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THE Challenge! Spring 2011

Communication

Communication

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From my desk<br />

President’s Message<br />

Americans shell out $1.5 trillion<br />

each year for insurance<br />

premiums. We buy financial<br />

protection for ourselves and our<br />

possessions so that we can sleep better<br />

at night. Frequently that protection<br />

falls short of our needs. Sometimes it<br />

is because we are tricked by the “fine<br />

print,” but more often key terms and<br />

conditions are presented upfront and in<br />

plain sight – we just don’t know what<br />

they mean.<br />

Recently I learned that when your home<br />

is destroyed, by a flood for example, a<br />

typical homeowners’ policy will pay for<br />

you to live elsewhere while your home<br />

is rebuilt. The catch is, you only get one<br />

year of free rent. For many families,<br />

12 months is not enough time to assess the damage, clear the<br />

debris, hire an architect, obtain the permits, build a new place<br />

and furnish it in your own way. This is especially true if your<br />

home is destroyed in a common disaster. When the demand<br />

for rebuilding is high, the process slows down and the costs<br />

skyrocket so standard coverage is insufficient.<br />

Just like homeowners insurance, health insurance is often<br />

inadequate in catastrophic situations. Lengths of stay aren’t<br />

long enough, there aren’t enough specialized providers in the<br />

network and there’s too much paperwork and red tape. And just<br />

like building a new home, rehabilitation is a slow, sometimes<br />

painful, process. The outside walls go up quickly, but the inside<br />

work takes a long, long time. And like home maintenance,<br />

disease management is an ongoing process.<br />

Whether buying homeowners insurance or health insurance,<br />

most people agree that “hindsight” is 20/20. Wouldn’t it be<br />

great if “foresight” were 20/20 too? That is, wouldn’t it be<br />

great if we knew what we were buying before we bought it?<br />

One of the goals of the health reform law is to make health<br />

insurance plans more transparent. The Patient Protection and<br />

Affordable Care Act authorizes the National Association of<br />

Insurance Commissioners to work with stakeholders to develop<br />

“coverage facts labels.” These labels will be similar to the<br />

nutrition facts labels on the food we buy – the labels will tell<br />

us what’s inside the policy. Information labels sound like a<br />

good idea until we remember that some people don’t know how<br />

much protein or sodium they need and even fewer know what<br />

trans fat or dietary fiber are!<br />

Over the last 30 years, individuals with<br />

brain injury have learned the hard way<br />

that OT, PT, speech, personal care and a<br />

wide range of other services are needed<br />

after brain injury. Of course, everyone is<br />

different so the type and amount of each<br />

therapy or service needed vary widely.<br />

As advocates, it is our job to raise<br />

awareness of brain injury and to help<br />

others understand the complex issues<br />

individuals and families face every day.<br />

As advocates, it is our job to communicate<br />

our needs, goals and choices to friends,<br />

family, professionals and the general<br />

public, including lawmakers.<br />

This issue of <strong>THE</strong> <strong>Challenge</strong>! is all about<br />

communication. It describes why speech<br />

language, receptive learning and word<br />

finding is sometimes difficult after brain injury. It offers useful<br />

tips for talking with others after the injury. It explains why many<br />

people in the field are now thinking of and talking about brain<br />

injury as a chronic disease.<br />

This issue also highlights the presentation delivered by Anne<br />

Forrest during Awareness Day on Capitol Hill, as well as the<br />

remarks of Rep. Bill Pascrell, Jr. and legislative staff from Rep.<br />

Gabrielle Giffords’ office, who joined BIAA’s National Medical<br />

Director Dr. Brent Masel at a recent press conference to urge<br />

Health and Human Services Secretary Kathleen Sebelius to<br />

write favorable regulations under the Affordable Care Act.<br />

As always, <strong>THE</strong> <strong>Challenge</strong>! includes an update on federal<br />

advocacy activities and news and notes from BIAA’s chartered<br />

state affiliates, including the successful Brain Injury Awareness<br />

Month activities conducted across the country. Last, but<br />

definitely not least, this issue sends a great big shout out to<br />

the individuals and organizations that generously support our<br />

mission. Personal donations and corporate sponsorships make<br />

our day-to-day work possible. We are truly grateful.<br />

Susan H. Connors, President/CEO<br />

Brain Injury Association of America<br />

<strong>THE</strong> <strong>Challenge</strong>! | <strong>Spring</strong> <strong>2011</strong><br />

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