80<br />
Major Yacht Services 81<br />
Fiji<br />
Asia Pacific Superyachts 82<br />
New Caledonia<br />
Noumea Yacht Services 83<br />
New Zealand<br />
37 South 84<br />
Integrated Marine Group 85<br />
Tahiti<br />
Asia Pacific Superyachts 86<br />
Vanuatu<br />
Kaleva Yachting Services Ltd 87<br />
www.ayss.org
12 Associate members & Associations<br />
ASSOCIATE MEMBERS<br />
Gateley<br />
Maritime lawyers specialising in the Yacht Industry<br />
Gateley, 1 Paternoster Square<br />
London EC4M 7DX, United Kingdom<br />
T + 44 (0) 207 653 1616 E RColes@gateleyuk.com<br />
E bvirgo@gateleyuk.com www.gateleyuk.com<br />
Propspeed<br />
The Best Foul-Release Coating on the Market. More Speed, Less Fuel<br />
Oceanmax International Limited<br />
Po Box 83232, Edmonton, Auckland 0652, New Zealand<br />
M +64 274 337 928 E info@oceanmax.co.nz www.propspeed.com<br />
Rivergate Marina & Shipyard<br />
Rivergate Place, Murarrie, Qld 4172 Australia<br />
T +61 (0)7 3907 1600 F +61 (0)7 3907 1666<br />
E info@rivergate.com.au www.rivergate.com.au<br />
West Marine Megayacht Supply<br />
Worldwide Chandlery Suppliers<br />
2401 South Andrews Avenue,<br />
Fort Lauderdale, Florida 33316<br />
T +1 954 400 7130 F +1 831 768 5755 M +1 954 655 2039<br />
E BenD@westmarine.com www.westmarinemegayacht.com<br />
Colin Squire Publishing<br />
Superyacht Publications and Superyacht Targeted Mail<br />
P.O Box 7, Bungay, Suffolk NR35 2QD, United Kingdom<br />
T + 44 (0) 1986 894333 Ε colinsquire@yachtingmatters.com<br />
www.yachtingmatters.com<br />
<strong>AYSS</strong> is proud to be an Associate of:<br />
Professional Yachting Association<br />
8 Ave Mirabeau, 06600 Antibes, France<br />
T +33 493 349 116 F +33 493 342 183<br />
E info@pya.org www.pya.org<br />
U.S. Superyacht Association<br />
757 SE 17th Street #662, Fort Lauderdale, FL 33316<br />
T +1 800 208 5801 F +1 954 523 0607<br />
E info@ussuperyacht.com www.ussuperyacht.com<br />
www.ayss.org<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
ICON KEY 13<br />
ICON KEY<br />
SERVICES<br />
Bunkering<br />
Berths<br />
Clearances In/Out<br />
Visas<br />
CONCIERGE SERVICES<br />
Car Hire<br />
Helicopter &/or<br />
Private Jet Hire<br />
Hotel & Travel<br />
Leisure Activities<br />
PORT FACILITIES<br />
Electricity<br />
Water<br />
Telephone<br />
Technical Repairs<br />
& Spare Parts<br />
Private Clinic<br />
Local Licenses<br />
Post<br />
Divers<br />
Day Workers<br />
Security Guards<br />
Provisioning<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
www.ayss.org
16 B | NORTH & SOUTH AMERICA<br />
BERMUDA YACHT SERVICES<br />
Region Bermuda<br />
Uniquely positioned on the cruising route between<br />
North America, the Caribbean and the Mediterranean,<br />
the sheltered deep water harbours of Bermuda have<br />
provided a safe haven & convenient stop for vessels on<br />
passage in the North Atlantic for hundreds of years.<br />
Professional yacht Captain Mark Soares, director<br />
of the company, is dedicated towards serving<br />
professionally crewed yachts visiting the island.<br />
He has worked as a professional Captain on board<br />
various yachts in the Caribbean, US, Mediterranean,<br />
Indian & Pacific Oceans, having logged in excess of<br />
60,000 sea miles. This valuable experience gives him<br />
a real understanding of the unique needs of yachts<br />
and their crew, for whom he offers a broad range<br />
of services.<br />
Port Information<br />
Name of Port: St.George’s<br />
Facilities: Electricity, Water,Telephone, Pilot services<br />
VHF: Yacht communication channel 16 & 14<br />
Useful Information<br />
Places of interest: Beautiful beaches, scuba,<br />
snorkeling, golf etc. Places of interest include Fort<br />
St. Catherines & Museums.<br />
Accessibility by land / Distances:<br />
Heritage points of interest within walking<br />
distance of town & docks. Good public<br />
transportation system. / Port to City 18km<br />
Airport Details / Distances: L.F.Wade<br />
International Airport (BDA) / Port 4km,<br />
Hamilton City 13km<br />
Other company services: Line handling,<br />
Commercial towing, Pilotage & local<br />
knowledge, 24 hr offshore emergency<br />
services<br />
Mark Soares +1 441 334 7245<br />
Sandra Soares +1 441 297 2798<br />
9 Ordnance Island<br />
St.George GE05, Bermuda<br />
E info@bdayacht.com<br />
www.bdayacht.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
NORTH & SOUTH AMERICA | B 17<br />
Brazil YACHT SERVICES<br />
Region Brazil<br />
Founder Member of ABRASSI, the Brazil SuperYacht<br />
Association - www.abrassi.org. The ship agent,<br />
as enshrined by international maritime convention,<br />
is primarily the servant of the master and owners<br />
of the vessel, the “principal”.<br />
All of our staff are bilingual. Please note that<br />
all persons requiring Visas must be in possession<br />
of such prior to arrival. Please inquire.<br />
Brazil Yacht Services is the only agency dedicated<br />
to Superyachts in the country. We offer full support<br />
along the entire coastline of Brazil, including but not<br />
limited to clearances, inbound/outbound and local<br />
for Superyachts, their helicopters and auxiliaries.<br />
Bunkers, bunker delivery, provisioning, spares and<br />
repairs, tourism, consierge, transfers, security,<br />
local knowledge, onboard entertainment and so<br />
much more. Customized itineraries for Amazon<br />
cruising from the mouth of the river to over 1,200 NM<br />
up river. This service includes all planning, pilotage,<br />
tourist guides and experts, permits, bunkering and<br />
provisions, security and support craft. Dive excursions<br />
and tourism including all permits in the UNESCO and<br />
National park of Fernando de Noronha, 300 miles<br />
of the NE Coast. Itineraries for the enjoyment of the<br />
region of Angra dos Reis and Ilha Grande with its<br />
secluded anchorages and quiet beaches just 60 miles<br />
west of the iconic city of Rio de Janeiro.<br />
Brazil Yacht Services can also introduce<br />
you if required to useful people to assist<br />
in Argentina, Falklands, Chile and Antartica.<br />
Brazil Yacht Services is your key both<br />
to Brazil and the South Atlantic.<br />
Run by Yachtsmen for Yachtsmen.<br />
João Kossmann +55 21 9 9164 6133<br />
E joao@brazilyachtservices.com<br />
Adam Tarleton +55 21 9 9187 2177<br />
E adam@brazilyachtservices.com<br />
Av Rui Barbosa, 480 /apto 1701,<br />
Flamengo, CEP: 22.250-020<br />
Rio de Janeiro - RJ - Brazil<br />
T +55 21 2553 3238<br />
www.brazilyachtservices.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
18 C | NORTH & SOUTH AMERICA<br />
PREMIER MARINE SERVICES<br />
Region Canada<br />
Based in Halifax Nova Scotia on Canada’s East Coast.<br />
Premier Marine Services can arrange for all and<br />
any services that you may require during your time<br />
in our region or on your way to and from the<br />
American Great Lakes via the St. Lawrence River<br />
and Seaway System.<br />
Capt. Brian and his qualified staff will look after<br />
any and all details that you require. Trip planning<br />
is our specialty ensuring that you take in all the sites<br />
and points of interest during your visit to our waters.<br />
No request is too big or too small. We pride ourselves<br />
on our attention to detail.<br />
Whether crossing the Atlantic Ocean, or coming up<br />
from Newport RI, Florida or Bermuda, you have<br />
a Friend waiting for you. We are with you 24/7<br />
while on assignment. Visit our web site for a list<br />
of our diverse services as well as references<br />
from many satisfied clients. We are “Northwest<br />
Passage Specialists” who can assist you on this<br />
Ultimate Adventure from East or West across one<br />
of the last frontiers.<br />
Start planning your <strong>2016</strong>/17 adventure now.<br />
Celebrating our 13th Anniversary working<br />
with Hundreds of SuperYachts from<br />
around the World!<br />
Captain Brian Donovan<br />
99 Brook St. Halifax<br />
NS Canada B3N-2Z8<br />
T +902 489 7253<br />
E bdonovan@eastlink.ca<br />
www.premiermarineservices.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
NORTH & SOUTH AMERICA | C 19<br />
South American<br />
Super Yacht Support<br />
Region Chile<br />
Breathtaking Views Await You at the End of the World!<br />
Chile’s Patagonia, Cape Horn and Antarctica are<br />
an exciting destination for superyachts, seeking<br />
both new and amazing places in the Southern<br />
hemisphere. Antarctica is a land of extremes: it is<br />
the coldest and driest continent on Earth and has<br />
the highest average elevation. As the fifth largest<br />
continent in the world, the frozen land boasts<br />
breathtaking scenery. SASYSS is the only agency<br />
in this area exclusively dedicated to superyachts<br />
and the leading full service support provider offering<br />
a first-class service to owners, captains and crew.<br />
No job is too big, too small or too difficult for SASYSS.<br />
We look forward to welcoming you to Chile, Peru or<br />
Antarctica real soon to help you plan and prepare<br />
your itinerary to visit this beautiful part of the world.<br />
Port Information<br />
Name of Port: Valparaiso, Puerto Montt, Puerto<br />
Williams, Easter Island, Robinson Crusoe Island<br />
Port Co-ordinates: Valparaiso 33° 1.799’S - 71°36.661’W<br />
Puerto Montt 41°29.584’S - 72°59.149’W<br />
Puerto Williams 54°55.909’S - 67°36.516’W<br />
Easter Island 27°9.779’S - 109°27.504’W<br />
Robinson Crusoe Island 33°38.335’S - 78°49.515’W<br />
Facilities: Electricity, Water, Telephone<br />
Other services: Warehouse, helipad, Jet A1<br />
VHF: Yacht communication channel 16 & 72<br />
Useful Information<br />
Places of interest: Torres del Paine,<br />
Cape Horn, Andes Mountains,<br />
Atacama Desert, Marble Caves,<br />
Puerto Varas, Casablanca Valley<br />
Accessibility by land / Distances:<br />
Santiago 10 Km, Valparaiso 120 km,<br />
Puerto Montt 1200 Km<br />
Airport Details / Distances: Santiago (SCL)<br />
International Airport / Puerto Montt 20km<br />
Other company services: FBO,<br />
Interior Care, Antarctic Pilotage,<br />
Antarctic Visit Permits, all the support for<br />
Antarctic, itineraries, trip planning.<br />
Tomas Miranda +56 9 6595 6930<br />
E t.miranda@sasyss.com<br />
Gabriela Saavedra +56 9 9655 8623<br />
E operations@sasyss.com<br />
Rosario Norte 100, Office 301<br />
Las Condes, Santiago 7561258, Chile<br />
E operations@sasyss.com<br />
www.sasyss.com<br />
Skype arikiotevaikava<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
20 C | NORTH & SOUTH AMERICA<br />
Marina Papagayo S.A.<br />
Region Costa Rica<br />
Marina Papagayo is located on the North Pacific coast<br />
of Costa Rica in Bahia Culebra one of the largest<br />
and most sheltered bodies of water in the province<br />
of Guanacaste. Created from a environmentallyconscious<br />
blueprint, this fully operational deep-water<br />
marina is part of Peninsula Papagayo offering a<br />
selection of amenities for travelling yachts, including<br />
slips to accommodate super-yachts up to 280’ in<br />
length, a Four Seasons resort and a superb Arnold<br />
Palmer-designed 18-hole golf course.<br />
Marina Papagayo offers a convenient location for<br />
yachts staging voyages to World Heritage site Isla del<br />
Coco, the Galapagos Islands and destinations to and<br />
from the South Pacific.<br />
Port Information<br />
Name of Port: Playa del Coco<br />
Port Co-ordinates: Marina 10,38.21.5 N 85,39,20.3 W<br />
Facilities: Electricity, Water, Wifi, fuel with high<br />
capacity dispensers, in-slip pump-out<br />
Other services: Valet service, bottom cleaning,<br />
concierge services, day workers, waste oil removal<br />
VHF: Yacht communication channel 16, 23a<br />
Useful Information<br />
Places of interest: Wide variety of inland and coastal<br />
travel options<br />
Accessibility by land / Distances: Capital and largest<br />
city is San Jose 250 km from the marina. This drive<br />
will take 4 hours. Commuter flights daily<br />
from LIR<br />
Airport Details / Distances: Daniel Oduber<br />
Quiros International Airport (LIR) / Marina<br />
Papagayo 30km<br />
Other company services: Dockage, Fuel,<br />
Concierge services, Crew amenities, Pool,<br />
Gym, Crew lounge, Bar and Restaurant,<br />
Bath suites, Wifi<br />
Dan Eaffaldano +506 2690 3600<br />
E dan.eaffaldano@marinapapagayo.com<br />
Skype deaffaldano<br />
Facebook Marina Papagayo<br />
Final de la Ruta Nacional 253<br />
Peninsula Papagayo, Liberia<br />
Guanacaste, Costa Rica<br />
www.marinapapagayo.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
NORTH & SOUTH AMERICA | G 21<br />
SEA MASTERS<br />
Region Galapagos<br />
SEAMASTERS is a team network based between<br />
Central America and the Galapagos Islands dedicated<br />
to provide full support for yachts visiting Cocos,<br />
Malpelo, Coiba and the Galapagos Islands.<br />
Yachts crossing the Panama canal to the Pacific side,<br />
coming down from western USA or coming from the<br />
South Pacific Ocean should always consider stopping<br />
in our area where SEAMASTERS may provide<br />
arrangements for: cruising entry permits; all possible<br />
clearances and formalities with local authorities;<br />
national parks cruising permits; itinerary planning<br />
made specifically for each yacht; guests and crew<br />
assistance; dive, land and sport fishing tour; transfers<br />
and general logistics; technical repairs and customs<br />
arrangements; provisions; fuel.<br />
Port Information<br />
Name of Port: Puerto Ayora<br />
Port Co-ordinates: 00 ο 44 S, 90 ο 18 W<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht communication channel 16<br />
Useful Information<br />
Places of interest: Galapagos National Park, Cocos<br />
Island, Dive Wolf & Darwin<br />
Accessibility by land / Distances: Puerto Baquerizo<br />
Moreno, San Cristobal Island (by sea/air only) 74<br />
km/46 mi. 900 NM from Panama, 400 NM from<br />
Cocos Island, 3,000 NM from French Polynesia<br />
Airport Details / Distances: (GPS) Domestic Airport /<br />
Puerto Ayora 66 km/41 mi, Guayaquil, Ecuador (GYE)<br />
1,173 Km/729M<br />
Other company services: port services and<br />
clearances, island cruising permits and itinerary<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
planning (Galapagos, Cocos, Malpelo and<br />
Coiba), helicopter conservation projects<br />
and jet handling for the Galapagos Islands,<br />
plane & helicopter charters (Cocos, Coiba<br />
and mainland Costa Rica only), tour<br />
planning, bull shark diving off the Bat<br />
Islands, submarine charters at Cocos<br />
Island, sport fishing (Coiba, Costa Rica<br />
and Galapagos with use of local operator),<br />
security teams, technical assistance, dive<br />
courses and re-breathers, professional<br />
film & photography services, custom<br />
made movies for guests, full yacht support.<br />
Antonio Moreano +593 999 116 066<br />
E antonio@seamastersgalapagos.com<br />
Cocos island Contact<br />
Nico Ghersinich +506 886 18 248<br />
E uwnico@gmail.com<br />
Cristiano Paoli +506 836 22 077<br />
E seamasterscr@gmail.com<br />
Puerto Ayora, Galapagos, Ecuador<br />
www.seamastersgalapagos.com<br />
www.seamasterscr.com
22 P | NORTH & SOUTH AMERICA<br />
ASSOCIATED YACHT SERVICES<br />
Region Panama Canal<br />
Associated Yacht Services, a division of Associated<br />
Steamship Agents, S.A., was founded on the Isthmus<br />
of Panama in 1889, when Captain William Andrews<br />
opened a Steamship Agency in Colon City. Today the<br />
Steamship Agency can arrange your transit from our<br />
office in Balbao on the Pacific Side right through to the<br />
Atlantic. Our team of experts work 24/7 responding<br />
to the needs of our clients from around the world<br />
visiting the Panama Canal and ports in the Republic<br />
of Panama. In addition to representing many yacht<br />
and ship owners, we are also the agents for Lloyd’s of<br />
London at the Canal and undertake hull and machinery<br />
surveys on behalf of underwriters from Europe, the<br />
United States and the Far East. The Panama Canal is<br />
an amazing engineering feat running for 45 nautical<br />
miles. Three sets of locks operate as hydraulic<br />
elevators which raise vessels at one end of the Canal<br />
85 feet above seawater to the level of Gatun Lake, then<br />
down at the other end. We look forward to your visit.<br />
Port Information<br />
Name of Port: Panama Canal<br />
For full information on all Ports serviced by Associated<br />
Yacht Services visit www.shipsagent.com/yachts<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht communication channel 12 & 16<br />
Useful Information<br />
Places of interest: Perlas Islands, Coiba,<br />
Bocas del Toro, San Blas<br />
Accessibility by land / Distances: Colon/<br />
Cristobal 85km, David 350km<br />
Airport Details / Distances: PTY Tocumen<br />
International Airport / Balboa Port 15km,<br />
Colon City 95km<br />
Alessandro Risi +507 6614 0485<br />
Josimar Diaz +507 6450 9395<br />
Charles M. Langman +507 6614 0475<br />
Marr Center, Williamson Pl. No.798X<br />
La Boca-Balboa, Panama 0843-03057<br />
E yachts@shipsagent.com<br />
www.ays.shipsagent.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
NORTH & SOUTH AMERICA | U 23<br />
C2C INC.<br />
Region USA<br />
Incorporated in 2003, C2C inc is a recognised brand<br />
of excellence with Trademark protection in the USA<br />
and has no affiliation nor tie with companies with<br />
the same or similar name worldwide. C2C provides<br />
broad spectrum support to the Superyacht standard.<br />
California lies midway between the cruising grounds<br />
of Mexico / Central America to the south and Puget<br />
Sound / British Columbia / Alaska to the north.<br />
Superyachts stop in California on their way north<br />
during April - May and again during September<br />
- December to wait for the end of the Mexican<br />
hurricane season.<br />
Our area can handle any size yacht and the Spring<br />
or Fall months are good periods for refit and repair.<br />
September - October is the best time for a 7 - 10 day<br />
owners cruise.<br />
Port Information<br />
Name of Port: San Diego<br />
Port Co-ordinates: 32°40 N, 117°14 W<br />
VHF: Yacht communication channel 72<br />
Useful Information<br />
Places of interest: Julian, Hollywood, Palm Springs,<br />
Las Vegas, Mountains, Desert, Beaches<br />
Airport Details / Distances: San Diego<br />
Domestic & International Airport (SAN)<br />
Los Angeles 193km (2 hrs),<br />
Las Vegas 545km<br />
(5 hrs), Santa Barbara 347km (3.5 hrs),<br />
San Francisco 806km (8 hrs)<br />
Other company services: YachtAid Global<br />
( YAG www.iyag.net ) is the international<br />
nonprofit division of C2C.<br />
Captain Mark Drewelow<br />
+ 1 619 630 4626<br />
San Diego, California, USA<br />
E info@c2conline.net<br />
www.c2conline.net<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
24 U | NORTH & SOUTH AMERICA<br />
BWA Yachting New England<br />
Region USA<br />
BWA New England (formerly CCS Newport) provides<br />
concierge and marine agency services to the super<br />
yacht industry in Rhode Island and throughout New<br />
England. Managed by Kristi Chesher, BWA’s primary<br />
objective is to support the increasingly complex<br />
