2017 MCCC Registrar Handbook

• MCCC workshop dates – when, booked in
• Discussion about ECTVs
• Arrangements for tutorials – when, where, who with
• Plan for learning
When/who to ask for assistance:
• Process for ‘corridor’ consultations, e.g. phone advice, calling-in, messaging systems, second
opinions, who can be approached, how and when?
• Arrangements for support in and out of hours
• Arrangements for threatening/unsafe situations
Equipment in Surgery/Doctors Bag:
• Practice resources/practice library
• Therapeutic Guidelines and use where available
• Other – e.g. internet, shared passwords to electronic online/offline resources
• Patient information resources
Telephone System:
• Use of lines, on-hold, transferring calls
• Communications between staff and doctors
• Policy for returning calls to patients
Reception Area/Office Equipment:
• In-tray/pigeon hole
• Document shredding/recycling
• Photocopier, fax, scanner
• Prescription box
• Front office use – appointments, accounts etc.
Computer System:
• Password, turning on, logging on, turning off
Consulting Room:
• Phone system – extensions, emergency calls
• Equipment – otoscope/ophthalmoscope, urine testing, sphygmomanometer
• Pathology supplies – pap kits, swabs, urine pots
• Waste – paper recycling, medical waste, sharps, laundry
• Duress alarms, how they work and who is alerted when activated
Practice Policy and Procedure Manual:
• Particular areas of importance to new doctor. E.g. Infection Control, sterilization
procedures, occupational health and safety, normal & abnormal results, threats,
evacuations.
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