Your Career at World House

Your career at
WORLD HOUSE
What we do /
Finding us /
Your first line of support /
Office etiquette /
Knowing what’s where /
Our culture /

What we do
Lime deal exclusively with British Airways in the UK, providing
a Flights and Groups ticketing service to travel organisations.
Through the sub-brand ‘Lime Tech’, they also provide
technology solutions for the International Airlines Group (IAG).
Aviate work with an increasing number of airlines outside of the
IAG to offer a Flights and Groups ticketing service to travel trade
and consumers. As with Lime, the technology solutions supplied
to their airline partners fall under Aviate’s ‘Tech’ sub brand.
To the North American trade and consumer group market, Lime
trade as the Groups Travel Hub on behalf of British Airways &
Iberia.
Aviate operate the Virgin Atlantic Flightstore to UK tour operators
as a seperate division.
Groups Travel Hub
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Finding us
You’ve likely already visited us at our Cheshire Oaks offices, but here’s a recap should you need it:
Key
Lime and Aviate
Car park entrance
Address
World House
Lloyd Drive
Cheshire Oaks Business Park
Ellesmere Port
CH65 9HQ
What’s around?
The office is located across the road from Europe’s second largest M&S which includes a food section and a café. You also have
Sainsburys just a three minute drive away and Asda a five minute drive away. There is also Cheshire Oaks Designer Outlet if you
fancy a quick browse on your lunch, plus an array of other shops and a leisure complex just across the road from World House.
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If you require parking...
Once you get to the parking barriers please buzz up to
the correct office (departments are listed), announce
your arrival and wait for someone to let you through.
On your first few weeks up until your probationary
period ends, a space will be available to you in our
visitors’ parking are. Once your probationary period
is fulfilled, you’re invited to make use of the ample
staff parking spaces.
Once you've found us...
Staff parking
Staff parking
Visitor parking
Once you've found us and made your way to the front of
the building (visitors entrance) please call the correct
department and person of contact (dependent on your
new job role stated in your contract).
When you’ve been buzzed into the building, sit down at
reception, help yourself to some water and someone will
greet you to show you around.
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Your first line of support
Julie Harpley
Julie is the Company Training Manager here at World House and she'll be one of the first
people you'll have contact with on day one. She will develop a training plan to suit your
ability and role requirements as well as offering support throughout your first few months
at the company. If you have any queries or questions about your training or starting at the
company don’t hesitate in contacting her before your start date.
jharpley@lime-management.com |
julieh@aviateworld.com
Lorraine Astbury
Lorraine is Head of HR & Performance at World House and is another member of staff who
you’ll meet in your first few days with the company. She will guide you through all the
necessary new starter documents and answer any HR related questions you may have.
lastbury@lime-management.com |
lastbury@aviateworld.com
0151 350 1170
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Office etiquette
Dress code
Knowing what to wear on your first day of work
can be tricky. Business-casual is the general rule
at World House, so that doesn’t mean you have
to come suited and booted but we believe a
smart approach assists a professional
environment. To keep things fun, Fridays are
casual so you can come into work much less
formal (we do draw the line at ripped jeans
though...). Please refer to your company
handbook for further guidance.
“
Top tips
Etiquette is the customary code of polite behaviour
in society or among members of a particular
profession or group.
“
“
Business - casual is a style of clothing that is
less formal than traditional business wear, but is
still intended to give a professional and
businesslike impression.
Top tips
• Show up to work with a positive attitude and be
willing to learn
• Remember that punctuality goes a long way
• Keep personal devices such as phones away
during working hours
• Have respect for your colleagues
• Observe how your colleagues behave in the
workplace
“

Knowing what’s where
These layout diagrams are to help you find your
way around World House. All departments are very
friendly and will help you on your way if you ever lose
your way.
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Our culture
Here at World House we encourage a positive environment at all times. We include the following to
encourage you and give you the opportunity to be part of our vibrant culture.
The Loft
On the second floor of World House you
will find The Loft, an area dedicated for
staff which includes a fully fitted kitchen,
sofas, and a cyber cafe where you can sit
and have your lunch, charge your phone
or book space for an informal meeting.
Bar
Our staff work hard during the week
and look forward to winding down with
their collegues at the end of it. Head up
to The Loft after work to relax, or help
yourself to a complimentary drink or
two on a Friday.
Gym
Located in The Loft we have a private
gym which is free to employees. When
you start at the company you will be
offered a membership and after you’ve
had your induction you will be able to
work out in your free time, with the
assurance of onsite private showers.
World House Hive
We’re all for staff morale at World House
- with a dedicated staff forum where we
input ideas to boost it! The Hive host
fundraisers, summer parties and even
invite local traders in such as beauticians
and mobile car washers... we look forward
to your suggestions!
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Join the buzz before you start
facebook.com/limewrld
facebook.com/aviateworld
facebook.com/virgin-atlantic-flightstore
linkedin.com/company/lime-management
linkedin.com/aviate-world
twitter.com/vaflightstore
uk.pinterest.com/limeworld
uk.pinterest.com/aviateworld
twitter.com/aviateworld
plus.google.com/+aviateworld
#lovemyjob #WorldHouse #careergoals
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