and demanding role of the captain and crew. BWA<br />
Yachting is there from start to finish, from planning<br />
to implementation of every aspect of the trip.<br />
Newport, Rhode Island located in the heart of<br />
New England, with its dramatic coastal scenery<br />
is considered the yachting hub of the Northeast<br />
Seaboard. It offers state of the art shipyards, first<br />
class marina facilities, shoreside attractions that<br />
include fine dining, shopping, gilded mansions,<br />
galleries and festivals all within walking distances<br />
from the waterfront. Close to the outlying Islands<br />
of Nantucket, Martha’s Vineyard, and Block Islands<br />
makes it an appealing port of call for crew and<br />
their owners/guests. BWA Yachting is a London<br />
based company serving over 275 ports and marinas<br />
through BWA owned and operated offices in the<br />
Mediterranean, Caribbean and USA.<br />
Port Information<br />
Name of Port: Newport<br />
Port Co-ordinates: 41°31 N, 71°20 W<br />
Useful Information<br />
Airport Details / Distances: TF Green, Providence<br />
30 min. drive, Boston Logan<br />
1 ½ hr. drive, Newport State Airport 5 min.<br />
drive, Quonset Airport 25 min drive.<br />
All facilities equipped with FBO’s.<br />
Other company services: APA Banking,<br />
Provisioning (beverages/spirits/wines),<br />
Shoreside services, Sourcing technical<br />
repairs / spare parts, Transportation.<br />
Kristi Chesher M +401 662 3360<br />
1 Washington Street,<br />
Newport Shipyard,<br />
Newport Rhode Island 02840, USA<br />
T/F +401 619 1889<br />
E newengland@bwayachting.com<br />
www.bwayachting.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
Photography: Billy Black / Onne Van der Wal
NORTH & SOUTH AMERICA | U 25<br />
YACHT SERVICES OF ALASKA<br />
Region USA<br />
Privately owned and operated, with over 50 years<br />
experience, Yacht Services of Alaska provides a vast<br />
range of agency services and excellent customer<br />
service to the rapidly growing number of vessels<br />
visiting the region.<br />
Port Information<br />
Name of Port: Alaska wide<br />
Port Co-ordinates (Ketch.): 55 o 20’590 N, 131 o 38’892 W<br />
Facilities: Electricity dependent on berth, Water<br />
and telephone not always available, Pilot dispatch,<br />
Regulatory compliance assistance, Launch service,<br />
Car rental, Sewage pumping service, Cash to master<br />
service, Excursion reservations and permitting.<br />
VHF: Yacht communication channel 16, 12<br />
Useful Information<br />
Places of interest: Inside Passage of Southeast<br />
Alaska, Misty Fjords National Monument, Anan Creek<br />
Bear Viewing, Glacier Bay, Tracy Arm, Mendenhall<br />
Glacier, Prince William Sound, Aleutian Islands<br />
Accessibility by land / Distances: Most coastline<br />
communities aren’t connected by roads. Access by air<br />
and sea only.<br />
Airport Details / Distances: Most airports are within<br />
a mile or two of the communities<br />
they serve.<br />
Other company services: We exert our<br />
best effort to provide any service required<br />
from pre-arrival preparations to 24 hour<br />
logistical support and are very adept at<br />
locating those “hard to find” items.<br />
Paul Axelson +907 617 1200<br />
Debbie Azure +907 617 1221<br />
P.O. Box 7955 1429 Tongass Avenue<br />
Ketchikan, Alaska 99901, USA<br />
T +907 225 2200<br />
E operations@norpac1.com<br />
www.yachtservicesofalaska.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
26 V | NORTH & SOUTH AMERICA<br />
Jakera Exclusive<br />
Region Venezuela<br />
Venezuela is one of the most bio diverse countries<br />
on the planet. In addition to some of the most<br />
spectacular and secluded pristine islands to be found<br />
anywhere in the Caribbean, onshore destinations<br />
include the Orinoco Delta, Angel Falls, Gran Sabana<br />
and Los Llanos. Jungles bursting with wildlife and<br />
indigenous peoples with unique value systems.<br />
Jakera Exclusive will help you plan your cruise<br />
itinerary to offer an exclusive clearance service -<br />
at various locations. Provisioning and bunkering<br />
options, private anchorages, onshore trips for your<br />
guests and crew including aviation services and<br />
security can be arranged as required.<br />
Our experienced team look forward to catering<br />
to all your requirements during your stay.<br />
Port Information<br />
Name of Port: Bahia Redonda, Puerto La Cruz<br />
For Full Information of all Ports serviced by Jakera<br />
visit www.jakerax.com<br />
Port Co-ordinates: 10 o 12’25.89”N 64 o 39’45.79”W<br />
Othes services: Jakera Tours for inland trips and tours<br />
VHF: Yacht communication channel 72 & 16<br />
Useful Information<br />
Places of interest: Offshore - Los Testigoes, Isla<br />
Blanquilla, Mochima National Park (good for Clearance),<br />
Isla Tortuga, Los Roques and Los Aves. Onshore -<br />
Orinoco Delta, Canaima/Angel Falls and Los Llanos.<br />
Airport Details / Distances:<br />
Barcelona (BLA) National & International<br />
/ Port 12km, City 3km<br />
Other company services: In addition<br />
to servicing Superyachts, Jakera are a full<br />
service adventure travel outfitter. We run<br />
expeditions and trips across Venezuela<br />
to suit all budgets - from high end aviation<br />
services to a more organic approach<br />
using natural power such as kayaks.<br />
We have supported various TV<br />
productions including in 2012 ‘Venezuela -<br />
Out of the Wild’ for Discovery TV.<br />
Chris Patterson T +58 414 809 2532<br />
Tim Poullain-Patterson<br />
T +353 86 822 0333<br />
Calle 24 #8-205, Plaza Las Heroinas<br />
Merida, Venezuela<br />
E info@jakera.com<br />
www.jakerax.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
CARIBBEAN | A 27<br />
Anchor Concierge<br />
& Super Yacht Services Ltd<br />
Region Antigua<br />
Anchor Concierge and Super Yacht Services are<br />
a one-stop agency providing all the requirements<br />
of today’s busy yachting industry. Offering services<br />
from yacht clearance, provisioning, airline tickets,<br />
crew placement and much more, Anchor is the<br />
ultimate concierge service.<br />
Anchor operate 24/7 to suit the yacht’s time table.<br />
Their positive attitude and total commitment, take<br />
the stress out of dealing with many of the formalities<br />
and allow the Captain and crew to get on with the<br />
important job of looking after their guests.<br />
Anchor provide a first class yacht agency, acting<br />
promptly and efficiently, anticipating needs, providing<br />
advice and offering a service unparalleled in Antigua<br />
to date.<br />
The list of services is endless and their prices are<br />
competitive, as their slogan says, “The answer is YES,<br />
now what is the question?”<br />
We are Agents for Neko Yacht Supplies, Complete<br />
Marine Freight, Deckers uniforms 4 yachts DHL<br />
shipping.<br />
Port Information<br />
VHF: Yacht communication channel 68<br />
Useful Information<br />
Airport Details / Distances: V.C Bird (ANU)<br />
International Airport / Port 10 miles<br />
Other company services: VIP pick up<br />
Nick Line + 1 268 726 0035<br />
E nick@anchorcsys.com<br />
Captain Joe Hutchens +1268 464 6327<br />
E joe@anchorcsys.com<br />
Falmouth Harbour Marina,<br />
Antigua, W.I.<br />
T + 1268 734 1865<br />
E info@anchorcsys.com<br />
Facebook AnchorCSYS<br />
www.anchorcsys.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK2015-16
28 B | CARIBBEAN<br />
Shore Side Yacht Services LTD<br />
Region British Virgin Islands<br />
Follow in the footsteps of Sir Francis Drake and visit<br />
the Myriad of beautiful islands that constitute the British<br />
Virgin Islands. Beautiful clear waters, white sand<br />
beaches, secluded anchorages - the BVI has it all.<br />
Shore Side Yacht Services Limited is located behind<br />
Village Cay Marina in Road Town, Tortola, close to<br />
the shops, marine services and banks and with the<br />
added advantage of an agent strategically placed<br />
in North Sound, Virgin Gorda. Enjoy the Shore Side<br />
advantage when visiting BVI. They can clear their<br />
clients outside the port of entry - enjoy a seamless<br />
transition from one country to another - just drop the<br />
hook in your clients’ favourite anchorage and let them<br />
take care of the formalities.<br />
Port Information<br />
VHF: Yacht communication channel 16<br />
Useful Information<br />
Places of interest: All islands, the Baths, Virgin Gorda<br />
Airport Details / Distances: Terrence B Lettsome<br />
International Airport (EIS) / 10 miles to Road Town<br />
Other company services: Customs<br />
brokerage, Bank transfers and US dollar<br />
cash disbursements, Visas, Fishing<br />
licences, Duty free fuel.<br />
Frances David +284 5418227 / 4945135<br />
Jane Merritt +(1) 284 540 7560<br />
PO Box 3069<br />
7 Columbus Centre, Road Town<br />
Tortola VG 1110, Br Virgin Islands<br />
E info@shoresideservices.com<br />
www.shoresideservices.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
CARIBBEAN | S 29<br />
St.Kitts Yacht Services<br />
Region St. Kitts<br />
At St.Kitts Yacht Services we strive to offer our clients<br />
the highest level of service, bearing in mind the<br />
expectations of their guests and crew members.<br />
We understand that when visiting our shores “local<br />
knowledge” is of the utmost importance. Not only will<br />
we provide you with all of the necessary services,<br />
but we will do so in a manner that will impress your<br />
guests and save you money when we can. We do not<br />
treat our clients as clients but as family. And at times,<br />
when necessary, we make the impossible happen.<br />
St.Kitts Yacht Services is managed by Anthony<br />
Abourizk, who has had 10 years experience in the<br />
yachting sector – they specialize in APA (Advance<br />
Provisioning Allowance) Banking and providing<br />
Premier Customs & Immigration Clearance to all<br />
yachts clearing into both St.Kitts and Nevis.<br />
Their APA Banking rates are extremely competitive.<br />
Furthermore they are able to clear vessels directly<br />
into White House Bay, Ballast Bay & Cockleshell Bay<br />
through their V.I.P Service. Also, through<br />
recent regulation changes they can waive all<br />
visa requirements for crew members as well as<br />
issue boat passes to Nevis.<br />
Port Information<br />
Name of Port: Basseterre Harbour<br />
Facilities: Water, Telephone<br />
VHF: Yacht communication channel 16<br />
Useful Information<br />
Places of interest: Christophe Harbor<br />
Marina, Port Zante Marina, Brimstone Hill<br />
National Fortress<br />
(A UNESCO World Heritage Site), Romney<br />
Manor & Caribelle Batik<br />
Airport Details / Distances: TKPK<br />
International Airport / Port 1 mile<br />
Other company services: APA Banking<br />
Anthony Abourizk +1 869 762 4400<br />
P.O. Box 127, Basseterre, St Kitts<br />
West Indies<br />
E info@stkittsyachtservices.com<br />
www.stkittsyachtservices.com<br />
Skype anthony-abourizk<br />
<strong>AYSS</strong>GLOBALHANDBOOK2015-16
30 S | CARIBBEAN<br />
BWA YACHTING<br />
Region St. Maarten<br />
BWA St Maarten was established in 2009 with Super<br />
Yacht Services a long standing, firmly established and<br />
highly reputable yacht agency on St. Maarten formed<br />
and managed by Lucille Frye, a Class IV captain<br />
with plenty of Caribbean Experience.<br />
Our services include immigration and clearances,<br />
including electronic clearances in Anguilla, visa<br />
assistance for USA visas, Anguilla Visas and French<br />
Dom Tom Visas, secured APA delivery, bunkering,<br />
land and air transportation, freight handling, part<br />
sourcing and all concierge and VIP services. We<br />
also provide quality Crew Placement headed by<br />
Sylvie Louchet and we have a Gourmet Provisioning<br />
Department managed by Jessica Wisman. Our office<br />
is conveniently located right on the water in Simpson<br />
Bay for easy provisions collection by tender, or we<br />
deliver anywhere in St Maarten, St Barths or Anguilla.<br />
The St Maarten Office also forms the headquarters<br />
for BWA Caribbean, managed by Jeff D Boyd.<br />
Our vision is to provide seamless integrated and<br />
professional service throughout our Caribbean<br />
Network and our focus is to do so with cost effective<br />
professionalism.<br />
Port Information<br />
Name of Port: St Maarten<br />
Useful Information<br />
Airport Details: (SXM) Princess<br />
Juliana Int’l Airport<br />
Other company services: Full Service Yacht<br />
Agency, Gourmet Provisioning Department,<br />
Crew Placement Agency.<br />
Lucille Frye +1 (721) 554 8918<br />
Simpson Bay Marina, Plaza Del Lago<br />
St. Maarten, Dutch Caribbean<br />
T +1 (721) 544 2436 F +1 (721) 544 2496<br />
E sxm@bwayachting.com<br />
www.bwayachting.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
CARIBBEAN | S 31<br />
DOCKSIDE MANAGEMENT<br />
Region St. Maarten<br />
Dockside Management, established in 1990, is an<br />
independently owned yacht services agency that<br />
provides logistical support to both private and charter<br />
yachts. We are based in St. Maarten and partner<br />
with a carefully vetted network of agents throughout<br />
the Caribbean region. St. Maarten/St. Martin is the<br />
service destination of choice for mega yachts visiting<br />
the Caribbean because of its duty free status, wide<br />
range of marine service providers and excellent air<br />
and sea connections. From our offices on the lagoon<br />
in Simpson Bay and the Yacht Club Isle de Sol we<br />
are in close range to vessels on both the French and<br />
Dutch sides of the Island. We also serve as a regional<br />
hub, arranging deliveries and online clearances<br />
for Anguilla and St. Barths. Our services include<br />
immigration & customs clearance, bonded banking<br />
services, technical referrals, parts procurement and<br />
concierge services for both crew and guests. Our<br />
experienced and dedicated staff provides invaluable<br />
up to date information and efficient follow up. We<br />
are proud of our devoted client list who appreciate<br />
our attention to detail, prompt dependable service,<br />
integrity, discretion and 24-hr availability.<br />
We anticipate your needs and provide resolution to<br />
the unexpected as any situation may dictate.<br />
We look forward to supporting you in St. Maarten and<br />
throughout the Caribbean.<br />
Airport Details: SXM<br />
Name of Port: St. Maarten<br />
Other company services: Visa assistance,<br />
itinerary planning, equipment rentals,<br />
travel arrangements, boat & tender<br />
rentals, freight receiving, warehousing<br />
and forwarding, chilled, frozen and dry<br />
storage, medical appointments, charter<br />
flights, on-board events, marina and<br />
cruise port berthing, wines, provisions,<br />
flowers, etc.<br />
Lila Rosen or Kass Johnson<br />
44 Welfare Rd, Unit 2 - E, Cole Bay<br />
St. Maarten, Dutch Caribbean<br />
T +1(721) 544 4096 F +1(721) 544 4097<br />
E office@docksidemanagement.net<br />
www.docksidemanagement.net<br />
<strong>AYSS</strong>GLOBALHANDBOOK2015-16
32 S | CARIBBEAN<br />
Erika’s Yacht Agents<br />
Region St. Vincent and the Grenadines<br />
Erika’s Yacht Agents provides a range of<br />
indispensible yacht services in St Vincent & the<br />
Grenadines, located in the Windward Islands of the<br />
Caribbean Sea. Based on Union Island, with an agent<br />
at every port, their experienced support team will<br />
respond to your needs quickly and professionally.<br />
Erika’s Yacht Agents is the premier yacht agent in<br />
St Vincent & the Grenadines. Whether you are looking<br />
for customs and immigration clearance, concierge<br />
services, provisioning or more, Erika’s can help.<br />
As a yacht agent specialising in larger, crewed<br />
yachts, both private & charter, they offer a fully<br />
comprehensive range of services, handled by<br />
a well-trained and experienced team.<br />
Erika’s Yacht Agents is the “one stop shopping” yacht<br />
service company when visiting St. Vincent & the<br />
Grenadines. With years of experience in the yachting<br />
industry, Heather Grant & her team will look after all<br />
your needs – even before you arrive you will benefit<br />
from their itinerary and clearance advice. Their<br />
invaluable assistance continues for the duration<br />
of your journey through the islands, until they clear<br />
you out to your next port.<br />
Port Information<br />
Name of Port: Kingstown, Bequia, Mustique,<br />
Canouan, Union Island<br />
Erika’s office coordinates: 12°35’54.23”N 61°24’54.41W<br />
VHF: Yacht communication channel 68<br />
Useful Information<br />
Accessibility by land / Distances: This is<br />
an island nation. Arrival is by air and sea<br />
from other countries<br />
Airport Details / Distances: Airports on<br />
every island<br />
Heather Grant T +1 784 533 2847<br />
Chille Alexander T +1 784 532 9306<br />
At the Waterfront, Clifton<br />
Union Island VC0470<br />
St. Vincent and the Grenadines<br />
T +1 784 485 8335<br />
E vip@erikamarine.com<br />
Skype erikabelle<br />
www.erikamarine.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MID ATLANTIC | A 33<br />
MID ATLANTIC YACHT SERVICES<br />
Region Azores<br />
For centuries the Port of Horta Faial has been an<br />
essential landfall for ships and yachts crossing the<br />
Atlantic to Europe. Mid Atlantic Yacht Services carries<br />
on this tradition with a broad range of comprehensive<br />
services tailored to the specific needs and desires of<br />
visiting yachts & crew.<br />
Port Information<br />
Name of Port: Horta<br />
Port Co-ordinates: 38°32 N, 28°37 W<br />
Facilities: Electricity, Water<br />
VHF: Yacht communication channel; Horta Marina 16<br />
& 10, Mid Atlantic 77<br />
Useful Information<br />
Places of interest: Walking/hiking trails, Volcanic<br />
Museum, craters & formations, Whaling Museum,<br />
Sport Fishing, Whale Watching, Diving, Vineyards and<br />
local winery, Botanical Gardens<br />
Airport Details / Distances: Horta Domestic Airport<br />
(HOR) / City of Horta 10km, Port of Horta 10km<br />
Other company services: VAT importation<br />
formalities, fuel bunkering, bank transfers & cash<br />
disbursements, Yacht management, Crew placement<br />
& deliveries, EU & Mediterranean cruising guides,<br />
Pilot books, Charts & almanacs, Custom<br />
rigging, Electronics, 220v/110v AC.<br />
Duncan Sweet M +351 968 936270<br />
Ruth Schlatter<br />
Rua Cons. M. da Silveira, 3<br />
Horta Faial, Azores<br />
PT-9900-144 Portugal<br />
T +351 292 391616 F +351 292 391656<br />
E mays@mail.telepac.pt<br />
www.midatlanticyachtservices.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
34 C | MID ATLANTIC<br />
INCARGO S.L.<br />
Region Canary Islands<br />
Incargo, S.L. was founded in 1989 by Jaime Pastor<br />
(Snr) and is a family owned company.<br />
Incargo operates as a shipping and chartering<br />
agency in many ports. For full information on all Ports<br />
serviced by Incargo visit www.incargo.es<br />
Every year Incargo facilitates about 600 ships mainly<br />
cruise ships and superyachts.<br />
Port Information<br />
Name of Port: Las Palmas<br />
Facilities: Electricity, Water<br />
VHF: Yacht communication channel 16 & 68<br />
Useful Information<br />
