Stellar Newsletter #7- 20Dec
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2015 Hero of the Year<br />
Dr. Khalid Zaidan,<br />
the hero of 2015 had<br />
visited Bupa House<br />
last October. He met<br />
Mr. Wayne Close, Finance<br />
and Commercial Director, and<br />
Mr. David Fletcher, Managing Director of<br />
International Development Markets.<br />
He got the chance to discuss a lot of issues<br />
regarding the medical insurance industry<br />
in UK, Saudi Arabia, Egypt and India. In<br />
addition, Fletcher was interested to know<br />
how and when Dr. Zaidan joined Bupa. He<br />
applied at first in 2011 and was rejected.<br />
He didn’t stop there; he worked hard in<br />
developing his skills and got a Diplomate<br />
of Life and Health Institute from Life Office<br />
Management Association (LOMA), as well<br />
as a Certification in General Insurance.<br />
In 2014 he applied again and joined Bupa.<br />
With his knowledge and background<br />
he was able to pass all the assessments<br />
required for the job. Fletcher was amazed<br />
of Dr. Khalid Zaidan’s commitment toward<br />
his career.<br />
They also discussed how Bupa House<br />
operates. It is focused more on management<br />
rather than operations which are handled<br />
by Bupa UK.<br />
According to Dr. Khalid “It was a fruitful<br />
visit, where I have gained a lot of ideas and<br />
advices from Mr. Fletcher.”<br />
Dr. Khalid had also visited, The London<br />
Eye, Big Ben, London Bridge, and many<br />
other places.<br />
He also thanked Bupa and Up Your<br />
Service Passion team for this opportunity<br />
and wanted to advise everyone: “Excel<br />
in demonstrating Bupa’s service culture<br />
outside your role, be a hero, and get the<br />
chance of visiting Bupa house in London”<br />
STELLAR | 10
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