Places of interest: Old City and rest of Gran Canaria<br />
Airport Details / Distances: Gran Canaria<br />
International Airport (ESLPA) / Port 30km, City 30km<br />
Other company services: Bunker Traders,<br />
Forwarders, Shipchandler<br />
Other Incargo offices: Madrid, Barcelona,<br />
Palma de Mallorca, Sagunto, Ceuta, Gibraltar, Bilbao,<br />
Las Palmas, Tenerife, Algeciras and Malaga.<br />
Domingo Fuentes + 34 617 454397<br />
Calle Juan Rejon no 32 - 6a Planta<br />
Las Palmas de Gran Canaria<br />
35008 Spain<br />
T + 34 928 469140 F + 34 928 470214<br />
E laspalmas@incargo.es<br />
www.incargo.es<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MID ATLANTIC | M 35<br />
JFM SHIPPING Lda<br />
Region Madeira<br />
~<br />
The company was founded in 1888 by Joao de Freitas<br />
Martins, Great-Grandfather of the present chairman,<br />
~<br />
Joao Welsh.<br />
As from August 5th, 2002, we are officially certified<br />
according to the European standards for Quality<br />
Management Systems - ISO 9001.2008.<br />
We offer a wide range of services; from Ship’s<br />
Agents, Shipchandler, Bunkering brokers, etc.,<br />
all the way up to Customs Clearances and even<br />
Crew Changes and Repatriations.<br />
Port Information<br />
Name of Port: Funchal<br />
Facilities: Water, Telephone<br />
VHF: Yacht communication channel 16/69<br />
Useful Information<br />
Accessibility by land / Distances: Santa Cruz 20km,<br />
Machico 25km, Camara de Lobos 10km, Ribeira<br />
Brava 30km, Porto Moniz 78km<br />
Airport Details / Distances: Aeroporto da Madeira<br />
(only one airport on the island) / Port 20km, City 20km<br />
Lino Ribeiro +351 965 010 153<br />
David Jardim +351 965 076 776<br />
Avenida do Mar, 15, Funchal<br />
Madeira Island 9000-054, Portugal<br />
T +351 291 239 003/4<br />
F +351 291 221 315<br />
E jfmshipping@jfmshipping.com<br />
www.jfmshipping.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
36 P | MID ATLANTIC<br />
AMUNDSEN MARINE SERVICES<br />
Region Portugal<br />
Port Information<br />
Name of Port: Cascais<br />
For Full Information on all Ports serviced by<br />
Amundsen Marine Services in Portugal, please visit<br />
our website www.amundsen.pt<br />
Facilities: Electricity, Water, Telephone,<br />
Dry Dock for vessels up to 170m x 22m<br />
VHF: Yacht communication channel 12<br />
Useful Information<br />
Places of interest: Numerous historic sites and<br />
a busy cultural agenda<br />
Airport Details / Distances: Lisbon LIS Domestic<br />
& International Aiport / Lisbon 5km, Cascais 25km<br />
Other company services: Our group of companies<br />
is involved both in the shipping industry as well as<br />
the Hospitality business and therefore can cater for<br />
all needs you may have both technically as well as<br />
to satisfy your Guests’ wishes.<br />
Paul Amundsen + 351 918 511 289<br />
Jose Prata + 351 918 118 727<br />
Rua Cesario Verde 244<br />
2750-657 Cascais, Portugal<br />
T +351 213 405 483<br />
F +351 213 405 489<br />
E amundsen@amundsen.pt<br />
www.amundsen.pt<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MID ATLANTIC | S 37<br />
Progesco Ship Agents & Repairs<br />
Region Spain<br />
Puerto Sherry Marina & Progesco Services<br />
welcomes you to the “sunny Puerto” in Cadiz Bay.<br />
Puerto Sherry is a unique Marina with a diverse<br />
range of services in a well known touristic location.<br />
Progesco is certified ISO 9001 and finances all of<br />
its clients in the Marina. Every client is totally assisted<br />
with ship chandlers or ship’s stores, provisions,<br />
marine electronics, transportation modes, excursions,<br />
afloat repairs and fast response On-The-Fly-Team.<br />
Port Information<br />
Name of Port: Puerto Sherry, Cadiz<br />
Port Co-ordinates: 036° 34’ 38 N / 006° 15’ 15 W<br />
Facilities: Hotel, pool, disco, paddle, water sports,<br />
chill out bar, restaurants, internet coffee bars,<br />
cultural ruins, flamenco shows, shopping, etc.<br />
VHF: Yacht communication channel 14<br />
Useful Information<br />
Places of interest: Cathedrals, Castles, ruins,<br />
national parks, wineries.<br />
Accessibility by land / Distances: Cadiz 26 Km<br />
- 39 min / Jerez 20 Km - 30 min / Sevilla 126 Km<br />
- 1h 30 min / Algeciras 113 Km - 1h 37 min.<br />
Airport Details / Distances: Jerez “La Parra” (XRY)<br />
27 km - 30 min / Seville (SVQ) 95 km - 60 min<br />
(European connections)<br />
Other company services: International<br />
Business & Trading Services, International<br />
Projects Feasibility, Cargo Customs<br />
Clearance, Police Inmigration Clearance,<br />
Cash to Master, Launch Services,<br />
Bunkering, Sewage Pumping Service,<br />
Warehousing, Laundry, etc.<br />
M +34 650 39 27 57 / +34 629 26 66 76<br />
Skype franchiesco<br />
Avda. Juan Melgarejo 18, Edif.<br />
Vistahermosa, PSM, Cadiz 11500, Spain<br />
T +34 956 85 58 51<br />
E progesco@progescospain.com<br />
www.progescospain.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
38 D | NORTHERN EUROPE<br />
T.R. SHIPPING DENMARK APS<br />
Region Denmark<br />
Denmark is the gateway to the Baltic Sea, ideal for<br />
yacht cruising. Copenhagen, the capital of Denmark,<br />
presently has a population of a little more than a half<br />
million people. It is the city in which the modern<br />
developments of the 20th century, far from spoiling<br />
the atmosphere of history and old-world charm, have<br />
been blended with the older buildings and monuments<br />
to form a thriving and harmonious environment.<br />
TR Shipping Denmark ApS is a solely authorized and<br />
dedicated agent to the yachting industry, offering a<br />
first-class service to Owners, Captains and Crew. We<br />
have a small devoted and professional team keeping<br />
a fantastic relationship with Port Authorities as well<br />
as with all kind of suppliers to the maritime industry<br />
around the country.<br />
Port Information<br />
Name of Port: Copenhagen<br />
Port Co-ordinates: 55°42 N, 12°37 E<br />
Facilities: Electricity (Pier 166), Water<br />
VHF: Yacht comm. channel 6, 8 & 77<br />
Useful Information<br />
Places of interest: Frederiksborg or Kronborg Castle,<br />
Lousiana Modern Art Museum<br />
Accessibility by land / Distances: Hamburg 4 hrs<br />
350km, Stockholm 6 hrs 600km<br />
Airport Details / Distances: Kastrup<br />
Airport Copenhagen International &<br />
Domestic Airport (CPH) / Port 16km<br />
Other company services: Invitation Letters,<br />
Freight Forwarding & Warehousing,<br />
Crew Changes, Shore Excursions,<br />
Private Car Transfers, Private Boat Hiring,<br />
Travel Arrangements & Ticketing<br />
For full information on all Ports<br />
serviced by TR Shipping Denmark APS<br />
visit www.trshipping.dk<br />
Anders Nodskov Pedersen<br />
M +45 40 31 64 10<br />
Pakhus 47, Sundkaj 7, 1st Floor,<br />
Copenhagen Freeport<br />
DK-2150 Nordhavn - Copenhagen<br />
Denmark<br />
T +45 70 20 62 10<br />
F +45 70 20 62 15<br />
E mail@trshipping.dk<br />
www.trshipping.dk<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
NORTHERN EUROPE | F 39<br />
C&C PORT AGENCY FINLAND OY LTD<br />
Region Finland<br />
Finland can best be described as the country in<br />
Europe that is at the roof of the world. It stretches<br />
from the Baltic Sea north to the Arctic Ocean and<br />
the Barents Sea and borders Russia to the east<br />
and Norway to the west. Helsinki, the modern and<br />
thriving capital of Finland, is at the southern end of<br />
the country, situated on the Gulf of Finland. It has a<br />
population of more than half a million people.<br />
For the cruising yacht, Helsinki is the ideal starting<br />
point for cruising through the Finnish lakes, to<br />
St Petersburg and to Tallin in Estonia. There are<br />
over 60,000 lakes in Finland many of which can be<br />
accessed through the Saiama Canal. This is an<br />
unforgettable cruise and is well worth investigating<br />
on behalf of charterers and owners who may be<br />
looking for that something different. Other interesting<br />
areas to visit are the port of Turku (otherwise<br />
known as Abo), and the island of Aaland at the<br />
entrance to the Gulf of Bothnia. Finland is a member<br />
of the European Union; the currency is the euro.<br />
Communications are good.<br />
C & C Port Agency Finland Oy Ltd in Helsinki is ideally<br />
placed to arrange your itinerary when visiting this<br />
part of the world.<br />
Port Information<br />
Name of Port: Helsinki<br />
For full information on all Finnish ports<br />
serviced by C & C Port Agency visit our<br />
website www.portagency.fi<br />
Facilities: Electricity depending on<br />
berth location, Water<br />
Useful Information<br />
Airport Details / Distances: Helsinki-<br />
Vantaa Airport / 15km City centre and Port<br />
Erik Blomberg +358 456 577 749<br />
Roland Forssell +358 400 445 159<br />
Alexey Ivanov +358 456 577 746<br />
Henry Fordin katu 5 c<br />
Helsinki 00150, Finland<br />
E helsinki@portagency.fi<br />
www.portagency.fi<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
40 g | NORTHERN EUROPE<br />
H.C. ROEVER MARITIME AGENCY<br />
Region Germany<br />
Established in 1856, the H.C.ROEVER Maritime Agency<br />
GmbH stands for a long tradition in the German<br />
Shipping Agency. The first documented assistance to<br />
Passengers dates from 1903. As Hamburg’s agency<br />
for the U.K.’s “Great Central Railway” H.C.ROEVER<br />
was responsible for daily arrivals and departures of<br />
the “boat trains” in Hamburg. Times of course have<br />
changed, but not the readiness of the H.C.ROEVER-<br />
Team to offer a dedicated first class service to their<br />
clients. H.C. ROEVER is based in Hamburg, however<br />
please visit our web site for all other ports serviced in<br />
the whole of Germany www.hcroever.de<br />
Do you intend to call at a German port?<br />
Please let us know your requirements<br />
Do you intend to build, convert, refit or repair a yacht<br />
in Germany? Our experienced team are ready and<br />
willing to assist during your time on site!<br />
Come to Hamburg and then discover the Baltic!<br />
Port Information<br />
Name of Port: Hamburg (berth: City Sporthafen)<br />
Port Co-ordinates: 53°32.6’ N, 009° 58.9’ E<br />
Facilities: Water, Garbage disposal<br />
Useful Information<br />
Accessibility by land / Distances:<br />
Berlin 350km / Luebeck 70km / Hanover 150km<br />
Airport Details / Distances: Hamburg<br />
Domestic & International Airport (HAM) /<br />
Port & City 10km<br />
Other company services: Customs<br />
and Immigration clearance, Supply of<br />
provisions, spares, etc., Crew service and<br />
travel arrangements, Medical assistance,<br />
Forwarding and courier service.<br />
Capt. Fernando Salgado<br />
Juergen von Hof, Felix Petersen<br />
Lucas Bracker<br />
Steintwietenhof 2<br />
20459 Hamburg, Germany<br />
T +49 40 450226-0<br />
F +49 40 450226-66<br />
E hamburg@hcroever.de<br />
www.hcroever.de<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
NORTHERN EUROPE | N 41<br />
T.R. SHIPPING A.S.<br />
Region Norway<br />
Photography: VISITOSLO<br />
Norway has been a popular yachting and cruise<br />
destination since 1882. With its wonderful capital city<br />
Oslo and the spectacular fjords, it is one of the most<br />
visited countries and ports in North Europe including<br />
The Baltic.<br />
Yachting in Norwegian waters is the ultimate<br />
yachting experience as Mother Nature has been<br />
generous to the Norwegian people. The fjords<br />
are many and 67,000 islands and skerries make it<br />
possible to cruise in calm waters. To visit Norway by<br />
yacht, combined with shore excursions, is probably<br />
the best way to see our beautiful country.<br />
The yachts sail all the way into the fjords, and<br />
thereafter you can also experience the dramatic<br />
changes in the scenery by coach and rail etc. Most<br />
yachting people enjoy taking part in many wellorganized<br />
shore excursions.<br />
Port Information<br />
Name of Port: Oslo, Norway<br />
Facilities: Εlectricity, Water, Telephone<br />
Useful Information<br />
Accessibility by land / Distances: Copenhagen<br />
& Stockholm 6 hrs by car<br />
Airport Details / Distances: Oslo Airport<br />
Gardermoen Domestic & International<br />
(OSL) / Oslo - Oslo Airport 49km, Bergen -<br />
Bergen Airport 32km<br />
Other company services: Any requested<br />
For full information on all Ports<br />
serviced by TR Shipping AS Norway visit<br />
www.trshipping.no<br />
Paal Kjelsrud +47 22 477 000<br />
Roar Gjertsen +47 22 477 000<br />
Rosenkrantzgate 7<br />
Oslo N-0159, Norway<br />
E mail@trshipping.no<br />
www.trshipping.no<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
42 S | NORTHERN EUROPE<br />
T.R. Shipping Sweden AB<br />
Region Sweden<br />
T.R. Shipping Sweden AB welcomes you to the Baltic<br />
cruise region, Sweden and to Stockholm! The two<br />
Swedish coastlines are completely different from<br />
each other and provide the visitor with two equally<br />
unique experiences. Stockholm, on the Swedish<br />
east coast, is the capital of Sweden, but is nicknamed<br />
“the Capital of Scandinavia” or “Beauty on Water”,<br />
both equally true! Enclosed by its world famous<br />
archipelago, Stockholm is really surrounded both<br />
by water and by beauty. The city combines the<br />
17 century architecture in the oldest parts of the city,<br />
“Old town”, with all of the characteristics of a modern,<br />
metropolitan capital, including first class dining,<br />
shopping, art and culture. T.R. Shipping Sweden have<br />
a long and genuine experience from servicing yachts<br />
visiting Sweden and the Baltic region. We can assist<br />
you with all traditional port agency services and also<br />
with excursions, tours and all type of arrangements<br />
for your guests. Please visit our website for more<br />
information about Stockholm, Sweden and the<br />
Baltic region.<br />
Port Information Name of Port: Stockholm<br />
Facilities: Electricity, Water / VHF: 12<br />
Useful Information<br />
Places of interest: The Vasa Museum,<br />
The Stockholm archipelago, The Photographic<br />
museum, City Hall, Old town, inner lake Mälaren<br />
Accessibility by land / Distances:<br />
Uppsala approx. 100 km, Gothenburg<br />
approx 500 km, Malmö approx 650 km.<br />
Airport Details / Distances: Arlanda (ARN)<br />
International Airport / Port Stockholm<br />
45 km, Bromma (BMA) International Airport<br />
/ Port Stockholm 10 km.<br />
Other company services: Crew change,<br />
Shore excursions, Private car / limousine<br />
arrangements, Contacts with private<br />
resorts and marinas in the area, Itinerary<br />
planning for Sweden and the entire<br />
Scandinavian area.<br />
Peter Kjellin M +46 709 373 122<br />
Mim Persson-Malmström<br />
M +46 709 373 110<br />
Frihamnsgatan 13<br />
Stockholm 115 56<br />
Sweden<br />
E mail@trshipping.se<br />
www.trshipping.se<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | C 43<br />
BWA YACHTING CROATIA<br />
Region Croatia<br />
For those who enjoy history, nature and great<br />
cruising grounds, there is no better place than<br />
Croatia. With over 1,000 islands and islets, most<br />
well-conserved and uninhabited, the area provides<br />
ecologically clean waters that offer great swimming,<br />
scuba and snorkelling.<br />
BWA Yachting in Croatia was the first nationwide<br />
agency in the country dedicated to the superyacht<br />
industry. With headquarters in Lugano, Switzerland<br />
BWA Yachting is the international leader in complete<br />
yacht agency services. Other <strong>AYSS</strong> BWA members<br />
are situated in St Maarten - Caribbean, Newport -<br />
Rhode Island and Croatia. BWA Yachting also<br />
provides services in Italy and Greece through its<br />
Associate Partners: Luise Associates, JLT Yacht<br />
Agency and A1 Yacht Trade Consortium.<br />
For full details of all ports serviced by BWA Yachting<br />
visit our web site www.bwayachting.com<br />
Port Information<br />
Name of Port: Gruz<br />
Port Co-ordinates: 42°39,44 N, 018°05,2 E<br />
Facilities: Electricity, Water, Telephone, Old oil and<br />
garbage disposal, Sludge water disposal<br />
Useful Information<br />
Places of interest: Old Town<br />
Accessibility by land / Distances:<br />
Dubrovnik 3km<br />
Airport Details / Distances: Dubrovnik<br />
International Airport (DBK) / Port 25km,<br />
City 22km<br />
Dorijan Dujmic +385 98 313 822<br />
Nazorova 3, Opatija<br />
51410, Croatia<br />
E croatia@bwayachting.com<br />
www.bwayachting.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
44 E | MEDITERRANEAN<br />
FELIX MARITIME AGENCY<br />
Region Egypt<br />
We are one of the largest professional recruiting<br />
agencies worldwide using the most up-to-date<br />
communications and global network of manpower<br />
tracking; we can offer you a guarantee of high-quality<br />
transiting through the Suez Canal. We can locate and<br />
deliver the necessary staff to meet your personnel<br />
needs at moments’ notice.<br />
We represent ship owners / charters / operators and<br />
render their vessels reliable and efficient to ensure<br />
smooth operations during canal transit or calls at<br />
Egyptian ports all 24 hours to safeguard their interest<br />
at the various local authorities as well as:<br />
For Felix Maritime Agency quality means satisfying<br />
the customers ‘ requirements and expectations.<br />
The ISO 9001:2000 Certification of our quality system<br />
contributes to reaching these objectives.<br />
Port Information<br />
Name of Port: Port Said<br />
For full information and list of other ports and<br />
services please visit our website www.felixagency.net<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Port Said 67<br />
Useful Information<br />
Places of interest: Sharm El Sheikh,<br />
Hurghada, Marsa Alam, Safaga<br />
Airport Details / Distances: Cairo<br />
Domestic & International Airport (CAI) /<br />
PortSaid 180km, Port Suez 170km<br />
Other company services: Tourism,<br />
Organise trip & Air Booking<br />
Mohamed Nagib Latif +20 1222 119 365<br />
Mohamed Mostafa +20 1006 836 831<br />
Palace Tower 1, Palestine &<br />
Al-Salam St, 2nd Floor No. 5.<br />
Port Said 42599, Egypt<br />
T +2 0663 333 132 F +2 0663 333 510<br />
E felix@felix-eg.com<br />
www.felix-eg.com<br />
www.felixagency.net<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | F 45<br />
ATL MEDITERRANEE<br />
Region France<br />
Our company is located in Marseille, conveniently<br />
situated next to the port area and local shipyards.<br />
ATL, has over the past 10 years, developed a fully<br />
professional personal service to yachts calling<br />
at Marseille, including all refit requirements.<br />
Please call us for any assistance.<br />
Though Marseille is not yet known as a tourist<br />
destination for yachts, we can nevertheless offer<br />
a full range of first-class superior services to cover<br />
all requirements by Guests, Captain and Crew.<br />
Services available: berthing, port clearance, customs<br />
assistance for temporary admission, sanitation<br />
certificate, deliveries on board for incoming spare<br />
parts (including customs process), full medical<br />
assistance, visas, car renting (including limousines),<br />
accommodation facilities, shipchandling, bank<br />
service, touring organisation, shore excursions,<br />
provisioning, fresh water supply, bunkering, duty<br />
free if full requirements fulfilled, garbage and sludge<br />
removal, laundry, freight forwarding, packing,<br />
transport, personal effects removal, storage capacity.<br />
Port Information<br />
Name of Port: Marseilles<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht communication channel 12<br />
commercial port, 9 leisure port<br />
Useful Information<br />
Other company services: Renting cars,<br />
Medical assistance, Visas, Tours, Deliveries<br />
on board, Watch-keeping, Event tickets.<br />
Captain Christian Cuadra<br />
+ 33 (0)660 419 191<br />
Anne Cuadra + 33 (0)660 419 186<br />
ATL Mediterranee 9 Rue du Laos<br />
Marseille 13015, France<br />
E atl-med@wanadoo.fr<br />
www.atl-med.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
46 f | MEDITERRANEAN<br />
CATALANO SHIPPING SERVICES<br />
Region France<br />
Established since 2007 and situated on famous<br />
La Croisette in Cannes, walking distance from Old<br />
Port and Port Canto, CSS Cannes offers first class<br />
assistance to yachts with a full range of services<br />
provided: Berth Arrangements, Port Concierge,<br />
Custom and Immigration Clearance, Bunkering,<br />
Flower Arrangements, International Shipments,<br />
Logistics, Medical Assistance, Mail box, Bank Services,<br />
Harbour Authorities Assistance and Provisioning.<br />
The team in Cannes: Manager/Yacht Agent - Manuel<br />
Sposito. Yacht Agent- Mathieu Desnoues. Accountant:<br />
Frederic Vincent. Assistant Accountant: Marine<br />
Martinez. Tomaso Moreno shares his time between<br />
our Monaco and Cannes offices. Our friendly and<br />
Multilingual team (English, French, Spanish and<br />
Italian) are always on hand to offer any assistance you<br />
require within the yachting industry. Contact us for all<br />
information and assistance regarding your application<br />
for the major conferences held in the Port of Cannes<br />
(Mipim, Film Festival, Mipcom and Duty Free). For<br />
Full Information on all Ports serviced by Catalano<br />
Shipping Services visit www.catalanoshipping.com<br />
Port Information<br />
Name of Port: Cannes Old Port, Port Canto<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Cannes Old Port VHF 12, Port Canto VHF 9<br />
Useful Information<br />
Places of interest: Antibes old city, St Paul de Vence,<br />
Mougins old village, le Var area vineyards, museums.<br />
Accessibility by land / Distances:<br />
Antibes 10km, Nice 25km, Monaco 55km,<br />
Saint-Tropez 80km<br />
Airport Details / Distances: (NCE) Nice<br />
International Airport / Port of Cannes<br />
25km, Antibes 10km, Monaco 30km.<br />
Cannes Mandelieu Private flights only<br />
/ Port of Cannes 5km, Antibes 15km,<br />
Monaco 60km<br />
Other company services: Full<br />
Concierge Service<br />
Tomaso Moreno +33 684 622 082<br />
Manuel Sposito +33 617 394 262<br />
Catalano Shipping Services Sarl<br />
Villa Lucior - 12 Rue Bertrand Lépine<br />
06400 Cannes, France<br />
E cannes@catalanoshipping.com<br />
www.catalanoshipping.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | G 47<br />
M.H. BLAND & CO.<br />
Region Gibraltar<br />
Involved in shipping since 1810, the Agency<br />
department of M.H. Bland has the experience, local<br />
knowledge and backing of a local organisation which<br />
extends a very high level of service to the mariner<br />
visiting Gibraltar - particularly important considering<br />
the special requirements of superyachts.<br />
The agency department attends to the requirements<br />
of a large number of luxury cruise liners and<br />
superyachts calling at Gibraltar. As a member of the<br />
Multiport Ship Agency Network, the company has<br />
passed the network’s stringent annual, financial and<br />
professional assessments.<br />
For full information on all Ports serviced by MH Bland<br />
visit www.mhbland.com<br />
Port Information<br />
Name of Port: Gibraltar<br />
Port Co-ordinates: 36°09N, 5°20W<br />
Facilities: Electricity, Water, Telephone, Garbage<br />
disposal, Dirty oil<br />
VHF: Yacht communication channel 16/12, 71<br />
Useful Information<br />
Places of interest: Upper Rock Nature Reserve,<br />
Europa Point, Museum, Shopping Experience<br />
Accessibility by land / Distances: Malaga<br />
140km - 90min, Jerez 150km - 90min,<br />
Port Puerto Banus 110km - 60min<br />
Airport Details / Distances: Gibraltar<br />
International Airport (GIB) 2km / Malaga<br />
International Airport (AGP) 140km<br />
Steven Barea Port Operations Manager<br />
Ian Penfold Director<br />
Cloister Building, Market Lane<br />
Gibraltar<br />
Τ+35 020 012 777 24hrs<br />
M +35 058 283 000, +35 057 575 000<br />
E agency.gibraltar@mhbland.com<br />
F +35 020 071 608 www.mhbland.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
48 I | MEDITERRANEAN<br />
ALL SERVICES SRL<br />
Region Italy<br />
All Services, a well established brokerage house<br />
and M.Y.B.A. member, has been assisting yachts<br />
in the Mediterranean for the last 30 years. Our<br />
objectives are simple, i.e. to prevent and/or resolve<br />
all those problems that yachts encounter during their<br />
summer cruising, leaving the yachts personnel free<br />
to look after their guests, knowing that All Services<br />
is handling all their needs. Being a registered Ship<br />
Agent we are authorized to act for the Captains<br />
and their crew for co-ordination of port bookings<br />
(special relationships with the port authorities<br />
in all Mediterranean sea gives you the greatest<br />
possibility of getting a berth where and when you<br />
want it) bunkering, provisioning, wines and flower<br />
arrangements, as well as guided tours, limousines,<br />
helicopters, arrangements of Airline, Train and Ferry<br />
tickets, cellphones, technicians, spares, custom<br />
clearance and many other services.<br />
Port Information<br />
Name of Port: Portosole<br />
Port Co-ordinates: WP3 43°48’,98 N 07°47’,24 E<br />
Facilities: Electricity, Water, Telephone, Security<br />
VHF: Yacht communication channel 9<br />
Useful Information<br />
Places of interest: Close to all the major<br />
places of interest on Cote D’Azur.<br />
Accessibility by land / Distances: Monaco<br />
40km - 30mins, Cannes 91km - 1hr<br />
15mins, St. Tropez 169km - 2hrs, Portofino<br />
187km - 2hrs 30mins<br />
Airport Details / Distances: NCE Nice<br />
International - 60km, GOA Genoa<br />
International - 140km, ALL Albenga<br />
Domestic -60km<br />
Dott. Sartore Alessandro +39 3485151260<br />
Vivien Goldsmith / Xenia Cafasso<br />
+0184 533 533<br />
Via Del Castillo, 17 Portosole,<br />
18038 Sanremo, Italy<br />
E alex@as1980.com<br />
www.as1980.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | I 49<br />
JLT YACHT AGENCY VENICE<br />
Region Italy<br />
JLT Yacht Agency is the leading marine agency<br />
for yachts calling on Venice and the Italian Adriatic.<br />
The agency was established in 2000, and after<br />
tremendous growth in yacht traffic, the company<br />
has expanded its service points along the coast. For<br />
full information on all Ports serviced by JLT, please<br />
visit www.jlt.it. JLT Yacht Agency is the only agency<br />
in Venice solely dedicated to the yachting industry<br />
and has a highly experienced staff which provides<br />
an around the clock high quality service. With our<br />
well established suppliers, technicians and local<br />
professionals, JLT provides efficient service to all our<br />
customers, no matter the type or size of the vessel.<br />
JLT is an Associate Partner of BWA Yachting,<br />
international leader in complete yacht agency<br />
services throughout the Mediterranean.<br />
Port Information<br />
Name of Port: Venice<br />
Port Co-ordinates: 45° 26’ N, 12° 20’ E<br />
Facilities: Water, ISPS Port Facilities, Electricity<br />
available in sοme berths<br />
VHF: Yacht communication channel 13<br />
Useful Information<br />
Places of interest: Venice & the Islands of the Lagoon<br />
Accessibility by land / Distances:<br />
Venice - Trieste 170km - 1,5 hrs<br />
Venice - Ancona 380km - 4 hrs<br />
Airport Details / Distances: Venice<br />
Tessera Marco Polo VCE International<br />
Airport / Venice 14km, 20 mins<br />
Other company services: Itinerary<br />
Planning, Emergency/First Aid Assistance,<br />
Bank Transactions, Tailor-made Tours<br />
and Excursions, Onboard Entertainment,<br />
Events Organization, Laundry & Carpet<br />
Cleaning, Tailor, Flower Arrangements,<br />
Billing upon Yacht Departure<br />
Caterina Oliviero +39 348 910 6519<br />
S. Marta, P. Franco, Fabbr. 17<br />
Venice 30123, Italy<br />
E venice@jlt.it<br />
www.jlt.it<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
50 I | MEDITERRANEAN<br />
LUISE ASSOCIATES SRL<br />
Region Italy<br />
Luise Associates provides a wide range of services<br />
to our customers in a timely and efficient manner,<br />
thanks to our highly professional and competent<br />
personnel, our comprehensive knowledge of local<br />
resources, our extensive network throughout<br />
Italy and last, but certainly not least, our extreme<br />
competitiveness with regards to our costs. We offer<br />
complete and all-encompassing assistance, 24 hours<br />
a day, 7 days a week. Our main target is to provide<br />
attentive customer service in a professional and<br />
efficient manner, and at a fair price; this is the secret<br />
of our great success.<br />
For full Information on all Ports Serviced by<br />
Luise Associates SRL please visit our<br />
website www.luise.com<br />
Port Information<br />
Name of Port: Marina Molo Luise, Mergellina Naples<br />
Port Co-ordinates: 40°49’ 63N, 14°13’ 53E<br />
Facilities: Electricity, Water, Telephone, WiFi<br />
VHF: Yacht communication channel 9<br />
Useful Information<br />
Places of interest: Naples city centre, Pompeii,<br />
Hercoaneum, Museums, Caserta Kings palace.<br />
Airport Details / Distances: CPO<br />
Capodichino Naples Int’l Airport<br />
/ Port 6km, City 6km<br />
Other company services: Registered<br />
yacht and ship agency, Provisioning<br />
/ High class catering.<br />
Francesco Luise +39 081 96 333 96<br />
Massimo Luise +39 337 97 43 15<br />
13, via F. Caracciolo<br />
Naples 80122, Italy<br />
E luise@luise.com<br />
www.luise.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | I 51<br />
PESTO Sea Group Yacht Agents<br />
Region Italy<br />
Pesto Sea Group is one of the most experienced<br />
European yacht and ship agencies offering first class<br />
services both at sea and ashore.<br />
Today the Group has expanded its network in order<br />
to offer to Yachts and Super-Yachts the best quality<br />
service when cruising around the Med. You can count<br />
on our direct assistance from our central office in<br />
Genoa. For full information on all other Ports serviced<br />
by Pesto Sea Group Yacht Agents you can visit our<br />
website www.pestoseagroup.com<br />
Our structured and cohesive Group, composed of<br />
seven different and highly specialized companies,<br />
is able to offer 360° assistance and services, such as<br />
berth booking and the most competitive prices when<br />
dealing with bunkering and provisioning all around<br />
the Mediterranean Sea.<br />
Port Information<br />
Name of Port: Marina Molo Vecchio Genoa<br />
Port Co-ordinates: 44°24’,58 N 08°55’,53 E<br />
Facilities: Electricity, Water, Telephone,<br />
Wi Fi Internet connection, Parking<br />
VHF: Yacht communication channel 71<br />
Useful Information<br />
Places of interest: Genoa and Portofino<br />
Airport Details / Distances: GOA<br />
International Airport / Port Marina Molo<br />
Vecchio 10km, City 10km<br />
Max or Fabio Pesto<br />
Calata Molo Vecchio Mod. 3<br />
Genova 16128, Italy<br />
Genoa T + 39 010 2701 305<br />
F + 39 010 2701 400<br />
E genova@pestoseagroup.com<br />
www.pestoseagroup.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
52 I | MEDITERRANEAN<br />
VERSILIA SUPPLY SERVICE<br />
Region Italy<br />
Viareggio is the home of Italian yacht construction,<br />
with most of the major yacht builders, engineering<br />
companies and suppliers within walking distance<br />
of our offices.<br />
Viareggio is perfectly situated in Tuscany for<br />
sightseeing trips to such beautiful places as the<br />
walled city of Lucca and to Pisa with its famous<br />
Leaning Tower. Whilst Florence, Siena and the whole<br />
Chianti region is easily accessible.<br />
VSS was established by Giuliano Tomei in 1985.<br />
It first operated as a marine and provisioning supplier<br />
for merchant and cruise vessels. The company<br />
continued to trade in this demanding area of the<br />
commercial market, supplying large orders to tight<br />
schedules until 1989, when Tullio Valfre joined the<br />
company and moved it into the super-yacht market.<br />
Port Information<br />
Name of Port: Viareggio<br />
For Full Information of all Ports serviced by Versilia<br />
Supply Services visit our website www.versilia.it<br />
Facilities: Εlectricity, Water, Telephone<br />
Pisa 22km, Chianti area 110km<br />
Airport Details / Distances: Pisa<br />
International Airport (PSA) / Port 22km<br />
Giuliano Tomei +39 0584 387 461<br />
Paolo Cei +39 0584 387 495<br />
Roberto Tedeschi +39 338 9174485<br />
Via Coppino 423<br />
Viareggio 55049, Italy<br />
F +39 0584 388145<br />
E info@versilia.it<br />
www.versilia.it<br />
Useful Information<br />
Accessibility by land / Distances: Florence 90km,<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | M 53<br />
KIRTON & CO LTD<br />
Region Malta<br />
Port Information<br />
Name of Port: All Local Marinas For full Information<br />
on all Ports serviced by Kirton & Co Ltd visit our<br />
website www.kirton.com.mt or contact on<br />
operations@kirton.com.mt<br />
Port Co-ordinates: Valletta: 35° 53’.24” N, 14° 30’.29” E,<br />
Vittoriosa: 35° 53’31” N, 14° 31’6” E / Marsamxetto:<br />
35° 54’06” N, 14° 30’29” E<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht comm. channel 23 (Agent) /<br />
12 & 16 (Port Control)<br />
Useful Information<br />
Places of interest: Valletta, Mdina, Marsaxlokk,<br />
Sliema, Tarxien, Zurrieq, Vittoriosa, Gozo<br />
Accessibility by land / Distances: Valletta 0.5km<br />
- 1 min, Marsamxetto 2.5km - 15 mins,<br />
Vittoriosa 3km - 20 mins<br />
Airport Details / Distances: MLA International /<br />
Valletta 8km - 20 min, Marsamxetto 8km - 20 min,<br />
Vittoriosa 4km - 12 min<br />
Other company services: Travel Agency, Laundry<br />
& Dry Cleaning Service, Trash Disposal, Repairs<br />
Afloat and on the hard, Electrical & Mechanical<br />
Contractors, Bottles Gas, Customs Clearance,<br />
Shipping and Forwarding of Spares, Mobile Phone<br />
Rental, Secretarial facilities, Upholstery contractors,<br />
Duty Free Alcohol & Cigarettes, Duty Free<br />
Bunkering and Lube Oils, Guided Tours,<br />
Company Formation and yacht registration<br />
under the Malta Flag, Hairdressing<br />
services on board, Massage services on<br />
board, Beauty Therapist facilities on board,<br />
Doctor attendance on board, Medical<br />
services available on 24 hours basis,<br />
Personal Body Guard Service, VIP meet<br />
& greet service at airport or port.<br />
Philip Grech +356 9949 3331<br />
Nicholas Grech +356 9949 3584<br />
18/19, Europa Centre, John Lopez St.,<br />
Floriana FRN 1400, Malta<br />
E operations@kirton.com.mt<br />
www.kirton.com.mt<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
54 M | MEDITERRANEAN<br />
Melita Marine Group<br />
Region Malta<br />
Melita Marine Group is committed to providing<br />
unparalled excellence in maritime services and<br />
facilities in Malta with its base at the centre of the<br />
Mediterranean. The Group offers its services of<br />
total refit and repairs, including management, yacht<br />
painting applications, yacht brokerage, yacht charter,<br />
agency, customs clearance, bunkering and duty<br />
free supplies to clients wishing for a partner able to<br />
guarantee a first class service at all times.<br />
“I believe that the whole team at Melita Marine has<br />
a restless mind in ensuring customer satisfaction”<br />
Mr. Pierre Balzan – Melita Marine Group<br />
Port Information<br />
Name of Port: Gozo Marina (Harbour Management Ltd.)<br />
Port Co-ordinates: 36’01’31.52”N, 14’18’08.78”E<br />
VHF: Yacht communication channel 13<br />
Useful Information<br />
Places of interest: Valletta, Gozo, Comino, Sliema,<br />
Mdina, fishing village of Marsaxlokk. Museum of<br />
Archaeology, Museum of Roman Antiquities,<br />
War Museum, Megalithic temples, Catacombs,<br />
Churches, Cathedrals and Forts.<br />
Accessibility by land / Distances: Valletta 10min,<br />
Grand Harbour Marina 15min, Manoel<br />
Island Marina 15min<br />
Airport Details / Distances: Malta<br />
International Airport, Luqa / 5.5km from<br />
Melita ShipYard.<br />
Other company services: Full Yard<br />
facilities, MTU Distributors, AWLGRIP<br />
Distributors<br />
201 The Strand, Gzira, GZR1023, Malta<br />
T +35 621 330 964 / +35 621 330 982<br />
24 hour T +35 699 493 706<br />
E Info@melitamarinegroup.net<br />
www.melitamarinegroup.net<br />
Facebook melitamarinegroup<br />
Skype pierre.balzan-melitamarine<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | M 55<br />
CATALANO SHIPPING SERVICES<br />
Region Monaco<br />
Catalano Shipping Services has now been<br />
in operation for over 10 years.<br />
Trusted within the shipping and yachting industry,<br />
we offer personal attention and responsiveness to<br />
our customers through a qualified team and a deep<br />
maritime culture. We are proud to offer you the very<br />
best and most dedicated service available on the<br />
market for all the needs of a yacht or ship’s call,<br />
both for port and shore handling operations<br />
with maximum efficiency.<br />
For Full Information on all Ports Serviced by Catalano<br />
Shipping Services visit www.catalanoshipping.com<br />
Port Information<br />
Name of Port: Monaco<br />
Facilities: Electricity, Water, Telephone, Wi Fi,<br />
Cable TV, Parking<br />
VHF: Yacht communication channel 12<br />
Useful Information<br />
Places of interest: Monaco<br />
Accessibility by land / Distances: Nice 25km<br />
Airport Details / Distances: (NCE) Nice International /<br />
Port 25km, City 25km<br />
Tomaso Moreno +33 684 622 082<br />
Laurent Certaldi +33 607 501 884<br />
Mark Ravnholt +33 643 913 191<br />
Le Panorama Bloc C/D<br />
57 rue Grimaldi<br />
98000, Monaco<br />
E info@catalanoshipping.com<br />
www.catalanoshipping.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
56 M | MEDITERRANEAN<br />
MATHEZ MONACO INTERNATIONAL<br />
Region Monaco<br />
Monaco is one of the most attractive destinations<br />
in the world. Our Principality is an ideal venue for<br />
the Superyacht Racing Business. It is a perfect<br />
place to plunge into the paradise of luxury, prestige<br />
and dreams. Buried in verdure, skyscrapers<br />
are combined with fancy villas and architectural<br />
masterpieces. In this exceptional location where<br />
mountains meet the sea, picturesque gardens and<br />
mild weather make it simply unforgettable. Monaco<br />
is an ideal venue for Yacht racing, and annually hosts<br />
the internationally acclaimed Monaco Yacht Show.<br />
Thanks to our experience and know-how of the<br />
industry MATHEZ MONACO INTERNATIONAL has<br />
dedicated an entire department to Yachting called<br />
MATHEZ MONACO MARINE SOLUTIONS which allows<br />
us to manage every aspect of shore support.<br />
Our policy: “Where your needs begin, our services<br />
take over”.<br />
For full information on all Ports serviced by Mathez<br />
Monaco International (MMCI) visit www.mmci.mc<br />
Port Information<br />
Port Co-ordinates: 43°44’6’’N, 7°25’28’’E<br />
VHF: Yacht communication channel 12<br />
Useful Information<br />
Places of interest: Prince castle, Casino,<br />
Grand Prix F1, Cathedral, Museums,<br />
Shore excursions, Bars, Shops<br />
Accessibility by land / Distances:<br />
Genoa 179km, Nice 16.7km,<br />
Cannes 51.6km, St. Tropez 130km<br />
Airport Details / Distances: (NCE) Nice<br />
International Airport / Port 20km<br />
Gwenaëlle Roux +336 15 98 33 28<br />
E groux@mmci.mc<br />
Stade Louis II, 19 Avenue des Castelans<br />
Monaco 98000, Principality of Monaco<br />
T +377 93 10 13 30 F +377 93 10 13 31<br />
E yachting@mmci.mc<br />
www.mmci.mc<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | M 57<br />
BWA YACHTING MONTENEGRO<br />
Region Montenegro<br />
Ideally situated at the entrance of the Adriatic,<br />
Montenegro is the best location to start or end<br />
a trip in the Adriatic and Ionian Seas. With relaxed<br />
charter regulations, a state of the art marina under<br />
development, three international airports in the<br />
vicinity and being one of the last places in the Med<br />
where duty free fuel is available to yachts regardless<br />
of type of registry, Montenegro is quickly becoming<br />
a yachting hub. BWA Montenegro office is based in<br />
Porto Montenegro and offers complete services in<br />
all Montenegrin ports including sale of duty free fuel.<br />
With Mediterranean headquarters in Lugano,<br />
Switzerland and Caribbean headquarters in<br />
St. Maarten, BWA Yachting is worldwide leader<br />
in concierge and marine agency services to<br />
the super yacht industry.<br />
For more information on other locations where<br />
BWA operates please visit us on the web at<br />
www.bwayachting.com<br />
Port Information<br />
Name of Port: Porto Montenegro (Tivat)<br />
Port Co-ordinates: 18 ο 41.33’E 42 ο 26.03’N<br />
Facilities: Kotor - Water, Garbage disposal / Porto<br />
Montenegro - Water, Garbage disposal, Electricity<br />
Useful Information<br />
Places of interest: Kotor Old Town, Perast,<br />
Our Lady of the Rock island, Sveti Stefan,<br />
Budva, Porto Montenegro marina, Old<br />
Town Bar, Cetinje, Njegusi, Canyon of Tara<br />
River, Durmitor Lakes, Ostrog Monastery<br />
Accessibility by land / Distances:<br />
Podgorica 100km, Bar 54km, Kotor 7km,<br />
Dubrovnik 120km<br />
Airport Details / Distances:<br />
Tivat International Airport (TIV) 5km,<br />
Podgorica International Airport (TGD) 90km,<br />
Dubrovnik International Airport (DBV) 80km<br />
Ms. Jasna Krstic +382 (0)69 024 327<br />
Obala b.b., Porto Montenegro<br />
85 320 Tivat, Montenegro<br />
E montenegro@bwayachting.com<br />
www.bwayachting.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
58 S | MEDITERRANEAN<br />
ESTELA SHIPPING BARCELONA, S.L.<br />
Region Spain<br />
Experienced people within ESTELA SHIPPING<br />
BARCELONA, S.L. pride themselves on the level of<br />
professionalism they deliver from their offices<br />
in Barcelona and Palma de Mallorca.<br />
The Company’s reputation has been built on<br />
achieving standards of services which are<br />
dependable, efficient and represent excellent value<br />
for money. As a full service yacht agency Estela<br />
Shipping Barcelona S.L can assist their clients in<br />
all important yacht matters such as port bookings,<br />
provisioning, fuel & lube oil supplies and logistics.<br />
For full information on all Ports serviced by<br />
ESTELA SHIPPING BARCELONA, S.L.<br />
visit www.estelashipping.com<br />
Port Information<br />
Name of Port: Barcelona<br />
Port Co-ordinates: 41°20 N, 02°10 E<br />
Useful Information<br />
Places of interest: Gothic quarter, Cathedral, Gaudi<br />
monuments, Picasso, Mirό museums<br />
Accessibility by land / Distances: Tarragona 100km<br />
by train TGV 40 minutes, Valencia 400km by train<br />
3 hrs, Madrid 600km by train (TGV) 2.45 hrs,<br />
Palma Mallorca by plane 30 minutes<br />
Airport Details / Distances: Barcelona BCN<br />
International Airport / 10 km from the<br />
port, Girona International Airport 100 km<br />
from Barcelona, Reus International Airport<br />
130 km from Barcelona, Barcelona Port<br />
to airport 10km<br />
Other company services: Yacht Agency,<br />
Courier Services, Cash to the Master,<br />
Consultancy and Surveying, Transport &<br />
Logistics, Fuel & Lube - Oil Broker.<br />
Miguel Arcos + 34 600 504 924<br />
Javier Aradillas + 34 934 853 869<br />
Operations + 34 650 395 113<br />
C/ Buenaventura Muñoz 15<br />
Entresuelo 4, 08018 Barcelona, Spain<br />
E barcelona@estelashipping.com<br />
www.superyachts.agency<br />
www.estelashipping.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | S 59<br />
ESTELA SHIPPING PALMA, S.A.<br />
Region Spain<br />
Make your life easier!<br />
Full Service Yacht Agency, Port Booking,<br />
Yacht Tour Operator, Fuel & Lube Oil Broker,<br />
Wsc First Aid & Rescue Improvement, Car Rental<br />
In the Balearics since 1850, Estela Shipping<br />
emphasizes on close customer relationships<br />
combined with high quality yacht support services,<br />
with the objective to offer crew and owners the<br />
best experience.<br />
Port Information<br />
Name of Port: Mallorca Port<br />
Port Co-ordinates: 4 o 8’2 E, 39 o 50’ N<br />
Facilities: Εlectricity, Water, Telephone, any other<br />
services required<br />
VHF: Ports CH14/16, Pilot CH9<br />
Useful Information<br />
Places of interest: Old Town, Cathedral, Bellver<br />
Castle, Arab Baths, The Caves of Drach, Beaches,<br />
Cape Formentor.<br />
Airport Details / Distances: Palma De Mallorca<br />
International Airport (PMI) / Port 15km, City 8km<br />
Other company services: : Immigration formalities,<br />
Cash to Master, Courier services, Accommodation<br />
and Flight booking, Consultancy &<br />
Surveying, Transport & Logistics,<br />
Provisioning, SHIPPING AGENTS.<br />
Miguel +34 600 504 924<br />
Yacht Department<br />
Francesco +34 638 816 803<br />
Petra +34 619 655 955<br />
Avenida Gabriel Roca 37, Local C -<br />
07014 Palma de Mallorca, Spain<br />
T +34 971 722 532 F +34 971 711 526<br />
E mallorca@estelashipping.com<br />
www.superyachts.agency<br />
www.estelashipping.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
60 S | MEDITERRANEAN<br />
STRAIT SUPERYACHT SERVICES SL<br />
Region Spain<br />
In keeping with the name given to it in ancient times,<br />
Ceuta, as one of the two Pillars of Hercules situated<br />
as a gateway between the Mediterranean Sea and<br />
the Atlantic Ocean, has been a bastion in the provision<br />
of facilties to shipping since earliest of times,<br />
with bunkering being one of its prime and most<br />
consistent services.<br />
Strait Superyacht Services SL is situated in Ceuta,<br />
which, under special jurisdiction, is a completely Duty<br />
Free port with no VAT applicable a/o taxes on MGO<br />
supplied at our own pier with guaranteed berthing<br />
upon arrival. Among others services SSS offers<br />
through the Shipping Agency branch (INCARGO sl) A<br />
to Z assistance, slops removal, luboil delivery, fresh<br />
and frozen provisions, crew change, security and any<br />
other services a superyacht could require.<br />
Port Information<br />
Name of Port: Ceuta<br />
Facilities: Electricity, Water, Telephone, Crew Change,<br />
Slops Removal, Cash to Master, Luboils etc.<br />
Useful Information<br />
Places of interest: Excursions in Morocco<br />
Accessibility by land / Distances: Tetouan,<br />
Tangiers 50km<br />
Airport Details / Distances: Malaga,<br />
Gibraltar Domestic & International Airport<br />
Paolo Palomba<br />
+34 922 168 063<br />
Alcalde Sanchez Prados 6, 1F<br />
Ceuta 51001, Spain<br />
E ppalomba@incargo.es<br />
www.incargo.es<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | T 61<br />
S&D TUNISIA SARL<br />
Region Tunisia<br />
A 1200 km sandy shoreline and well sheltered<br />
ports and marinas make Tunisia an ideal cruising<br />
destination. Places of interest include the picturesque<br />
rock formations in Tabarka, the ancient city of<br />
Carthage and the deserts to the South. Markets in all<br />
cities around the ports are plentiful in fresh produce,<br />
spices, herbs and, of course, the vast variety of fish<br />
and sea food that Tunisia is famed for.<br />
S&D Tunisia is a brand of S&D Yachts established in<br />
1976 in Malta. The friendly and experienced team in<br />
Tunisia are committed to customer service. They are<br />
able to offer services in the top Marinas; for full list<br />
visit web site www.tunisiayacht.com. These include<br />
customs formalities, visas for crew and guests,<br />
fresh provisioning, duty free fuel and lube oils, travel<br />
arrangements, excursions and guided tours,<br />
chauffeur service and car hire, Golf arrangements,<br />
Hotel and Hammam reservations.<br />
Port Information<br />
Name of Port: Bizerte<br />
For full information on all Ports serviced by S & D<br />
Yachts please visit our website www.tunisiayacht.com<br />
Port Co-ordinates: Bizerte: 37° 16’ 26” N, 9° 52’ 54” E,<br />
Sidi Bou Said 36° 52’ N, 10° 22’ E, Hammamet: 36° 22’<br />
15” N, 10° 32’ 49” E<br />
Facilities: Electricity, Water, Duty free fuel,<br />
Agency services<br />
Useful Information<br />
Places of interest: Carthage, Bardo,<br />
Hammamet, Desert<br />
Airport Details / Distances:<br />
Tunis Carthage International Airport /<br />
Port 120km<br />
Mark Darmanin Kissaun<br />
+35 699 493 834<br />
Peter Fiorini Lowell +35 699 495 315<br />
S&D Yachts Tunisia SARL,<br />
Rue De La Plage, Bizerte 7000, Tunisia<br />
E mdk@sdyachts.com<br />
www.tunisiayacht.com<br />
www.sdyachts.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
62 T | MEDITERRANEAN<br />
GINO YACHTING ANTALYA<br />
Region Turkey<br />
20 minutes from International Antalya Airport.<br />
Antalya is one of the most important tourism centres<br />
with its boulevards lined with palm trees, castle<br />
penetralia which keeps its traditional architecture in<br />
the city centre, very-well maintained marinas and<br />
large-scale tourism investments as well as its natural<br />
& historical beauties.<br />
Gino Yachting was established in 1973 as the first<br />
yachting agency in Turkey. Gino Yachting handles your<br />
customs formalities with such speed and efficiency that<br />
you are almost unaware of having entered a foreign<br />
country. Our motto is always SERVICE. We have offices<br />
in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye<br />
and Antalya which facilitate smooth passage for all our<br />
customers along the Turkish coast. Our offices are open<br />
seven days a week through summer and winter.<br />
24 hour a day services include: Yacht Formalities<br />
- Berthing - Provisioning (any product including<br />
live lobsters and daily fish) - All kinds of technical<br />
service - Emergency breakdown service - Duty Free<br />
Fuel - Spare Parts Assistance - Helicopter & Private<br />
Jet formalities and rental - VIP Service, Professional<br />
bodyguard and special security programs - Onboard<br />
entertainment - On board medical assistance -<br />
Consultancy.<br />
Please have no doubts at all, we will be<br />
able to arrange anything that you could<br />
possibly require.<br />
Charlie Erdal Topal<br />
Kazim Sren<br />
Celebi Marina<br />
07050 Antalya, Turkey<br />
T + 902 524 125 220<br />
F + 902 524 122 066<br />
24 hrs + 905 322 321 617<br />
24 hrs + 905 322 321 616<br />
E info@ginogroup.com<br />
www.ginogroup.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | T 63<br />
GINO YACHTING BODRUM<br />
Region Turkey<br />
30 minutes from International Bodrum Airport. Bodrum,<br />
the ancient Halicarnassus, is an extremely popular<br />
resort. Bodrum is famous for its nightlife and bohemian<br />
atmosphere, and was also the site of the tomb of<br />
Mausolos, one of the seven wonders of the ancient<br />
world. The castle of St. Peter, built by the knights of St.<br />
John, houses the Museum of Underwater Archaeology,<br />
reputedly the best in the entire Mediterranean area.<br />
Gino Yachting was established in 1973 as the first<br />
yachting agency in Turkey. Gino Yachting handles your<br />
customs formalities with such speed and efficiency that<br />
you are almost unaware of having entered a foreign<br />
country. Our motto is always SERVICE. We have offices<br />
in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye<br />
and Antalya which facilitate smooth passage for all our<br />
customers along the Turkish coast. Our offices are open<br />
seven days a week through summer and winter.<br />
24 hour a day services include: Yacht Formalities<br />
- Berthing - Provisioning (any product including<br />
live lobsters and daily fish) - All kinds of technical<br />
service - Emergency breakdown service - Duty Free<br />
Fuel - Spare Parts Assistance - Helicopter & Private<br />
Jet formalities and rental - VIP Service, Professional<br />
bodyguard and special security programs - Onboard<br />
entertainment - On board medical assistance -<br />
Consultancy. Please have no doubts at all,<br />
we will be able to arrange anything that you<br />
could possibly require.<br />
Charlie Erdal Topal<br />
Kazim Sren<br />
Neyzen Teyfik Cad. No 212<br />
48400 Bodrum, Turkey<br />
T + 902 523 162 166<br />
F + 902 523 165 026<br />
24 hrs + 905 322 321 617<br />
24 hrs + 905 322 321 616<br />
E info@ginogroup.com<br />
www.ginogroup.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
64 T | MEDITERRANEAN<br />
GINO YACHTING FETHIYE/GÖCEK<br />
Region Turkey<br />
Göcek is 20 minutes from Dalaman Airport. This<br />
popular village has grown over the past years into<br />
a popular centre for yachting. Despite its growth it<br />
has managed to keep its distinctive Turkish village<br />
atmosphere.<br />
Gino Yachting was established in 1973 as the first<br />
yachting agency in Turkey. Gino Yachting handles<br />
your customs formalities with such speed and<br />
efficiency that you are almost unaware of having<br />
entered a foreign country. Our motto is always<br />
SERVICE. We have offices in Istanbul, Kusadasi,<br />
Bodrum, Marmaris, Gocek/Fethiye and Antalya which<br />
facilitate smooth passage for all our customers along<br />
the Turkish coast. Our offices are open seven days a<br />
week through summer and winter.<br />
24 hour a day services include: Yacht Formalities<br />
- Berthing - Provisioning (any product including<br />
live lobsters and daily fish) - All kinds of technical<br />
service - Emergency breakdown service - Duty Free<br />
Fuel - Spare Parts Assistance - Helicopter & Private<br />
Jet formalities and rental - VIP Service, Professional<br />
bodyguard and special security programs - Onboard<br />
entertainment - On board medical assistance -<br />
Consultancy.<br />
Please have no doubts at all, we will be<br />
able to arrange anything that you could<br />
possibly require.<br />
Charlie Erdal Topal<br />
Kazim Sren<br />
Skopea Marina<br />
4310 Göcek - Fethiye, Turkey<br />
T + 902 526 451 084<br />
F + 902 526 451 118<br />
24 hrs + 905 322 321 617<br />
24 hrs + 905 322 321 616<br />
E info@ginogroup.com<br />
www.ginogroup.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | T 65<br />
GINO YACHTING ISTANBUL<br />
Region Turkey<br />
Istanbul is one of the most exciting, cosmopolitan<br />
cities in the world. Man has inhabited this crossroads<br />
between two continents (Europe & Asia) since the<br />
beginning of recorded time, and the city has grown<br />
in fascination over the centuries. History records the<br />
first formal habitation as a thriving metropolis during<br />
the Byzantine period, and the city was the famous<br />
Constantinople under the Ottoman Sultans.<br />
Gino Yachting was established in 1973 as the first<br />
yachting agency in Turkey. Gino Yachting handles your<br />
customs formalities with such speed and efficiency that<br />
you are almost unaware of having entered a foreign<br />
country. Our motto is always SERVICE. We have offices<br />
in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye<br />
and Antalya which facilitate smooth passage for all our<br />
customers along the Turkish coast. Our offices are open<br />
seven days a week through summer and winter.<br />
24 hour a day services include: Yacht Formalities -<br />
Berthing - Provisioning (any product including live<br />
lobsters and daily fish) - All kinds of technical service -<br />
Emergency breakdown service - Duty Free Fuel - Spare<br />
Parts Assistance - Helicopter & Private Jet formalities<br />
and rental - VIP Service, Professional bodyguard and<br />
special security programs - Onboard entertainment -<br />
On board medical assistance - Consultancy.<br />
Please have no doubts at all, we will be<br />
able to arrange anything that you could<br />
possibly require.<br />
Charlie Erdal Topal<br />
Kazim Sren<br />
Atakoy Marina<br />
34158 Istanbul, Turkey<br />
T + 902 126 612 730<br />
F + 902 126 617 727<br />
24 hrs + 905 322 321 617<br />
24 hrs + 905 322 321 616<br />
E info@ginogroup.com<br />
www.ginogroup.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
66 T | MEDITERRANEAN<br />
GINO YACHTING KUSADASI<br />
Region Turkey<br />
Kusadasi is 45 minutes from Izmir International<br />
Airport. It is an excellent town for shopping and is<br />
just a few miles from the ancient Roman capital of<br />
Ephesus. An impressive archaeological site, Ephesus<br />
also contains one of the seven wonders of the ancient<br />
world, the temple of Artemis. Kusadasi has a modern<br />
yacht marina, many first class hotels, restaurants<br />
and a ‘caravanserai’, which has been converted into a<br />
hotel and restaurant.<br />
Gino Yachting was established in 1973 as the first<br />
yachting agency in Turkey. Gino Yachting handles your<br />
customs formalities with such speed and efficiency that<br />
you are almost unaware of having entered a foreign<br />
country. Our motto is always SERVICE. We have offices<br />
in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye<br />
and Antalya which facilitate smooth passage for all our<br />
customers along the Turkish coast. Our offices are open<br />
seven days a week through summer and winter.<br />
24 hour a day services include: Yacht Formalities<br />
- Berthing - Provisioning (any product including<br />
live lobsters and daily fish) - All kinds of technical<br />
service - Emergency breakdown service - Duty Free<br />
Fuel - Spare Parts Assistance - Helicopter & Private<br />
Jet formalities and rental - VIP Service, Professional<br />
bodyguard and special security programs - Onboard<br />
entertainment - On board medical<br />
assistance - Consultancy. Please have no<br />
doubts at all, we will be able to arrange<br />
anything that you could possibly require.<br />
Charlie Erdal Topal<br />
Kazim Sren<br />
Atatürk Cad. No. 102 Setur Marina<br />
09400, Kusadasi, Turkey<br />
T + 902 566 181 481<br />
F + 902 524 122 066<br />
24 hrs + 905 322 321 617<br />
24 hrs + 905 322 321 616<br />
E info@ginogroup.com<br />
www.ginogroup.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
MEDITERRANEAN | T 67<br />
GINO YACHTING MARMARIS<br />
Region Turkey<br />
75 minutes from International Dalaman Airport.<br />
Marmaris which has also served many civilizations<br />
from BC 1200 keeps its value in the international<br />
yachting area with its special position as well as its<br />
natural beauty and history. With its excellent marinas<br />
and wonderful weather Marmaris is a great choice<br />
for Yachtsmen for 12 months a year.<br />
Gino Yachting was established in 1973 as the first<br />
yachting agency in Turkey. Gino Yachting handles your<br />
customs formalities with such speed and efficiency that<br />
you are almost unaware of having entered a foreign<br />
country. Our motto is always SERVICE. We have offices<br />
in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye<br />
and Antalya which facilitate smooth passage for all our<br />
customers along the Turkish coast. Our offices are open<br />
seven days a week through summer and winter.<br />
24 hour a day services include: Yacht Formalities -<br />
Berthing - Provisioning (any product including live<br />
lobsters and daily fish) - All kinds of technical service -<br />
Emergency breakdown service - Duty Free Fuel - Spare<br />
Parts Assistance - Helicopter & Private Jet formalities<br />
and rental - VIP Service, Professional bodyguard and<br />
special security programs - Onboard entertainment -<br />
On board medical assistance - Consultancy.<br />
Please have no doubts at all, we will be<br />
able to arrange anything that you could<br />
possibly require.<br />
Charlie Erdal Topal<br />
Kazim Sren<br />
Netsel Marina<br />
4700 Marmaris, Turkey<br />
T + 902 524 125 220<br />
F + 902 524 122 066<br />
24 hrs + 905 322 321 617<br />
24 hrs + 905 322 321 616<br />
E info@ginogroup.com<br />
www.ginogroup.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
68 H | Africa, Asia & Indian Ocean<br />
Asia Yacht Services Limited<br />
Region Hong Kong<br />
Welcome to Hong Kong, where East truly meets<br />
West.Asia Yacht Services has become the leading<br />
yacht services company in Hong Kong, offering a full<br />
range of services and maintaining close contact with<br />
Marine Department. Our multi cultural team has a<br />
healthy “can - do“ attitude and knows how to look<br />
after - almost - every need of the owners and crews<br />
of visiting yachts including cruising permits. Apart<br />
from the most exciting natural harbour, Hong Kong’s<br />
256 islands provide great cruising grounds. Our<br />
services are focused on port formalities, mooring,<br />
bunkering, yacht management, crew placement,<br />
refits, provisioning, transport arrangements for<br />
crews, owners and yachts shipped in or out of Asia.<br />
We are proud to be able to assist you in getting your<br />
job lists done within the time frame set. Moreover,<br />
Hong Kong being a logistics and tax free hub makes<br />
it easy to get parts shipped to. We operate in close<br />
collaboration with our reliable colleagues spread<br />
around the China Sea (China, Thailand,Vietnam,<br />
Singapore, Philippines,Taiwan, Malaysia, Indonesia).<br />
Port Information<br />
Name of Port: Hong Kong “Gold Coast Marina”<br />
Port Co-ordinates: 22’.2” N 114’10’’E<br />
Facilities: Electricity, water, telephone, internet,<br />
Specialists Superyacht shipyard, regular int. ship<br />
transport vessels, shopping next door, tennis, pool,<br />
hotel, hospital, most convenient and cheapest public<br />
transport to airport and central. Crew’s favorite stop over<br />
VHF: Yacht communication channel 72<br />
Useful Information<br />
Places of interest: Many tourist attractions<br />
Accessibility by land / Distances:<br />
Shenzhen 40km, Guangzhou 120km<br />
Airport Details / Distances:<br />
HKG international Airport<br />
Other company services: Yacht Brokerage,<br />
Yacht Charter, itineraries throughout<br />
the China Sea, assisted by local agency<br />
associates experts, financial Services.<br />
Gold Coast Yacht & Country Club<br />
1 Castle Peak Road, Hong Kong<br />
T +852 28150404<br />
E Bart.kimman@asiayachtservies.com<br />
charmian@asiayachtservices.com<br />
sytske.kimman@asiayachtservices.com<br />
www.asiayachtservices.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
Africa, Asia & Indian Ocean | I 69<br />
SEA WAIF<br />
Region India<br />
Port Information<br />
Name of Port: Mumbai<br />
Port Co-ordinates: 18’ 55”.0 N, 72’ 50”.5 E<br />
Facilities: Εlectricity, Water, Telephone, Dry Docking<br />
and Repair<br />
VHF: Yacht communication channel 12 & 16<br />
Useful Information<br />
Places of interest: Mumbai, Goa, Agra, Jaipur, Hampi<br />
Allepy, Cochin, Lakshdweep Island, A & N island<br />
Accessibility by land / Distances: Goa 8 hrs - 600km,<br />
New Dellhi 20 hrs - 1700km<br />
Airport Details / Distances: Mumbai International<br />
Airport (BOM), Goa International Airport (GOI) / 600km<br />
far by road, Port 15km Airport is in middle of city<br />
Other company services: Yacht Retro-fitment and<br />
major, Repair/refit, Yacht paint products, SIKA<br />
products, OBM and Jest Ski repair and service,<br />
Tender hire. We provide our services at any port in<br />
India including Lakshdweep Island and A & N Island<br />
including Island visit permits.<br />
Mr. Aashim Mongia<br />
T + 912 222 831 495 / 228 561 27<br />
M + 919 820 130 940<br />
E aashim@westcoastmarine.co.in<br />
Mr. Jitendra Rami<br />
T + 912 222 023 090<br />
M + 919 820 369 980<br />
E rami@westcoastmarine.co.in<br />
Colabaworkshop Bldg, Lala Nigam<br />
Raod, Jamshedji Bunder, Colaba<br />
Mumbai 400005, India<br />
F +912 222 829 602<br />
E info@westcoastmarine.co.in<br />
www.westcoastmarine.co.in<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
70 I | Africa, Asia & Indian Ocean<br />
Asia Pacific Superyachts<br />
Region Indonesia<br />
Asia Pacific Superyachts Indonesia brings together<br />
many years of experience with top quality service<br />
to make sure our clients enjoy the wonders Indonesia<br />
has to offer.<br />
Straddling the equator, Indonesia provides yearround<br />
diverse cruising. Our coverage is throughout<br />
the archipelago and our experience is second<br />
to none. We will provide not only all the paperwork<br />
and cruising permits, fresh provisions (freighted<br />
throughout the archipelago), quality clean fuel<br />
and spares but we can also provide local guides<br />
and either on board or shadow security to make<br />
your Indonesian cruise a spectacular, hassle-free<br />
experience for both guests and crew.<br />
No demand is too difficult for us. We can arrange<br />
everything from world-class golf, to private helicopter<br />
charters to game fishing all within the reach<br />
of one simple phone call.<br />
APSY Indonesia is the most established company<br />
specializing in super yachts over 25m and<br />
is the leading company in successfully organizing<br />
helicopter permits for our clients.<br />
Port Information<br />
Name of Port: Various - please contact us<br />
for best Port of Entry.<br />
Facilities: Electricity, water, telephone.<br />
VHF: 23 (International)<br />
Useful Information<br />
Airport Details / Distances: Ngurah Rai,<br />
Bali / International Airport / Port 15 km<br />
/ City10 km<br />
Richard Lofthouse M +62 811 3400 668<br />
E richard@asia-pacific-superyachts.com<br />
Thomas Taatjes M +62 811 3867 322<br />
E thomas@asia-pacific-superyachtsindonesia.com<br />
Kompleks Perkantoran,<br />
Simpang Siur Square Blok D2,<br />
Jalan Setiabudi, Kuta, Bali, Indonesia<br />
T/F +62 36175 9723<br />
www.asia-pacific-superyachts.com<br />
www.asia-pacific-superyachts.com/<br />
location/indonesia/index.html<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
Africa, Asia & Indian Ocean | I 71<br />
The Lighthouse Consultancy<br />
Region Indonesia<br />
The Lighthouse Consultancy’s dedicated team has<br />
been planning, supporting and leading cruises across<br />
Indonesia for over a decade. The country’s 17,000+<br />
islands offer visiting yachts incredible scenic and<br />
cultural adventures, over a cruising area similar<br />
in size to mainland USA. With two main cruising<br />
grounds, the Komodo National Park and the Raja<br />
Ampat Islands, and four or five other smaller cruising<br />
grounds, multiple cruises or multiple visits are<br />
almost a necessity to really experience all Indonesia<br />
has to offer.<br />
The Lighthouse Consultancy leads yacht Captains and<br />
Management through the document procurement<br />
process, itinerary planning, guides the cruises<br />
and also coordinates the provisioning of vessels<br />
throughout the archipelago. The team also offers<br />
private jet and helicopter services, essentially<br />
providing 360° support to visiting superyachts.<br />
Indonesia can seem complicated, and some cruising<br />
grounds are remote, but the experience of the<br />
Lighthouse team will help ensure that the focus<br />
of the Captain and crew on any visiting yacht, is not<br />
on the logistical challenges, but rather on guest<br />
experience and their enjoyment of the wonders<br />
of the country.<br />
Port Information<br />
Best infrastructure is at the Port of Benoa,<br />
on the island of Bali. However, multiple ports across<br />
the country service the different cruising<br />
grounds.<br />
Useful Information<br />
Other company services: Itinerary<br />
Planning, Dive Guides, Cruising Guides,<br />
Cultural Lecturers, Provisioning Services,<br />
Helicopter / Jet Charter, Visa Assistance,<br />
Support Vessels.<br />
Andy Shorten +62 (0)81 338 732 764<br />
PT Konsultan Menara Api<br />
Jl. By Pass Sanur No. 149<br />
Komplek Pertokoan Niaga 5 - 6 Sanur<br />
Sanur 80223, Bali, Indonesia<br />
Τ +62 (0)361 289 587<br />
E info@thelighthouseconsultancy.com<br />
Skype andy.shorten<br />
www.thelighthouseconsultancy.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
72 M | Africa, Asia & Indian Ocean<br />
ASIA PACIFIC SUPERYACHTS<br />
Region Maldives<br />
Asia Pacific Superyachts has been operating as<br />
professional yacht agents for ten years and served<br />
hundreds of clients in the beautiful waters of the<br />
Maldives. We at Asia Pacific Superyachts are ready<br />
to help, 24 hours a day, 7 days a week with a fast,<br />
efficient and reliable service. We operate from all<br />
three main ports offering bunkering, provisions, port<br />
clearance, cruising permits, dive guides, ship stores<br />
clearing, delivery services, speed boat and seaplane<br />
hire for transfers, hotel and resort bookings, airline<br />
tickets, special assistance from airport on arrival for<br />
the guest/crew, and full private jet aircraft handling<br />
provisions are included in our regular services.<br />
Our team understand the importance of your time<br />
and offer you the advantage of a high quality service<br />
with local knowledge, to help your voyage.<br />
Port Information<br />
Name of Port: Male<br />
For Full Information on All Ports serviced by Asia<br />
Pacific Superyachts Maldives, please visit web site<br />
www.asia-pacific-superyachts.com<br />
Port Co-ordinates: Male port: 04 10.00N 073 32.00E<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht communication channel 14, 10 for port<br />
Useful Information<br />
Places of interest: Resorts, Historical<br />
places, Diving & Snorkeling Sites, Surfing<br />
Sites, Big Game fishing, Beaches<br />
Airport Details / Distances: (VRMM) Male<br />
International Airport / Port 10km, City 10km<br />
Mohamed Hameed M +960 777 6884<br />
Level 1 , M. Magenta, Fareedhee<br />
magu, Male, Republic of Maldives<br />
T +960 332 9240 F +960 332 9241<br />
E mohamed@asia-pacificsuperyachts.com<br />
www.asia-pacific-superyachts.com<br />
Skype maldseal<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
Africa, Asia & Indian Ocean | M 73<br />
Maldives Yacht Support Pvt Ltd<br />
Region Maldives<br />
Maldives, a beguiling array of islands randomly<br />
scattered in the Indian Ocean making apace to<br />
the highest rated popular luxury destinations,<br />
these islands with no doubt has the silkiest waters<br />
to cruise across in one of those dream vessels.<br />
Maldives yacht cruises take place in the northern<br />
hemisphere’s winter, the same time as the<br />
Caribbean, and proves to be a very interesting<br />
and exotic alternative to this traditional location.<br />
The Maldives provisions luxury holiday makers<br />
with a wonderful climate, superb beaches which at<br />
times are referred as best in the world, and amazing<br />
caves, lagoons and smooth waves for the perfect<br />
yacht cruise.<br />
Port Information<br />
Name of Port: Male’, H. A. Uligan,<br />
H. Dh Kulhudhuffushi, S. Hithadhoo<br />
Port Co-ordinates: Male’ - 04.10.5N, 073 30.5E<br />
H. A. Uligan - 7.0833°N, 72.9278°E<br />
H. Dh Kulhudhuffushi - 06°37.50N, 073°04.00E<br />
Hithadhoo - 00°37.90N, 073°06.65E<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht communication channel 10, 16<br />
Useful Information<br />
Places of interest:<br />
www.visitmaldives.com<br />
www.alphamaldives.com<br />
Airport Details / Distances: Ibrahim<br />
Nasir (VRMM) International Airport<br />
Abdulla Waheed M +960 779 5257(24h)<br />
Manoj RPM M +960 792 2525(24h)<br />
H. Jazeera Building 7th Floor,<br />
Boduthakurufaanu Magu Male,<br />
20077 Maldives<br />
T +960 300 2536 F +960 300 2535<br />
E info@maldivesyachtsupport.com<br />
www.maldivesyachtsupport.com<br />
Skype maldivesyachtsupport<br />
Facebook MvYachtSupport<br />
Twitter @MvYachtsupport<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
74 S | Africa, Asia & Indian Ocean<br />
HUNT DELTEL & CO LTD<br />
Region Seychelles<br />
Port Information<br />
Name of Port: Eden Island Marina, Port Victoria<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht communication channel 10<br />
Useful Information<br />
Places of interest: Mahe Island: Botanical Garden<br />
• Jardin Du Roi • Kreol Institute • Mission • Tea<br />
Plantation • Kenwyn House • Morne Blanc National<br />
Park • Marine Parks • Intendance Beach • Beau Vallon<br />
Beach • Anse Major. Praslin Island: Vallee De Mai •<br />
Anse Lazio • Curieuse Island • Visit other inner islands<br />
Accessibility by land / Distances: City 7km<br />
Airport Details / Distances: Seychelles Domestic<br />
Inter Island Airport & Seychelles International Airport<br />
(SEZ) / Port 7km<br />
Other company services: DHL Courier Services,<br />
Liner Services, Tuna - Reefer Vessel Operations,<br />
Cruise Line Representations, Super Yacht<br />
Support, Stevedoring, Logistical Support, P&I Club<br />
Representation, Marine Claim Settling, Airfreight,<br />
Freight Forwarding & Clearing, Vehicle Distributor,<br />
Marine & Leisure Services, Trademark & Patent<br />
Registrations.<br />
For Full Information on all Ports serviced<br />
by Hunt Deltel & Co Ltd visit web site<br />
www.huntdeltel.com<br />
Christophe Houareau<br />
T +248 251 3475 / +248 438 0300<br />
F +248 422 5367<br />
Eden Island Marina, Mahe, Seychelles<br />
E shipping@huntdeltel.com<br />
www.huntdeltel.com<br />
www.edenislandmarina.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
Africa, Asia & Indian Ocean | S 75<br />
ASIA PACIFIC SUPERYACHTS<br />
Region Singapore<br />
Singapore is a natural stop for mega yachts due to its<br />
strategic location in the heart of South East Asia.<br />
It has the marinas and dock space for all yachts.<br />
It also has the service and support infrastructure<br />
to support today’s Mega Yachts with most of the<br />
common brands having regional offices here it is an<br />
excellent place to stop over for maintenance and refit<br />
work. Singapore is a relatively crime free country and<br />
does not have severe weather. It also offers a wide<br />
variety of entertainment options with hundreds of<br />
F&B outlets, two new integrated resorts coming on<br />
line in the near future, F1 racing in September and<br />
much more.<br />
Asia Pacific Superyachts is well placed to service<br />
your needs while here, with 23 years of on the ground<br />
experience in the Singapore marine repair industry<br />
we know how to get it done. With our APS network<br />
throughout the region we are able to support you<br />
from the beginning to the end of your Asia experience<br />
from the Indian Ocean to the Pacific.<br />
Port Information<br />
Name of Port: Singapore / Raffles Marina Limited<br />
Port Co-ordinates: 1 o 20N, 103 o 38.22 E<br />
Facilities: Electricity, Water, Telephone, WiFi<br />
VHF: Yacht communication channel 77<br />
Useful Information<br />
www.uniquely-singapore.com<br />
www.visitsingapore.com<br />
Accessibility by land / Distances: Kuala<br />
Lumpur about 500 km<br />
Airport Details / Distances: SIN<br />
International / Port + - 60km, City + - 500km<br />
Scott Walker M +659 179 8754<br />
10 Tuas West Drive, Raffles Marina<br />
Singapore 638404<br />
T +656 869 1813 F +656 869 1814<br />
E scott@asia-pacific-superyachts.com<br />
www.asia-pacific-superyachts.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
76 S | Africa, Asia & Indian Ocean<br />
DEL SHIPPING & TRADING<br />
Region South Africa<br />
South Africa’s premier ports serve a host of<br />
commercial and non commercial traffic plying<br />
between east and west. Both ports offer all<br />
essential services including repairs, bunkering<br />
and provisioning. International airports allow for<br />
trouble free crew and guest transfers. The diverse<br />
climates within the country offer from Tropical to<br />
Mediterranean and both cities are classed as<br />
premier holiday destinations, offering a diverse<br />
mix of cultures, hotels, beaches, wine and<br />
big game viewing.<br />
Del Shipping acts for both superyachts and<br />
commercial vessels and offers a dedicated and<br />
professional 24 hour service to our clients.<br />
For more information on our services please see our<br />
website. We welcome the superyachts to this new<br />
destination. Recent callers were: Boo Too, Celandine,<br />
Cheshire Cat, Constance, Drumbeat, Enterprise,<br />
Le Kir Royal, Meduse, Obsession 11, Octopus, Pangaea,<br />
Pink Gin, Planeta Azul, Rising Sun, Seljm, Shandor,<br />
Shenandoah, Tatoosh.<br />
Port Information<br />
Name of Port: Durban<br />
Port Co-ordinates: 29 o 52’07, 31 o 02’07<br />
Facilities: Electricity, Water, Telephone, Bunkers,<br />
Repairs, Docking<br />
VHF: Yacht communication channel - Port Control<br />
Only 9/16 - No VHF Allowed in SA by agents<br />
Useful Information<br />
Places of interest: World class private<br />
game parks, Drakensburg Mountains,<br />
Wine Region<br />
Airport Details / Distances: King Shaka<br />
International airport (formally Durban<br />
Int)- 40km from city / port, Cape Town<br />
International airport - 22km from city / port<br />
Other company services: VIP Security,<br />
Specialised tours, Crew transfers, Car rental<br />
David Elton T +27 82 564 2600<br />
Arlo Poole T +27 79 493 0832<br />
Delhouse, 84 7th Avenue<br />
Berea, Durban 4001<br />
T +2731 303 8000<br />
F +27 31 303 8004/5<br />
E delships@iafrica.com<br />
www.delships.co.za<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
Africa, Asia & Indian Ocean | T 77<br />
ASIA PACIFIC SUPERYACHTS PHUKET<br />
Region Thailand<br />
The Phuket office of Asia Pacific Superyachts has<br />
over 20 years combined experience in the superyacht<br />
industry, we have a very special relationship with<br />
Customs, immigration and the harbour department;<br />
the impossible can sometimes be achieved.<br />
Superyachts of various sizes have been coming to<br />
Phuket for over 15 years, in the early days facilities<br />
were limited, now the island boasts three marinas<br />
where superyachts can berth, more marinas are<br />
going to be built as the island develops to cater for<br />
more high net worth individuals. Phuket has become<br />
a major destination for yachts which are visiting<br />
the Indian Ocean, yachts are basing themselves in<br />
Phuket for the season and then cruising areas like<br />
Myanmar (Burma) - we can arrange for all permits<br />
and visas on arrival for this undiscovered area, The<br />
Andaman Islands (India) and beyond.<br />
We also organize the Asia Superyacht Rendezvous<br />
(the fun Superyachts Regatta) in December. For more<br />
details visit www.asia-superyacht-rendezvous.com<br />
Port Information<br />
Name of Port: Phuket<br />
Port Co-ordinates: 08 o 04’075 N, 98 o 26’739E<br />
Facilities: Electricity, Water, Telephone<br />
VHF: Yacht communication channel 68<br />
Useful Information<br />
Airport Details / Distances: Phuket<br />
International Airport (HKT)<br />
Gordon Fernandes T +66(0)819 796 320<br />
Asia Pacific Superyachts Co Ltd -<br />
Phuket, Thailand<br />
86/24 Prabaramee Road, Patong<br />
Kathu, Phuket, Thailand 83150<br />
E gordon@asia-pacific-superyachts.<br />
com<br />
jojo@asia-pacific-superyachts.com<br />
www.asia-pacific-superyachts.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
78 U | Africa, Asia & Indian Ocean<br />
JLS YACHT & CHARTER<br />
SERVICE COMPANY<br />
Region United Arab Emirates<br />
Doing Business (DBA) as “The Yacht & Charter<br />
Service Company”. Based in the centre of the United<br />
Arab Emirates and in the heart of the Middle East we<br />
service all major marinas & service areas on both<br />
UAE coast lines. It’s an ideal location for round the<br />
world yachts and boats looking to explore the Indian<br />
Ocean / Arab Peninsula & Gulf waters. The Yacht and<br />
Charter Service Company was established over<br />
17 years ago. We believe we provide an excellent<br />
winter base or stop over for those adventurous<br />
explorers wishing to visit the Middle East. We handle<br />
over 85% of all “Foreign Flag” yachts entering the<br />
Gulf region. Our expertise is superyachts &<br />
pleasure craft - we are yacht captains and know the<br />
requirements of a busy yacht life. Let our multilingual,<br />
uniformed, experienced and dedicated staff<br />
attend to your every need.<br />
Port Information<br />
Name of Port: Local Marinas<br />
Port Co-ordinates: 55°.16’E 25°.15’N<br />
Facilities: Electricity, Water,<br />
we supply all services at all Marinas<br />
VHF: GSM only<br />
Useful Information<br />
Accessibility by land / Distances: Muscat 360km,<br />
Abu Dhabi 160km, Doha 200km, Bahrain 300km<br />
Airport Details / Distances: Dubai International<br />
Airport / Jumeirah 30km, City: Dubai 10km<br />
Other company services: RYA School,<br />
Yacht Deliveries, Management, Crew<br />
Placement, Shipping & Logistic<br />
Worldwide, Charter, Yacht Registration,<br />
Port Agency.<br />
Capt. S. Corbett T +971 50 553 3562<br />
Joseph B. Aquino T +971 50 247 5968<br />
Rm. 906 Sheikha Noora Bldg.<br />
Tecom, Dubai, U.A.E.<br />
T +971 4 447 0782 F +971 4 447 0783<br />
24hrs + 971 50 5533562<br />
E info@yachtandcharterdubai.com<br />
www.yachtandcharterdubai.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
Africa, Asia & Indian Ocean | U 79<br />
Kanoo Yacht<br />
Region United Arab Emirates<br />
Operating under the brand name “Kanoo Yachts” we<br />
have dedicated a team of people who are experienced<br />
in dealing with the requirements of Super Yachts.<br />
We are also a preferred agent, appointed to provide<br />
port agency services for foreign Super yachts<br />
attending the annual Abu Dhabi Formula 1 Grand<br />
Prix. The key to our success and sustainability over<br />
the past 10 decades has been our integrity and<br />
transparency in the services to our clients.<br />
Our professional team of staff are committed to<br />
meet the ever changing demands of our clientele,<br />
irrespective of their requirements.<br />
The United Arab Emirates (UAE) is an ideal winter<br />
home for Super yachts looking forward to move<br />
out of the Mediterranean at the end of the yachting<br />
season. The UAE gets a good six months of ideal<br />
weather to explore the Arabian Peninsula and<br />
is also a good stopover point for Super yachts<br />
transiting to the Maldives along the Indian Ocean.<br />
Port Information<br />
Name of Port: Local Marinas<br />
Add line For Full Information on all Ports serviced<br />
by Kanoo yacht visit www.kanooshipping.com<br />
VHF: Abu Dhabi / Dubai Channel 69<br />
Useful Information<br />
Places of interest: Burj Kahlifa, Dubai Mall dancing<br />
fountain, Sir Baniays Island, Desert Safaris, Jabel Hafit<br />
mountain & Zoo Al Ain, Mountain hiking<br />
in Ras Al Khaimah<br />
Accessibility by land / Distances: Abu<br />
Dhabi 150 km / Ras Al Kahimah 90 km<br />
Airport Details / Distances: Abu Dhabi<br />
International Airport (AUH) - Port 40km<br />
- City 35km / Dubai International Airport<br />
(DXB) - Port 15km - City 10km<br />
Other company services: Port agency,<br />
Liner shipping agency, International<br />
freight forwarding & logistics<br />
Shihabdin Gulabdin T +971 50 454 6609<br />
John Drinkwater T +971 50 624 6739<br />
Aloka Mendis T +971 50 8183639<br />
P.O. Box 290<br />
KhalidBinAlWalid St, Bur Dubai,<br />
Dubai, United Arab Emirates<br />
E ksa.servmgr@kanoo.ae<br />
www.kanooshipping.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
80 A | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS<br />
CARTER MARINE AGENCIES<br />
Region Australia<br />
For over 13 years, CMA has guaranteed a<br />
comprehensive, professional, & confidential agency<br />
service to many satisfied superyachts large & small.<br />
With in-house Marine Engineer assistance and<br />
now CMA Chef Assist, provisioning by a qualified<br />
yacht chef, CMA offers the whole package to make<br />
every yacht’s stay effortless and memorable.<br />
Cairns is the gateway to the Great Barrier Reef and<br />
offers an ideal base for superyachts, Owners,<br />
Guests and Crew. A multiple berth superyacht<br />
marina precinct just walking distance to the city<br />
centre, Internationally recognized major refit facilities,<br />
M.C.A. Accredited crew & stewardess training school<br />
along with an International Marine Training College,<br />
fantastic fishing and diving grounds all within easy<br />
reach of the marina, Cairns & CMA welcomes you!<br />
Port Information<br />
Name of Port: Cairns (home base) & all entry ports<br />
of Australia.<br />
Port Co-ordinates: 16 o 55’ S, 145 o 47’ E<br />
Facilities: Electricity, water, telephone, internet,<br />
CCTV Security surveillance etc.<br />
VHF: Yacht communication channel 16<br />
Useful Information<br />
Places of interest: Great Barrier Reef, Port Douglas,<br />
Heritage Rainforest, Cape York, Kimberley’s,<br />
Torres Strait and PNG.<br />
Accessibility by land / Distances:<br />
Port Douglas 1hr drive - 74km, Townsville<br />
4.5hr drive - 330km, Atherton Tablelands<br />
1.5hrs - 85km<br />
Airport Details / Distances: Domestic<br />
and International Airport (CNS) / City 15 km<br />
Other company services: Extensive local<br />
knowledge & service guaranteed with<br />
a Smile.<br />
Carrie Carter M +61 (0) 429391046<br />
E carrie@cartermarine.com<br />
PO Box 319, Westcourt<br />
29 Boland Street, Westcourt<br />
Queensland 4870, Australia<br />
T +61(0)7 4051 1046 F +61(0) 7 4051 1056<br />
www.cartermarine.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | A 81<br />
MAJOR YACHT SERVICES<br />
Region Australia<br />
Major Yacht Services has been especially designed<br />
to meet the growing demands of superyachts<br />
visiting Australian waters. Over the years, Sydney<br />
and Australia has become a very popular cruising<br />
destination and MYS has grown with the industry to<br />
become one of its kind. We are working closely with<br />
the Waterways Authority in Sydney to improve and<br />
create suitable facilities for superyachts.<br />
Building upon years of experience in the marine<br />
industry, both locally and internationally, MYS can<br />
supply anything that a visiting yacht might need on<br />
a 24-hour basis. We understand the need for high<br />
quality service to owners and Captains in order to<br />
make their stay an unforgettable experience while in<br />
Australian waters. MYS will take care of all the trivial<br />
but necessary tasks that are required upon arrival in a<br />
new country. We can assist with all logistics. We know<br />
who to speak to, where to go and how much to pay.<br />
Port Information<br />
Name of Port: Sydney<br />
Port Co-ordinates: 33 51.6S, 151 ο 9.9E<br />
Facilities: Εlectricity, Water, Telephone, Internet,<br />
Black water pump out<br />
VHF: Yacht communication channel 72<br />
Useful Information<br />
Places of interest: Sydney Opera House<br />
& Harbour Bridge<br />
Accessibility by land / Distances: City 3km<br />
Airport Details / Distances: Port - Airport<br />
15km, City - Airport 12km<br />
Other company services: Crew<br />
Placement, Local knowledge<br />
Geoff Majer T +61(0)408 420323<br />
Unit C1, Sydney Superyacht Marina<br />
33 James Craig Rd.<br />
Rozelle, NSW 2039 Australia<br />
T +61(0)2 9810 7200 F +61(0)2 9810 0144<br />
E info@mysaust.com<br />
www.majoryachtservices.com.au<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
82 F | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS<br />
Asia Pacific Superyachts<br />
Region Fiji<br />
Fiji’s 333 pristine islands, spectacular reefs and<br />
uncrowded waters make it a tropical marine<br />
paradise. Fiji now offers fully serviced marinas,<br />
haul-out facilities and comprehensive shore support<br />
services, as well as being an idyllic cruising ground.<br />
The islands of Fiji are rich in customs, traditions and<br />
cuisines unparalleled in the Pacific.<br />
The marina now consists of 52 dedicated visitor<br />
berths for Vessels up to 85m with 5m draft with<br />
power, water and fuel available at the berths.<br />
Fiji is the regional hub with easy access to parts and<br />
services. Yacht Help was established in 1987 and is<br />
owned and operated by an ex superyacht captain.<br />
With years of local knowledge, industry experience<br />
and strong logistical support, Yacht Help’s friendly<br />
staff will endeavour to make your visit to Fiji<br />
a highlight of your South Pacific cruise.<br />
Port Information<br />
Name of Port: Port Denarau<br />
For Full Information on all Ports serviced by Yacht Help<br />
Fiji and Fiji Marine Guide, visit www.yachthelp.com<br />
Port Co-ordinates: 17 o 45.5 S, 177 o 23.0 E<br />
Facilities: Electricity, Water, Telephone, Repair facility,<br />
Engineering shop, Sail maker, Shopping centre,<br />
Supermarket and 6 bar/Resturants<br />
VHF: Yacht communication channel 16<br />
Useful Information<br />
Places of interest: 6 international hotels and golf<br />
course, waterfalls, Nadi Town.<br />
Accessibility by land / Distances:<br />
Lautoka 24 km, Suva 180km, Nadi 3km<br />
Airport Details / Distances: Nadi Int’l<br />
Airport (NAN) / Port Denarau 7km,<br />
Lautoka 19km, Suva 210km<br />
Other company services: Detailed<br />
Itinerary and Navigational information,<br />
Dive and cruise guides.<br />
David Jamieson T +679 992 0972<br />
Shop 5, Port Denarau Marina<br />
Nadi, Fiji<br />
E david@asia-pacific-superyachts.com<br />
www.asia-pacific-superyachts.com/<br />
region/fiji/<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | N 83<br />
NOUMÉA YACHT SERVICES<br />
Region New Caledonia<br />
Nouméa Yacht Services has the perfect location<br />
to welcome the growing demand of super yachts<br />
visiting New Caledonia. Our office is based at the<br />
the Marina which offers all modern facilities and is<br />
located in the city, surrounded by supermarkets,<br />
restaurants, shops, etc.<br />
Called the Paris of the South Pacific, Nouméa boasts<br />
the same ambience when it comes to Art, Music and<br />
French Gastronomy. Along with diverse activities<br />
surfing, kite surfing, game fishing and trekking,<br />
the only difficulty is choosing what to do. The city is<br />
situated in a perfect location, just a two hour flight<br />
from Australia, three from Auckland, one hour from<br />
Vanuatu and two hours from Fiji. You will be amazed<br />
by its untouched lagoon and landscapes.<br />
We offer quality, reliable service to yacht owners and<br />
captains to ensure their experience is unforgettable.<br />
Port Information<br />
Name of Port: Local Marinas.<br />
Port Co-ordinates: 22°16’324S 166°26’12 E / 22°17.324<br />
S 166°26.280E<br />
Facilities: Electricity, Water, Internet, Repair Facility,<br />
Restaurant, Bar, Market, etc.<br />
VHF: Yacht communication channel 16<br />
Useful Information<br />
Places of interest: International hotels, golf courses,<br />
waterfalls, a magnificent lagoon,<br />
and untouched landscape.<br />
Airport Details / Distances: Nouméa<br />
La Tontouta International Airport (NOU)<br />
/ Tontouta international airport is nearly<br />
1hour drive from Nouméa.<br />
Herv Moal Manager<br />
T +687 79 56 01<br />
40c rue Austerlitz BP 1263<br />
Nouméa 98845, Nouvelle Calédonie<br />
T/F +687 24 01 23<br />
E nys22s@hotmail.com<br />
www.noumeayachtservices.com<br />
Skype noumea.yacht.services<br />
Facebook Noumea Yacht Services<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
84 N | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS<br />
37 SOUTH Region New Zealand<br />
Servicing the yachting industry for 25 years, 37South<br />
was the first in the Pacific and remains the most<br />
innovative. Located a short walk from the Auckland’s<br />
Viaduct Harbour, marinas and the new Municipal<br />
large yacht berths at Sea and City, 37South is the<br />
leading full service super yacht support provider<br />
in the South Pacific.<br />
The company covers all aspects of large yacht shore<br />
support including provisioning, crew placement<br />
and project management for refits and new builds.<br />
37South is the Australasian distributor for Shurhold<br />
products, Epifanes, Badger brushes, King & King and<br />
Teak Plus and Teak Minus as well as a range of other<br />
top quality deck supplies ensuring the best value<br />
possible for the client. They are also the Australasian<br />
distributers for ABT TRAC stabilizers and thrusters,<br />
HEM desalinators and Headhunter Inc., along with<br />
other well known brands of large yacht equipment.<br />
Port Information<br />
Name of Port: Ports of Auckland Limited<br />
For full information and list of other ports serviced<br />
please visit our website<br />
Port Co-ordinates: 174.4 SE, 36.51 S<br />
Facilities: Electricity, Water, Telephone, Towing,<br />
Line Handling, Pilotage, Hydrographic Services<br />
VHF: Yacht communication channel 12<br />
Useful Information<br />
Places of interest: Rotorua, Bay of Islands,<br />
Marlborough Sounds, Milford Sound,<br />
Queenstown<br />
Accessibility by land / Distances:<br />
Port of Auckland ½ km<br />
Airport Details / Distances: (AKLD)<br />
Auckland Int’l Airport / Port & City 25km<br />
Phil Tomlinson T +64 21 931 835<br />
Allan Jouning T +64 21 764 744<br />
37South Ltd, 168 Beaumont Street<br />
Westhaven, P.O. Box 90946<br />
Auckland 1010<br />
T +64 9 302 0178 M +64 21 0214 4402<br />
E service@37south.co.nz<br />
www.37southyachts.com<br />
www.37southyachtcharter.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | N 85<br />
INTEGRATED MARINE GROUP<br />
Region New Zealand<br />
Integrated Marine Group is a well resourced Yacht<br />
Support agency located in the heart of Auckland’s<br />
yachting district. Our team is comprised of ex-yacht<br />
crew who understand the need for an immediate<br />
response with high quality results. We aim to service<br />
all your requirements, from the typical key duties<br />
such as arrival formalities and berth bookings,<br />
to the more unusual one off requests. What’s<br />
more, with an experienced in house refit and repair<br />
department we aim to effectively cover both your<br />
operational and maintenance needs in one, providing<br />
an unparalleled level of service that is second to none.<br />
Port Information<br />
Name of Port: Auckland (see company website<br />
for details of all ports serviced)<br />
Facilities: Electricity, Water, Telephone, Wifi, bunkering<br />
Useful information<br />
Places of interest: Bay of Islands, Poor Knights Marine<br />
Reserve, Marlborough Sounds, Fiordland, Abel Tasman<br />
Airport Details: Auckland International Airport is<br />
25 km from Viaduct Harbour<br />
Other Company Services: Crew Placement; Refit<br />
and Repair; Equipment Supply worldwide; Arrival<br />
Formalities; Pilotage; Charter Permits; Advance<br />
Itinerary Planning; Mobile and Internet provisions;<br />
Rental Cars; VIP Services; Crew accommodation;<br />
Provisioning; Deck supplies; Berthage and bunkering;<br />
Interior and galley supplies; Secure Courier and<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
Mailing Address; Cash advance and<br />
banking facilities; Discount rates at leading<br />
chandleries; Licensed Liquor Supplier;<br />
Central billing on detailed monthly<br />
accounts.<br />
Emma Bates T +64 21 608 278<br />
Mark Wightman T +64 21 759 157<br />
Unit 18, 8-14 Madden Street,<br />
Viaduct Harbour, Auckland, 1010,<br />
New Zealand<br />
PO Box 90589, Auckland Mail Centre,<br />
Auckland 1042, New Zealand<br />
T +64 9 377 2142<br />
E emma@integratedmarinegroup.com<br />
www.integratedmarinegroup.com
86 T | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS<br />
Asia Pacific Superyachts<br />
Region Tahiti<br />
TAHITI OCEAN was established in 1995 as the first<br />
superyacht service in French Polynesia and joined<br />
ASIA PACIIC SUPERYACHTS in 2014.<br />
Assistance is offered to all departments on board with<br />
three permanent staff and a dedicated provisioner.<br />
Our sister company PACIFIC AVENUES is a<br />
registered travel and concierge agency specialising<br />
in the assistance of our VIP visitors and the charter<br />
brokerage.<br />
Port Information<br />
Name of Port: Papeete<br />
Port Co-ordinates: 149,35° W, 17,32°S<br />
Facilities: Electricity, Water, Telephone, Fuel by pipe,<br />
Down town docks for yachts up to 165m,<br />
Marina Taina docks for yachts up to 65m<br />
Useful Information<br />
Places of interest: Tahiti and her islands are<br />
sprinkled over 5 million square kilometers of ocean<br />
with more than 130 islands to visit. The Marquesas<br />
are high rugged islands. The Tuamotu are a paradise<br />
for divers. The Society islands offer both worlds with<br />
modern Papeete and world famous Bora Bora.<br />
Accessibility by land / Distances:<br />
San Diego 3,600km, Panama 4,500km,<br />
Auckland 2,200km, Honolulu 2,400km<br />
Airport Details / Distances: Papeete Faa’a<br />
International (NTAA) / Port & City 5km<br />
Etienne Boutin T + 689 87 70 90 22<br />
Cindy Dittrich T +689 87 79 98 66<br />
Marina Taina, Papeete<br />
Tahiti 98713, French Polynesia<br />
T +689 40 42 80 31<br />
E etienne@asia-pacific-superyachts.com<br />
www.asia-pacific-superyachts.com/<br />
location/tahiti/<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | V 87<br />
Kaleva Yachting Services LTD<br />
Region Vanuatu<br />
At Kaleva Yachting Service, our goal is to help<br />
Vanuatu develop gracefully. We are Yacht Crew, Yacht<br />
Agents and Marine Engineers. Sam and Jess Bell<br />
started Kaleva Yachting Service a few years ago after<br />
deciding to be land based for a time and falling in love<br />
with Vanuatu.<br />
Vanuatu continues to be a very fruitful yachting<br />
destination. Given her intact diverse culture, land<br />
diving, accessible active volcanoes, bush walks,<br />
waterfalls, diving and best of all very lovely local<br />
people, Vanuatu is a favorite amongst her<br />
yachting visitors.<br />
Vanuatu’s rugged, simple charm can also be our<br />
challenge. As former yacht crew, we understand the<br />
level of service required for Superyachts. Superyacht<br />
standard exceeds any resort in Vanuatu. To get you<br />
what you need, on time, to the quality you require is<br />
where we come in. Kaleva, a name originating from<br />
Tuvalu, means both the fastest canoe in the fleet and<br />
the one who goes the extra mile. We work as hard as<br />
you do to fulfil every request, every time.<br />
Port Information<br />
Name of Port: Port Vila, Luganville<br />
Port Co-ordinates: 17’44S 168’18E Vila,<br />
15’30S 167’10E Luganville<br />
Facilities: Electricity not available for yachts, 240V<br />
Onshore, Water, Telephone, Garbage Disposal<br />
VHF: Yacht communication channel 16, 68, 60<br />
Useful Information<br />
Places of interest: Active Volcanos,<br />
Pentecost Land Diving, President Coolidge<br />
Ship Wreck, Gaua Water Music,<br />
Ranon Black Magic Festival,<br />
Untouched Islands, Unexplored<br />
Airport Details / Distances: (VLI) Vila,<br />
(SON) Luganville / Port 6 km, City 5 km<br />
Other company services: Logistics of aid<br />
to outer island communities, yacht charter.<br />
Jess Bell T +678 555 2971<br />
Virginia Craig T +678 566 9755<br />
Sam Bell T +678 543 8321<br />
Waterfront, Nambatu area,<br />
PO Box 3156, Port Vila, Shefa, Vanuatu<br />
E info@kysvanuatu.com<br />
www.kysvanuatu.com<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
88 CODE OF ETHICS & CONDUCT<br />
CODE OF ETHICS & CONDUCT<br />
In achieving the aims and objectives of <strong>AYSS</strong><br />
through cooperative effort and combined<br />
marketing initiatives, each Member Company,<br />
its employees and directors shall agree to<br />
subscribe to and fully comply with the <strong>AYSS</strong><br />
Code of Ethics and Conduct.<br />
This agreement is a condition of membership<br />
and exhibits the Association’s commitment<br />
to maintain the highest level of professional<br />
standards in the yachting industry. All<br />
members will strive to work in the spirit of<br />
fairness to all clients, their employees, subcontractors<br />
and fellow members of the <strong>AYSS</strong>.<br />
A strong devotion to high ideals of professional<br />
integrity and courtesy is essential.<br />
<strong>AYSS</strong>, as an organisation, shall:<br />
Strive to achieve a co-operative and positive<br />
climate within the industry by demonstrating<br />
loyalty towards the members and showing<br />
respect to the stakeholders in achieving the<br />
purpose of the organisation.<br />
Professional Integrity<br />
& Courtesy<br />
An <strong>AYSS</strong> Member shall:<br />
• Uphold at all times the tradition and integrity<br />
of the <strong>AYSS</strong>, and conduct themselves and their<br />
businesses in such a manner that will bring<br />
credit to the member, the Association and all<br />
fellow members.<br />
• Use the spirit of honesty, excellence,<br />
reliability, innovation and customer satisfaction<br />
to guide their decisions and commercial focus.<br />
• Refrain from associating with or conducting<br />
commercial transactions with persons or<br />
companies of questionable character.<br />
www.ayss.org<br />
• Avoid operational practices that may diminish<br />
the overall integrity of the yacht services<br />
industry; especially fraudulent, illegal or<br />
discriminatory practices.<br />
• Treat as confidential and privileged any<br />
information obtained regarding the business or<br />
social affairs, financial position, state of health,<br />
technical methodology or processes of all<br />
clients, their employees, sub-contractors and<br />
fellow members of the <strong>AYSS</strong>.<br />
• Not disclose or use for the benefit of nonmembers<br />
commercial information received<br />
from, or in connection with the <strong>AYSS</strong> and its<br />
members, unless specifically approved by the<br />
Executive Director or the Chairman.<br />
• Refrain from using aggressive, improper<br />
or questionable methods when advertising<br />
or promoting their business or commercial<br />
activities.<br />
• Seek no unfair advantage over fellow<br />
members.<br />
• Not voluntarily disparage the business,<br />
products or services of a fellow member.<br />
If an opinion is sought regarding an <strong>AYSS</strong><br />
member, it should be provided with discretion,<br />
professional integrity and courtesy.<br />
• Refuse to pay in any manner, direct or<br />
indirect, commissions to clients, crew or other<br />
employees of possible clients for the purpose<br />
of influencing them in his favour.<br />
Standards of Products<br />
& Services<br />
An <strong>AYSS</strong> member shall:<br />
• Remedy promptly and equitably any genuine<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
CODE OF ETHICS & CONDUCT 89<br />
case of dissatisfaction honoring all guarantees<br />
and undertakings given as to quality or service<br />
• Render their products and services based on<br />
the highest standards<br />
• Not use the <strong>AYSS</strong> mark in such a way to bring<br />
discredit to <strong>AYSS</strong><br />
Cooperation<br />
& Avoiding Conflict<br />
An <strong>AYSS</strong> member shall:<br />
• So conduct his business as to avoid<br />
controversies with his fellow members.<br />
In the event of controversy or grievances<br />
among members, <strong>AYSS</strong> may be requested<br />
to intervene. Litigation is very strongly<br />
discouraged and used only as a last resort.<br />
• Avoid conflicts of interest with the Association<br />
or with other members or, where unavoidable,<br />
declare these openly or, if appropriate, to the<br />
Council of <strong>AYSS</strong> in confidence.<br />
• Inform a client or employer of all interests,<br />
affiliations, conflicts, or potential conflicts of<br />
interest which might influence decisions or the<br />
quality of services rendered.<br />
<strong>AYSS</strong> Code of Conduct<br />
1. General<br />
The present Code of Conduct is intended to set<br />
down the particular conditions under which the<br />
Association operates and to define some of the<br />
customs and practices of the profession. In the<br />
case of a contradiction between the Constitution<br />
and the Code of Conduct, the Constitution will<br />
prevail. All Members are bound to comply with<br />
the rules of practice and conduct set down by<br />
the Association<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
2. Membership applications criteria and<br />
procedures<br />
All Membership applications shall be submitted<br />
to the Membership Working Group on<br />
comprehensively completed membership<br />
application forms together with supporting<br />
documents.<br />
All successful applicants shall have a<br />
clear knowledge and understanding of the<br />
Association’s Code of Ethics and Conduct as<br />
included on all member applications.<br />
All successful applicants agree to comply with<br />
the <strong>AYSS</strong> Code of Conduct and shall have a<br />
copy of the <strong>AYSS</strong> Constitution for their reference<br />
and use.<br />
All applications shall be endorsed & supported<br />
by three <strong>AYSS</strong> Full members in good standing.<br />
The Membership Working Group shall verify<br />
all required conditions are satisfied and shall<br />
submit the request to the Executive Director<br />
who shall review the candidature and make<br />
recommendations to the Council for approval<br />
or rejection. If a Membership Working Group is<br />
not operating the Executive Director will submit<br />
the request directly to the Council.<br />
3. Professional Insurance<br />
All Members are strongly encouraged to carry<br />
adequate insurance cover for world-wide<br />
Professional Indemnity at a level appropriate to<br />
the members operations and exposure.<br />
4. Disciplinary and Mediation Procedures<br />
COMPLAINT AGAINST A MEMBER<br />
If the <strong>AYSS</strong> Ethics and Grievances Working<br />
Group receives a complaint against a Member<br />
of the Association (The Respondent) who is<br />
alleged to have contravened the Code of Ethics<br />
and Conduct or to have acted unethically or<br />
www.ayss.org
90 CODE OF ETHICS & CONDUCT<br />
CODE OF ETHICS & CONDUCT<br />
unprofessionally, the Ethics and Grievances<br />
Working Group shall examine the facts of the<br />
complaint, in order to take any action as the<br />
Council may eventually deem necessary.<br />
To avoid conflicts of interest any Ethics and<br />
Grievances Working Group member or<br />
Council Member involved in the complaint<br />
or closely associated to any or all parties<br />
shall not participate in any communications,<br />
deliberations or proceedings by the Working<br />
Group or the Council relating to the complaint.<br />
However, these members may be consulted<br />
for input and information deemed critical to<br />
the subject matter and circumstances of the<br />
complaint.<br />
DISCIPLINARY ACTION AGAINST A MEMBER<br />
Any Member who has been found by a Council<br />
decision to have failed to comply with the<br />
Code of Conduct or to have acted unethically<br />
or unprofessionally may be subject to a<br />
membership review, suspension or expulsion<br />
from the Association.<br />
Complaint Procedures<br />
1. Any Member having a justifiable cause for<br />
complaint against another Member shall make<br />
a request in writing to the Chairman and Vice<br />
Chairman of the <strong>AYSS</strong>. The Member shall<br />
submit a written statement of the facts and<br />
circumstances together with digital copies of all<br />
relevant documents and communications.<br />
2. The Chairman and Vice Chairman will<br />
present the circumstances to the Council<br />
who will decide if there are sufficient grounds<br />
for the working group to investigate the<br />
circumstances. If so, the Ethics and Grievances<br />
Working Group shall respond to the complaint<br />
within thirty (30) days of receipt of such<br />
www.ayss.org<br />
documents. A decision taken in conjunction<br />
with the Council on the merits and legitimacy<br />
of such a complaint will be sent to the<br />
complainant in writing.<br />
3. If the Council identifies grounds for a<br />
legitimate complaint the Respondent(s) will<br />
be notified in writing and receive copies of all<br />
documents and communications submitted<br />
by the Complainant. The Respondent will have<br />
fifteen (15) days to respond with supporting<br />
documents to the Ethics and Grievances<br />
Working Group as well as the Complainant.<br />
4. The Respondent(s) will have fifteen (15) days<br />
to respond with supporting documents to the<br />
Ethics and Grievances Working Group as well<br />
as the Complainant.<br />
5. Following this response, the Ethics and<br />
Grievances Working Group will report to the<br />
Council who will decide an appropriate course<br />
of action and any disciplinary action within<br />
fifteen (15) days and inform all parties in writing.<br />
Appeal Procedures<br />
1. Any Member found to have contravened the<br />
Code of Ethics and Conduct or acted unethically<br />
or unprofessionally as a result of the Complaint<br />
Procedures above has fifteen (15) days from the<br />
date of notification to submit a written appeal to<br />
the Council.<br />
2. If the Council does not find in favour of the<br />
appeal within thirty (30) days of receipt of<br />
the appeal, any disciplinary action(s) including<br />
the Member’s suspension or expulsion from<br />
the Association as decided upon by the Council,<br />
shall become effective upon notification in<br />
writing.<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
THE <strong>AYSS</strong> Mission Statement 91<br />
THE <strong>AYSS</strong> Mission Statement<br />
The Association of Yacht Support Services works to ensure that members offer<br />
the best quality of service possible to their superyacht clients.<br />
<strong>AYSS</strong> is a group of the most highly qualified agents in the world who between them, are able to<br />
support clients around the globe. <strong>AYSS</strong> membership is a sign of quality and the Association stands<br />
behind its members and is always available to clients in the unlikely event that they might encounter<br />
problems with an <strong>AYSS</strong> agent.<br />
Stringent requirements mean that applicants for membership of <strong>AYSS</strong> are required to prove,<br />
amongst other things, that they are solvent, appropriately licensed and have been in business for at<br />
least two years, as well as able to produce at least three references from clients.<br />
The <strong>AYSS</strong> Code of Conduct is updated on a regular basis and reflects changes in the industry<br />
ensuring that, where possible, we are able to influence our members to ensure best practice is used<br />
in dealings with clients.<br />
Worldwide Coverage / Qualified Agents / Cruising Information / Association Support<br />
Code of Conduct / Complaints Mechanism / Captain’s Feedback Mechanism<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17<br />
www.ayss.org
92 COUNCIL MEMBERS & ACKNOWLEDGEMENTS<br />
<strong>AYSS</strong> COUNCIL<br />
Chairman<br />
Anders Pedersen<br />
TR Shipping Denmark ApS<br />
E mail@trshipping.dk<br />
Vice-Chair<br />
Adam Tarleton<br />
Brazil Yacht Services, Brazil<br />
E adam@brazilyachtservices.com<br />
Council<br />
Peter Kjellin<br />
TR Shipping Sweden<br />
E mail@trshipping.se<br />
Sytske Kimman<br />
Asia Yacht Services Ltd. Hong Kong<br />
E sytske.kimman@asiayachtservices.com<br />
Sam Bell<br />
Kaleva Yachting Services, Vanuatu<br />
E info@kysvanuatu.com<br />
Kristi Chesher<br />
BWA Yachting New England<br />
E newengland@bwayachting.com<br />
Mark Soares<br />
Bermuda Yacht Services<br />
E mark@bdayacht.com<br />
Etienne Boutin<br />
Asia Pacific Superyachts – Tahiti<br />
E etienne@asia-pacific-superyachts.com<br />
Kass Johnson<br />
Dockside Management, St Maarten<br />
E docksidekass@gmail.com<br />
Treasurer<br />
Allan Jouning<br />
37 South, New Zealand<br />
E allanj@37southyachts.com<br />
Executive Secretary<br />
Sara Grain<br />
Hamble, UK<br />
E sara@ayss.org<br />
Honorary Member<br />
Simon Alexander<br />
United Kingdom<br />
E simon@rathvinden.co.uk<br />
Acknowledgements<br />
Thanks to the team at I AM BB Ltd<br />
for their administrative help<br />
in collating information for this handbook<br />
and thoughtful art direction and design.<br />
www.amdesign.gr<br />
Printed by Indigo Press Ltd<br />
www.ayss.org<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
Consider us your<br />
worldwide shore crew<br />
Let our global network of professional superyacht service agents<br />
take care of all your service requirements while you get on<br />
with the important business of cruising.<br />
For a comprehensive list of our worldwide members, please visit our website www.ayss.org<br />
For a copy of the latest edition of the <strong>AYSS</strong> handbook please email info@ayss.org
94 A-Z INDEX OF MEMBERS<br />
A-Z INDEX of Worldwide Members<br />
Map Ref. & Page Number Map Ref. & Page Number<br />
37 South 84<br />
All Services SRL 48<br />
Amundsen Marine Services 36<br />
Anchor Concierge & Super Yacht Services Ltd 27<br />
Asia Pacific Superyachts Fiji 82<br />
Asia Pacific Superyachts Indonesia 70<br />
Asia Pacific Superyachts Maldives 72<br />
Asia Pacific Superyachts Phuket 77<br />
Asia Pacific Superyachts Singapore 75<br />
Asia Pacific Superyachts Tahiti 86<br />
Asia Yacht Services Ltd 68<br />
Associated Yacht Services 22<br />
ATL Mediterranee 45<br />
Bermuda Yacht Services Ltd 16<br />
Brazil Yacht Services 17<br />
BWA Yachting Croatia 43<br />
BWA Yachting Montenegro 57<br />
BWA Yachting New England 24<br />
BWA Yachting St. Maarten 30<br />
C&C Port Agency Finland Oy Ltd 39<br />
Carter Marine Agencies 80<br />
Catalano Shipping Services France 46<br />
Catalano Shipping Services Monaco 55<br />
C2C Inc. 23<br />
Del Shipping & Trading 76<br />
Dockside Management 31<br />
Erika’s Yacht Agents 32<br />
Estela Shipping Barcelona, S.L. 58<br />
Estela Shipping Palma, S.A. 59<br />
Felix Maritime Agency 44<br />
Gino Yachting Antalya 62<br />
Gino Yachting Bodrum 63<br />
Gino Yachting Fethiye/Göcek 64<br />
Gino Yachting Istanbul 65<br />
Gino Yachting Kusadasi 66<br />
Gino Yachting Marmaris 67<br />
www.ayss.org<br />
H.C. Roever Maritime Agency 40<br />
Hunt Deltel & Co Ltd 74<br />
Incargo S.L. 34<br />
Integrated Marine Group 85<br />
Jakera Exclusive 26<br />
JFM Shipping LDA 35<br />
JLS Yacht & Charter Service Company 78<br />
JLT Yacht Agency Venice 49<br />
Kaleva Yachting Services Ltd 87<br />
Kanoo Yacht 79<br />
Kirton & Co Ltd 53<br />
Luise Associates SRL 50<br />
M H Bland & Co 47<br />
Major Yacht Services 81<br />
Maldives Yacht Support PVT Ltd 73<br />
Marina Papagayo 20<br />
Mathez Monaco International 56<br />
Melita Marine Group 54<br />
Mid Atlantic Yacht Services 33<br />
Nouméa Yacht Services 83<br />
Pesto Sea Group Yacht Agents 51<br />
Premier Marine Services 18<br />
Progesco Ship Agents & Repairs 37<br />
S&D Tunisia SARL 61<br />
Sea Masters 21<br />
Sea Waif 69<br />
Shore Side Yacht Services Ltd 28<br />
South American Super Yacht Support 19<br />
St. Kitts Yacht Services 29<br />
Straight Superyacht Services SL 60<br />
The Lighthouse Consultancy 71<br />
T.R. Shipping Denmark APS 38<br />
T.R. Shipping Norway A.S. 41<br />
T.R. Shipping Sweden AB 42<br />
Versilia Supply Service 52<br />
Yacht Services of Alaska 25<br />
<strong>AYSS</strong>GLOBALHANDBOOK<strong>2016</strong>-17
GLOBALHANDBOOK<strong>2016</strong>-17<br />
Directory of Worldwide Membership and Services<br />
email info@ayss.org<br />
www.ayss.org<br />
Cover Photo Copyright Ed Holt | www.superyachtfocus.com
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